program not installing

[dwdafefse]

when i try to install the program it says "error"

[Pixey]

Hello @dwdafefse and welcome to the forum

 

Something may have broken.  Please try to remove the installation with the following:

 

https://support.microsoft.com/en-us/help/17588/fix-problems-that-block-programs-from-being-installed-or-removed

 

and then try to install it again.

 

 

[Rick Brewster]

Can you attach a screenshot?

[Vox]

I installed the latest update which I believe was released yesterday, and I go to open PDN, and it says it cant open, So I go to reinstall it, and it says it can't download paintdotnet_x64.msi. which I find odd, so then I thought to look for help, it tells me to go to microsoft installation troubleshooter, and THAT says 404 not found. what can I do? I've used PDN for about 4 years now, and I've had no problems with it until now.

Edited August 18, 2020 by Vox

[null54]

1 hour ago, Vox said:

it tells me to go to microsoft installation troubleshooter, and THAT says 404 not found. what can I do?

 

@BoltBait posted a copy of the Microsoft installation troubleshooter as an attachment in the following post.

 

https://forums.getpaint.net/topic/116891-error-1603/?tab=comments#comment-574089