paint.net installation error 1618

[timber_ridge]

I keep gettting this error when trying to download 5.0.13. Anyway to fix this? I keep deleting the files then trying to redownload.

[Tactilis]

@timber_ridge Please do this:

1. Reboot your PC to ensure that any previous installation process is terminated.

2. Use this Microsoft tool to fully remove the previous broken installation https://support.microsoft.com/en-us/topic/fix-problems-that-block-programs-from-being-installed-or-removed-cca7d1b6-65a9-3d98-426b-e9f927e1eb4d 

 

3. Now reinstall paint.net 5.0.13

[timber_ridge]

Doesnt seem to work. 

These are all under the install issues:


Then all the uninstall issues:

[BDP]

You could try this uninstaller, as well

 

https://geekuninstaller.com/download?version=1.5.2.165

 

Brian

[Pixey]

 Also this one called Rivo that should work too:  https://www.revouninstaller.com/revo-uninstaller-free-download/

[Rick Brewster]

Should just need a reboot, not a forced uninstall.

 

"Another installation is already in progress" can just mean something as simple as Windows Update doing some stuff in the background.

[timber_ridge]

I've tried restarting my computer multiple times. I'm fully up to date on my Windows 11. Id my tech savvy buddy take a look and his solutions didn't work either. I've tried force uninstalling with the Windows launcher thing and the Rivo but it doesn't even recognize PDN as an application on my computer.

Really a shame since my last computer was this is EXACT same computer I bought from Walmart. It donwloaded and ran PDN just fine. The PC had other issues so I returned it to Walmart and bought the exact same one from Costco. Hasn't had any issues besides trying to download PDN.

[Pixey]

11 hours ago, timber_ridge said:

Hasn't had any issues besides trying to download PDN.

 

So the new computer can't download it either?

 

What virus ware are you using on your computer?  Hope it's not Norton!

[timber_ridge]

It was Norton haha. I removed it from my PC a few days ago and tried tried installing PDN after doing basically all that was said here. Still no luck. Do I need to download a new virusware?

[Pixey]

You can rely on Windows Defender which is already on your computer.

 

Another person who had this problem did this: be sure to look at the hidden code:

 

 

[timber_ridge]

So I should just able to hop in the Registry Editor and remove all these files of PDN?

[Pixey]

It's worth the try - but let's see what @Rick Brewster  or another Admin/Mod thinks first.

 

It's odd that the other tool didn't pick up anything 🙄

[Rick Brewster]

23 hours ago, timber_ridge said:

So I should just able to hop in the Registry Editor and remove all these files of PDN?

 

I would not go exploring the registry and deleting things. That is often a recipe for making things worse.

[timber_ridge]

How do we go about this then? Should I just return my computer? Im not able to find a solution anywhere. 

[Ego Eram Reputo]

Did you try the Revo Uninstaller? It is usually quite successful at removing broken installations.

[Pixey]

9 hours ago, Ego Eram Reputo said:

Did you try the Revo Uninstaller? It is usually quite successful at removing broken installations.

 

He said he tried that already, with no joy.

 

13 hours ago, timber_ridge said:

How do we go about this then? Should I just return my computer? Im not able to find a solution anywhere

 

To be honest, this is a mystery.  Can you take your computer to a help center somewhere?  I know you said a pal had helped you already, but a second opinion might be a good idea.

 

Also, you could also try this:

 

1. Press the Windows key + S simultaneously. Type “disk cleanup” and press Enter. Click Run as administrator.
2. If prompted, select the drive you want to search for temp files to clean. Click OK.
3. Review the description for each file type and select or deselect them as needed. Click OK.

[timber_ridge]

Yeah that hasnt done anything else as well. 

[Tactilis]

On 4/22/2024 at 9:34 AM, timber_ridge said:

Anyway to fix this? I keep deleting the files then trying to redownload.

As @Rick Brewster has suggested, it is likely that it is not a previous paint.net installation that is in progress. It is some other installation that is 'stuck'.

If you Google search for the error message "Another installation is already in progress. Complete that installation before proceeding with this install" then you'll find several possibilities for investigation.

 

[Rick Brewster]

4 hours ago, Tactilis said:

As @Rick Brewster has suggested, it is likely that it not a previous paint.net installation that is in progress.

I said it could be as simple as a Windows Update being installed. "Another installation is in progress" couldn't refer to PDN in this case.

 

But, in any event, Windows isn't lying. Another installation ... of something ... is in progress.

[Tactilis]

1 hour ago, Rick Brewster said:

"Another installation is in progress" couldn't refer to PDN in this case.

Another installation ... of something ... is in progress.

Yes - that's what I was trying, somewhat clumsily, to say.  😆

[timber_ridge]

Finally got it figured out. Went into a windows reinstallation and it let me successfully download PDN!



Thank you everyone for the help!