Error Opening Files

Cferra1227 · April 29, 2023

Hello,

My name is Chris and lately I've been experiencing strange errors in the program where if I try to open a file, the program goes unresponsive and crashes. For example, I have a webcomic and I try to open backgrounds that are 249 pixels by 238 pixels large. I go to open the file and the program crashes. The same thing happens with the spritesheets and other pictures.

I am currently using paint.net 5.0.3 and I've been experiencing this bug for a while. I hope someone can help me figure out what is wrong. Thanks!

Chris

Pixey · April 29, 2023

Hi @Cferra1227 and welcome

Please post your diagnostics:

Cferra1227 · April 29, 2023

Sure thing. Here you go!

Application paint.net 5.0.3 (Stable 5.3.8488.42200)
Build Date Wednesday, March 29, 2023
Install type Classic

Language: en-US
DPI 96 (1.00x scale)
UI/Canvas GPU True
Rendering GPU 🚀 Performance (Intel(R) HD Graphics)
Remote session False
Animations True
Translucent windows True
Windows Ink True

OS Windows 10 Home x64 (10.0.19045.0)
Runtime .NET 7.0.4 x64
Physical Memory 8,076 MB

CPU Intel(R) Pentium(R) CPU G2020 @ 2.90GHz
Speed ~2893 MHz
Cores / Threads 2 / 2
Features SSE, SSE2, SSE3, SSSE3, SSE4_1, SSE4_2

Video Card Intel(R) HD Graphics
Hardware Acceleration Supported
Dedicated Video RAM 32 MB
Dedicated System RAM 0 MB
Shared System RAM 1,760 MB
Vendor ID 0x8086
Device ID 0x0152
Subsystem ID 0x2ADA103C
Revision 9
LUID 0x0000B5DC
Flags SupportNonMonitoredFences, KeyedMutexConformance
Graphics Preemption DmaBufferBoundary
Compute Preemption ThreadGroupBoundary
Outputs 1
Feature Level Level_11_0
Features Doubles, ComputeShadersEtc
DXGI Formats A8_UNorm, B8G8R8A8_UNorm, R16G16B16A16_UNorm, R16G16B16A16_Float, R32G32B32A32_Float
Buffer Precisions UInt8Normalized, UInt8NormalizedSrgb, UInt16Normalized, Float16, Float32
Maximum Bitmap Size 16384

Video Card Microsoft Basic Render Driver
Hardware Acceleration N/A
Dedicated Video RAM 0 MB
Dedicated System RAM 0 MB
Shared System RAM 4,038 MB
Vendor ID 0x1414
Device ID 0x008C
Subsystem ID 0x00000000
Revision 0
LUID 0x0000B7F7
Flags Software, AcgCompatible, SupportMonitoredFences, SupportNonMonitoredFences, KeyedMutexConformance
Graphics Preemption InstructionBoundary
Compute Preemption InstructionBoundary
Outputs 0
Feature Level Level_12_1
Features Doubles, ComputeShadersEtc
DXGI Formats A8_UNorm, B8G8R8A8_UNorm, R16G16B16A16_UNorm, R16G16B16A16_Float, R32G32B32A32_Float
Buffer Precisions UInt8Normalized, UInt8NormalizedSrgb, UInt16Normalized, Float16, Float32
Maximum Bitmap Size 8388608

