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Paint.net Crashes on start up


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I doubt it is this but MS .NET Framework was updated earlier this week as part of the regular monthly, in this case February 2019,  "Patch Tuesday" updates. So I'd check if that was auto-updated on your system yesterday.

 

I did a search for any reported problems before I updated and have done another quick one just now but found no post about anything so far. What I can confirm is that the most recent PDN works fine on a Win7 64bit PC with that new update but, of course, it may be a different matter for other Windows versions. 

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Hello @MitchellHarris and welcome :)

 

Have you tried this:  

OS (C:) – Program Files – Paint.net – scroll down to the PdnRepair.exe and run it.

 

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How I made Jennifer & Halle in Paint.net

My Gallery | My Deviant Art

"Rescuing one animal may not change the world, but for that animal their world is changed forever!" anon.

 
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8 hours ago, MitchellHarris said:

hi my paint.net was working last night and now when i go to launch it this shows up  

If anyone could help me that would be great 

 

Can you please post the entire text contents of the crash log? We need to see the full details.

 

2 hours ago, Pixey said:

Have you tried this:  

OS (C:) – Program Files – Paint.net – scroll down to the PdnRepair.exe and run it.

 

PdnRepair.exe is not available with the AppX (Microsoft Store) version.

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1 hour ago, toe_head2001 said:

PdnRepair.exe is not available with the AppX (Microsoft Store) version.

 

Wow!  That's the 2nd thing I learned in 2 days about the Store version 😁

30b8T8B.gif

How I made Jennifer & Halle in Paint.net

My Gallery | My Deviant Art

"Rescuing one animal may not change the world, but for that animal their world is changed forever!" anon.

 
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We need the crash log itself, not a screenshot of the crash. Otherwise we're all just guessing and flying blind.

 

Please click the "Copy to Clipboard" button and then paste that into this thread.

The Paint.NET Blog: https://blog.getpaint.net/

Donations are always appreciated! https://www.getpaint.net/donate.html

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this is the log that shows up when i launch paint.net 

This text file was created because paint.net crashed. Please e-mail this to crashlog4@getpaint.net so we can diagnose and fix the problem.

Application version: paint.net 4.1.5 (Final 4.105.6913.325)
Time of crash: 15/02/2019 3:40:55 PM
Application uptime: 00:00:01.8198775
Application state: Starting
Working set: 74,204 KiB
Handles and threads: 599 handles, 28 threads, 19 gdi, 55 user
Install type: AppX
Application directory: C:\Program Files\WindowsApps\dotPDNLLC.paint.net_4.105.6913.0_x64__h55e3w7q8jbva
Current directory: C:\Program Files\WindowsApps\dotPDNLLC.paint.net_4.105.6913.0_x64__h55e3w7q8jbva
Install directory: C:\Program Files\WindowsApps\dotPDNLLC.paint.net_4.105.6913.0_x64__h55e3w7q8jbva\
OS Version: Windows 10 Home 10.0.17763.0 x64 (0x65)
.NET version: CLR 4.0.30319.42000 x64
Processor: "Intel(R) Core(TM) i7-2600K CPU @ 3.40GHz" @ ~3392MHz (4C/8T, SSE, SSE2, SSE3, SSSE3, SSE4_1, SSE4_2, AVX)
Physical memory: 16296 MB
Video card: NVIDIA GeForce GTX 760 (v:10DE, d:1187, r:161), Intel(R) HD Graphics 3000 (v:8086, d:122, r:9), Microsoft Basic Render Driver (v:1414, d:8C, r:0)
Hardware acceleration: True (default: True)
UI animations: True
UI DPI: 96.00 dpi (1.00x scale)
UI theme: VisualStyleClass=Aero, EffectiveTheme=Aero, DWM=yes, AeroColorScheme=Light, ThemeFileName=Aero.msstyles
Updates: False, 1/01/0001
Locale: pdnr.c: en-US, hklm: n/a, hkcu: en-US, cc: en-AU, cuic: en-US
Flags:

