Font tool crashes program

[henrysmola]

Hey everyone,

Been using Paint.NET for a while now but today, it decided to drive me up a wall. The font tool is crashing the program. After some research, I found that this was a common problem & was in regards to some trouble that a Windows update caused with Direct2D/DirectWrite. But that was all from 2011 & this is happening to me as we speak.

Symptoms are identical to this thread: http://forums.getpaint.net/index.php?/topic/21240-paintnet-not-recognizing-fonts-crashing-text-tool/

 

I have version 3.5.11 installed and nothing comes to mind as to how this happened. I've never had an ounce of trouble with Paint.NET before today (of note: the last time I fired up Paint.NET to do some work was mid-June so I can't pinpoint a specific day/thing/update/etc that caused it. Could've been anything in the past two months, although I haven't done anything major at all).

Attached is the crash log. Any help would be infinitely appreciated.

 

--Henry

 

 

[barbieq25]

Henry, no crash log attached

 

I used the text tool last night with v3.5.11 & there were no issues. Hope we can clear this up for you.

[henrysmola]

Shoddy internet connection on my end. Something must've happened when I "attached" it last night. Will get the crash log in here as soon as I can!

[BoltBait]

If you're having trouble attaching it, just paste the text into a post.

[Ego Eram Reputo]

Hey Henry!  Have you installed any new fonts recently?  I wonder if you have a bad font.  Uninstalling any recent font additions might make your problem go away.

[henrysmola]

Hey Henry!  Have you installed any new fonts recently?  I wonder if you have a bad font.  Uninstalling any recent font additions might make your problem go away.

 

Interestingly enough, I did install a brand new front right before firing up Paint.NET (I needed the font for a project) & that was the first time I ever had Paint.NET crash on me. I thought the same thing you did, that these things might be related, but I uninstalled the font & the error remains.

Here's the crash log (sorry for how long this makes the post; if an admin can clean this up into a show/hide box, that may be preferable):

 

Hidden Content: Crash Log

This text file was created because Paint.NET crashed.

Please e-mail this file to crashlog@getpaint.net so we can diagnose and fix the problem.

 

Application version: Paint.NET v3.5.11 (Final Release build 3.511.4977.23443)

Time of crash: 8/22/2013 10:41:30 PM

Application uptime: 00:00:09.4945430

Install directory: C:\Program Files\Paint.NET

Current directory: C:\Program Files\Paint.NET

OS Version: 6.1.7601.65536 Service Pack 1 Workstation x64

.NET version: CLR 2.0.50727.5472 x64, FX 2.0 (rtm sp1 sp2) 3.0 (rtm sp1 sp2) 3.5 (rtm sp1 sp1_CP) 4.0 (rtm rtmEx)

Processor: 4x "Intel® Core i5-2450M CPU @ 2.50GHz" @ ~2494MHz (DEP, SSE, SSE2, SSE3, SSSE3, SSE4_1, SSE4_2), fps=0x0

Physical memory: 3873 MB

UI DPI: 96.00 dpi (1.00x scale)

UI Theme: Aero/Aero + DWM (Aero.msstyles)

Updates: true, 8/22/2013

Locale: pdnr.c: en-US, hklm: en-US, hkcu: n/a, cc: en-US, cuic: en-US

Managed assemblies: 

    mscorlib, Version=2.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089 @ C:\Windows\Microsoft.NET\Framework64\v2.0.50727\mscorlib.dll

    PaintDotNet, Version=3.511.4977.23448, Culture=neutral, PublicKeyToken=null @ C:\Program Files\Paint.NET\PaintDotNet.exe

    System, Version=2.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089 @ C:\Windows\assembly\GAC_MSIL\System\2.0.0.0__b77a5c561934e089\System.dll

    PaintDotNet.SystemLayer, Version=3.511.4977.23442, Culture=neutral, PublicKeyToken=null @ C:\Program Files\Paint.NET\PaintDotNet.SystemLayer.dll