Managed assemblies 150
System.Private.CoreLib .\System.Private.CoreLib.dll, Version=7.0.0.0, PublicKeyToken=7cec85d7bea7798e
paintdotnet .\paintdotnet.dll, Version=5.3.8488.42200
System.Runtime .\System.Runtime.dll, Version=7.0.0.0, PublicKeyToken=b03f5f7f11d50a3a
System.Threading.Thread .\System.Threading.Thread.dll, Version=7.0.0.0, PublicKeyToken=b03f5f7f11d50a3a
PaintDotNet.SystemLayer .\PaintDotNet.SystemLayer.dll, Version=5.3.8488.42200
System.Windows.Forms .\System.Windows.Forms.dll, Version=7.0.0.0, PublicKeyToken=b77a5c561934e089
System.ComponentModel.Primitives .\System.ComponentModel.Primitives.dll, Version=7.0.0.0, PublicKeyToken=b03f5f7f11d50a3a
System.Windows.Forms.Primitives .\System.Windows.Forms.Primitives.dll, Version=7.0.0.0, PublicKeyToken=b77a5c561934e089
System.Runtime.InteropServices .\System.Runtime.InteropServices.dll, Version=7.0.0.0, PublicKeyToken=b03f5f7f11d50a3a
System.Drawing.Primitives .\System.Drawing.Primitives.dll, Version=7.0.0.0, PublicKeyToken=b03f5f7f11d50a3a
PaintDotNet.Base .\PaintDotNet.Base.dll, Version=5.3.8488.42200
PaintDotNet.Fundamentals .\PaintDotNet.Fundamentals.dll, Version=5.3.8488.42200
PaintDotNet.ComponentModel .\PaintDotNet.ComponentModel.dll, Version=5.3.8488.42200
System.Diagnostics.Tracing .\System.Diagnostics.Tracing.dll, Version=7.0.0.0, PublicKeyToken=b03f5f7f11d50a3a
System.Collections .\System.Collections.dll, Version=7.0.0.0, PublicKeyToken=b03f5f7f11d50a3a
PaintDotNet.Collections .\PaintDotNet.Collections.dll, Version=5.3.8488.42200
System.Linq .\System.Linq.dll, Version=7.0.0.0, PublicKeyToken=b03f5f7f11d50a3a
System.Collections.Concurrent .\System.Collections.Concurrent.dll, Version=7.0.0.0, PublicKeyToken=b03f5f7f11d50a3a
PaintDotNet.Systrace .\PaintDotNet.Systrace.dll, Version=5.3.8488.42200
TerraFX.Interop.Windows .\TerraFX.Interop.Windows.dll, Version=10.0.22621.1, PublicKeyToken=35b01b53313a6f7e
PaintDotNet.Core .\PaintDotNet.Core.dll, Version=5.3.8488.42200
PaintDotNet.Resources .\PaintDotNet.Resources.dll, Version=5.3.8488.42200
PaintDotNet.Runtime .\PaintDotNet.Runtime.dll, Version=5.3.8488.42200
PaintDotNet.Windows .\PaintDotNet.Windows.dll, Version=5.3.8488.42200
PaintDotNet.Primitives .\PaintDotNet.Primitives.dll, Version=5.3.8488.42200
System.Threading .\System.Threading.dll, Version=7.0.0.0, PublicKeyToken=b03f5f7f11d50a3a
PointerToolkit .\PointerToolkit.dll, Version=1.0.0.0
System.Diagnostics.Process .\System.Diagnostics.Process.dll, Version=7.0.0.0, PublicKeyToken=b03f5f7f11d50a3a
PaintDotNet.Windows.Core .\PaintDotNet.Windows.Core.dll, Version=5.3.8488.42200
System.Private.Uri .\System.Private.Uri.dll, Version=7.0.0.0, PublicKeyToken=b03f5f7f11d50a3a
WindowsBase .\WindowsBase.dll, Version=7.0.0.0, PublicKeyToken=31bf3856ad364e35
PaintDotNet.ObjectModel .\PaintDotNet.ObjectModel.dll, Version=5.3.8488.42200
System.Diagnostics.TraceSource .\System.Diagnostics.TraceSource.dll, Version=7.0.0.0, PublicKeyToken=b03f5f7f11d50a3a
System.Text.Encoding.CodePages .\System.Text.Encoding.CodePages.dll, Version=7.0.0.0, PublicKeyToken=b03f5f7f11d50a3a
System.ObjectModel .\System.ObjectModel.dll, Version=7.0.0.0, PublicKeyToken=b03f5f7f11d50a3a
Microsoft.Win32.Primitives .\Microsoft.Win32.Primitives.dll, Version=7.0.0.0, PublicKeyToken=b03f5f7f11d50a3a
PaintDotNet.Data .\PaintDotNet.Data.dll, Version=5.3.8488.42200
System.Configuration.ConfigurationManager .\System.Configuration.ConfigurationManager.dll, Version=7.0.0.0, PublicKeyToken=cc7b13ffcd2ddd51
System.Collections.Specialized .\System.Collections.Specialized.dll, Version=7.0.0.0, PublicKeyToken=b03f5f7f11d50a3a
PaintDotNet.Framework .\PaintDotNet.Framework.dll, Version=5.3.8488.42200
CommunityToolkit.HighPerformance .\CommunityToolkit.HighPerformance.dll, Version=8.1.0.0, PublicKeyToken=4aff67a105548ee2
System.Private.Xml .\System.Private.Xml.dll, Version=7.0.0.0, PublicKeyToken=cc7b13ffcd2ddd51
System.Xml.ReaderWriter .\System.Xml.ReaderWriter.dll, Version=7.0.0.0, PublicKeyToken=b03f5f7f11d50a3a
System.Net.WebClient .\System.Net.WebClient.dll, Version=7.0.0.0, PublicKeyToken=cc7b13ffcd2ddd51
System.ComponentModel.EventBasedAsync .\System.ComponentModel.EventBasedAsync.dll, Version=7.0.0.0, PublicKeyToken=b03f5f7f11d50a3a
System.Memory .\System.Memory.dll, Version=7.0.0.0, PublicKeyToken=cc7b13ffcd2ddd51
System.Threading.ThreadPool .\System.Threading.ThreadPool.dll, Version=7.0.0.0, PublicKeyToken=b03f5f7f11d50a3a
System.Text.Encoding.Extensions .\System.Text.Encoding.Extensions.dll, Version=7.0.0.0, PublicKeyToken=b03f5f7f11d50a3a
Microsoft.Win32.Registry .\Microsoft.Win32.Registry.dll, Version=7.0.0.0, PublicKeyToken=b03f5f7f11d50a3a
ComputeSharp.D2D1 .\ComputeSharp.D2D1.dll, Version=2.0.3.0
Microsoft.Win32.SystemEvents .\Microsoft.Win32.SystemEvents.dll, Version=7.0.0.0, PublicKeyToken=cc7b13ffcd2ddd51
PresentationFramework .\PresentationFramework.dll, Version=7.0.0.0, PublicKeyToken=31bf3856ad364e35
System.ComponentModel.TypeConverter .\System.ComponentModel.TypeConverter.dll, Version=7.0.0.0, PublicKeyToken=b03f5f7f11d50a3a
System.ComponentModel .\System.ComponentModel.dll, Version=7.0.0.0, PublicKeyToken=b03f5f7f11d50a3a
System.Xaml .\System.Xaml.dll, Version=7.0.0.0, PublicKeyToken=b77a5c561934e089
System.Collections.Immutable .\System.Collections.Immutable.dll, Version=7.0.0.0, PublicKeyToken=b03f5f7f11d50a3a
PresentationCore .\PresentationCore.dll, Version=7.0.0.0, PublicKeyToken=31bf3856ad364e35
DirectWriteForwarder .\DirectWriteForwarder.dll, Version=7.0.0.0, PublicKeyToken=31bf3856ad364e35
System.Runtime.Extensions .\System.Runtime.Extensions.dll, Version=7.0.0.0, PublicKeyToken=b03f5f7f11d50a3a
System.Diagnostics.Debug .\System.Diagnostics.Debug.dll, Version=7.0.0.0, PublicKeyToken=b03f5f7f11d50a3a
System.Runtime.CompilerServices.VisualC .\System.Runtime.CompilerServices.VisualC.dll, Version=7.0.0.0, PublicKeyToken=b03f5f7f11d50a3a
System.Collections.NonGeneric .\System.Collections.NonGeneric.dll, Version=7.0.0.0, PublicKeyToken=b03f5f7f11d50a3a
PaintDotNet.Windows.Framework .\PaintDotNet.Windows.Framework.dll, Version=5.3.8488.42200
PaintDotNet.UI .\PaintDotNet.UI.dll, Version=5.3.8488.42200
System.Drawing.Common .\System.Drawing.Common.dll, Version=7.0.0.0, PublicKeyToken=cc7b13ffcd2ddd51
UIAutomationTypes .\UIAutomationTypes.dll, Version=7.0.0.0, PublicKeyToken=31bf3856ad364e35
PointerToolkit.TerraFX.Interop.Windows .\PointerToolkit.TerraFX.Interop.Windows.dll, Version=10.0.22621.0
System.Security.Principal.Windows .\System.Security.Principal.Windows.dll, Version=7.0.0.0, PublicKeyToken=b03f5f7f11d50a3a
System.Security.Claims .\System.Security.Claims.dll, Version=7.0.0.0, PublicKeyToken=b03f5f7f11d50a3a
System.Diagnostics.FileVersionInfo .\System.Diagnostics.FileVersionInfo.dll, Version=7.0.0.0, PublicKeyToken=b03f5f7f11d50a3a
PaintDotNet.PropertySystem .\PaintDotNet.PropertySystem.dll, Version=5.3.8488.42200
System.IO.Packaging .\System.IO.Packaging.dll, Version=7.0.0.0, PublicKeyToken=b03f5f7f11d50a3a
PaintDotNet.Effects.Core .\PaintDotNet.Effects.Core.dll, Version=5.3.8488.42200
Accessibility .\Accessibility.dll, Version=4.0.0.0, PublicKeyToken=31bf3856ad364e35
System.Threading.Tasks.Parallel .\System.Threading.Tasks.Parallel.dll, Version=7.0.0.0, PublicKeyToken=b03f5f7f11d50a3a
PaintDotNet.Effects.Gpu .\PaintDotNet.Effects.Gpu.dll, Version=5.3.8488.42200
PaintDotNet.Effects .\PaintDotNet.Effects.dll, Version=5.3.8488.42200
System.Numerics.Vectors .\System.Numerics.Vectors.dll, Version=7.0.0.0, PublicKeyToken=b03f5f7f11d50a3a
System.Runtime.Loader .\System.Runtime.Loader.dll, Version=7.0.0.0, PublicKeyToken=b03f5f7f11d50a3a
AvifFileType .\Bundled\AvifFileType\AvifFileType.dll, Version=1.1.24.0
DdsFileTypePlus .\Bundled\DDSFileTypePlus\DdsFileTypePlus.dll, Version=1.11.4.0
WebPFileType .\Bundled\WebPFileType\WebPFileType.dll, Version=1.3.16.0
System.Reflection.Metadata .\System.Reflection.Metadata.dll, Version=7.0.0.0, PublicKeyToken=b03f5f7f11d50a3a
System.IO.MemoryMappedFiles .\System.IO.MemoryMappedFiles.dll, Version=7.0.0.0, PublicKeyToken=b03f5f7f11d50a3a
Mono.Cecil .\Mono.Cecil.dll, Version=0.11.4.0, PublicKeyToken=50cebf1cceb9d05e
netstandard .\netstandard.dll, Version=2.1.0.0, PublicKeyToken=cc7b13ffcd2ddd51
System.Runtime.Intrinsics .\System.Runtime.Intrinsics.dll, Version=7.0.0.0, PublicKeyToken=cc7b13ffcd2ddd51
PaintDotNet.Effects.Legacy .\PaintDotNet.Effects.Legacy.dll, Version=5.3.8488.42200
System.Reflection.MetadataLoadContext .\System.Reflection.MetadataLoadContext.dll, Version=7.0.0.0, PublicKeyToken=cc7b13ffcd2ddd51
WaveTextSUI .\Effects\WaveTextSUI.dll, Version=1.2.4415.33440
mscorlib .\mscorlib.dll, Version=4.0.0.0, PublicKeyToken=b77a5c561934e089
System .\System.dll, Version=4.0.0.0, PublicKeyToken=b77a5c561934e089
System.Drawing .\System.Drawing.dll, Version=7.0.0.0, PublicKeyToken=b03f5f7f11d50a3a
AA's_Assistant .\Effects\AA's_Assistant.dll, Version=1.1.4329.33034
AlphaBlur .\Effects\AlphaBlur.dll, Version=2.0.0.0
AlphaMask .\Effects\AlphaMask.dll, Version=1.1.2465.29083
Alpha_to_0 .\Effects\Alpha_to_0.dll, Version=1.0.4452.22746
Alpha_to_255 .\Effects\Alpha_to_255.dll, Version=1.0.4452.22782
WaveText .\Effects\WaveText.dll, Version=1.2.4415.32811
WaterReflection .\Effects\WaterReflection.dll, Version=1.1.0.0
System.Runtime.Serialization.Formatters .\System.Runtime.Serialization.Formatters.dll, Version=7.0.0.0, PublicKeyToken=b03f5f7f11d50a3a
TextPlus .\Effects\Textplus.dll, Version=1.0.0.0
SpiralText .\Effects\SpiralText.dll, Version=1.4.4415.32775
SpeechBubble .\Effects\SpeechBubble.dll, Version=2.1.4445.42029
BasicPhotoAdjustments .\Effects\BasicPhotoAdjustments.dll, Version=2.1.4020.485
Sharpen+ .\Effects\Sharpen+.dll, Version=4.0.0.0
Shape3D .\Effects\Shape3D.dll, Version=1.2.6.0
ShadowHighlight .\Effects\ShadowHighlight.dll, Version=3.0.0.0
Rotate_Zoom+ .\Effects\Rotate_Zoom+.dll, Version=1.11.5237.17779
Bidirectional Blur .\Effects\Bidirectional Blur.dll, Version=1.0.0.0
RotateTextSUI .\Effects\RotateTextSUI.dll, Version=1.1.4415.32713
RotateText .\Effects\RotateText.dll, Version=1.1.4415.32628
RedEyeQuickFix .\Effects\RedEyeQuickFix.dll, Version=1.1.3161.39688
BlackAndWhiteConverter .\Effects\Black and White Converter.dll, Version=1.1.3472.36275
BlackandAlpha+ .\Effects\BlackandAlpha+.dll, Version=1.2.4329.272
CircleText .\Effects\CircleText.dll, Version=1.4.4415.32488
ColorMixer .\Effects\ColorMixer.dll, Version=1.3.0.0
pxEexpansion .\Effects\pxEexpansion.dll, Version=1.0.4437.36287
Planetoid .\Effects\Planetoid.dll, Version=1.0.0.0
Perspective .\Effects\Perspective.dll, Version=2.1.4415.36116
MultiThreshold .\Effects\MultiThreshold.dll, Version=1.1.4330.38982
ColorToAlpha .\Effects\ColorToAlpha.dll, Version=2.3.0.0
dpyColorBalance .\Effects\dpyColorBalance.dll, Version=1.1.4330.37850
Metallize .\Effects\Metallize.dll, Version=1.2.4415.32969
EdHarvey.Effects.Archive.Fragment .\Effects\EdHarvey.Effects.Archive.Fragment.dll, Version=3.22.3024.37563
LocalContrast .\Effects\LocalContrast.dll, Version=3.0.0.0
LightRays .\Effects\LightRays.dll, Version=1.3.0.0
System.Diagnostics.StackTrace .\System.Diagnostics.StackTrace.dll, Version=7.0.0.0, PublicKeyToken=b03f5f7f11d50a3a
EdHarvey.Effects.Archive.PolarInversionPlus .\Effects\EdHarvey.Effects.Archive.PolarInversionPlus.dll, Version=3.22.3024.37811
Lightning .\Effects\Lightning.dll, Version=1.1.3896.32593
HeightToNormal .\Effects\HeightToNormal.dll, Version=1.0.0.0
Grain .\Effects\Grain.dll, Version=1.0.3854.25523
Eyeshine .\Effects\Eyeshine.dll, Version=1.0.3700.25905
EdHarvey.Effects.Egregious .\Effects\EdHarvey.Effects.Egregious.dll, Version=0.7.2815.9664
EdHarvey.Effects .\Effects\EdHarvey.Effects.dll, Version=3.36.3160.38013
EdHarvey.Edfects.Common .\Effects\EdHarvey.Edfects.Common.dll, Version=3.36.3160.38013
System.Console .\System.Console.dll, Version=7.0.0.0, PublicKeyToken=b03f5f7f11d50a3a
Crc32.NET .\Crc32.NET.dll, Version=1.0.0.0, PublicKeyToken=dc0b95cf99bf4e99
System.Security.Cryptography .\System.Security.Cryptography.dll, Version=7.0.0.0, PublicKeyToken=b03f5f7f11d50a3a
Newtonsoft.Json .\Newtonsoft.Json.dll, Version=13.0.0.0, PublicKeyToken=30ad4fe6b2a6aeed
System.Linq.Expressions .\System.Linq.Expressions.dll, Version=7.0.0.0, PublicKeyToken=b03f5f7f11d50a3a
System.Runtime.Numerics .\System.Runtime.Numerics.dll, Version=7.0.0.0, PublicKeyToken=b03f5f7f11d50a3a
System.Text.RegularExpressions .\System.Text.RegularExpressions.dll, Version=7.0.0.0, PublicKeyToken=b03f5f7f11d50a3a
PhotoSauce.MagicScaler .\PhotoSauce.MagicScaler.dll, Version=0.13.2.0, PublicKeyToken=fc6b9b7b06809481
ComputeSharp.Core .\ComputeSharp.Core.dll, Version=2.0.3.0
System.IO.Compression .\System.IO.Compression.dll, Version=7.0.0.0, PublicKeyToken=b77a5c561934e089
K4os.Compression.LZ4 .\K4os.Compression.LZ4.dll, Version=1.2.16.0, PublicKeyToken=2186fa9121ef231d
System.CodeDom .\System.CodeDom.dll, Version=7.0.0.0, PublicKeyToken=cc7b13ffcd2ddd51
System.Xml.XDocument .\System.Xml.XDocument.dll, Version=7.0.0.0, PublicKeyToken=b03f5f7f11d50a3a
System.Private.Xml.Linq .\System.Private.Xml.Linq.dll, Version=7.0.0.0, PublicKeyToken=cc7b13ffcd2ddd51