Exception details:
System.BadImageFormatException: Could not load file or assembly 'PresentationCore, Version=4.0.0.0, Culture=neutral, PublicKeyToken=31bf3856ad364e35' or one of its dependencies. The module was expected to contain an assembly manifest.
File name: 'PresentationCore, Version=4.0.0.0, Culture=neutral, PublicKeyToken=31bf3856ad364e35'
   at PaintDotNet.UI.Media.Geometry.Parse(String pathMarkup, Boolean frozen)
   at PaintDotNet.Shapes.Callouts.RoundedRectangularCalloutShape.get_UnitGeometry() in D:\src\pdn\src\PaintDotNet\Shapes\Callouts\RoundedRectangularCalloutShape.cs:line 24
   at PaintDotNet.Shapes.PdnGeometryShapeBase.OnCreateImageGeometry(RectDouble bounds, IDictionary`2 settingValues) in D:\src\pdn\src\PaintDotNet\Shapes\PdnGeometryShapeBase.cs:line 95
   at PaintDotNet.Shapes.PdnGeometryShapeBase.OnCreateImageRenderData(ShapeRenderParameters renderParams) in D:\src\pdn\src\PaintDotNet\Shapes\PdnGeometryShapeBase.cs:line 87
   at PaintDotNet.Shapes.Shape.CreateRenderDataImpl(ShapeRenderParameters renderParams, Func`2 onCreate) in D:\src\pdn\src\PaintDotNet\Shapes\Shape.cs:line 393
   at PaintDotNet.Shapes.Shape.DrawImageResource(IDrawingContext dc, Int32 width, Int32 height, Double borderSize, String fontName) in D:\src\pdn\src\PaintDotNet\Shapes\Shape.cs:line 212
   at PaintDotNet.Shapes.Shape.RenderImageResource(ISurface`1 surface, Int32 width, Int32 height, Double borderSize, String fontName) in D:\src\pdn\src\PaintDotNet\Shapes\Shape.cs:line 152
   at PaintDotNet.Shapes.Shape.CreateImageResource(Int32 width, Int32 height, Double borderSize) in D:\src\pdn\src\PaintDotNet\Shapes\Shape.cs:line 129
   at System.Collections.Concurrent.ConcurrentDictionary`2.GetOrAdd(TKey key, Func`2 valueFactory)
   at PaintDotNet.Controls.ToolConfigUI.ShapeTypeDropDownButton.<>c.<.ctor>b__5_1(ShapeInfo shapeInfo) in D:\src\pdn\src\PaintDotNet\Controls\ToolConfigUI\ShapeTypeDropDownButton.cs:line 65
   at PaintDotNet.Threading.WorkItemDispatcher.<>c__DisplayClass17_0`1.<EnqueueStream>b__0() in D:\src\pdn\src\Core\Threading\WorkItemDispatcher.cs:line 186
   at PaintDotNet.Threading.ActionWorkItemQueue.OnExecuteNextWorkItem() in D:\src\pdn\src\Core\Threading\ActionWorkItemQueue.cs:line 71
   at PaintDotNet.Threading.MultithreadedWorkItemDispatcher.WorkThreadProc(Object context) in D:\src\pdn\src\Core\Threading\MultithreadedWorkItemDispatcher.cs:line 470
   at System.Threading.ExecutionContext.RunInternal(ExecutionContext executionContext, ContextCallback callback, Object state, Boolean preserveSyncCtx)
   at System.Threading.ExecutionContext.Run(ExecutionContext executionContext, ContextCallback callback, Object state, Boolean preserveSyncCtx)
   at System.Threading.ExecutionContext.Run(ExecutionContext executionContext, ContextCallback callback, Object state)
   at System.Threading.ThreadHelper.ThreadStart(Object obj)

WRN: Assembly binding logging is turned OFF.
To enable assembly bind failure logging, set the registry value [HKLM\Software\Microsoft\Fusion!EnableLog] (DWORD) to 1.
Note: There is some performance penalty associated with assembly bind failure logging.
To turn this feature off, remove the registry value [HKLM\Software\Microsoft\Fusion!EnableLog].


