MitchellHarris

Thank you, that last resort fix my paint.net, really appreciate it toe_head2001

thanks, my windows update works, but i put in those commands into the command prompt and they don't work, so i'll try the last resort and see what happens

when i do the first command this happens is this normal?

i did those commands since they where in the link you sent, and the message still comes up when i launch paint.net

i followed those steps and this is the result, what should i do from here?

thanks i'll tell you if it works or not

this is the log that shows up when i launch paint.net This text file was created because paint.net crashed. Please e-mail this to crashlog4@getpaint.net so we can diagnose and fix the problem. Application version: paint.net 4.1.5 (Final 4.105.6913.325) Time of crash: 15/02/2019 3:40:55 PM Application uptime: 00:00:01.8198775 Application state: Starting Working set: 74,204 KiB Handles and threads: 599 handles, 28 threads, 19 gdi, 55 user Install type: AppX Application directory: C:\Program Files\WindowsApps\dotPDNLLC.paint.net_4.105.6913.0_x64__h55e3w7q8jbva Current directory: C:\Program Files\WindowsApps\dotPDNLLC.paint.net_4.105.6913.0_x64__h55e3w7q8jbva Install directory: C:\Program Files\WindowsApps\dotPDNLLC.paint.net_4.105.6913.0_x64__h55e3w7q8jbva\ OS Version: Windows 10 Home 10.0.17763.0 x64 (0x65) .NET version: CLR 4.0.30319.42000 x64 Processor: "Intel(R) Core(TM) i7-2600K CPU @ 3.40GHz" @ ~3392MHz (4C/8T, SSE, SSE2, SSE3, SSSE3, SSE4_1, SSE4_2, AVX) Physical memory: 16296 MB Video card: NVIDIA GeForce GTX 760 (v:10DE, d:1187, r:161), Intel(R) HD Graphics 3000 (v:8086, d:122, r:9), Microsoft Basic Render Driver (v:1414, d:8C, r:0) Hardware acceleration: True (default: True) UI animations: True UI DPI: 96.00 dpi (1.00x scale) UI theme: VisualStyleClass=Aero, EffectiveTheme=Aero, DWM=yes, AeroColorScheme=Light, ThemeFileName=Aero.msstyles Updates: False, 1/01/0001 Locale: pdnr.c: en-US, hklm: n/a, hkcu: en-US, cc: en-AU, cuic: en-US Flags: Exception details: System.BadImageFormatException: Could not load file or assembly 'PresentationCore, Version=4.0.0.0, Culture=neutral, PublicKeyToken=31bf3856ad364e35' or one of its dependencies. The module was expected to contain an assembly manifest. File name: 'PresentationCore, Version=4.0.0.0, Culture=neutral, PublicKeyToken=31bf3856ad364e35' at PaintDotNet.UI.Media.Geometry.Parse(String pathMarkup, Boolean frozen) at PaintDotNet.Shapes.Callouts.RoundedRectangularCalloutShape.get_UnitGeometry() in D:\src\pdn\src\PaintDotNet\Shapes\Callouts\RoundedRectangularCalloutShape.cs:line 24 at PaintDotNet.Shapes.PdnGeometryShapeBase.OnCreateImageGeometry(RectDouble bounds, IDictionary`2 settingValues) in D:\src\pdn\src\PaintDotNet\Shapes\PdnGeometryShapeBase.cs:line 95 at PaintDotNet.Shapes.PdnGeometryShapeBase.OnCreateImageRenderData(ShapeRenderParameters renderParams) in D:\src\pdn\src\PaintDotNet\Shapes\PdnGeometryShapeBase.cs:line 87 at PaintDotNet.Shapes.Shape.CreateRenderDataImpl(ShapeRenderParameters renderParams, Func`2 onCreate) in D:\src\pdn\src\PaintDotNet\Shapes\Shape.cs:line 393 at PaintDotNet.Shapes.Shape.DrawImageResource(IDrawingContext