Native modules 295
paintdotnet.exe .\paintdotnet.exe, version=5.3.8488.42200
ntdll.dll C:\WINDOWS\SYSTEM32\ntdll.dll, version=10.0.19041.2788 (WinBuild.160101.0800)
KERNEL32.DLL C:\WINDOWS\System32\KERNEL32.DLL, version=10.0.19041.2788 (WinBuild.160101.0800)
KERNELBASE.dll C:\WINDOWS\System32\KERNELBASE.dll, version=10.0.19041.2788 (WinBuild.160101.0800)
SHELL32.dll C:\WINDOWS\System32\SHELL32.dll, version=10.0.19041.964 (WinBuild.160101.0800)
msvcp_win.dll C:\WINDOWS\System32\msvcp_win.dll, version=10.0.19041.789 (WinBuild.160101.0800)
ucrtbase.dll C:\WINDOWS\System32\ucrtbase.dll, version=10.0.19041.789 (WinBuild.160101.0800)
USER32.dll C:\WINDOWS\System32\USER32.dll, version=10.0.19041.1 (WinBuild.160101.0800)
win32u.dll C:\WINDOWS\System32\win32u.dll, version=10.0.19041.2846 (WinBuild.160101.0800)
GDI32.dll C:\WINDOWS\System32\GDI32.dll, version=10.0.19041.2130 (WinBuild.160101.0800)
gdi32full.dll C:\WINDOWS\System32\gdi32full.dll, version=10.0.19041.2788 (WinBuild.160101.0800)
ole32.dll C:\WINDOWS\System32\ole32.dll, version=10.0.19041.1320 (WinBuild.160101.0800)
RPCRT4.dll C:\WINDOWS\System32\RPCRT4.dll, version=10.0.19041.2788 (WinBuild.160101.0800)
combase.dll C:\WINDOWS\System32\combase.dll, version=10.0.19041.1320 (WinBuild.160101.0800)
OLEAUT32.dll C:\WINDOWS\System32\OLEAUT32.dll, version=10.0.19041.985 (WinBuild.160101.0800)
SHLWAPI.dll C:\WINDOWS\System32\SHLWAPI.dll, version=10.0.19041.1 (WinBuild.160101.0800)
msvcrt.dll C:\WINDOWS\System32\msvcrt.dll, version=7.0.19041.546 (WinBuild.160101.0800)
VCRUNTIME140_1.dll .\VCRUNTIME140_1.dll, version=14.36.32502.0
VCRUNTIME140.dll .\VCRUNTIME140.dll, version=14.36.32502.0
IMM32.DLL C:\WINDOWS\System32\IMM32.DLL, version=10.0.19041.2673 (WinBuild.160101.0800)
shcore.dll C:\WINDOWS\System32\shcore.dll, version=10.0.19041.1 (WinBuild.160101.0800)
hostfxr.dll .\hostfxr.dll, version=7,0,423,11508 @Commit: 0a396acafe9a7d46bce11f4338dbb3dd0d99b1b4
ADVAPI32.dll C:\WINDOWS\System32\ADVAPI32.dll, version=10.0.19041.1 (WinBuild.160101.0800)
sechost.dll C:\WINDOWS\System32\sechost.dll, version=10.0.19041.1 (WinBuild.160101.0800)
hostpolicy.dll .\hostpolicy.dll, version=7,0,423,11508 @Commit: 0a396acafe9a7d46bce11f4338dbb3dd0d99b1b4
coreclr.dll .\coreclr.dll, version=7,0,423,11508 @Commit: 0a396acafe9a7d46bce11f4338dbb3dd0d99b1b4
bcryptPrimitives.dll C:\WINDOWS\System32\bcryptPrimitives.dll, version=10.0.19041.2486 (WinBuild.160101.0800)
System.Private.CoreLib.dll .\System.Private.CoreLib.dll, version=7.0.423.11508
clrjit.dll .\clrjit.dll, version=7,0,423,11508 @Commit: 0a396acafe9a7d46bce11f4338dbb3dd0d99b1b4
kernel.appcore.dll C:\WINDOWS\SYSTEM32\kernel.appcore.dll, version=10.0.19041.546 (WinBuild.160101.0800)
paintdotnet.dll .\paintdotnet.dll, version=5.3.8488.42200
System.Runtime.dll .\System.Runtime.dll, version=7.0.423.11508
uxtheme.dll C:\WINDOWS\system32\uxtheme.dll, version=10.0.19041.1 (WinBuild.160101.0800)
System.Threading.Thread.dll .\System.Threading.Thread.dll, version=7.0.423.11508
PaintDotNet.SystemLayer.dll .\PaintDotNet.SystemLayer.dll, version=5.3.8488.42200
System.Windows.Forms.dll .\System.Windows.Forms.dll, version=7.0.423.11707
System.ComponentModel.Primitives.dll .\System.ComponentModel.Primitives.dll, version=7.0.423.11508
System.Windows.Forms.Primitives.dll .\System.Windows.Forms.Primitives.dll, version=7.0.423.11707
System.Runtime.InteropServices.dll .\System.Runtime.InteropServices.dll, version=7.0.423.11508
System.Drawing.Primitives.dll .\System.Drawing.Primitives.dll, version=7.0.423.11508
PaintDotNet.Base.dll .\PaintDotNet.Base.dll, version=5.3.8488.42200
PaintDotNet.Fundamentals.dll .\PaintDotNet.Fundamentals.dll, version=5.3.8488.42200
PaintDotNet.ComponentModel.dll .\PaintDotNet.ComponentModel.dll, version=5.3.8488.42200
System.Diagnostics.Tracing.dll .\System.Diagnostics.Tracing.dll, version=7.0.423.11508
icu.dll C:\WINDOWS\SYSTEM32\icu.dll, version=64, 2, 0, 0 (WinBuild.160101.0800)
System.Collections.dll .\System.Collections.dll, version=7.0.423.11508
PaintDotNet.Collections.dll .\PaintDotNet.Collections.dll, version=5.3.8488.42200
System.Linq.dll .\System.Linq.dll, version=7.0.423.11508
System.Collections.Concurrent.dll .\System.Collections.Concurrent.dll, version=7.0.423.11508
PaintDotNet.Systrace.dll .\PaintDotNet.Systrace.dll, version=5.3.8488.42200
TerraFX.Interop.Windows.dll .\TerraFX.Interop.Windows.dll, version=10.0.22621.1
PaintDotNet.Core.dll .\PaintDotNet.Core.dll, version=5.3.8488.42200
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dwrite.dll C:\WINDOWS\SYSTEM32\dwrite.dll, version=10.0.19041.1 (WinBuild.160101.0800)
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dxgi.DLL C:\WINDOWS\SYSTEM32\dxgi.DLL, version=10.0.19041.2311 (WinBuild.160101.0800)
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profapi.dll C:\WINDOWS\SYSTEM32\profapi.dll, version=10.0.19041.844 (WinBuild.160101.0800)
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clbcatq.dll C:\WINDOWS\System32\clbcatq.dll, version=2001.12.10941.16384 (WinBuild.160101.0800)
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apphelp.dll C:\WINDOWS\SYSTEM32\apphelp.dll, version=10.0.19041.1 (WinBuild.160101.0800)
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d2d1.DLL C:\WINDOWS\SYSTEM32\d2d1.DLL, version=10.0.19041.1 (WinBuild.160101.0800)
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comctl32.dll C:\WINDOWS\WinSxS\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.19041.1110_none_60b5254171f9507e\comctl32.dll, version=6.10 (WinBuild.160101.0800)
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mfplat.dll C:\WINDOWS\SYSTEM32\mfplat.dll, version=10.0.19041.1 (WinBuild.160101.0800)
RTWorkQ.DLL C:\WINDOWS\SYSTEM32\RTWorkQ.DLL, version=10.0.19041.1 (WinBuild.160101.0800)
CompPkgSup.DLL C:\WINDOWS\SYSTEM32\CompPkgSup.DLL, version=10.0.19041.746 (WinBuild.160101.0800)
TextShaping.dll C:\WINDOWS\SYSTEM32\TextShaping.dll, version=
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WinTypes.dll C:\Windows\System32\WinTypes.dll, version=10.0.19041.1320 (WinBuild.160101.0800)
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wtsapi32.dll C:\WINDOWS\SYSTEM32\wtsapi32.dll, version=10.0.19041.546 (WinBuild.160101.0800)
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WINSTA.dll C:\WINDOWS\SYSTEM32\WINSTA.dll, version=10.0.19041.2075 (WinBuild.160101.0800)
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Mono.Cecil.dll .\Mono.Cecil.dll, version=0.11.4.0
netstandard.dll .\netstandard.dll, version=7.0.423.11508
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PROPSYS.dll C:\WINDOWS\SYSTEM32\PROPSYS.dll, version=7.0.19041.1708 (WinBuild.160101.0800)
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PaintDotNet.Effects.Legacy.dll .\PaintDotNet.Effects.Legacy.dll, version=5.3.8488.42200
System.Reflection.MetadataLoadContext.dll .\System.Reflection.MetadataLoadContext.dll, version=7.0.22.51805
WaveTextSUI.dll .\Effects\WaveTextSUI.dll, version=1.2.4415.33440
mscorlib.dll .\mscorlib.dll, version=7.0.423.11508
System.dll .\System.dll, version=7.0.423.11508
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AA's_Assistant.dll .\Effects\AA's_Assistant.dll, version=1.1.4329.33034
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Alpha_to_0.dll .\Effects\Alpha_to_0.dll, version=1.0.4452.22746
Alpha_to_255.dll .\Effects\Alpha_to_255.dll, version=1.0.4452.22782
WaveText.dll .\Effects\WaveText.dll, version=1.2.4415.32811
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SpeechBubble.dll .\Effects\SpeechBubble.dll, version=2.1.4445.42029
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Shape3D.dll .\Effects\Shape3D.dll, version=1.2.6.0
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Rotate_Zoom+.dll .\Effects\Rotate_Zoom+.dll, version=1.11.5237.17779
Bidirectional Blur.dll .\Effects\Bidirectional Blur.dll, version=1.0.0.0
RotateTextSUI.dll .\Effects\RotateTextSUI.dll, version=1.1.4415.32713
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RedEyeQuickFix.dll .\Effects\RedEyeQuickFix.dll, version=1.1.3161.39688
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dwmapi.DLL C:\WINDOWS\SYSTEM32\dwmapi.DLL, version=10.0.19041.1 (WinBuild.160101.0800)
pxEexpansion.dll .\Effects\pxEexpansion.dll, version=1.0.4437.36287
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dataexchange.dll C:\WINDOWS\system32\dataexchange.dll, version=10.0.19041.1387 (WinBuild.160101.0800)
dcomp.dll C:\WINDOWS\system32\dcomp.dll, version=10.0.19041.2546 (WinBuild.160101.0800)
dpyColorBalance.dll .\Effects\dpyColorBalance.dll, version=1.1.4330.37850
EdHarvey.Effects.Archive.Fragment.dll .\Effects\EdHarvey.Effects.Archive.Fragment.dll, version=3.22.3024.37563
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twinapi.appcore.dll C:\WINDOWS\system32\twinapi.appcore.dll, version=10.0.19041.1 (WinBuild.160101.0800)
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textinputframework.dll C:\WINDOWS\SYSTEM32\textinputframework.dll, version=10.0.19041.2546 (WinBuild.160101.0800)
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ntmarta.dll C:\WINDOWS\SYSTEM32\ntmarta.dll, version=10.0.19041.1 (WinBuild.160101.0800)
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powrprof.dll C:\WINDOWS\SYSTEM32\powrprof.dll, version=10.0.19041.1 (WinBuild.160101.0800)
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winmm.DLL C:\WINDOWS\SYSTEM32\winmm.DLL, version=10.0.19041.1 (WinBuild.160101.0800)
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netutils.dll C:\WINDOWS\SYSTEM32\netutils.dll, version=10.0.19041.546 (WinBuild.160101.0800)
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pcacli.dll C:\WINDOWS\SYSTEM32\pcacli.dll, version=10.0.19041.546 (WinBuild.160101.0800)
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sfc_os.dll C:\WINDOWS\System32\sfc_os.dll, version=10.0.19041.2311 (WinBuild.160101.0800)
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sxs.dll C:\WINDOWS\SYSTEM32\sxs.dll, version=10.0.19041.1 (WinBuild.160101.0800)
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thumbcache.dll C:\Windows\System32\thumbcache.dll, version=10.0.19041.1 (WinBuild.160101.0800)
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atlthunk.dll C:\WINDOWS\SYSTEM32\atlthunk.dll, version=10.0.19041.546 (WinBuild.160101.0800)
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cldapi.dll C:\Windows\System32\cldapi.dll, version=10.0.19041.1682 (WinBuild.160101.0800)
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drprov.dll C:\WINDOWS\System32\drprov.dll, version=10.0.19041.1 (WinBuild.160101.0800)
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cscapi.dll C:\WINDOWS\SYSTEM32\cscapi.dll, version=10.0.19041.546 (WinBuild.160101.0800)
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MrmCoreR.dll C:\Windows\System32\MrmCoreR.dll, version=10.0.19041.1566 (WinBuild.160101.0800)
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EhStorShell.dll C:\Windows\System32\EhStorShell.dll, version=10.0.19041.1 (WinBuild.160101.0800)
EhStorAPI.dll C:\Windows\System32\EhStorAPI.dll, version=10.0.19041.1 (WinBuild.160101.0800)
ActXPrxy.dll C:\Windows\System32\ActXPrxy.dll, version=10.0.19041.2546 (WinBuild.160101.0800)
FileSyncShell64.dll C:\Users\Chris\AppData\Local\Microsoft\OneDrive\23.081.0416.0001\FileSyncShell64.dll, version=23.081.0416.0001
USERENV.dll C:\WINDOWS\SYSTEM32\USERENV.dll, version=10.0.19041.1 (WinBuild.160101.0800)
CRYPTBASE.DLL C:\WINDOWS\SYSTEM32\CRYPTBASE.DLL, version=10.0.19041.546 (WinBuild.160101.0800)
mssprxy.dll C:\WINDOWS\system32\mssprxy.dll, version=7.0.19041.2673 (WinBuild.160101.0800)
ntshrui.dll C:\WINDOWS\SYSTEM32\ntshrui.dll, version=10.0.19041.1 (WinBuild.160101.0800)
NetworkExplorer.dll C:\WINDOWS\system32\NetworkExplorer.dll, version=10.0.19041.1 (WinBuild.160101.0800)
PhotoMetadataHandler.dll C:\WINDOWS\SYSTEM32\PhotoMetadataHandler.dll, version=10.0.19041.746 (WinBuild.160101.0800)
IconCodecService.dll C:\WINDOWS\system32\IconCodecService.dll, version=10.0.19041.1 (WinBuild.160101.0800)
coml2.dll C:\WINDOWS\System32\coml2.dll, version=10.0.19041.546 (WinBuild.160101.0800)
LINKINFO.dll C:\WINDOWS\SYSTEM32\LINKINFO.dll, version=10.0.19041.546 (WinBuild.160101.0800)
System.Xml.XDocument.dll .\System.Xml.XDocument.dll, version=7.0.423.11508
System.Private.Xml.Linq.dll .\System.Private.Xml.Linq.dll, version=7.0.423.11508