Managed assemblies:
    mscorlib, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089 @ C:\Windows\Microsoft.NET\Framework64\v4.0.30319\mscorlib.dll
    PaintDotNet, Version=4.105.6913.325, Culture=neutral, PublicKeyToken=null @ C:\Program Files\WindowsApps\dotPDNLLC.paint.net_4.105.6913.0_x64__h55e3w7q8jbva\PaintDotNet.exe
    PaintDotNet.SystemLayer, Version=4.105.6913.325, Culture=neutral, PublicKeyToken=null @ C:\Program Files\WindowsApps\dotPDNLLC.paint.net_4.105.6913.0_x64__h55e3w7q8jbva\PaintDotNet.SystemLayer.dll
    PaintDotNet.Base, Version=4.105.6913.325, Culture=neutral, PublicKeyToken=null @ C:\Program Files\WindowsApps\dotPDNLLC.paint.net_4.105.6913.0_x64__h55e3w7q8jbva\PaintDotNet.Base.dll
    System.Windows.Forms, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089 @ C:\WINDOWS\Microsoft.Net\assembly\GAC_MSIL\System.Windows.Forms\v4.0_4.0.0.0__b77a5c561934e089\System.Windows.Forms.dll
    System, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089 @ C:\WINDOWS\Microsoft.Net\assembly\GAC_MSIL\System\v4.0_4.0.0.0__b77a5c561934e089\System.dll
    System.Drawing, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b03f5f7f11d50a3a @ C:\WINDOWS\Microsoft.Net\assembly\GAC_MSIL\System.Drawing\v4.0_4.0.0.0__b03f5f7f11d50a3a\System.Drawing.dll
    System.Core, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089 @ C:\WINDOWS\Microsoft.Net\assembly\GAC_MSIL\System.Core\v4.0_4.0.0.0__b77a5c561934e089\System.Core.dll
    PaintDotNet.Core, Version=4.105.6913.325, Culture=neutral, PublicKeyToken=null @ C:\Program Files\WindowsApps\dotPDNLLC.paint.net_4.105.6913.0_x64__h55e3w7q8jbva\PaintDotNet.Core.dll
    PaintDotNet.Resources, Version=4.105.6913.325, Culture=neutral, PublicKeyToken=null @ C:\Program Files\WindowsApps\dotPDNLLC.paint.net_4.105.6913.0_x64__h55e3w7q8jbva\PaintDotNet.Resources.dll
    System.Configuration, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b03f5f7f11d50a3a @ C:\WINDOWS\Microsoft.Net\assembly\GAC_MSIL\System.Configuration\v4.0_4.0.0.0__b03f5f7f11d50a3a\System.Configuration.dll
    PaintDotNet.Data, Version=4.105.6913.325, Culture=neutral, PublicKeyToken=null @ C:\Program Files\WindowsApps\dotPDNLLC.paint.net_4.105.6913.0_x64__h55e3w7q8jbva\PaintDotNet.Data.dll
    PaintDotNet.Framework, Version=4.105.6913.325, Culture=neutral, PublicKeyToken=null @ C:\Program Files\WindowsApps\dotPDNLLC.paint.net_4.105.6913.0_x64__h55e3w7q8jbva\PaintDotNet.Framework.dll
    WindowsBase, Version=4.0.0.0, Culture=neutral, PublicKeyToken=31bf3856ad364e35 @ C:\WINDOWS\Microsoft.Net\assembly\GAC_MSIL\WindowsBase\v4.0_4.0.0.0__31bf3856ad364e35\WindowsBase.dll
    PaintDotNet.SystemLayer.Native.x64, Version=4.105.6913.325, Culture=neutral, PublicKeyToken=null @ C:\Program Files\WindowsApps\dotPDNLLC.paint.net_4.105.6913.0_x64__h55e3w7q8jbva\PaintDotNet.SystemLayer.Native.x64.dll
    System.Xml, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089 @ C:\WINDOWS\Microsoft.Net\assembly\GAC_MSIL\System.Xml\v4.0_4.0.0.0__b77a5c561934e089\System.Xml.dll
    PaintDotNet.Effects, Version=4.105.6913.325, Culture=neutral, PublicKeyToken=null @ C:\Program Files\WindowsApps\dotPDNLLC.paint.net_4.105.6913.0_x64__h55e3w7q8jbva\PaintDotNet.Effects.dll
    System.Runtime.CompilerServices.Unsafe, Version=4.0.4.0, Culture=neutral, PublicKeyToken=b03f5f7f11d50a3a @ C:\Program Files\WindowsApps\dotPDNLLC.paint.net_4.105.6913.0_x64__h55e3w7q8jbva\System.Runtime.CompilerServices.Unsafe.dll
    System.Runtime, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b03f5f7f11d50a3a @ C:\WINDOWS\Microsoft.Net\assembly\GAC_MSIL\System.Runtime\v4.0_4.0.0.0__b03f5f7f11d50a3a\System.Runtime.dll