dc, Int32 width, Int32 height, Double borderSize, String fontName) in D:\src\pdn\src\PaintDotNet\Shapes\Shape.cs:line 212 at PaintDotNet.Shapes.Shape.RenderImageResource(ISurface`1 surface, Int32 width, Int32 height, Double borderSize, String fontName) in D:\src\pdn\src\PaintDotNet\Shapes\Shape.cs:line 152 at PaintDotNet.Shapes.Shape.CreateImageResource(Int32 width, Int32 height, Double borderSize) in D:\src\pdn\src\PaintDotNet\Shapes\Shape.cs:line 129 at System.Collections.Concurrent.ConcurrentDictionary`2.GetOrAdd(TKey key, Func`2 valueFactory) at PaintDotNet.Controls.ToolConfigUI.ShapeTypeDropDownButton.<>c.<.ctor>b__5_1(ShapeInfo shapeInfo) in D:\src\pdn\src\PaintDotNet\Controls\ToolConfigUI\ShapeTypeDropDownButton.cs:line 65 at PaintDotNet.Threading.WorkItemDispatcher.<>c__DisplayClass17_0`1.<EnqueueStream>b__0() in D:\src\pdn\src\Core\Threading\WorkItemDispatcher.cs:line 186 at PaintDotNet.Threading.ActionWorkItemQueue.OnExecuteNextWorkItem() in D:\src\pdn\src\Core\Threading\ActionWorkItemQueue.cs:line 71 at PaintDotNet.Threading.MultithreadedWorkItemDispatcher.WorkThreadProc(Object context) in D:\src\pdn\src\Core\Threading\MultithreadedWorkItemDispatcher.cs:line 470 at System.Threading.ExecutionContext.RunInternal(ExecutionContext executionContext, ContextCallback callback, Object state, Boolean preserveSyncCtx) at System.Threading.ExecutionContext.Run(ExecutionContext executionContext, ContextCallback callback, Object state, Boolean preserveSyncCtx) at System.Threading.ExecutionContext.Run(ExecutionContext executionContext, ContextCallback callback, Object state) at System.Threading.ThreadHelper.ThreadStart(Object obj) WRN: Assembly binding logging is turned OFF. To enable assembly bind failure logging, set the registry value [HKLM\Software\Microsoft\Fusion!EnableLog] (DWORD) to 1. Note: There is some performance penalty associated with assembly bind failure logging. To turn this feature off, remove the registry value [HKLM\Software\Microsoft\Fusion!EnableLog]. Managed assemblies: mscorlib, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089 @ C:\Windows\Microsoft.NET\Framework64\v4.0.30319\mscorlib.dll PaintDotNet, Version=4.105.6913.325, Culture=neutral, PublicKeyToken=null @ C:\Program Files\WindowsApps\dotPDNLLC.paint.net_4.105.6913.0_x64__h55e3w7q8jbva\PaintDotNet.exe PaintDotNet.SystemLayer, Version=4.105.6913.325, Culture=neutral, PublicKeyToken=null @ C:\Program Files\WindowsApps\dotPDNLLC.paint.net_4.105.6913.0_x64__h55e3w7q8jbva\PaintDotNet.SystemLayer.dll PaintDotNet.Base, Version=4.105.6913.325, Culture=neutral, PublicKeyToken=null @ C:\Program Files\WindowsApps\dotPDNLLC.paint.net_4.105.6913.0_x64__h55e3w7q8jbva\PaintDotNet.Base.dll System.Windows.Forms, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089 @ C:\WINDOWS\Microsoft.Net\assembly\GAC_MSIL\System.Windows.Forms\v4.0_4.0.0.0__b77a5c561934e089\System.Windows.Forms.dll System, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089 @ C:\WINDOWS\Microsoft.Net\assembly\GAC_MSIL\System\v4.0_4.0.0.0__b77a5c561934e089\System.dll System.Drawing, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b03f5f7f11d50a3a @ C:\WINDOWS\Microsoft.Net\assembly\GAC_MSIL\System.Drawing\v4.0_4.0.0.0__b03f5f7f11d50a3a\System.Drawing.dll System.Core, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089 @ C:\WINDOWS\Microsoft.Net\assembly\GAC_MSIL\System.Core\v4.0_4.0.0.0__b77a5c561934e089\System.Core.dll PaintDotNet.Core, Version=4.105.6913.325, Culture=neutral, PublicKeyToken=null @ C:\Program Files\WindowsApps\dotPDNLLC.paint.net_4.105.6913.0_x64__h55e3w7q8jbva\PaintDotNet.Core.dll PaintDotNet.Resources, Version=4.105.6913.325, Culture=neutral, PublicKeyToken=null @ C:\Program Files\WindowsApps\dotPDNLLC.paint.net_4.105.6913.0_x64__h55e3w7q8jbva\PaintDotNet.Resources.dll System.Configuration, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b03f5f7f11d50a3a @ C:\WINDOWS\Microsoft.Net\assembly\GAC_MSIL\System.Configuration\v4.0_4.0.0.0__b03f5f7f11d50a3a\System.Configuration.dll PaintDotNet.Data, Version=4.105.6913.325, Culture=neutral, PublicKeyToken=null @ C:\Program Files\WindowsApps\dotPDNLLC.paint.net_4.105.6913.0_x64__h55e3w7q8jbva\PaintDotNet.Data.dll PaintDotNet.Framework, Version=4.105.6913.325, Culture=neutral, PublicKeyToken=null @ C:\Program Files\WindowsApps\dotPDNLLC.paint.net_4.105.6913.0_x64__h55e3w7q8jbva\PaintDotNet.Framework.dll WindowsBase, Version=4.0.0.0, Culture=neutral, PublicKeyToken=31bf3856ad364e35 @ C:\WINDOWS\Microsoft.Net\assembly\GAC_MSIL\WindowsBase\v4.0_4.0.0.0__31bf3856ad364e35\WindowsBase.dll PaintDotNet.SystemLayer.Native.x64, Version=4.105.6913.325, Culture=neutral, PublicKeyToken=null @ C:\Program Files\WindowsApps\dotPDNLLC.paint.net_4.105.6913.0_x64__h55e3w7q8jbva\PaintDotNet.SystemLayer.Native.x64.dll System.Xml, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089 @ C:\WINDOWS\Microsoft.Net\assembly\GAC_MSIL\System.Xml\v4.0_4.0.0.0__b77a5c561934e089\System.Xml.dll PaintDotNet.Effects, Version=4.105.6913.325, Culture=neutral, PublicKeyToken=null @ C:\Program Files\WindowsApps\dotPDNLLC.paint.net_4.105.6913.0_x64__h55e3w7q8jbva\PaintDotNet.Effects.dll System.Runtime.CompilerServices.Unsafe, Version=4.0.4.0, Culture=neutral, PublicKeyToken=b03f5f7f11d50a3a @ C:\Program Files\WindowsApps\dotPDNLLC.paint.net_4.105.6913.0_x64__h55e3w7q8jbva\System.Runtime.CompilerServices.Unsafe.dll System.Runtime, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b03f5f7f11d50a3a @ C:\WINDOWS\Microsoft.Net\assembly\GAC_MSIL\System.Runtime\v4.0_4.0.0.0__b03f5f7f11d50a3a\System.Runtime.dll Native modules: C:\Program Files\WindowsApps\dotPDNLLC.paint.net_4.105.6913.0_x64__h55e3w7q8jbva\PaintDotNet.exe, version=4.105.6913.325 C:\WINDOWS\SYSTEM32\ntdll.dll, version=10.0.17763.1 (WinBuild.160101.0800) C:\WINDOWS\SYSTEM32\MSCOREE.DLL, version=10.0.17763.1 (WinBuild.160101.0800) C:\WINDOWS\System32\KERNEL32.dll, version=10.0.17763.1 (WinBuild.160101.0800) C:\WINDOWS\System32\KERNELBASE.dll, version=10.0.17763.1 (WinBuild.160101.0800) C:\WINDOWS\System32\ADVAPI32.dll, version=10.0.17763.1 (WinBuild.160101.0800) C:\WINDOWS\System32\msvcrt.dll, version=7.0.17763.1 (WinBuild.160101.0800) C:\WINDOWS\System32\sechost.dll, version=10.0.17763.1 (WinBuild.160101.0800) C:\WINDOWS\System32\RPCRT4.dll, version=10.0.17763.1 (WinBuild.160101.0800) C:\Windows\Microsoft.NET\Framework64\v4.0.30319\mscoreei.dll, version=4.7.3190.0 built by: NET472REL1LAST_C C:\WINDOWS\System32\SHLWAPI.dll, version=10.0.17763.1 (WinBuild.160101.0800) C:\WINDOWS\System32\combase.dll, version=10.0.17763.1 (WinBuild.160101.0800) C:\WINDOWS\System32\ucrtbase.dll, version=10.0.17763.1 (WinBuild.160101.0800) C:\WINDOWS\System32\bcryptPrimitives.dll, version=10.0.17763.1 (WinBuild.160101.0800) C:\WINDOWS\System32\GDI32.dll, version=10.0.17763.1 (WinBuild.160101.0800) C:\WINDOWS\System32\gdi32full.dll, version=10.0.17763.194 (WinBuild.160101.0800) C:\WINDOWS\System32\msvcp_win.dll, version=10.0.17763.1 (WinBuild.160101.0800) C:\WINDOWS\System32\USER32.dll, version=10.0.17763.1 (WinBuild.160101.0800) C:\WINDOWS\System32\win32u.dll, version=10.0.17763.1 (WinBuild.160101.0800) C:\WINDOWS\System32\IMM32.DLL, version=10.0.17763.1 (WinBuild.160101.0800) C:\WINDOWS\System32\kernel.appcore.dll, version=10.0.17763.1 (WinBuild.160101.0800) C:\WINDOWS\SYSTEM32\VERSION.dll, version=10.0.17763.1 (WinBuild.160101.0800) C:\Windows\Microsoft.NET\Framework64\v4.0.30319\clr.dll, version=4.7.3324.0 built by: NET472REL1LAST_C C:\WINDOWS\SYSTEM32\MSVCR120_CLR0400.dll, version=12.00.52519.0 built by: VSWINSERVICING C:\WINDOWS\assembly\NativeImages_v4.0.30319_64\mscorlib\a4c029035a52b21a293c249a889b6925\mscorlib.ni.dll, version=4.7.3324.0 built by: NET472REL1LAST_C C:\WINDOWS\System32\ole32.dll, version=10.0.17763.1 (WinBuild.160101.0800) C:\WINDOWS\system32\uxtheme.dll, version=10.0.17763.1 (WinBuild.160101.0800) C:\Windows\Microsoft.NET\Framework64\v4.0.30319\clrjit.dll, version=4.7.3324.0 built by: NET472REL1LAST_C C:\WINDOWS\assembly\NativeImages_v4.0.30319_64\System\e65b7fc2cdb258e12f5157d45e98ae31\System.ni.dll, version=4.7.3353.0 built by: NET472REL1LAST_B C:\WINDOWS\assembly\NativeImages_v4.0.30319_64\System.Drawing\cf57e007dbdfaacf2d77d89618661a02\System.Drawing.ni.dll, version=4.7.3190.0 built by: NET472REL1LAST_C C:\WINDOWS\assembly\NativeImages_v4.0.30319_64\System.Windows.Forms\6ba4fb641ef0e48e731192c27cf61703\System.Windows.Forms.ni.dll, version=4.7.3324.0 built by: NET472REL1LAST_C C:\WINDOWS\assembly\NativeImages_v4.0.30319_64\System.Core\c1385e46d5b4e393009027215a0c9063\System.Core.ni.dll, version=4.7.3324.0 built by: NET472REL1LAST_C C:\WINDOWS\System32\shell32.dll, version=10.0.17763.1 (WinBuild.160101.0800) C:\WINDOWS\System32\cfgmgr32.dll, version=10.0.17763.1 (WinBuild.160101.0800) C:\WINDOWS\System32\shcore.dll, version=10.0.17763.1 (WinBuild.160101.0800) C:\WINDOWS\System32\windows.storage.dll, version=10.0.17763.1 (WinBuild.160101.0800) C:\WINDOWS\System32\profapi.dll, version=10.0.17763.1 (WinBuild.160101.0800) C:\WINDOWS\System32\powrprof.dll, version=10.0.17763.1 (WinBuild.160101.0800) C:\WINDOWS\System32\cryptsp.dll, version=10.0.17763.1 (WinBuild.160101.0800) C:\Program Files\WindowsApps\dotPDNLLC.paint.net_4.105.6913.0_x64__h55e3w7q8jbva\SxS\X64\vcruntime140.dll, version=14.14.26405.0 built by: VCTOOLSREL C:\Program Files\WindowsApps\dotPDNLLC.paint.net_4.105.6913.0_x64__h55e3w7q8jbva\SxS\X64\msvcp140.dll, version=14.14.26405.0 built by: VCTOOLSREL C:\Program