Gabardino Posted February 11, 2014 Share Posted February 11, 2014 (edited) Hello everybody, I have just installed the latest beta version (4.0.5152.40811) and realized that Paint.NET crashes when clicking on the "Settings" icon on the top right. A message informs me whether I want to relaunch the software. I am running Paint.NET on Windows 7 (x86). Edited February 11, 2014 by Gabardino Quote Link to comment Share on other sites More sharing options...
Gabardino Posted February 11, 2014 Author Share Posted February 11, 2014 Problem solved by unistalling and then reinstalling the software. Quote Link to comment Share on other sites More sharing options...
david.atwell Posted February 11, 2014 Share Posted February 11, 2014 Glad you got it sorted! Quote The Doctor: There was a goblin, or a trickster, or a warrior... A nameless, terrible thing, soaked in the blood of a billion galaxies. The most feared being in all the cosmos. And nothing could stop it, or hold it, or reason with it. One day it would just drop out of the sky and tear down your world.Amy: But how did it end up in there?The Doctor: You know fairy tales. A good wizard tricked it.River Song: I hate good wizards in fairy tales; they always turn out to be him. Link to comment Share on other sites More sharing options...
JBlueNet Posted February 12, 2014 Share Posted February 12, 2014 I guess since this topic has been started, I'll add in my troubles that happened when I chose to update Paint.NET from within itself. It did its thing and installed the new beta, but every time I open it up, I get an error message that says it has crashed. I've been searching for solutions to this via these forums and saw something about custom plugins could be one. Deleted the ones I really don't use that much (or rather just all of them) and the error still remains. I saw another possible solution where you had to repair .NET Framework itself, so I tried that, but when I opened paint.NET, it crashed yet again. I'm at the point where I'll just install the version before this beta. Here's the code that the crash error wants me to post: Application version: paint.net 4.0 (β 4.0.5152.40811) Time of crash: 2/12/2014 5:30:40 PM Application uptime: 00:00:01.7000972 Application state: Starting Working set: 55,112 KiB Install directory: C:\Program Files\paint.net\ Current directory: C:\Program Files\Paint.NET OS Version: 6.1.7601.65536 Service Pack 1 Workstation x64 .NET version: CLR 4.0.30319.18408 x64, FX 4.0 4.5 Processor: 2x "Pentium® Dual-Core CPU T4500 @ 2.30GHz" @ ~2294MHz (SSE, SSE2, SSE3, SSSE3, XSAVE) Physical memory: 4028 MB Hardware acceleration: True Video card: Mobile Intel® 4 Series Express Chipset Family UI animations: True UI DPI: 96.00 dpi (1.00x scale) UI theme: Other/Aero + DWM (leaf_by_dpcdpc11_btm_R.msstyles) Updates: True, 1/1/0001 Locale: pdnr.c: en-US, hklm: en-US, hkcu: en-US, cc: en-US, cuic: en-US Exception details: PaintDotNet.DirectWrite.NoFontException (0x88985002): ..