Cferra1227 · April 29, 2023

If you need a screenshot let me know.

Edit: I found something interesting. If I have my sprite sheet open and try to open a background, it tends to crash even more. The sprite sheet is 2000 pixels by 2000 pixels. I never had issues with that crashing before.

Edited April 29, 2023 by Cferra1227

Ego Eram Reputo · April 30, 2023

Is there a crash log? Check in Settings > Diagnostics > Open crash log

Cferra1227 · May 5, 2023

Hi. Sorry for the delay. Here's the crash log.

Application paint.net 5.0.3 (Stable 5.3.8488.42200)
Build Date Wednesday, March 29, 2023
Install type Classic

Language: en-US
DPI 96 (1.00x scale)
UI/Canvas GPU True
Rendering GPU 🚀 Performance (Intel(R) HD Graphics)
Remote session False
Animations True
Translucent windows True
Windows Ink True

OS Windows 10 Home x64 (10.0.19045.0)
Runtime .NET 7.0.4 x64
Physical Memory 8,076 MB

CPU Intel(R) Pentium(R) CPU G2020 @ 2.90GHz
Speed ~2893 MHz
Cores / Threads 2 / 2
Features SSE, SSE2, SSE3, SSSE3, SSE4_1, SSE4_2

Video Card Intel(R) HD Graphics
Hardware Acceleration Supported
Dedicated Video RAM 32 MB
Dedicated System RAM 0 MB
Shared System RAM 1,760 MB
Vendor ID 0x8086
Device ID 0x0152
Subsystem ID 0x2ADA103C
Revision 9
LUID 0x0000B5DC
Flags SupportNonMonitoredFences, KeyedMutexConformance
Graphics Preemption DmaBufferBoundary
Compute Preemption ThreadGroupBoundary
Outputs 1
Feature Level Level_11_0
Features Doubles, ComputeShadersEtc
DXGI Formats A8_UNorm, B8G8R8A8_UNorm, R16G16B16A16_UNorm, R16G16B16A16_Float, R32G32B32A32_Float
Buffer Precisions UInt8Normalized, UInt8NormalizedSrgb, UInt16Normalized, Float16, Float32
Maximum Bitmap Size 16384

