Tankertonian Posted February 29 Share Posted February 29 I've been unable to update Paint.net since mid 2023, which appears to coincide with a Win 11 update. You notify me of updates but every time the installer stops working. Reading that I should install .NET manually I installed the latest version 8.0.201. Then I uninstalled paint.net and downloaded the installer file again. Big mistake. Now I don't even have an old version to use. I have a lot of .pdn files which I can't open. Google can't even find a result for the error code. Guess I'll have to find another editor and learn that. Quote Link to comment Share on other sites More sharing options...
Tactilis Posted February 29 Share Posted February 29 33 minutes ago, Tankertonian said: Guess I'll have to find another editor and learn that. That's your prerogative. Or... instead of saying Goodbye, you could describe the problem here (which you have just started to do) and have Rick or someone else help you solve it. Quote Link to comment Share on other sites More sharing options...
BoltBait Posted February 29 Share Posted February 29 Have you tried the... Offline Installers and Portable ZIPs are available over on GitHub. 2 1 Quote Download: BoltBait's Plugin Pack | CodeLab | and a Free Computer Dominos Game Link to comment Share on other sites More sharing options...
Pixey Posted February 29 Share Posted February 29 @Tankertonian you should have contacted us sooner. We are here to help you know. We can fix this 💻 Quote How I made Jennifer & Halle in Paint.net My Gallery | My Deviant Art "Rescuing one animal may not change the world, but for that animal their world is changed forever!" anon. Link to comment Share on other sites More sharing options...
Tactilis Posted March 1 Share Posted March 1 15 hours ago, Tankertonian said: Reading that I should install .NET manually I installed the latest version 8.0.201. Where did you read that? It must have been part of a really ancient thread in the forum. The paint.net download page https://www.getpaint.net/download.html is very clear: Quote Paint.NET runs on Microsoft .NET 7, which is included as part of the app. It does not need to be installed separately. Quote Link to comment Share on other sites More sharing options...
Tankertonian Posted March 15 Author Share Posted March 15 Thanks all for for the positive replies. For some reason I only got notification yesterday that anyone had responded. What's the process for getting practical help? I've tried to install again and it failed. I checked for, and removed or renamed, any old Paint.net files on my hard drive. Any ideas on a way forward? Thanks Quote Link to comment Share on other sites More sharing options...
Tactilis Posted March 15 Share Posted March 15 2 hours ago, Tankertonian said: I checked for, and removed or renamed, any old Paint.net files on my hard drive. Any ideas on a way forward? Your previous paint.net installation, whose files you have tried removing/renaming, will now be broken. Try using this utility to fully remove the broken installation: https://support.microsoft.com/en-us/help/17588/fix-problems-that-block-programs-from-being-installed-or-removed Afterwards, you should be able to install paint.net anew. Quote Link to comment Share on other sites More sharing options...
Tankertonian Posted March 15 Author Share Posted March 15 (edited) Sorry didn't make it clear. I uninstalled paint.net properly via Control Panel. I later found some residual files, which I removed. I've run the troubleshooter (both for install and uninstall) but it was unable to find a solution. Obviously paint.net was not in the list of programs it found so I was told to click on 'Other' then asked for a key from the msi file (and said I'd need a msi reader). I don't have a msi file. I'm installing from paint.net.5.0.13.install.anycpu.web.exe Edited March 15 by Tankertonian Quote Link to comment Share on other sites More sharing options...
BoltBait Posted March 15 Share Posted March 15 Go to this page (that I linked above): https://github.com/paintdotnet/release/releases/tag/v5.0.13 Download paint.net.5.0.13.install.x64.zip and try that. Quote Download: BoltBait's Plugin Pack | CodeLab | and a Free Computer Dominos Game Link to comment Share on other sites More sharing options...
Ego Eram Reputo Posted March 16 Share Posted March 16 11 hours ago, Tankertonian said: Sorry didn't make it clear. I uninstalled paint.net properly via Control Panel. I later found some residual files, which I removed. There may still be files lurking around. Do try the link that @Tactilis suggested: 12 hours ago, Tactilis said: Try using this utility to fully remove the broken installation: https://support.microsoft.com/en-us/help/17588/fix-problems-that-block-programs-from-being-installed-or-removed Quote ebook: Mastering Paint.NET | resources: Plugin Index | Stereogram Tut | proud supporter of Codelab plugins: EER's Plugin Pack | Planetoid | StickMan | WhichSymbol+ | Dr Scott's Markup Renderer | CSV Filetype | dwarf horde plugins: Plugin Browser | ShapeMaker Link to comment Share on other sites More sharing options...
Solution Tankertonian Posted March 17 Author Solution Share Posted March 17 This won't be a long post. I have to rush out to buy lottery tickets while my luck holds out. I have paint.net installed!!! It was the tip from Boltbait to download from Github that got me there. I saw a msi download choice, ran it, and it installed in seconds. Thanks folks for all your help. I really appreciate it. 1 Quote Link to comment Share on other sites More sharing options...
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