\DirectWrite\DWGdiInterop.cpp (57) : hr = m_pGdiInterop->CreateFontFromLOGFONT( &gdiLogFont, &spFont); at PaintDotNet.Interop.InteropErrorInfo.ThrowIfError() in D:\src\pdn\paintdotnet\src\Base\Interop\InteropErrorInfo.cs:line 91 at PaintDotNet.SystemLayer.Native.x64.NativeUtilities.ThrowOnErrorImpl(Int32 hr, SByte* szHr, IUnknown* pFxErrorInfo) at PaintDotNet.SystemLayer.Native.x64.DirectWrite.DWGdiInterop.CreateFontFromGdiFontFaceName(String gdiFontFaceName) at PaintDotNet.DirectWrite.GdiSystemFonts.GetSystemFontProperties(GdiSystemFont gdiSystemFont) in D:\src\pdn\paintdotnet\src\Core\DirectWrite\GdiSystemFonts.cs:line 84 at System.Lazy`1.CreateValue() at System.Lazy`1.LazyInitValue() at PaintDotNet.DirectWrite.GdiSystemFonts.get_Menu() in D:\src\pdn\paintdotnet\src\Core\DirectWrite\GdiSystemFonts.cs:line 49 at PaintDotNet.Controls.Ruler..ctor() in D:\src\pdn\paintdotnet\src\PaintDotNet\Controls\Ruler.cs:line 312 at PaintDotNet.Controls.DocumentView.InitializeComponent() in D:\src\pdn\paintdotnet\src\PaintDotNet\Controls\DocumentView.cs:line 615 at PaintDotNet.Controls.DocumentView..ctor() in D:\src\pdn\paintdotnet\src\PaintDotNet\Controls\DocumentView.cs:line 159 at PaintDotNet.Controls.DocumentWorkspace..ctor() in D:\src\pdn\paintdotnet\src\PaintDotNet\Controls\DocumentWorkspace.cs:line 554 at PaintDotNet.Controls.AppWorkspace.AddNewDocumentWorkspace() in D:\src\pdn\paintdotnet\src\PaintDotNet\Controls\AppWorkspace.cs:line 829 at PaintDotNet.Controls.AppWorkspace.CreateBlankDocumentInNewWorkspace(SizeInt32 size, MeasurementUnit dpuUnit, Double dpu, Boolean isInitial) in D:\src\pdn\paintdotnet\src\PaintDotNet\Controls\AppWorkspace.cs:line 2363 at PaintDotNet.Dialogs.MainForm..ctor(String[] args) in D:\src\pdn\paintdotnet\src\PaintDotNet\Dialogs\MainForm.cs:line 447 at PaintDotNet.Startup.StartPart2(String mutexName, String[] remainingArgs) in D:\src\pdn\paintdotnet\src\PaintDotNet\Startup.cs:line 645 at PaintDotNet.Startup.Start() in D:\src\pdn\paintdotnet\src\PaintDotNet\Startup.cs:line 419 at PaintDotNet.Startup.Main(String[] args) in D:\src\pdn\paintdotnet\src\PaintDotNet\Startup.cs:line 884 Managed assemblies: mscorlib, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089 @ C:\Windows\Microsoft.NET\Framework64\v4.0.30319\mscorlib.dll PaintDotNet, Version=4.0.5152.40811, Culture=neutral, PublicKeyToken=null @ C:\Program Files\Paint.NET\PaintDotNet.exe PaintDotNet.Base, Version=4.0.5152.40811, Culture=neutral, PublicKeyToken=null @ C:\Program Files\Paint.NET\PaintDotNet.Base.dll System, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089 @ C:\windows\Microsoft.Net\assembly\GAC_MSIL\System\v4.0_4.0.0.0__b77a5c561934e089\System.dll WindowsBase, Version=4.0.0.0, Culture=neutral, PublicKeyToken=31bf3856ad364e35 @ C:\windows\Microsoft.Net\assembly\GAC_MSIL\WindowsBase\v4.0_4.0.0.0__31bf3856ad364e35\WindowsBase.dll System.Drawing, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b03f5f7f11d50a3a @ C:\windows\Microsoft.Net\assembly\GAC_MSIL\System.Drawing\v4.0_4.0.0.0__b03f5f7f11d50a3a\System.Drawing.dll PresentationFramework, Version=4.0.0.0, Culture=neutral, PublicKeyToken=31bf3856ad364e35 @ C:\windows\Microsoft.Net\assembly\GAC_MSIL\PresentationFramework\v4.0_4.0.0.0__31bf3856ad364e35\PresentationFramework.dll