Native modules:
    C:\Program Files\WindowsApps\dotPDNLLC.paint.net_4.105.6913.0_x64__h55e3w7q8jbva\PaintDotNet.exe, version=4.105.6913.325
    C:\WINDOWS\SYSTEM32\ntdll.dll, version=10.0.17763.1 (WinBuild.160101.0800)
    C:\WINDOWS\SYSTEM32\MSCOREE.DLL, version=10.0.17763.1 (WinBuild.160101.0800)
    C:\WINDOWS\System32\KERNEL32.dll, version=10.0.17763.1 (WinBuild.160101.0800)
    C:\WINDOWS\System32\KERNELBASE.dll, version=10.0.17763.1 (WinBuild.160101.0800)
    C:\WINDOWS\System32\ADVAPI32.dll, version=10.0.17763.1 (WinBuild.160101.0800)
    C:\WINDOWS\System32\msvcrt.dll, version=7.0.17763.1 (WinBuild.160101.0800)
    C:\WINDOWS\System32\sechost.dll, version=10.0.17763.1 (WinBuild.160101.0800)
    C:\WINDOWS\System32\RPCRT4.dll, version=10.0.17763.1 (WinBuild.160101.0800)
    C:\Windows\Microsoft.NET\Framework64\v4.0.30319\mscoreei.dll, version=4.7.3190.0 built by: NET472REL1LAST_C
    C:\WINDOWS\System32\SHLWAPI.dll, version=10.0.17763.1 (WinBuild.160101.0800)
    C:\WINDOWS\System32\combase.dll, version=10.0.17763.1 (WinBuild.160101.0800)
    C:\WINDOWS\System32\ucrtbase.dll, version=10.0.17763.1 (WinBuild.160101.0800)
    C:\WINDOWS\System32\bcryptPrimitives.dll, version=10.0.17763.1 (WinBuild.160101.0800)
    C:\WINDOWS\System32\GDI32.dll, version=10.0.17763.1 (WinBuild.160101.0800)
    C:\WINDOWS\System32\gdi32full.dll, version=10.0.17763.194 (WinBuild.160101.0800)
    C:\WINDOWS\System32\msvcp_win.dll, version=10.0.17763.1 (WinBuild.160101.0800)
    C:\WINDOWS\System32\USER32.dll, version=10.0.17763.1 (WinBuild.160101.0800)
    C:\WINDOWS\System32\win32u.dll, version=10.0.17763.1 (WinBuild.160101.0800)
    C:\WINDOWS\System32\IMM32.DLL, version=10.0.17763.1 (WinBuild.160101.0800)
    C:\WINDOWS\System32\kernel.appcore.dll, version=10.0.17763.1 (WinBuild.160101.0800)
    C:\WINDOWS\SYSTEM32\VERSION.dll, version=10.0.17763.1 (WinBuild.160101.0800)
    C:\Windows\Microsoft.NET\Framework64\v4.0.30319\clr.dll, version=4.7.3324.0 built by: NET472REL1LAST_C
    C:\WINDOWS\SYSTEM32\MSVCR120_CLR0400.dll, version=12.00.52519.0 built by: VSWINSERVICING
    C:\WINDOWS\assembly\NativeImages_v4.0.30319_64\mscorlib\a4c029035a52b21a293c249a889b6925\mscorlib.ni.dll, version=4.7.3324.0 built by: NET472REL1LAST_C
    C:\WINDOWS\System32\ole32.dll, version=10.0.17763.1 (WinBuild.160101.0800)
    C:\WINDOWS\system32\uxtheme.dll, version=10.0.17763.1 (WinBuild.160101.0800)
    C:\Windows\Microsoft.NET\Framework64\v4.0.30319\clrjit.dll, version=4.7.3324.0 built by: NET472REL1LAST_C
    C:\WINDOWS\assembly\NativeImages_v4.0.30319_64\System\e65b7fc2cdb258e12f5157d45e98ae31\System.ni.dll, version=4.7.3353.0 built by: NET472REL1LAST_B
    C:\WINDOWS\assembly\NativeImages_v4.0.30319_64\System.Drawing\cf57e007dbdfaacf2d77d89618661a02\System.Drawing.ni.dll, version=4.7.3190.0 built by: NET472REL1LAST_C
    C:\WINDOWS\assembly\NativeImages_v4.0.30319_64\System.Windows.Forms\6ba4fb641ef0e48e731192c27cf61703\System.Windows.Forms.ni.dll, version=4.7.3324.0 built by: NET472REL1LAST_C