Video Card Microsoft Basic Render Driver
Hardware Acceleration N/A
Dedicated Video RAM 0 MB
Dedicated System RAM 0 MB
Shared System RAM 4,038 MB
Vendor ID 0x1414
Device ID 0x008C
Subsystem ID 0x00000000
Revision 0
LUID 0x0000B7F7
Flags Software, AcgCompatible, SupportMonitoredFences, SupportNonMonitoredFences, KeyedMutexConformance
Graphics Preemption InstructionBoundary
Compute Preemption InstructionBoundary
Outputs 0
Feature Level Level_12_1
Features Doubles, ComputeShadersEtc
DXGI Formats A8_UNorm, B8G8R8A8_UNorm, R16G16B16A16_UNorm, R16G16B16A16_Float, R32G32B32A32_Float
Buffer Precisions UInt8Normalized, UInt8NormalizedSrgb, UInt16Normalized, Float16, Float32
Maximum Bitmap Size 8388608

Managed assemblies 146
System.Private.CoreLib .\System.Private.CoreLib.dll, Version=7.0.0.0, PublicKeyToken=7cec85d7bea7798e
paintdotnet .\paintdotnet.dll, Version=5.3.8488.42200
System.Runtime .\System.Runtime.dll, Version=7.0.0.0, PublicKeyToken=b03f5f7f11d50a3a
System.Threading.Thread .\System.Threading.Thread.dll, Version=7.0.0.0, PublicKeyToken=b03f5f7f11d50a3a
PaintDotNet.SystemLayer .\PaintDotNet.SystemLayer.dll, Version=5.3.8488.42200
System.Windows.Forms .\System.Windows.Forms.dll, Version=7.0.0.0, PublicKeyToken=b77a5c561934e089
System.ComponentModel.Primitives .\System.ComponentModel.Primitives.dll, Version=7.0.0.0, PublicKeyToken=b03f5f7f11d50a3a
System.Windows.Forms.Primitives .\System.Windows.Forms.Primitives.dll, Version=7.0.0.0, PublicKeyToken=b77a5c561934e089
System.Runtime.InteropServices .\System.Runtime.InteropServices.dll, Version=7.0.0.0, PublicKeyToken=b03f5f7f11d50a3a
System.Drawing.Primitives .\System.Drawing.Primitives.dll, Version=7.0.0.0, PublicKeyToken=b03f5f7f11d50a3a
PaintDotNet.Base .\PaintDotNet.Base.dll, Version=5.3.8488.42200
PaintDotNet.Fundamentals .\PaintDotNet.Fundamentals.dll, Version=5.3.8488.42200
PaintDotNet.ComponentModel .\PaintDotNet.ComponentModel.dll, Version=5.3.8488.42200
System.Diagnostics.Tracing .\System.Diagnostics.Tracing.dll, Version=7.0.0.0, PublicKeyToken=b03f5f7f11d50a3a
System.Collections .\System.Collections.dll, Version=7.0.0.0, PublicKeyToken=b03f5f7f11d50a3a
PaintDotNet.Collections .\PaintDotNet.Collections.dll, Version=5.3.8488.42200
System.Linq .\System.Linq.dll, Version=7.0.0.0, PublicKeyToken=b03f5f7f11d50a3a
System.Collections.Concurrent .\System.Collections.Concurrent.dll, Version=7.0.0.0, PublicKeyToken=b03f5f7f11d50a3a
PaintDotNet.Systrace .\PaintDotNet.Systrace.dll, Version=5.3.8488.42200
TerraFX.Interop.Windows .\TerraFX.Interop.Windows.dll, Version=10.0.22621.1, PublicKeyToken=35b01b53313a6f7e
PaintDotNet.Core .\PaintDotNet.Core.dll, Version=5.3.8488.42200
PaintDotNet.Resources .\PaintDotNet.Resources.dll, Version=5.3.8488.42200
PaintDotNet.Runtime .\PaintDotNet.Runtime.dll, Version=5.3.8488.42200
PaintDotNet.Windows .\PaintDotNet.Windows.dll, Version=5.3.8488.42200
PaintDotNet.Primitives .\PaintDotNet.Primitives.dll, Version=5.3.8488.42200
System.Threading .\System.Threading.dll, Version=7.0.0.0, PublicKeyToken=b03f5f7f11d50a3a
PointerToolkit .\PointerToolkit.dll, Version=1.0.0.0
System.Diagnostics.Process .\System.Diagnostics.Process.dll, Version=7.0.0.0, PublicKeyToken=b03f5f7f11d50a3a
PaintDotNet.Windows.Core .\PaintDotNet.Windows.Core.dll, Version=5.3.8488.42200
System.Private.Uri .\System.Private.Uri.dll, Version=7.0.0.0, PublicKeyToken=b03f5f7f11d50a3a
WindowsBase .\WindowsBase.dll, Version=7.0.0.0, PublicKeyToken=31bf3856ad364e35
System.Diagnostics.TraceSource .\System.Diagnostics.TraceSource.dll, Version=7.0.0.0, PublicKeyToken=b03f5f7f11d50a3a
PaintDotNet.ObjectModel .\PaintDotNet.ObjectModel.dll, Version=5.3.8488.42200
Microsoft.Win32.Primitives .\Microsoft.Win32.Primitives.dll, Version=7.0.0.0, PublicKeyToken=b03f5f7f11d50a3a
System.Text.Encoding.CodePages .\System.Text.Encoding.CodePages.dll, Version=7.0.0.0, PublicKeyToken=b03f5f7f11d50a3a
System.ObjectModel .\System.ObjectModel.dll, Version=7.0.0.0, PublicKeyToken=b03f5f7f11d50a3a
PaintDotNet.Data .\PaintDotNet.Data.dll, Version=5.3.8488.42200
System.Configuration.ConfigurationManager .\System.Configuration.ConfigurationManager.dll, Version=7.0.0.0, PublicKeyToken=cc7b13ffcd2ddd51
System.Collections.Specialized .\System.Collections.Specialized.dll, Version=7.0.0.0, PublicKeyToken=b03f5f7f11d50a3a
PaintDotNet.Framework .\PaintDotNet.Framework.dll, Version=5.3.8488.42200
CommunityToolkit.HighPerformance .\CommunityToolkit.HighPerformance.dll, Version=8.1.0.0, PublicKeyToken=4aff67a105548ee2
System.Private.Xml .\System.Private.Xml.dll, Version=7.0.0.0, PublicKeyToken=cc7b13ffcd2ddd51
System.Xml.ReaderWriter .\System.Xml.ReaderWriter.dll, Version=7.0.0.0, PublicKeyToken=b03f5f7f11d50a3a
System.Threading.ThreadPool .\System.Threading.ThreadPool.dll, Version=7.0.0.0, PublicKeyToken=b03f5f7f11d50a3a
Microsoft.Win32.SystemEvents .\Microsoft.Win32.SystemEvents.dll, Version=7.0.0.0, PublicKeyToken=cc7b13ffcd2ddd51
System.Net.WebClient .\System.Net.WebClient.dll, Version=7.0.0.0, PublicKeyToken=cc7b13ffcd2ddd51
System.ComponentModel.EventBasedAsync .\System.ComponentModel.EventBasedAsync.dll, Version=7.0.0.0, PublicKeyToken=b03f5f7f11d50a3a
System.Memory .\System.Memory.dll, Version=7.0.0.0, PublicKeyToken=cc7b13ffcd2ddd51
System.Text.Encoding.Extensions .\System.Text.Encoding.Extensions.dll, Version=7.0.0.0, PublicKeyToken=b03f5f7f11d50a3a
Microsoft.Win32.Registry .\Microsoft.Win32.Registry.dll, Version=7.0.0.0, PublicKeyToken=b03f5f7f11d50a3a
System.Collections.Immutable .\System.Collections.Immutable.dll, Version=7.0.0.0, PublicKeyToken=b03f5f7f11d50a3a
ComputeSharp.D2D1 .\ComputeSharp.D2D1.dll, Version=2.0.3.0
PaintDotNet.Windows.Framework .\PaintDotNet.Windows.Framework.dll, Version=5.3.8488.42200
PresentationFramework .\PresentationFramework.dll, Version=7.0.0.0, PublicKeyToken=31bf3856ad364e35
PaintDotNet.UI .\PaintDotNet.UI.dll, Version=5.3.8488.42200
System.ComponentModel.TypeConverter .\System.ComponentModel.TypeConverter.dll, Version=7.0.0.0, PublicKeyToken=b03f5f7f11d50a3a
System.ComponentModel .\System.ComponentModel.dll, Version=7.0.0.0, PublicKeyToken=b03f5f7f11d50a3a
System.Drawing.Common .\System.Drawing.Common.dll, Version=7.0.0.0, PublicKeyToken=cc7b13ffcd2ddd51
System.Xaml .\System.Xaml.dll, Version=7.0.0.0, PublicKeyToken=b77a5c561934e089
PresentationCore .\PresentationCore.dll, Version=7.0.0.0, PublicKeyToken=31bf3856ad364e35
DirectWriteForwarder .\DirectWriteForwarder.dll, Version=7.0.0.0, PublicKeyToken=31bf3856ad364e35
System.Security.Principal.Windows .\System.Security.Principal.Windows.dll, Version=7.0.0.0, PublicKeyToken=b03f5f7f11d50a3a
System.Runtime.Extensions .\System.Runtime.Extensions.dll, Version=7.0.0.0, PublicKeyToken=b03f5f7f11d50a3a