PresentationCore, Version=4.0.0.0, Culture=neutral, PublicKeyToken=31bf3856ad364e35 @ C:\windows\Microsoft.Net\assembly\GAC_64\PresentationCore\v4.0_4.0.0.0__31bf3856ad364e35\PresentationCore.dll System.Core, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089 @ C:\windows\Microsoft.Net\assembly\GAC_MSIL\System.Core\v4.0_4.0.0.0__b77a5c561934e089\System.Core.dll PaintDotNet.Core, Version=4.0.5152.40811, Culture=neutral, PublicKeyToken=null @ C:\Program Files\Paint.NET\PaintDotNet.Core.dll System.Windows.Forms, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089 @ C:\windows\Microsoft.Net\assembly\GAC_MSIL\System.Windows.Forms\v4.0_4.0.0.0__b77a5c561934e089\System.Windows.Forms.dll PaintDotNet.SystemLayer, Version=4.0.5152.40811, Culture=neutral, PublicKeyToken=null @ C:\Program Files\Paint.NET\PaintDotNet.SystemLayer.dll PaintDotNet.Framework, Version=4.0.5152.40811, Culture=neutral, PublicKeyToken=null @ C:\Program Files\Paint.NET\PaintDotNet.Framework.dll PaintDotNet.Resources, Version=4.0.5152.40811, Culture=neutral, PublicKeyToken=null @ C:\Program Files\Paint.NET\PaintDotNet.Resources.dll PaintDotNet.Data, Version=4.0.5152.40811, Culture=neutral, PublicKeyToken=null @ C:\Program Files\Paint.NET\PaintDotNet.Data.dll PaintDotNet.Effects, Version=4.0.5152.40811, Culture=neutral, PublicKeyToken=null @ C:\Program Files\Paint.NET\PaintDotNet.Effects.dll PaintDotNet.SystemLayer.Native.x64, Version=4.0.5152.40811, Culture=neutral, PublicKeyToken=null @ C:\Program Files\Paint.NET\PaintDotNet.SystemLayer.Native.x64.dll Native modules: C:\Program Files\Paint.NET\PaintDotNet.exe, version=4.0.5152.40811 C:\windows\SYSTEM32\ntdll.dll, version=6.1.7600.16385 (win7_rtm.090713-1255) C:\windows\SYSTEM32\MSCOREE.DLL, version=4.0.40305.0 (Main.040305-0000) C:\windows\system32\KERNEL32.dll, version=6.1.7601.18015 (win7sp1_gdr.121129-1432) C:\windows\system32\KERNELBASE.dll, version=6.1.7601.18015 (win7sp1_gdr.121129-1432) C:\windows\system32\ADVAPI32.dll, version=6.1.7600.16385 (win7_rtm.090713-1255) C:\windows\system32\msvcrt.dll, version=7.0.7601.17744 (win7sp1_gdr.111215-1535) C:\windows\SYSTEM32\sechost.dll, version=6.1.7600.16385 (win7_rtm.090713-1255) C:\windows\system32\RPCRT4.dll, version=6.1.7600.16385 (win7_rtm.090713-1255) C:\Windows\Microsoft.NET\Framework64\v4.0.30319\mscoreei.dll, version=4.0.30319.18408 built by: FX451RTMGREL C:\windows\system32\SHLWAPI.dll, version=6.1.7600.16385 (win7_rtm.090713-1255) C:\windows\system32\GDI32.dll, version=6.1.7601.18275 (win7sp1_gdr.131002-1533) C:\windows\system32\USER32.dll, version=6.1.7601.17514 (win7sp1_rtm.101119-1850) C:\windows\system32\LPK.dll, version=6.1.7601.18177 (win7sp1_gdr.130605-1534) C:\windows\system32\USP10.dll, version=1.0626.7601.18009 (win7sp1_gdr.121121-1431) C:\windows\system32\IMM32.DLL, version=6.1.7600.16385 (win7_rtm.090713-1255) C:\windows\system32\MSCTF.dll, version=6.1.7600.16385 (win7_rtm.090713-1255) C:\Windows\Microsoft.NET\Framework64\v4.0.30319\clr.dll, version=4.0.30319.18408 built by: FX451RTMGREL