mrt181 Posted January 14, 2019 Share Posted January 14, 2019 I am trying to update and fresh install version 4.1.5 but I always get the below error and the installation does not work. I am running Windows 7. Quote See the end of this message for details on invoking just-in-time (JIT) debugging instead of this dialog box. ************** Exception Text ************** System.UnauthorizedAccessException: Access is denied. (Exception from HRESULT: 0x80070005 (E_ACCESSDENIED)) at PaintDotNet.SystemLayer.NativeMethods.SHGetFolderPathW(IntPtr hwndOwner, Int32 nFolder, IntPtr hToken, UInt32 dwFlags, StringBuilder lpszPath) at PaintDotNet.SystemLayer.ShellUtil.GetCSIDLPath(Int32 csidl, Boolean tryCreateIfAbsent) in D:\src\pdn\src\SystemLayer\ShellUtil.cs:line 1107 at PaintDotNet.SystemLayer.ShellUtil.GetVirtualPath(VirtualFolderName folderName, Boolean tryCreateIfAbsent) in D:\src\pdn\src\SystemLayer\ShellUtil.cs:line 1139 at PaintDotNet.Setup.SetupWizard.OnLoad(EventArgs e) in D:\src\pdn\src\SetupFrontEnd\SetupWizard.cs:line 530 at System.Windows.Forms.Form.OnCreateControl() at System.Windows.Forms.Control.CreateControl(Boolean fIgnoreVisible) at System.Windows.Forms.Control.CreateControl() at System.Windows.Forms.Control.WmShowWindow(Message& m) at System.Windows.Forms.Control.WndProc(Message& m) at System.Windows.Forms.Form.WmShowWindow(Message& m) at PaintDotNet.PdnBaseForm.WndProc(Message& m) in D:\src\pdn\src\Core\PdnBaseForm.cs:line 1939 at System.Windows.Forms.NativeWindow.Callback(IntPtr hWnd, Int32 msg, IntPtr wparam, IntPtr lparam) ************** Loaded Assemblies ************** mscorlib Assembly Version: 4.0.0.0 Win32 Version: 4.7.3260.0 built by: NET472REL1LAST_C CodeBase: file:///C:/Windows/Microsoft.NET/Framework64/v4.0.30319/mscorlib.dll ---------------------------------------- SetupFrontEnd Assembly Version: 4.105.6913.325 Win32 Version: 4.105.6913.325 CodeBase: file:///C:/Users/r892107/AppData/Local/Temp/PdnSetup/SetupFrontEnd.exe ---------------------------------------- PaintDotNet.Framework Assembly Version: 4.105.6913.325 Win32 Version: 4.105.6913.325 CodeBase: file:///C:/Users/r892107/AppData/Local/Temp/PdnSetup/PaintDotNet.Framework.DLL ---------------------------------------- PaintDotNet.Core Assembly Version: 4.105.6913.325 Win32 Version: 4.105.6913.325 CodeBase: file:///C:/Users/r892107/AppData/Local/Temp/PdnSetup/PaintDotNet.Core.DLL ---------------------------------------- System.Windows.Forms Assembly Version: 4.0.0.0 Win32 Version: 4.7.3221.0 built by: NET472REL1LAST_C CodeBase: file:///C:/WINDOWS/Microsoft.Net/assembly/GAC_MSIL/System.Windows.Forms/v4.0_4.0.0.0__b77a5c561934e089/System.Windows.Forms.dll ---------------------------------------- System Assembly Version: 4.0.0.0 Win32 Version: 4.7.3221.0 built by: NET472REL1LAST_C CodeBase: file:///C:/WINDOWS/Microsoft.Net/assembly/GAC_MSIL/System/v4.0_4.0.0.0__b77a5c561934e089/System.dll ---------------------------------------- System.Drawing Assembly Version: 4.0.0.0 Win32 Version: 4.7.3221.0 built by: NET472REL1LAST_C CodeBase: file:///C:/WINDOWS/Microsoft.Net/assembly/GAC_MSIL/System.Drawing/v4.0_4.0.0.0__b03f5f7f11d50a3a/System.Drawing.dll ---------------------------------------- PaintDotNet.Base Assembly Version: 4.105.6913.325 Win32 Version: 4.105.6913.325 CodeBase: file:///C:/Users/r892107/AppData/Local/Temp/PdnSetup/PaintDotNet.Base.DLL ---------------------------------------- PaintDotNet.SystemLayer Assembly Version: 4.105.6913.325 Win32 Version: 4.105.6913.325 CodeBase: file:///C:/Users/r892107/AppData/Local/Temp/PdnSetup/PaintDotNet.SystemLayer.DLL ---------------------------------------- PaintDotNet Assembly Version: 4.105.6913.325 Win32 Version: 4.105.6913.325 CodeBase: file:///C:/Users/r892107/AppData/Local/Temp/PdnSetup/PaintDotNet.EXE ---------------------------------------- PaintDotNet.Resources Assembly Version: 4.105.6913.325 Win32 Version: 4.105.6913.325 CodeBase: file:///C:/Users/r892107/AppData/Local/Temp/PdnSetup/PaintDotNet.Resources.DLL ---------------------------------------- PaintDotNet.Data Assembly Version: 4.105.6913.325 Win32 Version: 4.105.6913.325 CodeBase: file:///C:/Users/r892107/AppData/Local/Temp/PdnSetup/PaintDotNet.Data.DLL ---------------------------------------- WindowsBase Assembly Version: 4.0.0.0 Win32 Version: 4.7.3221.0 built by: NET472REL1LAST_C CodeBase: file:///C:/WINDOWS/Microsoft.Net/assembly/GAC_MSIL/WindowsBase/v4.0_4.0.0.0__31bf3856ad364e35/WindowsBase.dll ---------------------------------------- System.Core Assembly Version: 4.0.0.0 Win32 Version: 4.7.3221.0 built by: NET472REL1LAST_C CodeBase: file:///C:/WINDOWS/Microsoft.Net/assembly/GAC_MSIL/System.Core/v4.0_4.0.0.0__b77a5c561934e089/System.Core.dll ---------------------------------------- PaintDotNet.SystemLayer.Native.x64 Assembly Version: 4.105.6913.325 Win32 Version: 4.105.6913.325 CodeBase: file:///C:/Users/r892107/AppData/Local/Temp/PdnSetup/x64/PaintDotNet.SystemLayer.Native.x64.DLL ---------------------------------------- System.Configuration