    System.Windows.Forms, Version=2.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089 @ C:\Windows\assembly\GAC_MSIL\System.Windows.Forms\2.0.0.0__b77a5c561934e089\System.Windows.Forms.dll

    PaintDotNet.Base, Version=3.511.4977.23436, Culture=neutral, PublicKeyToken=null @ C:\Program Files\Paint.NET\PaintDotNet.Base.dll

    WindowsBase, Version=3.0.0.0, Culture=neutral, PublicKeyToken=31bf3856ad364e35 @ C:\Windows\assembly\GAC_MSIL\WindowsBase\3.0.0.0__31bf3856ad364e35\WindowsBase.dll

    System.Core, Version=3.5.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089 @ C:\Windows\assembly\GAC_MSIL\System.Core\3.5.0.0__b77a5c561934e089\System.Core.dll

    PaintDotNet.Resources, Version=3.511.4977.23443, Culture=neutral, PublicKeyToken=null @ C:\Program Files\Paint.NET\PaintDotNet.Resources.dll

    System.Drawing, Version=2.0.0.0, Culture=neutral, PublicKeyToken=b03f5f7f11d50a3a @ C:\Windows\assembly\GAC_MSIL\System.Drawing\2.0.0.0__b03f5f7f11d50a3a\System.Drawing.dll

    PaintDotNet.Core, Version=3.511.4977.23444, Culture=neutral, PublicKeyToken=null @ C:\Program Files\Paint.NET\PaintDotNet.Core.dll

    PaintDotNet.Data, Version=3.511.4977.23447, Culture=neutral, PublicKeyToken=null @ C:\Program Files\Paint.NET\PaintDotNet.Data.dll

    Accessibility, Version=2.0.0.0, Culture=neutral, PublicKeyToken=b03f5f7f11d50a3a @ C:\Windows\assembly\GAC_MSIL\Accessibility\2.0.0.0__b03f5f7f11d50a3a\Accessibility.dll

    PaintDotNet.Effects, Version=3.511.4977.23447, Culture=neutral, PublicKeyToken=null @ C:\Program Files\Paint.NET\PaintDotNet.Effects.dll

    PaintDotNet.SystemLayer.Native.x64, Version=3.511.4977.23441, Culture=neutral, PublicKeyToken=null @ C:\Program Files\Paint.NET\PaintDotNet.SystemLayer.Native.x64.dll

    msvcm90, Version=9.0.30729.6161, Culture=neutral, PublicKeyToken=b03f5f7f11d50a3a @ C:\Windows\WinSxS\amd64_microsoft.vc90.crt_1fc8b3b9a1e18e3b_9.0.30729.6161_none_08e61857a83bc251\msvcm90.dll

    AlignPlugin, Version=1.5.1.0, Culture=neutral, PublicKeyToken=null @ C:\Program Files\Paint.NET\Effects\AlignPlugin.dll

    OutlineObject, Version=1.1.3160.31739, Culture=neutral, PublicKeyToken=null @ C:\Program Files\Paint.NET\Effects\Outline.dll

Native modules: 

    C:\Program Files\Paint.NET\PaintDotNet.exe, version='3.511.4977.23448'

    C:\Windows\SYSTEM32\ntdll.dll, version='6.1.7600.16385 (win7_rtm.090713-1255)'

    C:\Windows\SYSTEM32\MSCOREE.DLL, version='4.0.40305.0 (Main.040305-0000)'

    C:\Windows\system32\KERNEL32.dll, version='6.1.7601.18015 (win7sp1_gdr.121129-1432)'

    C:\Windows\system32\KERNELBASE.dll, version='6.1.7601.18015 (win7sp1_gdr.121129-1432)'

    C:\Windows\system32\ADVAPI32.dll, version='6.1.7600.16385 (win7_rtm.090713-1255)'

    C:\Windows\system32\msvcrt.dll, version='7.0.7600.16385 (win7_rtm.090713-1255)'

    C:\Windows\SYSTEM32\sechost.dll, version='6.1.7600.16385 (win7_rtm.090713-1255)'