C:\windows\system32\MSVCR110_CLR0400.dll, version=11.00.50938.18408 built by: FX451RTMGREL C:\windows\assembly\NativeImages_v4.0.30319_64\mscorlib\54c5d3ee1f311718f3a2feb337c5fa29\mscorlib.ni.dll, version=4.0.30319.18408 built by: FX451RTMGREL C:\windows\system32\ole32.dll, version=6.1.7600.16385 (win7_rtm.090713-1255) C:\windows\system32\CRYPTBASE.dll, version=6.1.7600.16385 (win7_rtm.090713-1255) C:\windows\system32\uxtheme.dll, version=6.1.7600.16385 (win7_rtm.090713-1255) C:\windows\assembly\NativeImages_v4.0.30319_64\System\4598449d72d7ebbd53952399ed5fc710\System.ni.dll, version=4.0.30319.18408 built by: FX451RTMGREL C:\windows\assembly\NativeImages_v4.0.30319_64\WindowsBase\a4da99c6b004dccd9d04901b883532b1\WindowsBase.ni.dll, version=4.0.30319.18408 built by: FX451RTMGREL C:\windows\system32\CRYPTSP.dll, version=6.1.7600.16385 (win7_rtm.090713-1255) C:\windows\system32\rsaenh.dll, version=6.1.7600.16385 (win7_rtm.090713-1255) C:\windows\assembly\NativeImages_v4.0.30319_64\System.Drawing\3910e71ce88e7357fb3a36e72e8bbf36\System.Drawing.ni.dll, version=4.0.30319.18408 built by: FX451RTMGREL C:\windows\assembly\NativeImages_v4.0.30319_64\PresentationCore\bbeeae74f02b74f8ddd6d16a4ba20047\PresentationCore.ni.dll, version=4.0.30319.18408 built by: FX451RTMGREL C:\windows\assembly\NativeImages_v4.0.30319_64\Presentatio5ae0f00f#\c7c9cfde997a6a8d8286df1ac983b9a3\PresentationFramework.ni.dll, version=4.0.30319.18408 C:\windows\assembly\NativeImages_v4.0.30319_64\System.Core\c7f0d1f9b23270a4e10e9ea2d5ebaf07\System.Core.ni.dll, version=4.0.30319.18408 built by: FX451RTMGREL C:\windows\assembly\NativeImages_v4.0.30319_64\PaintDotNet.Base\b5cb6b9a01026fa5ca342cce7ea6efed\PaintDotNet.Base.ni.dll, version=4.0.5152.40811 C:\windows\assembly\NativeImages_v4.0.30319_64\System.Windows.Forms\def88a73637e1af60947a105d8931e6d\System.Windows.Forms.ni.dll, version=4.0.30319.18408 built by: FX451RTMGREL C:\windows\assembly\NativeImages_v4.0.30319_64\PaintDotNet500b2e4f#\f9e76c474d2b5200a5983002e6d98113\PaintDotNet.SystemLayer.ni.dll, version=4.0.5152.40811 C:\windows\assembly\NativeImages_v4.0.30319_64\PaintDotNet.Core\fe1d08fb6dc3881cacdba72b212f6ff9\PaintDotNet.Core.ni.dll, version=4.0.5152.40811 C:\windows\assembly\NativeImages_v4.0.30319_64\PaintDotNet26779e70#\081c574539a6a6908f11133c45a6733a\PaintDotNet.Resources.ni.dll, version=4.0.5152.40811 C:\windows\assembly\NativeImages_v4.0.30319_64\PaintDotNet7afaaa15#\da1682204db5e593653f22df3f6a8a4b\PaintDotNet.Framework.ni.dll, version=4.0.5152.40811 C:\windows\assembly\NativeImages_v4.0.30319_64\PaintDotNet.Data\3165a2a17920e97dd3987ce62d771996\PaintDotNet.Data.ni.dll, version=4.0.5152.40811 C:\windows\assembly\NativeImages_v4.0.30319_64\PaintDotNet.Effects\57e35f8cf85c3aaa1f16431eef18187d\PaintDotNet.Effects.ni.dll, version=4.0.5152.40811 C:\windows\assembly\NativeImages_v4.0.30319_64\PaintDotNet\04357ccda9a6ab600ccdc9d614d8b2ce\PaintDotNet.ni.exe, version=4.0.5152.40811 C:\windows\system32\dwrite.dll, version=6.2.9200.16492 (win8_gdr_oobssr.130113-0015) C:\windows\Microsoft.NET\Framework64\v4.0.30319\WPF\wpfgfx_v0400.dll, version=4.0.30319.18408 