System.Diagnostics.Debug .\System.Diagnostics.Debug.dll, Version=7.0.0.0, PublicKeyToken=b03f5f7f11d50a3a
System.Security.Claims .\System.Security.Claims.dll, Version=7.0.0.0, PublicKeyToken=b03f5f7f11d50a3a
PointerToolkit.TerraFX.Interop.Windows .\PointerToolkit.TerraFX.Interop.Windows.dll, Version=10.0.22621.0
System.Runtime.CompilerServices.VisualC .\System.Runtime.CompilerServices.VisualC.dll, Version=7.0.0.0, PublicKeyToken=b03f5f7f11d50a3a
System.Diagnostics.FileVersionInfo .\System.Diagnostics.FileVersionInfo.dll, Version=7.0.0.0, PublicKeyToken=b03f5f7f11d50a3a
PaintDotNet.PropertySystem .\PaintDotNet.PropertySystem.dll, Version=5.3.8488.42200
System.Collections.NonGeneric .\System.Collections.NonGeneric.dll, Version=7.0.0.0, PublicKeyToken=b03f5f7f11d50a3a
UIAutomationTypes .\UIAutomationTypes.dll, Version=7.0.0.0, PublicKeyToken=31bf3856ad364e35
PaintDotNet.Effects.Core .\PaintDotNet.Effects.Core.dll, Version=5.3.8488.42200
System.IO.Packaging .\System.IO.Packaging.dll, Version=7.0.0.0, PublicKeyToken=b03f5f7f11d50a3a
Accessibility .\Accessibility.dll, Version=4.0.0.0, PublicKeyToken=31bf3856ad364e35
System.Threading.Tasks.Parallel .\System.Threading.Tasks.Parallel.dll, Version=7.0.0.0, PublicKeyToken=b03f5f7f11d50a3a
PaintDotNet.Effects.Gpu .\PaintDotNet.Effects.Gpu.dll, Version=5.3.8488.42200
PaintDotNet.Effects .\PaintDotNet.Effects.dll, Version=5.3.8488.42200
System.Numerics.Vectors .\System.Numerics.Vectors.dll, Version=7.0.0.0, PublicKeyToken=b03f5f7f11d50a3a
System.Runtime.Loader .\System.Runtime.Loader.dll, Version=7.0.0.0, PublicKeyToken=b03f5f7f11d50a3a
DdsFileTypePlus .\Bundled\DDSFileTypePlus\DdsFileTypePlus.dll, Version=1.11.4.0
AvifFileType .\Bundled\AvifFileType\AvifFileType.dll, Version=1.1.24.0
WebPFileType .\Bundled\WebPFileType\WebPFileType.dll, Version=1.3.16.0
System.Reflection.Metadata .\System.Reflection.Metadata.dll, Version=7.0.0.0, PublicKeyToken=b03f5f7f11d50a3a
System.IO.MemoryMappedFiles .\System.IO.MemoryMappedFiles.dll, Version=7.0.0.0, PublicKeyToken=b03f5f7f11d50a3a
Mono.Cecil .\Mono.Cecil.dll, Version=0.11.4.0, PublicKeyToken=50cebf1cceb9d05e
System.Runtime.Intrinsics .\System.Runtime.Intrinsics.dll, Version=7.0.0.0, PublicKeyToken=cc7b13ffcd2ddd51
netstandard .\netstandard.dll, Version=2.1.0.0, PublicKeyToken=cc7b13ffcd2ddd51
PaintDotNet.Effects.Legacy .\PaintDotNet.Effects.Legacy.dll, Version=5.3.8488.42200
System.Reflection.MetadataLoadContext .\System.Reflection.MetadataLoadContext.dll, Version=7.0.0.0, PublicKeyToken=cc7b13ffcd2ddd51
System.Console .\System.Console.dll, Version=7.0.0.0, PublicKeyToken=b03f5f7f11d50a3a
WaveTextSUI .\Effects\WaveTextSUI.dll, Version=1.2.4415.33440
AA's_Assistant .\Effects\AA's_Assistant.dll, Version=1.1.4329.33034
mscorlib .\mscorlib.dll, Version=4.0.0.0, PublicKeyToken=b77a5c561934e089
System .\System.dll, Version=4.0.0.0, PublicKeyToken=b77a5c561934e089
System.Drawing .\System.Drawing.dll, Version=7.0.0.0, PublicKeyToken=b03f5f7f11d50a3a
WaveText .\Effects\WaveText.dll, Version=1.2.4415.32811
Crc32.NET .\Crc32.NET.dll, Version=1.0.0.0, PublicKeyToken=dc0b95cf99bf4e99
WaterReflection .\Effects\WaterReflection.dll, Version=1.1.0.0
AlphaBlur .\Effects\AlphaBlur.dll, Version=2.0.0.0
System.Runtime.Serialization.Formatters .\System.Runtime.Serialization.Formatters.dll, Version=7.0.0.0, PublicKeyToken=b03f5f7f11d50a3a
System.Security.Cryptography .\System.Security.Cryptography.dll, Version=7.0.0.0, PublicKeyToken=b03f5f7f11d50a3a
AlphaMask .\Effects\AlphaMask.dll, Version=1.1.2465.29083
Alpha_to_0 .\Effects\Alpha_to_0.dll, Version=1.0.4452.22746
BasicPhotoAdjustments .\Effects\BasicPhotoAdjustments.dll, Version=2.1.4020.485
System.Text.RegularExpressions .\System.Text.RegularExpressions.dll, Version=7.0.0.0, PublicKeyToken=b03f5f7f11d50a3a
Newtonsoft.Json .\Newtonsoft.Json.dll, Version=13.0.0.0, PublicKeyToken=30ad4fe6b2a6aeed
Bidirectional Blur .\Effects\Bidirectional Blur.dll, Version=1.0.0.0
BlackAndWhiteConverter .\Effects\Black and White Converter.dll, Version=1.1.3472.36275
Alpha_to_255 .\Effects\Alpha_to_255.dll, Version=1.0.4452.22782
CircleText .\Effects\CircleText.dll, Version=1.4.4415.32488
TextPlus .\Effects\Textplus.dll, Version=1.0.0.0
System.Linq.Expressions .\System.Linq.Expressions.dll, Version=7.0.0.0, PublicKeyToken=b03f5f7f11d50a3a
ColorMixer .\Effects\ColorMixer.dll, Version=1.3.0.0
ColorToAlpha .\Effects\ColorToAlpha.dll, Version=2.3.0.0
dpyColorBalance .\Effects\dpyColorBalance.dll, Version=1.1.4330.37850
BlackandAlpha+ .\Effects\BlackandAlpha+.dll, Version=1.2.4329.272
EdHarvey.Effects.Archive.Fragment .\Effects\EdHarvey.Effects.Archive.Fragment.dll, Version=3.22.3024.37563
EdHarvey.Effects.Archive.PolarInversionPlus .\Effects\EdHarvey.Effects.Archive.PolarInversionPlus.dll, Version=3.22.3024.37811
System.Runtime.Numerics .\System.Runtime.Numerics.dll, Version=7.0.0.0, PublicKeyToken=b03f5f7f11d50a3a
EdHarvey.Effects .\Effects\EdHarvey.Effects.dll, Version=3.36.3160.38013
SpiralText .\Effects\SpiralText.dll, Version=1.4.4415.32775
Eyeshine .\Effects\Eyeshine.dll, Version=1.0.3700.25905
Grain .\Effects\Grain.dll, Version=1.0.3854.25523
HeightToNormal .\Effects\HeightToNormal.dll, Version=1.0.0.0
System.Diagnostics.StackTrace .\System.Diagnostics.StackTrace.dll, Version=7.0.0.0, PublicKeyToken=b03f5f7f11d50a3a
EdHarvey.Edfects.Common .\Effects\EdHarvey.Edfects.Common.dll, Version=3.36.3160.38013
Planetoid .\Effects\Planetoid.dll, Version=1.0.0.0
SpeechBubble .\Effects\SpeechBubble.dll, Version=2.1.4445.42029
LightRays .\Effects\LightRays.dll, Version=1.3.0.0
LocalContrast .\Effects\LocalContrast.dll, Version=3.0.0.0
Metallize .\Effects\Metallize.dll, Version=1.2.4415.32969
Lightning .\Effects\Lightning.dll, Version=1.1.3896.32593
MultiThreshold .\Effects\MultiThreshold.dll, Version=1.1.4330.38982
Perspective .\Effects\Perspective.dll, Version=2.1.4415.36116
EdHarvey.Effects.Egregious .\Effects\EdHarvey.Effects.Egregious.dll, Version=0.7.2815.9664
pxEexpansion .\Effects\pxEexpansion.dll, Version=1.0.4437.36287
Sharpen+ .\Effects\Sharpen+.dll, Version=4.0.0.0
RedEyeQuickFix .\Effects\RedEyeQuickFix.dll, Version=1.1.3161.39688
RotateText .\Effects\RotateText.dll, Version=1.1.4415.32628
RotateTextSUI .\Effects\RotateTextSUI.dll, Version=1.1.4415.32713
Rotate_Zoom+ .\Effects\Rotate_Zoom+.dll, Version=1.11.5237.17779
ShadowHighlight .\Effects\ShadowHighlight.dll, Version=3.0.0.0
Shape3D .\Effects\Shape3D.dll, Version=1.2.6.0
PhotoSauce.MagicScaler .\PhotoSauce.MagicScaler.dll, Version=0.13.2.0, PublicKeyToken=fc6b9b7b06809481
ComputeSharp.Core .\ComputeSharp.Core.dll, Version=2.0.3.0
System.IO.Compression .\System.IO.Compression.dll, Version=7.0.0.0, PublicKeyToken=b77a5c561934e089

