timber_ridge Posted April 22 Share Posted April 22 I keep gettting this error when trying to download 5.0.13. Anyway to fix this? I keep deleting the files then trying to redownload. Quote Link to comment Share on other sites More sharing options...
Tactilis Posted April 22 Share Posted April 22 @timber_ridge Please do this: 1. Reboot your PC to ensure that any previous installation process is terminated. 2. Use this Microsoft tool to fully remove the previous broken installation https://support.microsoft.com/en-us/topic/fix-problems-that-block-programs-from-being-installed-or-removed-cca7d1b6-65a9-3d98-426b-e9f927e1eb4d 3. Now reinstall paint.net 5.0.13 Quote Link to comment Share on other sites More sharing options...
timber_ridge Posted April 23 Author Share Posted April 23 Doesnt seem to work. These are all under the install issues: Then all the uninstall issues: Quote Link to comment Share on other sites More sharing options...
BDP Posted April 23 Share Posted April 23 You could try this uninstaller, as well https://geekuninstaller.com/download?version=1.5.2.165 Brian Quote Link to comment Share on other sites More sharing options...
Pixey Posted April 23 Share Posted April 23 Also this one called Rivo that should work too: https://www.revouninstaller.com/revo-uninstaller-free-download/ Quote How I made Jennifer & Halle in Paint.net My Gallery | My Deviant Art "Rescuing one animal may not change the world, but for that animal their world is changed forever!" anon. Link to comment Share on other sites More sharing options...
Rick Brewster Posted April 23 Share Posted April 23 Should just need a reboot, not a forced uninstall. "Another installation is already in progress" can just mean something as simple as Windows Update doing some stuff in the background. Quote The Paint.NET Blog: https://blog.getpaint.net/ Donations are always appreciated! https://www.getpaint.net/donate.html Link to comment Share on other sites More sharing options...
timber_ridge Posted April 24 Author Share Posted April 24 I've tried restarting my computer multiple times. I'm fully up to date on my Windows 11. Id my tech savvy buddy take a look and his solutions didn't work either. I've tried force uninstalling with the Windows launcher thing and the Rivo but it doesn't even recognize PDN as an application on my computer. Really a shame since my last computer was this is EXACT same computer I bought from Walmart. It donwloaded and ran PDN just fine. The PC had other issues so I returned it to Walmart and bought the exact same one from Costco. Hasn't had any issues besides trying to download PDN. Quote Link to comment Share on other sites More sharing options...
Pixey Posted April 24 Share Posted April 24 11 hours ago, timber_ridge said: Hasn't had any issues besides trying to download PDN. So the new computer can't download it either? What virus ware are you using on your computer? Hope it's not Norton! Quote How I made Jennifer & Halle in Paint.net My Gallery | My Deviant Art "Rescuing one animal may not change the world, but for that animal their world is changed forever!" anon. Link to comment Share on other sites More sharing options...
timber_ridge Posted April 24 Author Share Posted April 24 It was Norton haha. I removed it from my PC a few days ago and tried tried installing PDN after doing basically all that was said here. Still no luck. Do I need to download a new virusware? Quote Link to comment Share on other sites More sharing options...
Pixey Posted April 24 Share Posted April 24 You can rely on Windows Defender which is already on your computer. Another person who had this problem did this: be sure to look at the hidden code: Quote How I made Jennifer & Halle in Paint.net My Gallery | My Deviant Art "Rescuing one animal may not change the world, but for that animal their world is changed forever!" anon. Link to comment Share on other sites More sharing options...
timber_ridge Posted April 24 Author Share Posted April 24 So I should just able to hop in the Registry Editor and remove all these files of PDN? Quote Link to comment Share on other sites More sharing options...
Pixey Posted April 24 Share Posted April 24 It's worth the try - but let's see what @Rick Brewster or another Admin/Mod thinks first. It's odd that the other tool didn't pick up anything 🙄 Quote How I made Jennifer & Halle in Paint.net My Gallery | My Deviant Art "Rescuing one animal may not change the world, but for that animal their world is changed forever!" anon. Link to comment Share on other sites More sharing options...
Rick Brewster Posted April 25 Share Posted April 25 23 hours ago, timber_ridge said: So I should just able to hop in the Registry Editor and remove all these files of PDN? I would not go exploring the registry and deleting things. That is often a recipe for making things worse. Quote The Paint.NET Blog: https://blog.getpaint.net/ Donations are always appreciated! https://www.getpaint.net/donate.html Link to comment Share on other sites More sharing options...
timber_ridge Posted April 27 Author Share Posted April 27 How do we go about this then? Should I just return my computer? Im not able to find a solution anywhere. Quote Link to comment Share on other sites More sharing options...
Ego Eram Reputo Posted April 27 Share Posted April 27 Did you try the Revo Uninstaller? It is usually quite successful at removing broken installations. Quote ebook: Mastering Paint.NET | resources: Plugin Index | Stereogram Tut | proud supporter of Codelab plugins: EER's Plugin Pack | Planetoid | StickMan | WhichSymbol+ | Dr Scott's Markup Renderer | CSV Filetype | dwarf horde plugins: Plugin Browser | ShapeMaker Link to comment Share on other sites More sharing options...
Pixey Posted April 27 Share Posted April 27 9 hours ago, Ego Eram Reputo said: Did you try the Revo Uninstaller? It is usually quite successful at removing broken installations. He said he tried that already, with no joy. 13 hours ago, timber_ridge said: How do we go about this then? Should I just return my computer? Im not able to find a solution anywhere To be honest, this is a mystery. Can you take your computer to a help center somewhere? I know you said a pal had helped you already, but a second opinion might be a good idea. Also, you could also try this: Press the Windows key + S simultaneously. Type “disk cleanup” and press Enter. Click Run as administrator. If prompted, select the drive you want to search for temp files to clean. Click OK. Review the description for each file type and select or deselect them as needed. Click OK. Quote How I made Jennifer & Halle in Paint.net My Gallery | My Deviant Art "Rescuing one animal may not change the world, but for that animal their world is changed forever!" anon. Link to comment Share on other sites More sharing options...
timber_ridge Posted 19 hours ago Author Share Posted 19 hours ago Yeah that hasnt done anything else as well. Quote Link to comment Share on other sites More sharing options...
Tactilis Posted 17 hours ago Share Posted 17 hours ago On 4/22/2024 at 9:34 AM, timber_ridge said: Anyway to fix this? I keep deleting the files then trying to redownload. As @Rick Brewster has suggested, it is likely that it is not a previous paint.net installation that is in progress. It is some other installation that is 'stuck'. If you Google search for the error message "Another installation is already in progress. Complete that installation before proceeding with this install" then you'll find several possibilities for investigation. Quote Link to comment Share on other sites More sharing options...
Rick Brewster Posted 12 hours ago Share Posted 12 hours ago 4 hours ago, Tactilis said: As @Rick Brewster has suggested, it is likely that it not a previous paint.net installation that is in progress. I said it could be as simple as a Windows Update being installed. "Another installation is in progress" couldn't refer to PDN in this case. But, in any event, Windows isn't lying. Another installation ... of something ... is in progress. Quote The Paint.NET Blog: https://blog.getpaint.net/ Donations are always appreciated! https://www.getpaint.net/donate.html Link to comment Share on other sites More sharing options...
Tactilis Posted 10 hours ago Share Posted 10 hours ago 1 hour ago, Rick Brewster said: "Another installation is in progress" couldn't refer to PDN in this case. Another installation ... of something ... is in progress. Yes - that's what I was trying, somewhat clumsily, to say. 😆 Quote Link to comment Share on other sites More sharing options...
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