built by: FX451RTMGREL C:\windows\system32\OLEAUT32.dll, version=6.1.7601.17676 C:\windows\Microsoft.NET\Framework64\v4.0.30319\WPF\PresentationNative_v0400.dll, version=4.0.30319.18408 built by: FX451RTMGREL C:\windows\system32\shell32.dll, version=6.1.7601.17514 (win7sp1_rtm.101119-1850) C:\Windows\Microsoft.NET\Framework64\v4.0.30319\nlssorting.dll, version=4.0.30319.18408 built by: FX451RTMGREL C:\Windows\Microsoft.NET\Framework64\v4.0.30319\clrjit.dll, version=4.0.30319.18408 built by: FX451RTMGREL C:\windows\system32\dwmapi.dll, version=6.1.7600.16385 (win7_rtm.090713-1255) C:\Program Files\Paint.NET\PaintDotNet.SystemLayer.Native.x64.dll, version=4.0 C:\windows\system32\MSVCR100.dll, version=10.00.40219.325 C:\windows\system32\VCOMP100.DLL, version=10.00.40219.325 built by: SP1LDR C:\windows\system32\MSVCP100.dll, version=10.00.40219.325 C:\windows\system32\PROPSYS.dll, version=7.00.7600.16385 (win7_rtm.090713-1255) C:\windows\WinSxS\amd64_microsoft.windows.gdiplus_6595b64144ccf1df_1.1.7601.18120_none_2b25b14c71ebf230\gdiplus.dll, version=6.1.7601.18120 (win7sp1_gdr.130402-1532) C:\windows\system32\profapi.dll, version=6.1.7600.16385 (win7_rtm.090713-1255) C:\windows\assembly\NativeImages_v4.0.30319_64\PaintDotNetc8826574#\bc5840806d5bef7d66d6082a62f43072\PaintDotNet.SystemLayer.Native.x64.ni.dll, version=4.0 C:\windows\system32\CLBCatQ.DLL, version=2001.12.8530.16385 (win7_rtm.090713-1255) C:\windows\System32\UIAnimation.dll, version=6.2.9200.16492 (win8_gdr_oobssr.130113-0015) C:\windows\system32\version.dll, version=6.1.7600.16385 (win7_rtm.090713-1255) C:\windows\WinSxS\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_fa396087175ac9ac\comctl32.dll, version=6.10 (win7_rtm.090713-1255) C:\windows\WinSxS\amd64_microsoft.windows.common-controls_6595b64144ccf1df_5.82.7601.18201_none_a4d3b9377117c3df\comctl32.dll, version=5.82 (win7_rtm.090713-1255) C:\windows\system32\WindowsCodecs.dll, version=6.2.9200.16583 (win8_gdr.130412-1706) C:\windows\system32\d2d1.dll, version=6.2.9200.16492 (win8_gdr_oobssr.130113-0015) C:\windows\system32\wtsapi32.dll, version=6.1.7600.16385 (win7_rtm.090713-1255) C:\windows\system32\WINSTA.dll, version=6.1.7601.17514 (win7sp1_rtm.101119-1850) C:\windows\system32\d3d11.dll, version=6.2.9200.16570 (win8_gdr.130327-1526) C:\windows\system32\dxgi.dll, version=6.2.9200.16492 (win8_gdr_oobssr.130113-0015) C:\windows\system32\D3D10Warp.dll, version=6.2.9200.16492 (win8_gdr_oobssr.130113-0015) C:\windows\system32\DXGIDebug.dll, version=9.30.9600.16384 C:\windows\system32\WINTRUST.dll, version=6.1.7601.18205 (win7sp1_gdr.130708-1532) C:\windows\system32\CRYPT32.dll, version=6.1.7601.18277 (win7sp1_gdr.131005-0934) C:\windows\system32\MSASN1.dll, version=6.1.7601.17514 (win7sp1_rtm.101119-1850) C:\windows\system32\SetupApi.dll, version=6.1.7600.16385 (win7_rtm.090713-1255) C:\windows\system32\CFGMGR32.dll, version=6.1.7601.17514 (win7sp1_rtm.101119-1850) C:\windows\system32\DEVOBJ.dll, version=6.1.7600.16385 (win7_rtm.090713-1255) C:\windows\system32\psapi.dll, version=6.1.7600.16385 (win7_rtm.090713-1255) 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Rick Brewster Posted February 12, 2014 Share Posted February 12, 2014 UI theme: Other/Aero + DWM (leaf_by_dpcdpc11_btm_R.msstyles) PaintDotNet.DirectWrite.NoFontException (0x88985002): ..