Native modules 245
paintdotnet.exe .\paintdotnet.exe, version=5.3.8488.42200
ntdll.dll C:\WINDOWS\SYSTEM32\ntdll.dll, version=10.0.19041.2788 (WinBuild.160101.0800)
KERNEL32.DLL C:\WINDOWS\System32\KERNEL32.DLL, version=10.0.19041.2788 (WinBuild.160101.0800)
KERNELBASE.dll C:\WINDOWS\System32\KERNELBASE.dll, version=10.0.19041.2788 (WinBuild.160101.0800)
SHELL32.dll C:\WINDOWS\System32\SHELL32.dll, version=10.0.19041.964 (WinBuild.160101.0800)
msvcp_win.dll C:\WINDOWS\System32\msvcp_win.dll, version=10.0.19041.789 (WinBuild.160101.0800)
ucrtbase.dll C:\WINDOWS\System32\ucrtbase.dll, version=10.0.19041.789 (WinBuild.160101.0800)
USER32.dll C:\WINDOWS\System32\USER32.dll, version=10.0.19041.1 (WinBuild.160101.0800)
win32u.dll C:\WINDOWS\System32\win32u.dll, version=10.0.19041.2846 (WinBuild.160101.0800)
GDI32.dll C:\WINDOWS\System32\GDI32.dll, version=10.0.19041.2130 (WinBuild.160101.0800)
gdi32full.dll C:\WINDOWS\System32\gdi32full.dll, version=10.0.19041.2788 (WinBuild.160101.0800)
ole32.dll C:\WINDOWS\System32\ole32.dll, version=10.0.19041.1320 (WinBuild.160101.0800)
RPCRT4.dll C:\WINDOWS\System32\RPCRT4.dll, version=10.0.19041.2788 (WinBuild.160101.0800)
combase.dll C:\WINDOWS\System32\combase.dll, version=10.0.19041.1320 (WinBuild.160101.0800)
OLEAUT32.dll C:\WINDOWS\System32\OLEAUT32.dll, version=10.0.19041.985 (WinBuild.160101.0800)
SHLWAPI.dll C:\WINDOWS\System32\SHLWAPI.dll, version=10.0.19041.1 (WinBuild.160101.0800)
msvcrt.dll C:\WINDOWS\System32\msvcrt.dll, version=7.0.19041.546 (WinBuild.160101.0800)
VCRUNTIME140_1.dll .\VCRUNTIME140_1.dll, version=14.36.32502.0
VCRUNTIME140.dll .\VCRUNTIME140.dll, version=14.36.32502.0
IMM32.DLL C:\WINDOWS\System32\IMM32.DLL, version=10.0.19041.2673 (WinBuild.160101.0800)
shcore.dll C:\WINDOWS\System32\shcore.dll, version=10.0.19041.1 (WinBuild.160101.0800)
hostfxr.dll .\hostfxr.dll, version=7,0,423,11508 @Commit: 0a396acafe9a7d46bce11f4338dbb3dd0d99b1b4
ADVAPI32.dll C:\WINDOWS\System32\ADVAPI32.dll, version=10.0.19041.1 (WinBuild.160101.0800)
sechost.dll C:\WINDOWS\System32\sechost.dll, version=10.0.19041.1 (WinBuild.160101.0800)
hostpolicy.dll .\hostpolicy.dll, version=7,0,423,11508 @Commit: 0a396acafe9a7d46bce11f4338dbb3dd0d99b1b4
coreclr.dll .\coreclr.dll, version=7,0,423,11508 @Commit: 0a396acafe9a7d46bce11f4338dbb3dd0d99b1b4
bcryptPrimitives.dll C:\WINDOWS\System32\bcryptPrimitives.dll, version=10.0.19041.2486 (WinBuild.160101.0800)
System.Private.CoreLib.dll .\System.Private.CoreLib.dll, version=7.0.423.11508
clrjit.dll .\clrjit.dll, version=7,0,423,11508 @Commit: 0a396acafe9a7d46bce11f4338dbb3dd0d99b1b4
paintdotnet.dll .\paintdotnet.dll, version=5.3.8488.42200
kernel.appcore.dll C:\WINDOWS\SYSTEM32\kernel.appcore.dll, version=10.0.19041.546 (WinBuild.160101.0800)
System.Runtime.dll .\System.Runtime.dll, version=7.0.423.11508
uxtheme.dll C:\WINDOWS\system32\uxtheme.dll, version=10.0.19041.1 (WinBuild.160101.0800)
System.Threading.Thread.dll .\System.Threading.Thread.dll, version=7.0.423.11508
PaintDotNet.SystemLayer.dll .\PaintDotNet.SystemLayer.dll, version=5.3.8488.42200
System.Windows.Forms.dll .\System.Windows.Forms.dll, version=7.0.423.11707
System.ComponentModel.Primitives.dll .\System.ComponentModel.Primitives.dll, version=7.0.423.11508
System.Windows.Forms.Primitives.dll .\System.Windows.Forms.Primitives.dll, version=7.0.423.11707
System.Runtime.InteropServices.dll .\System.Runtime.InteropServices.dll, version=7.0.423.11508
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dataexchange.dll C:\WINDOWS\system32\dataexchange.dll, version=10.0.19041.1387 (WinBuild.160101.0800)
dcomp.dll C:\WINDOWS\system32\dcomp.dll, version=10.0.19041.2546 (WinBuild.160101.0800)
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textinputframework.dll C:\WINDOWS\SYSTEM32\textinputframework.dll, version=10.0.19041.2546 (WinBuild.160101.0800)
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ntmarta.dll C:\WINDOWS\SYSTEM32\ntmarta.dll, version=10.0.19041.1 (WinBuild.160101.0800)
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Crc32.NET.dll .\Crc32.NET.dll, version=1.2.0.5
powrprof.dll C:\WINDOWS\SYSTEM32\powrprof.dll, version=10.0.19041.1 (WinBuild.160101.0800)
UMPDC.dll C:\WINDOWS\SYSTEM32\UMPDC.dll, version=
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System.Text.RegularExpressions.dll .\System.Text.RegularExpressions.dll, version=7.0.423.11508
Alpha_to_0.dll .\Effects\Alpha_to_0.dll, version=1.0.4452.22746
BasicPhotoAdjustments.dll .\Effects\BasicPhotoAdjustments.dll, version=2.1.4020.485
Newtonsoft.Json.dll .\Newtonsoft.Json.dll, version=13.0.2.27524
Bidirectional Blur.dll .\Effects\Bidirectional Blur.dll, version=1.0.0.0
Black and White Converter.dll .\Effects\Black and White Converter.dll, version=1.1.0.0
Alpha_to_255.dll .\Effects\Alpha_to_255.dll, version=1.0.4452.22782
CircleText.dll .\Effects\CircleText.dll, version=1.4.4415.32488
Textplus.dll .\Effects\Textplus.dll, version=1.0.0.0
System.Linq.Expressions.dll .\System.Linq.Expressions.dll, version=7.0.423.11508
ColorMixer.dll .\Effects\ColorMixer.dll, version=1.3.0.0
ColorToAlpha.dll .\Effects\ColorToAlpha.dll, version=2.3.0.0
dpyColorBalance.dll .\Effects\dpyColorBalance.dll, version=1.1.4330.37850
BlackandAlpha+.dll .\Effects\BlackandAlpha+.dll, version=1.2.4329.272
EdHarvey.Effects.Archive.Fragment.dll .\Effects\EdHarvey.Effects.Archive.Fragment.dll, version=3.22.3024.37563
EdHarvey.Effects.Archive.PolarInversionPlus.dll .\Effects\EdHarvey.Effects.Archive.PolarInversionPlus.dll, version=3.22.3024.37811
System.Runtime.Numerics.dll .\System.Runtime.Numerics.dll, version=7.0.423.11508
EdHarvey.Effects.dll .\Effects\EdHarvey.Effects.dll, version=3.36.3160.38013
SpiralText.dll .\Effects\SpiralText.dll, version=1.4.4415.32775
Eyeshine.dll .\Effects\Eyeshine.dll, version=1.0.3700.25905
Grain.dll .\Effects\Grain.dll, version=1.0.3854.25523
HeightToNormal.dll .\Effects\HeightToNormal.dll, version=1.0.0.0
Microsoft.DiaSymReader.Native.amd64.dll .\Microsoft.DiaSymReader.Native.amd64.dll, version=14.29.30148.0 built by: cloudtest
System.Diagnostics.StackTrace.dll .\System.Diagnostics.StackTrace.dll, version=7.0.423.11508
EdHarvey.Edfects.Common.dll .\Effects\EdHarvey.Edfects.Common.dll, version=3.36.3160.38013
Planetoid.dll .\Effects\Planetoid.dll, version=1.0.0.0
SpeechBubble.dll .\Effects\SpeechBubble.dll, version=2.1.4445.42029
LightRays.dll .\Effects\LightRays.dll, version=1.3.0.0
LocalContrast.dll .\Effects\LocalContrast.dll, version=3.0.0.0
Metallize.dll .\Effects\Metallize.dll, version=1.2.4415.32969
Lightning.dll .\Effects\Lightning.dll, version=1.1.3896.32593
MultiThreshold.dll .\Effects\MultiThreshold.dll, version=1.1.4330.38982
Perspective.dll .\Effects\Perspective.dll, version=2.1.4415.36116
EdHarvey.Effects.Egregious.dll .\Effects\EdHarvey.Effects.Egregious.dll, version=0.7.2815.9664
pxEexpansion.dll .\Effects\pxEexpansion.dll, version=1.0.4437.36287
Sharpen+.dll .\Effects\Sharpen+.dll, version=4.0.0.0
RedEyeQuickFix.dll .\Effects\RedEyeQuickFix.dll, version=1.1.3161.39688
RotateText.dll .\Effects\RotateText.dll, version=1.1.4415.32628
RotateTextSUI.dll .\Effects\RotateTextSUI.dll, version=1.1.4415.32713
Rotate_Zoom+.dll .\Effects\Rotate_Zoom+.dll, version=1.11.5237.17779
ShadowHighlight.dll .\Effects\ShadowHighlight.dll, version=3.0.0.0
Shape3D.dll .\Effects\Shape3D.dll, version=1.2.6.0
PaintDotNet.SystemLayer.Native.x64.dll .\PaintDotNet.SystemLayer.Native.x64.dll, version=5.3.8488.42200
PhotoSauce.MagicScaler.dll .\PhotoSauce.MagicScaler.dll, version=0.13.2.0
ComputeSharp.Core.dll .\ComputeSharp.Core.dll, version=2.0.3.0
d3dcompiler_47.DLL C:\WINDOWS\SYSTEM32\d3dcompiler_47.DLL, version=10.0.19041.868 (WinBuild.160101.0800)
CRYPTSP.dll C:\WINDOWS\SYSTEM32\CRYPTSP.dll, version=10.0.19041.546 (WinBuild.160101.0800)
Cabinet.dll C:\WINDOWS\SYSTEM32\Cabinet.dll, version=5.00 (WinBuild.160101.0800)
System.IO.Compression.dll .\System.IO.Compression.dll, version=7.0.423.11508
setupapi.DLL C:\WINDOWS\System32\setupapi.DLL, version=10.0.19041.1 (WinBuild.160101.0800)
DEVOBJ.dll C:\WINDOWS\SYSTEM32\DEVOBJ.dll, version=10.0.19041.1620 (WinBuild.160101.0800)
WINTRUST.dll C:\WINDOWS\System32\WINTRUST.dll, version=10.0.19041.2788 (WinBuild.160101.0800)
CRYPT32.dll C:\WINDOWS\System32\CRYPT32.dll, version=10.0.19041.1 (WinBuild.160101.0800)
MSASN1.dll C:\WINDOWS\SYSTEM32\MSASN1.dll, version=10.0.19041.2251 (WinBuild.160101.0800)
Windows.FileExplorer.Common.dll C:\Windows\System32\Windows.FileExplorer.Common.dll, version=10.0.19041.1 (WinBuild.160101.0800)
iertutil.dll C:\Windows\System32\iertutil.dll, version=11.00.19041.1 (WinBuild.160101.0800)
edputil.dll C:\WINDOWS\SYSTEM32\edputil.dll, version=10.0.19041.1 (WinBuild.160101.0800)
urlmon.dll C:\WINDOWS\SYSTEM32\urlmon.dll, version=11.00.19041.2546 (WinBuild.160101.0800)
netutils.dll C:\WINDOWS\SYSTEM32\netutils.dll, version=10.0.19041.546 (WinBuild.160101.0800)
srvcli.dll C:\WINDOWS\SYSTEM32\srvcli.dll, version=10.0.19041.1645 (WinBuild.160101.0800)
cldapi.dll C:\Windows\System32\cldapi.dll, version=10.0.19041.1682 (WinBuild.160101.0800)
FLTLIB.DLL C:\Windows\System32\FLTLIB.DLL, version=10.0.19041.1 (WinBuild.160101.0800)
SspiCli.dll C:\WINDOWS\SYSTEM32\SspiCli.dll, version=10.0.19041.2130 (WinBuild.160101.0800)
OneCoreUAPCommonProxyStub.dll C:\Windows\System32\OneCoreUAPCommonProxyStub.dll, version=10.0.19041.2311 (WinBuild.160101.0800)
sxs.dll C:\WINDOWS\SYSTEM32\sxs.dll, version=10.0.19041.1 (WinBuild.160101.0800)
ActXPrxy.dll C:\Windows\System32\ActXPrxy.dll, version=10.0.19041.2546 (WinBuild.160101.0800)