    C:\Windows\system32\RPCRT4.dll, version='6.1.7600.16385 (win7_rtm.090713-1255)'

    C:\Windows\Microsoft.NET\Framework64\v4.0.30319\mscoreei.dll, version='4.0.30319.237 (RTMGDR.030319-2300)'

    C:\Windows\system32\SHLWAPI.dll, version='6.1.7600.16385 (win7_rtm.090713-1255)'

    C:\Windows\system32\GDI32.dll, version='6.1.7601.17514 (win7sp1_rtm.101119-1850)'

    C:\Windows\system32\USER32.dll, version='6.1.7601.17514 (win7sp1_rtm.101119-1850)'

    C:\Windows\system32\LPK.dll, version='6.1.7600.16385 (win7_rtm.090713-1255)'

    C:\Windows\system32\USP10.dll, version='1.0626.7601.18009 (win7sp1_gdr.121121-1431)'

    C:\Windows\system32\IMM32.DLL, version='6.1.7600.16385 (win7_rtm.090713-1255)'

    C:\Windows\system32\MSCTF.dll, version='6.1.7600.16385 (win7_rtm.090713-1255)'

    C:\Windows\Microsoft.NET\Framework64\v2.0.50727\mscorwks.dll, version='2.0.50727.5472 (Win7SP1GDR.050727-5400)'

    C:\Windows\WinSxS\amd64_microsoft.vc80.crt_1fc8b3b9a1e18e3b_8.0.50727.4940_none_88df89932faf0bf6\MSVCR80.dll, version='8.00.50727.4940'

    C:\Windows\system32\shell32.dll, version='6.1.7601.17514 (win7sp1_rtm.101119-1850)'

    C:\Windows\system32\ole32.dll, version='6.1.7600.16385 (win7_rtm.090713-1255)'

    C:\Windows\system32\profapi.dll, version='6.1.7600.16385 (win7_rtm.090713-1255)'

    C:\Windows\assembly\NativeImages_v2.0.50727_64\mscorlib\88744044294787b99dd4a8704ab75a79\mscorlib.ni.dll, version='2.0.50727.5472 (Win7SP1GDR.050727-5400)'

    C:\Windows\system32\CRYPTBASE.dll, version='6.1.7600.16385 (win7_rtm.090713-1255)'

    C:\Windows\system32\uxtheme.dll, version='6.1.7600.16385 (win7_rtm.090713-1255)'

    C:\Windows\system32\CRYPTSP.dll, version='6.1.7600.16385 (win7_rtm.090713-1255)'

    C:\Windows\system32\rsaenh.dll, version='6.1.7600.16385 (win7_rtm.090713-1255)'

    C:\Windows\Microsoft.NET\Framework64\v2.0.50727\mscorjit.dll, version='2.0.50727.5467 (Win7SP1GDR.050727-5400)'

    C:\Windows\assembly\NativeImages_v2.0.50727_64\System\af0a0b96a02f9925eb84392ee65a5cfa\System.ni.dll, version='2.0.50727.5467 (Win7SP1GDR.050727-5400)'

    C:\Windows\system32\RpcRtRemote.dll, version='6.1.7601.17514 (win7sp1_rtm.101119-1850)'

    C:\Program Files\Paint.NET\PaintDotNet.SystemLayer.dll, version='3.511.4977.23442'

    C:\Windows\assembly\GAC_MSIL\System.Windows.Forms\2.0.0.0__b77a5c561934e089\System.Windows.Forms.dll, version='2.0.50727.5468 (Win7SP1GDR.050727-5400)'

    C:\Windows\system32\VERSION.dll, version='6.1.7600.16385 (win7_rtm.090713-1255)'

    C:\Windows\assembly\NativeImages_v2.0.50727_64\System.Core\296ad113496c7e97a1689ffef9550b19\System.Core.ni.dll, version='3.5.30729.5420 built by: Win7SP1'