\DirectWrite\DWGdiInterop.cpp (57) : hr = m_pGdiInterop->CreateFontFromLOGFONT( &gdiLogFont, &spFont); Try not using that theme. It apparently has a bug in it. I'll probably find a way to fix this for the next update, but in the meantime, you'll need to use a theme that isn't trying to reference a non-existent font. Quote The Paint.NET Blog: https://blog.getpaint.net/ Donations are always appreciated! https://www.getpaint.net/donate.html Link to comment Share on other sites More sharing options...
JBlueNet Posted February 13, 2014 Share Posted February 13, 2014 Try not using that theme. It apparently has a bug in it. I'll probably find a way to fix this for the next update, but in the meantime, you'll need to use a theme that isn't trying to reference a non-existent font. Ah ok. Interestingly though, the previous version of Paint.NET worked with many custom themes I've used. Quote Link to comment Share on other sites More sharing options...
pyrochild Posted February 13, 2014 Share Posted February 13, 2014 Interestingly though, the previous version of Paint.NET worked with many custom themes I've used.4.0 changed a lot of its UI rendering from GDI to DirectWrite, so there's a lot of untested code in that area. Quote ambigram signature by Kemaru [i write plugins and stuff] If you like a post, upvote it! Link to comment Share on other sites More sharing options...
ftlog666 Posted March 1, 2014 Share Posted March 1, 2014 my PDN is crashing & a box comes up saying "send to crashlog4@getpaint.net" but nothing ever happens. no answers. if i try to copy the 'crash log' it will not paste into here. Quote Link to comment Share on other sites More sharing options...
Ego Eram Reputo Posted March 1, 2014 Share Posted March 1, 2014 The crash log may be too large for the forum post limit. Try reseting the crash log by deleting the file found on your desktop. The next time Paint.NET crashes the file will be created again with the single log in it. Post this. One crash event should fit in a post easily using cut & paste. Quote ebook: Mastering Paint.NET | resources: Plugin Index | Stereogram Tut | proud supporter of Codelab plugins: EER's Plugin Pack | Planetoid | StickMan | WhichSymbol+ | Dr Scott's Markup Renderer | CSV Filetype | dwarf horde plugins: Plugin Browser | ShapeMaker Link to comment Share on other sites More sharing options...
ftlog666 Posted March 1, 2014 Share Posted March 1, 2014 The crash log may be too large for the forum post limit. Try reseting the crash log by deleting the file found on your desktop. The next time Paint.NET crashes the file will be created again with the single log in it. Post this. One crash event should fit in a post easily using cut & paste. thank you so much for your guidance, regards Quote Link to comment Share on other sites More sharing options...
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