Assembly Version: 4.0.0.0 Win32 Version: 4.7.3062.0 built by: NET472REL1 CodeBase: file:///C:/WINDOWS/Microsoft.Net/assembly/GAC_MSIL/System.Configuration/v4.0_4.0.0.0__b03f5f7f11d50a3a/System.Configuration.dll ---------------------------------------- System.Xml Assembly Version: 4.0.0.0 Win32 Version: 4.7.3221.0 built by: NET472REL1LAST_C CodeBase: file:///C:/WINDOWS/Microsoft.Net/assembly/GAC_MSIL/System.Xml/v4.0_4.0.0.0__b77a5c561934e089/System.Xml.dll ---------------------------------------- ************** JIT Debugging ************** To enable just-in-time (JIT) debugging, the .config file for this application or computer (machine.config) must have the jitDebugging value set in the system.windows.forms section. The application must also be compiled with debugging enabled. For example: <configuration> <system.windows.forms jitDebugging="true" /> </configuration> When JIT debugging is enabled, any unhandled exception will be sent to the JIT debugger registered on the computer rather than be handled by this dialog box. Quote Link to comment Share on other sites More sharing options...
Pixey Posted January 14, 2019 Share Posted January 14, 2019 Hello @mrt181 and Welcome I'm not really experienced with reading that code, but for starters let me ask you: 1. Which version are you trying to install - Classic or the Store bought? And if Classic, are you trying to download from this site? Requirements for Classic are: Windows 7 SP1 with Platform Update 2. Have you got the very latest Windows Updates? Quote How I made Jennifer & Halle in Paint.net My Gallery | My Deviant Art "Rescuing one animal may not change the world, but for that animal their world is changed forever!" anon. Link to comment Share on other sites More sharing options...
toe_head2001 Posted January 14, 2019 Share Posted January 14, 2019 4 hours ago, mrt181 said: System.UnauthorizedAccessException: Access is denied. (Exception from HRESULT: 0x80070005 (E_ACCESSDENIED)) Are you trying to install over Remote Desktop? Are you using an over-protective anti-malware program? Quote (September 25th, 2023) Sorry about any broken images in my posts. I am aware of the issue. My Gallery | My Plugin Pack Layman's Guide to CodeLab Link to comment Share on other sites More sharing options...
Rick Brewster Posted January 15, 2019 Share Posted January 15, 2019 Yeah you probably have some over-zealous security program. The line of code where it's crashing is where Paint.NET is asking Windows to give it the path for the Program Files directory. If the Program Files directory doesn't exist, then Windows tries to create it ... and if you don't have the right permission for the containing directory, then "Access Denied" is a logical consequence of that. Quote The Paint.NET Blog: https://blog.getpaint.net/ Donations are always appreciated! https://www.getpaint.net/donate.html Link to comment Share on other sites More sharing options...
mrt181 Posted January 16, 2019 Author Share Posted January 16, 2019 Hi, I have downloaded the classic version from this site, I first tried via the auto-updater, I am local admin on my machine, I have Windows 7 SP1, I see no alert or anything in quarantine in my security program. I never experienced this with previous versions. Cheers Martin Quote Link to comment Share on other sites More sharing options...
toe_head2001 Posted January 16, 2019 Share Posted January 16, 2019 And if you temporarily disable you security program, does the paint.net installation succeed? Quote (September 25th, 2023) Sorry about any broken images in my posts. I am aware of the issue. My Gallery | My Plugin Pack Layman's Guide to CodeLab Link to comment Share on other sites More sharing options...
mrt181 Posted January 16, 2019 Author Share Posted January 16, 2019 I can't do that, not allowed to. Quote Link to comment Share on other sites More sharing options...
toe_head2001 Posted January 16, 2019 Share Posted January 16, 2019 3 minutes ago, mrt181 said: I can't do that, not allowed to. Not allowed to? You just said you were the local admin. Quote (September 25th, 2023) Sorry about any broken images in my posts. I am aware of the issue. My Gallery | My Plugin Pack Layman's Guide to CodeLab Link to comment Share on other sites More sharing options...
mrt181 Posted January 16, 2019 Author Share Posted January 16, 2019 enterprise group policy Quote Link to comment Share on other sites More sharing options...
Ego Eram Reputo Posted January 16, 2019 Share Posted January 16, 2019 Have you got the Win7 SP1 Platform Update installed as per the system requirements? Quote ebook: Mastering Paint.NET | resources: Plugin Index | Stereogram Tut | proud supporter of Codelab plugins: EER's Plugin Pack | Planetoid | StickMan | WhichSymbol+ | Dr Scott's Markup Renderer | CSV Filetype | dwarf horde plugins: Plugin Browser | ShapeMaker Link to comment Share on other sites More sharing options...
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