    C:\Windows\assembly\NativeImages_v2.0.50727_64\WindowsBase\ae3db946d20bb0ad28cf588eef06ecf0\WindowsBase.ni.dll, version='3.0.6920.5453 built by: Win7SP1GDR'

    C:\Windows\assembly\NativeImages_v2.0.50727_64\PaintDotNet.Base\623c95808e75c333b258410fcefb78f5\PaintDotNet.Base.ni.dll, version='3.511.4977.23436'

    C:\Windows\assembly\NativeImages_v2.0.50727_64\System.Drawing\868d117286ad259249f31d3fe813d39a\System.Drawing.ni.dll, version='2.0.50727.5467 (Win7SP1GDR.050727-5400)'

    C:\Windows\assembly\NativeImages_v2.0.50727_64\PaintDotNet.Resourc#\be6e4d96e478bc2775a41dcc7f2aa290\PaintDotNet.Resources.ni.dll, version='3.511.4977.23443'

    C:\Windows\assembly\NativeImages_v2.0.50727_64\PaintDotNet.Core\f056feff790ec9c893b5269aebbefd97\PaintDotNet.Core.ni.dll, version='3.511.4977.23444'

    C:\Program Files\Paint.NET\Native.x64\PaintDotNet.Native.x64.dll, version='3.511.0.0'

    C:\Windows\WinSxS\amd64_microsoft.vc90.crt_1fc8b3b9a1e18e3b_9.0.30729.6161_none_08e61857a83bc251\MSVCR90.dll, version='9.00.30729.6161'

    C:\Windows\WinSxS\amd64_microsoft.vc90.openmp_1fc8b3b9a1e18e3b_9.0.30729.6161_none_390d35aa0a1f21f9\VCOMP90.DLL, version='9.00.30729.6161 built by: QFE'

    C:\Program Files\Paint.NET\PaintDotNet.Data.dll, version='3.511.4977.23447'

    C:\Windows\system32\dwmapi.dll, version='6.1.7600.16385 (win7_rtm.090713-1255)'

    C:\Windows\assembly\NativeImages_v2.0.50727_64\Accessibility\ac8fcb25480f6a106783ce1c3fe92e3e\Accessibility.ni.dll, version='2.0.50727.4927 (NetFXspW7.050727-4900)'

    C:\Windows\WinSxS\amd64_microsoft.windows.gdiplus_6595b64144ccf1df_1.1.7601.18120_none_2b25b14c71ebf230\gdiplus.dll, version='6.1.7601.18120 (win7sp1_gdr.130402-1532)'

    C:\Windows\system32\WindowsCodecs.dll, version='6.2.9200.16492 (win8_gdr_oobssr.130113-0015)'

    C:\Windows\assembly\NativeImages_v2.0.50727_64\PaintDotNet.Effects\eb3d26efe7a0075d4ca8737506a61fc5\PaintDotNet.Effects.ni.dll, version='3.511.4977.23447'

    C:\Windows\WinSxS\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_fa396087175ac9ac\comctl32.dll, version='6.10 (win7_rtm.090713-1255)'

    C:\Windows\assembly\NativeImages_v2.0.50727_64\PaintDotNet.SystemL#\ec5ff813fe4aad8d7dbc27c60d3cff14\PaintDotNet.SystemLayer.Native.x64.ni.dll, version='3.511.0.0'

    C:\Program Files\Paint.NET\PaintDotNet.SystemLayer.Native.x64.dll, version='3.511.0.0'

    C:\Windows\system32\OLEAUT32.dll, version='6.1.7601.17676'

    C:\Windows\WinSxS\amd64_microsoft.vc90.atl_1fc8b3b9a1e18e3b_9.0.30729.6161_none_0a1fd3a3a768b895\ATL90.DLL, version='9.00.30729.6161'

    C:\Windows\WinSxS\amd64_microsoft.vc90.crt_1fc8b3b9a1e18e3b_9.0.30729.6161_none_08e61857a83bc251\msvcm90.dll, version='9.00.30729.6161'

    C:\Windows\system32\d2d1.dll, version='6.1.7601.17514 (win7sp1_rtm.101119-1850)'

