usernamee12 Posted February 25, 2020 Share Posted February 25, 2020 Every time I open the app this box keeps opening. It's been preventing me from opening the app for 2 days now. I tried reinstalling but it doesn't help. Any fix? Quote Link to comment Share on other sites More sharing options...
HyReZ Posted February 25, 2020 Share Posted February 25, 2020 (edited) Greetings! If clicking the Repair button didn't work you will have to remove Paint.NET before reinstalling. I use a program called 'Revo Uninstaller' set to advanced mode to uninstall my apps although the is an uninstaller built into Windows and Paint.NET. When Revo Uninstaller loads please click on Help and load and read the Help File PDF! Then run the Advanced mode. After it uses the built-in uninstall of your program, use Revo's Scan feature to pick up and further delete any left over program residue. Edited February 25, 2020 by HyReZ Quote Link to comment Share on other sites More sharing options...
Pixey Posted February 25, 2020 Share Posted February 25, 2020 6 hours ago, usernamee12 said: Every time I open the app this box keeps opening. And did you actually hit the box that says Repair? You can also use this tool to clean your computer and then try to reinstall: https://support.microsoft.com/en-us/help/17588/fix-problems-that-block-programs-from-being-installed-or-removed Quote How I made Jennifer & Halle in Paint.net My Gallery | My Deviant Art "Rescuing one animal may not change the world, but for that animal their world is changed forever!" anon. Link to comment Share on other sites More sharing options...
Rick Brewster Posted February 25, 2020 Share Posted February 25, 2020 I would just delete that file and re-run the repair process (which happens automatically when you try to start the app). Quote The Paint.NET Blog: https://blog.getpaint.net/ Donations are always appreciated! https://www.getpaint.net/donate.html Link to comment Share on other sites More sharing options...
usernamee12 Posted February 26, 2020 Author Share Posted February 26, 2020 Nope. None of the method worked. In fact I tried doing what Pixey said before coming here. I'm stuck Quote Link to comment Share on other sites More sharing options...
Pixey Posted February 26, 2020 Share Posted February 26, 2020 1. What system do you have? Windows 10, or 8.1, or 7? 2. Did you have Paint.net before, or was this the first time you tried to download Paint.net? 3. Have you tried going to the Paint.net Folder, found in - C:\Program Files\paint.net- then scroll down to the image that says "PdnRepair.exe" and hit on that. Quote How I made Jennifer & Halle in Paint.net My Gallery | My Deviant Art "Rescuing one animal may not change the world, but for that animal their world is changed forever!" anon. Link to comment Share on other sites More sharing options...
usernamee12 Posted February 27, 2020 Author Share Posted February 27, 2020 11 hours ago, Pixey said: 1. What system do you have? Windows 10, or 8.1, or 7? 2. Did you have Paint.net before, or was this the first time you tried to download Paint.net? 3. Have you tried going to the Paint.net Folder, found in - C:\Program Files\paint.net- then scroll down to the image that says "PdnRepair.exe" and hit on that. 1. Windows 10. 2. I had used paint.net for like a year or two before this happened. 3. Yes. I also tried that method. To no avail. Quote Link to comment Share on other sites More sharing options...
Ego Eram Reputo Posted February 27, 2020 Share Posted February 27, 2020 Did you delete the file as Rick suggested? Quote ebook: Mastering Paint.NET | resources: Plugin Index | Stereogram Tut | proud supporter of Codelab plugins: EER's Plugin Pack | Planetoid | StickMan | WhichSymbol+ | Dr Scott's Markup Renderer | CSV Filetype | dwarf horde plugins: Plugin Browser | ShapeMaker Link to comment Share on other sites More sharing options...
usernamee12 Posted February 29, 2020 Author Share Posted February 29, 2020 On 2/27/2020 at 12:39 PM, Ego Eram Reputo said: Did you delete the file as Rick suggested? The problem is the mentioned file isn't even in the folder, so nothing to delete at all. Sorry for the late reply. I somehow lose access to my internet for few days. Quote Link to comment Share on other sites More sharing options...