Cferra1227 · May 5, 2023

I tried opening some files again and I still had the same problem. I go to open a file and the program crashes. No idea what's going on.

Edited May 5, 2023 by Cferra1227

toe_head2001 · May 5, 2023

4 minutes ago, Cferra1227 said:

Here's the crash log.

You posted the diagnostic info. We need to see an actual crash log.

Settings -> Diagnostics -> Open crash log folder

Cferra1227 · May 5, 2023

Okay. Sorry. There doesn't seem to be a crash log dated for today. How do I make one?

Edit: I have checked to see that I have some .dlls that may have been causing the crashes but I am not sure. They are:

EdHarvey.Effects.Archive.Fragment.dll

EdHarvey.Effects.dll

EdHarvey.Effects.Egregious.dll

Where are they and how do I fix the files?

Edited May 5, 2023 by Cferra1227

toe_head2001 · May 5, 2023

Paint.NET is crashing without a crashlog? Okay, let's try this:

Right after the paint.net crashes, please open the Windows Event Viewer and look in the Application log. (Event Viewer -> Windows Logs -> Application)

The items should be sorted by datetime, so the most recent item should be at the top of the list.

Let us know what you find.

toe_head2001 · May 5, 2023

On 4/29/2023 at 9:19 AM, Cferra1227 said:

Pentium G2020

Also make sure the graphics driver for your G2020 chip is up-to-date.

https://www.intel.com/content/www/us/en/products/sku/71070/intel-pentium-processor-g2020-3m-cache-2-90-ghz/downloads.html

Cferra1227 · May 6, 2023

Okay. The next time it does that, I will do that. Thanks!

Cferra1227 · May 6, 2023

Here's what it says under error: The program paintdotnet.exe version 5.3.8488.42200 stopped interacting with Windows and was closed. To see if more information about the problem is available, check the problem history in the Security and Maintenance control panel.
Process ID: 4520
Start Time: 01d97f8c9ab36d17
Termination Time: 97
Application Path: C:\Program Files\Paint.NET\paintdotnet.exe
Report Id: 323286ce-14ab-449c-aa16-e9dab108dbd6
Faulting package full name:
Faulting package-relative application ID:
Hang type: Unknown

And here's a warning:

The rules engine reported a failed VL activation attempt.
Reason:0x8007007B
AppId = 0ff1ce15-a989-479d-af46-f275c6370663, SkuId = b322da9c-a2e2-4058-9e4e-f59a6970bd69

I hope that helps.

Rick Brewster · May 6, 2023

2 hours ago, Cferra1227 said:

The rules engine reported a failed VL activation attempt.

That error apparently happens if you have a pirated copy of Windows. I don't know why it would affect Paint.NET, but there you go.

Cferra1227 · May 12, 2023

Quote

That error apparently happens if you have a pirated copy of Windows. I don't know why it would affect Paint.NET, but there you go.

I don't have a pirated copy of Windows. I just did an update on the software to the new 5.0.4 beta and the same thing happened again when I went to work on my comic.

Edited May 12, 2023 by Cferra1227

Disk4mat · May 12, 2023

Can you share the file causing it to crash?

Cferra1227 · May 13, 2023

3 hours ago, Disk4mat said:

Can you share the file causing it to crash?

It seems to be just randdom files like a comic strip, a background or a spritesheet.

Like these: https://starbolts.blogspot.com/2023/05/starbolts-630-kyodon-on-earth.html

That's my latest comic. Working on a new one now. If I open a spritesheet, sometimes it crashes. If I open a background, it crashes. It's random when it does it.

Edited May 13, 2023 by Cferra1227

Disk4mat · May 13, 2023

Bad news: Its random

Good news: nothing is really random, we just dont know the pattern yet

I would start taking notes. What is the last thing you did to the image before saving it (added a layer, deleted a layer, applied an effect etc). Look at task manager and take a screenshot. PDN working ok, great! Wait for it to crash. Open task manager and cross reference previous TM screenshot and see what processes are now running in the background that werent when PDN worked alright.

I also see you have allot of effects. That might be another area I would look at.

Cferra1227 · May 13, 2023

34 minutes ago, Disk4mat said:

Bad news: Its random

Good news: nothing is really random, we just dont know the pattern yet

I would start taking notes. What is the last thing you did to the image before saving it (added a layer, deleted a layer, applied an effect etc). Look at task manager and take a screenshot. PDN working ok, great! Wait for it to crash. Open task manager and cross reference previous TM screenshot and see what processes are now running in the background that werent when PDN worked alright.

I also see you have allot of effects. That might be another area I would look at.

Yeah, it sucks that it's random. The spritesheet itself is 5000 X 7000 pixels. My comics and everything are saved as PNG files. The backgrounds are 249 by 238 pixels.

PDN is working right now. The next time it crashes, I'll take a screenshot and post it here.

The last thing I did was simply go open a file. Sometimes I use the search and that causes a crash. Other times it picks a random file and then crashes. I never have a problem adding layers or adding effects.

Disk4mat · May 13, 2023

7 minutes ago, Cferra1227 said:

Sometimes I use the search and that causes a crash.

You mean Windows Search? Or from file explorer (same difference) Or in PDN File > Open > Open dialog and search box?

Cferra1227 · May 13, 2023

9 hours ago, Disk4mat said:

You mean Windows Search? Or from file explorer (same difference) Or in PDN File > Open > Open dialog and search box?

In PDN File. Open > Open dialog and search box. Sometimes it crashes in there.

Pixey · May 13, 2023

@Cferra1227 I have managed to open the sprite sheet in 5.0.3 and the beta version multiple times and got no crash. It's possibly something to do with your computer.

Disk4mat · May 13, 2023

4 hours ago, Cferra1227 said:

In PDN File. Open > Open dialog and search box. Sometimes it crashes in there.

I feel like we might be getting somewhere... Explains the 'hang'.... Windows Search Indexer. Are your graphics saved in a folder that has indexing enabled? If enabled, you might try adjusting the indexer settings to only index file names and properties for that folder / file type. As opposed to indexing the file contents.

Short version: Since you are using the open dialog from PDN to search for a file and the indexer (WS) chokes, it drags PDN down with it.

Edited May 13, 2023 by Disk4mat

Rick Brewster · May 13, 2023

If the app is hanging or crashing in the Open or Save dialog then this is not a Paint.NET bug. Instead it is an issue with a shell extension that you have installed, usually for things like thumbnail generation, cloud sync, search/indexing, or whatever.

Cferra1227 · May 13, 2023

5 hours ago, Disk4mat said:

I feel like we might be getting somewhere... Explains the 'hang'.... Windows Search Indexer. Are your graphics saved in a folder that has indexing enabled? If enabled, you might try adjusting the indexer settings to only index file names and properties for that folder / file type. As opposed to indexing the file contents.

Short version: Since you are using the open dialog from PDN to search for a file and the indexer (WS) chokes, it drags PDN down with it.

That might work. I've been using image previews in the folder rather than by the actual file name/date created ec. I'll try that out. Thanks!!

And thanks for your help, everyone. =D

Error Opening Files

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