    C:\Windows\system32\dwrite.dll, version='6.1.7601.18126 (win7sp1_gdr.130409-1534)'

    C:\Windows\system32\wtsapi32.dll, version='6.1.7600.16385 (win7_rtm.090713-1255)'

    C:\Windows\system32\WINSTA.dll, version='6.1.7601.17514 (win7sp1_rtm.101119-1850)'

    C:\Windows\system32\SetupApi.dll, version='6.1.7600.16385 (win7_rtm.090713-1255)'

    C:\Windows\system32\CFGMGR32.dll, version='6.1.7601.17514 (win7sp1_rtm.101119-1850)'

    C:\Windows\system32\DEVOBJ.dll, version='6.1.7600.16385 (win7_rtm.090713-1255)'

    C:\Windows\system32\WINTRUST.dll, version='6.1.7601.18205 (win7sp1_gdr.130708-1532)'

    C:\Windows\system32\CRYPT32.dll, version='6.1.7601.18205 (win7sp1_gdr.130708-1532)'

    C:\Windows\system32\MSASN1.dll, version='6.1.7601.17514 (win7sp1_rtm.101119-1850)'

    C:\Program Files (x86)\DisplayFusion\Hooks\AppHookx64_E9858B3F-F33B-49A8-8E3D-513BE40CA429.dll, version='5.0.0.21'

    C:\Windows\WinSxS\amd64_microsoft.windows.common-controls_6595b64144ccf1df_5.82.7601.17514_none_a4d6a923711520a9\COMCTL32.dll, version='5.82 (win7_rtm.090713-1255)'

    C:\Windows\system32\WINMM.dll, version='6.1.7600.16385 (win7_rtm.090713-1255)'

    C:\Program Files\Paint.NET\Effects\AlignPlugin.dll, version='1.5.1.0'

    C:\Program Files\Paint.NET\Effects\Outline.dll, version='1.1.3160.31739'

    C:\Windows\system32\d3d10_1.dll, version='6.2.9200.16492 (win8_gdr_oobssr.130113-0015)'

    C:\Windows\system32\d3d10_1core.dll, version='6.2.9200.16492 (win8_gdr_oobssr.130113-0015)'

    C:\Windows\system32\dxgi.dll, version='6.2.9200.16492 (win8_gdr_oobssr.130113-0015)'

    C:\Windows\system32\d3d11.dll, version='6.2.9200.16492 (win8_gdr_oobssr.130113-0015)'

    C:\Windows\system32\psapi.dll, version='6.1.7600.16385 (win7_rtm.090713-1255)'

 

Exception details:

PaintDotNet.WorkerThreadException: Worker thread threw an exception ---> System.Exception: ..\DirectWriteFontRenderer.cpp (800) : hr = pD2DRenderTarget->EndDraw(); ---> System.Runtime.InteropServices.COMException (0x8899000C): Exception from HRESULT: 0x8899000C

   --- End of inner exception stack trace ---

   at PaintDotNet.SystemLayer.Native.x64.Typography.DirectWrite.DirectWriteFontRenderer.DrawTextToBitmap(IBitmapTextRenderTarget target, String text, Point offset, Int32Rect clipRect)

   at PaintDotNet.SystemLayer.Native.x64.Typography.DirectWrite.DirectWriteFontRenderer.DrawTextBase(ITextRenderTarget target, String text, Point offset, Int32Rect clipRect)

   at PaintDotNet.Typography.FontRendererExtensions.DrawText(IFontRenderer fontRenderer, ITextRenderTarget target, String text, Point offset, Int32Rect clipBounds) in D:\src\pdn\pdn_3_5_11\src\Base\Typography\FontRendererExtensions.cs:line 23

   at PaintDotNet.Tools.TextTool.<>c__DisplayClassa.<RedrawText>b__2(Object ) in D:\src\pdn\pdn_3_5_11\src\PaintDotNet\Tools\TextTool.cs:line 1046

   at PaintDotNet.Threading.PrivateThreadPool.ThreadWrapperContext.ThreadWrapper() in D:\src\pdn\pdn_3_5_11\src\Core\Threading\PrivateThreadPool.cs:line 180

