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Help! Cannot save transparencies any more!


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Hello,

since a few days, everytime I save an image as PNG, all transparent areas will be filled with white when I reopen the file. I definitely saved it all as PNG-files. When I tried to uninstall paint.net for a new installation, I first had to fix an error (no. 1603) to proceed. Maybe this was part of the same problem? Anyway, after I reinstalled paint.net, all PNG-files were still saved with white instead of transparent (the PDN-files seem to be OK, but I need them as PNG).

Thank you for your quick help!

Kind regards,

Steffen Jung

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Hello Steffan - welcome to the forum :)

 

1 hour ago, HyReZ said:

I usually have Auto-Detect selected as the default.

 

Not having Auto-Detect checked in the PNG Save dialog is the usual cause of loss of transparency. 

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I concur @HyReZ it saves with a white background at 24 bit:

 

screen-shot-24-bit.png

                                                                                                 sorry typo

 

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