    C:\WINDOWS\assembly\NativeImages_v4.0.30319_64\System.Core\c1385e46d5b4e393009027215a0c9063\System.Core.ni.dll, version=4.7.3324.0 built by: NET472REL1LAST_C
    C:\WINDOWS\System32\shell32.dll, version=10.0.17763.1 (WinBuild.160101.0800)
    C:\WINDOWS\System32\cfgmgr32.dll, version=10.0.17763.1 (WinBuild.160101.0800)
    C:\WINDOWS\System32\shcore.dll, version=10.0.17763.1 (WinBuild.160101.0800)
    C:\WINDOWS\System32\windows.storage.dll, version=10.0.17763.1 (WinBuild.160101.0800)
    C:\WINDOWS\System32\profapi.dll, version=10.0.17763.1 (WinBuild.160101.0800)
    C:\WINDOWS\System32\powrprof.dll, version=10.0.17763.1 (WinBuild.160101.0800)
    C:\WINDOWS\System32\cryptsp.dll, version=10.0.17763.1 (WinBuild.160101.0800)
    C:\Program Files\WindowsApps\dotPDNLLC.paint.net_4.105.6913.0_x64__h55e3w7q8jbva\SxS\X64\vcruntime140.dll, version=14.14.26405.0 built by: VCTOOLSREL
    C:\Program Files\WindowsApps\dotPDNLLC.paint.net_4.105.6913.0_x64__h55e3w7q8jbva\SxS\X64\msvcp140.dll, version=14.14.26405.0 built by: VCTOOLSREL
    C:\Program Files\WindowsApps\dotPDNLLC.paint.net_4.105.6913.0_x64__h55e3w7q8jbva\SxS\X64\msvcp140_1.dll, version=14.14.26405.0 built by: VCTOOLSREL
    C:\Program Files\WindowsApps\dotPDNLLC.paint.net_4.105.6913.0_x64__h55e3w7q8jbva\SxS\X64\msvcp140_2.dll, version=14.14.26405.0 built by: VCTOOLSREL
    C:\Program Files\WindowsApps\dotPDNLLC.paint.net_4.105.6913.0_x64__h55e3w7q8jbva\SxS\X64\vcomp140.dll, version=14.14.26405.0 built by: VCTOOLSREL
    C:\WINDOWS\assembly\NativeImages_v4.0.30319_64\System.Configuration\ddb7bbe8064cd36b6769e89084872a2a\System.Configuration.ni.dll, version=4.7.3324.0 built by: NET472REL1LAST_C
    C:\WINDOWS\System32\MSCTF.dll, version=10.0.17763.1 (WinBuild.160101.0800)
    C:\WINDOWS\System32\OLEAUT32.dll, version=10.0.17763.1 (WinBuild.160101.0800)
    C:\WINDOWS\assembly\NativeImages_v4.0.30319_64\WindowsBase\4e0cf5c025f73c5f2d1a235077889ac9\WindowsBase.ni.dll, version=4.7.3324.0 built by: NET472REL1LAST_C
    C:\WINDOWS\system32\rsaenh.dll, version=10.0.17763.1 (WinBuild.160101.0800)
    C:\WINDOWS\System32\bcrypt.dll, version=10.0.17763.1 (WinBuild.160101.0800)
    C:\WINDOWS\SYSTEM32\CRYPTBASE.dll, version=10.0.17763.1 (WinBuild.160101.0800)
    C:\Program Files\WindowsApps\dotPDNLLC.paint.net_4.105.6913.0_x64__h55e3w7q8jbva\PaintDotNet.SystemLayer.Native.x64.dll, version=4.105.6913.325
    C:\WINDOWS\WinSxS\amd64_microsoft.windows.gdiplus_6595b64144ccf1df_1.1.17763.253_none_369d2b7361b4789c\gdiplus.dll, version=10.0.17763.253 (WinBuild.160101.0800)
    C:\WINDOWS\SYSTEM32\PROPSYS.dll, version=7.0.17763.1 (WinBuild.160101.0800)
    C:\WINDOWS\SYSTEM32\dxgi.dll, version=10.0.17763.1 (WinBuild.160101.0800)
    C:\Windows\Microsoft.NET\Framework64\v4.0.30319\WPF\PresentationNative_v0400.dll, version=4.7.3324.0 built by: NET472REL1LAST_C
    C:\WINDOWS\assembly\NativeImages_v4.0.30319_64\System.Xml\e33fe851cd3e0d8899daf6b1b5bc961a\System.Xml.ni.dll, version=4.7.3190.0 built by: NET472REL1LAST_C
    C:\WINDOWS\SYSTEM32\dwmapi.dll, version=10.0.17763.1 (WinBuild.160101.0800)