   --- End of inner exception stack trace ---

   at PaintDotNet.Threading.PrivateThreadPool.DrainExceptions() in D:\src\pdn\pdn_3_5_11\src\Core\Threading\PrivateThreadPool.cs:line 75

   at PaintDotNet.Tools.TextTool.RedrawText(Boolean cursorOn) in D:\src\pdn\pdn_3_5_11\src\PaintDotNet\Tools\TextTool.cs:line 1085

   at PaintDotNet.Tools.TextTool.OnMouseDown(MouseEventArgsF e) in D:\src\pdn\pdn_3_5_11\src\PaintDotNet\Tools\TextTool.cs:line 1693

   at PaintDotNet.Tools.Tool.MouseDown(MouseEventArgsF e) in D:\src\pdn\pdn_3_5_11\src\PaintDotNet\Tools\Tool.cs:line 826

   at PaintDotNet.Controls.DocumentView.OnDocumentMouseDown(MouseEventArgsF e) in D:\src\pdn\pdn_3_5_11\src\PaintDotNet\Controls\DocumentView.cs:line 1147

   at PaintDotNet.Controls.DocumentView.MouseDownHandler(Object sender, MouseEventArgs e) in D:\src\pdn\pdn_3_5_11\src\PaintDotNet\Controls\DocumentView.cs:line 1535

   at System.Windows.Forms.Control.WmMouseDown(Message& m, MouseButtons button, Int32 clicks)

   at System.Windows.Forms.Control.WndProc(Message& m)

   at PaintDotNet.SystemLayer.GdiPaintControl.WndProc(Message& m) in D:\src\pdn\pdn_3_5_11\src\SystemLayer\GdiPaintControl.cs:line 151

   at System.Windows.Forms.Control.ControlNativeWindow.WndProc(Message& m)

   at System.Windows.Forms.NativeWindow.Callback(IntPtr hWnd, Int32 msg, IntPtr wparam, IntPtr lparam)

------------------------------------------------------------------------------

[david.atwell]

Exception details:

PaintDotNet.WorkerThreadException: Worker thread threw an exception ---> System.Exception: ..\DirectWriteFontRenderer.cpp (800) : hr = pD2DRenderTarget->EndDraw(); ---> System.Runtime.InteropServices.COMException (0x8899000C): Exception from HRESULT: 0x8899000C

 

It does in fact seem to be a font issue.  Are you sure you uninstalled all the fonts you've installed since you last used Paint.NET?

[henrysmola]

It does in fact seem to be a font issue.  Are you sure you uninstalled all the fonts you've installed since you last used Paint.NET?

Yeah, the only new fonts I installed were the ones I installed yesterday. I uninstalled them but the error persists. The symptoms are exactly the same as in the thread from 2011 that I put in the original post. There's only about half a dozen fonts I can use right now. The rest have no font preview in the drop-down menu and upon attempting to type in one of those fonts, the program will immediately crash.

[Ego Eram Reputo]

How do the fonts behave in other applications?  Normally?

[henrysmola]

How do the fonts behave in other applications?  Normally?

 

100% normal in all other applications. Paint, Office, etc.

[henrysmola]

Nothing I've tried works. Probably gonna have to switch programs now, which sucks because I love Paint.NET but the thing I use it for his adding text to photos.

Edited August 26, 2013 by henrysmola

[david.atwell]

You could of course try a complete uninstall/reinstall, or running pdnrepair.exe.

[henrysmola]

You could of course try a complete uninstall/reinstall, or running pdnrepair.exe.

 

Tried pdnrepair.exe, didn't work. Completely uninstalled then reinstalled, also did not work.

[Ego Eram Reputo]

As a complete guess, try repairing each installed .NET framework.

 

http://forums.getpaint.net/index.php?/topic/692-install-update-or-uninstall-trouble-read-this/?p=25659