Pixey Posted February 29, 2020 Share Posted February 29, 2020 @usernamee12 I suggest you try again to remove any broken bits from your previous installation, and then download Paint.net again from here. https://support.microsoft.com/en-us/help/17588/fix-problems-that-block-programs-from-being-installed-or-removed Quote How I made Jennifer & Halle in Paint.net My Gallery | My Deviant Art "Rescuing one animal may not change the world, but for that animal their world is changed forever!" anon. Link to comment Share on other sites More sharing options...
HyReZ Posted February 29, 2020 Share Posted February 29, 2020 (edited) 2 hours ago, usernamee12 said: The problem is the mentioned file isn't even in the folder, so nothing to delete at all. Sorry for the late reply. I somehow lose access to my internet for few days. System.Runtime.InteropServices.RuntimeInformation.dll is a dependency that Paint.NET needs to run and you said above that It it is not in the Program Files/paint.net folder where it needs to be (in the Classic version) for Paint.NET to load properly! You need to re-install or locate the missing .dll and put it where it belongs. Edited February 29, 2020 by HyReZ Quote Link to comment Share on other sites More sharing options...
usernamee12 Posted March 4, 2020 Author Share Posted March 4, 2020 Update: I think I got the app worked. I reinstalled the dll file and then after that I pressed Repair button. The app seem to be working properly now. Thanks guys! 1 Quote Link to comment Share on other sites More sharing options...
HyReZ Posted March 4, 2020 Share Posted March 4, 2020 (edited) That is good news! The puzzle remains as to why the dependency did not load or was somehow removed from its install location? Edited March 4, 2020 by HyReZ Quote Link to comment Share on other sites More sharing options...
usernamee12 Posted March 5, 2020 Author Share Posted March 5, 2020 Update 2: The app somehow refuses to work again. Doing the method above doesn't help neither. I noticed that my antivirus was deleting the file, so I tried turning off the program. Doesn't help much. I also noticed that the "missing" dll file is deleted after repairing process is over, which kind of "resetting the cycle". Antivirus is disabled at the time as well, so I'm not sure what the problem is. Quote Link to comment Share on other sites More sharing options...
usernamee12 Posted March 5, 2020 Author Share Posted March 5, 2020 (edited) Update 2: The app somehow refuses to work again. Doing the method above doesn't help neither. I noticed that my antivirus was deleting the file, so I tried turning off the program. Doesn't help much. I also noticed that the "missing" dll file is deleted after repairing process is over, which kind of "resetting the cycle". Antivirus is disabled at the time as well, so I'm not sure what the problem is. Edit: somehow internet lagged and sent this message twice Edited March 5, 2020 by usernamee12 Lag Quote Link to comment Share on other sites More sharing options...
HyReZ Posted March 5, 2020 Share Posted March 5, 2020 (edited) It may be that you have an infected copy of the .dll. Where did you get the .dll file? I think that it would be best practice to remove all traces of Paint.NET and then reboot and reinstall the app.https://forums.getpaint.net/topic/113764-i-cant-uninstall-paintnet/ Edited March 5, 2020 by HyReZ Quote Link to comment Share on other sites More sharing options...
Pixey Posted March 5, 2020 Share Posted March 5, 2020 @usernamee12 Please use this tool to remove all traces of Paint.net: https://support.microsoft.com/en-us/help/17588/fix-problems-that-block-programs-from-being-installed-or-removed And then try to reinstall from here. Quote How I made Jennifer & Halle in Paint.net My Gallery | My Deviant Art "Rescuing one animal may not change the world, but for that animal their world is changed forever!" anon. Link to comment Share on other sites More sharing options...
Rick Brewster Posted March 5, 2020 Share Posted March 5, 2020 Sounds like you should switch to Windows Defender. All other AV products are basically scamware at this point. Quote The Paint.NET Blog: https://blog.getpaint.net/ Donations are always appreciated! https://www.getpaint.net/donate.html Link to comment Share on other sites More sharing options...
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