    C:\WINDOWS\System32\CRYPT32.dll, version=10.0.17763.1 (WinBuild.160101.0800)
    C:\WINDOWS\System32\MSASN1.dll, version=10.0.17763.1 (WinBuild.160101.0800)
    C:\WINDOWS\System32\clbcatq.dll, version=2001.12.10941.16384 (WinBuild.160101.0800)
    C:\WINDOWS\System32\UIAnimation.dll, version=10.0.17763.1 (WinBuild.160101.0800)
    C:\WINDOWS\SYSTEM32\dwrite.dll, version=10.0.17763.1 (WinBuild.160101.0800)
    C:\WINDOWS\WinSxS\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.17763.253_none_05b2388e0721fece\comctl32.dll, version=6.10 (WinBuild.160101.0800)
    C:\WINDOWS\SYSTEM32\WindowsCodecs.dll, version=10.0.17763.55 (WinBuild.160101.0800)
    C:\WINDOWS\SYSTEM32\d2d1.dll, version=10.0.17763.1 (WinBuild.160101.0800)
    C:\WINDOWS\SYSTEM32\wtsapi32.dll, version=10.0.17763.1 (WinBuild.160101.0800)
    C:\WINDOWS\SYSTEM32\WINSTA.dll, version=10.0.17763.1 (WinBuild.160101.0800)
    C:\WINDOWS\SYSTEM32\d3d11.dll, version=10.0.17763.1 (WinBuild.160101.0800)
    C:\WINDOWS\SYSTEM32\D3D10Warp.dll, version=10.0.17763.1 (WinBuild.160101.0800)
    C:\WINDOWS\assembly\NativeImages_v4.0.30319_64\System.Runtime\8cd980d25bb05254aecfb0681c1d8c0e\System.Runtime.ni.dll, version=4.7.3190.0
    C:\WINDOWS\SYSTEM32\wldp.dll, version=10.0.17763.1 (WinBuild.160101.0800)
    C:\WINDOWS\System32\WINTRUST.dll, version=10.0.17763.1 (WinBuild.160101.0800)
    C:\WINDOWS\System32\SetupApi.dll, version=10.0.17763.1 (WinBuild.160101.0800)
    C:\WINDOWS\SYSTEM32\DEVOBJ.dll, version=10.0.17763.1 (WinBuild.160101.0800)
    C:\WINDOWS\System32\psapi.dll, version=10.0.17763.1 (WinBuild.160101.0800)
------------------------------------------------------------------------------
 

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2 minutes ago, MitchellHarris said:

System.BadImageFormatException: Could not load file or assembly 'PresentationCore, Version=4.0.0.0, Culture=neutral, PublicKeyToken=31bf3856ad364e35' or one of its dependencies. The module was expected to contain an assembly manifest.

 

You'll need to repair the .NET Framework.

Since it's built into Windows 10, you'll need to use the SFC utility to do that.

https://support.microsoft.com/en-us/help/4026529/windows-10-using-system-file-checker

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Regardless of the results, does paint.net run now?

 

 

If not, run this command:

DISM.exe /Online /Cleanup-image /Restorehealth

and then run SFC again:

sfc /scannow

 

 

Let us know how it goes. There's still one more last resort option after that, if needed.

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15 hours ago, MitchellHarris said:

when i do the first command this happens 

is this normal?

 

It uses Windows Update as the source.  So, is your Windows Update not working also?

 

 

 

Ok, for a last resort option, you can install the .NET Framework v4.8 preview. Since it's a pre-release, it's not generally recommended.

 

Edited by toe_head2001
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