Files\WindowsApps\dotPDNLLC.paint.net_4.105.6913.0_x64__h55e3w7q8jbva\SxS\X64\msvcp140_1.dll, version=14.14.26405.0 built by: VCTOOLSREL C:\Program Files\WindowsApps\dotPDNLLC.paint.net_4.105.6913.0_x64__h55e3w7q8jbva\SxS\X64\msvcp140_2.dll, version=14.14.26405.0 built by: VCTOOLSREL C:\Program Files\WindowsApps\dotPDNLLC.paint.net_4.105.6913.0_x64__h55e3w7q8jbva\SxS\X64\vcomp140.dll, version=14.14.26405.0 built by: VCTOOLSREL C:\WINDOWS\assembly\NativeImages_v4.0.30319_64\System.Configuration\ddb7bbe8064cd36b6769e89084872a2a\System.Configuration.ni.dll, version=4.7.3324.0 built by: NET472REL1LAST_C C:\WINDOWS\System32\MSCTF.dll, version=10.0.17763.1 (WinBuild.160101.0800) C:\WINDOWS\System32\OLEAUT32.dll, version=10.0.17763.1 (WinBuild.160101.0800) C:\WINDOWS\assembly\NativeImages_v4.0.30319_64\WindowsBase\4e0cf5c025f73c5f2d1a235077889ac9\WindowsBase.ni.dll, version=4.7.3324.0 built by: NET472REL1LAST_C C:\WINDOWS\system32\rsaenh.dll, version=10.0.17763.1 (WinBuild.160101.0800) C:\WINDOWS\System32\bcrypt.dll, version=10.0.17763.1 (WinBuild.160101.0800) C:\WINDOWS\SYSTEM32\CRYPTBASE.dll, version=10.0.17763.1 (WinBuild.160101.0800) C:\Program Files\WindowsApps\dotPDNLLC.paint.net_4.105.6913.0_x64__h55e3w7q8jbva\PaintDotNet.SystemLayer.Native.x64.dll, version=4.105.6913.325 C:\WINDOWS\WinSxS\amd64_microsoft.windows.gdiplus_6595b64144ccf1df_1.1.17763.253_none_369d2b7361b4789c\gdiplus.dll, version=10.0.17763.253 (WinBuild.160101.0800) C:\WINDOWS\SYSTEM32\PROPSYS.dll, version=7.0.17763.1 (WinBuild.160101.0800) C:\WINDOWS\SYSTEM32\dxgi.dll, version=10.0.17763.1 (WinBuild.160101.0800) C:\Windows\Microsoft.NET\Framework64\v4.0.30319\WPF\PresentationNative_v0400.dll, version=4.7.3324.0 built by: NET472REL1LAST_C C:\WINDOWS\assembly\NativeImages_v4.0.30319_64\System.Xml\e33fe851cd3e0d8899daf6b1b5bc961a\System.Xml.ni.dll, version=4.7.3190.0 built by: NET472REL1LAST_C C:\WINDOWS\SYSTEM32\dwmapi.dll, version=10.0.17763.1 (WinBuild.160101.0800) C:\WINDOWS\System32\CRYPT32.dll, version=10.0.17763.1 (WinBuild.160101.0800) C:\WINDOWS\System32\MSASN1.dll, version=10.0.17763.1 (WinBuild.160101.0800) C:\WINDOWS\System32\clbcatq.dll, version=2001.12.10941.16384 (WinBuild.160101.0800) C:\WINDOWS\System32\UIAnimation.dll, version=10.0.17763.1 (WinBuild.160101.0800) C:\WINDOWS\SYSTEM32\dwrite.dll, version=10.0.17763.1 (WinBuild.160101.0800) C:\WINDOWS\WinSxS\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.17763.253_none_05b2388e0721fece\comctl32.dll, version=6.10 (WinBuild.160101.0800) C:\WINDOWS\SYSTEM32\WindowsCodecs.dll, version=10.0.17763.55 (WinBuild.160101.0800) C:\WINDOWS\SYSTEM32\d2d1.dll, version=10.0.17763.1 (WinBuild.160101.0800) C:\WINDOWS\SYSTEM32\wtsapi32.dll, version=10.0.17763.1 (WinBuild.160101.0800) C:\WINDOWS\SYSTEM32\WINSTA.dll, version=10.0.17763.1 (WinBuild.160101.0800) C:\WINDOWS\SYSTEM32\d3d11.dll, version=10.0.17763.1 (WinBuild.160101.0800) C:\WINDOWS\SYSTEM32\D3D10Warp.dll, version=10.0.17763.1 (WinBuild.160101.0800) C:\WINDOWS\assembly\NativeImages_v4.0.30319_64\System.Runtime\8cd980d25bb05254aecfb0681c1d8c0e\System.Runtime.ni.dll, version=4.7.3190.0 C:\WINDOWS\SYSTEM32\wldp.dll, version=10.0.17763.1 (WinBuild.160101.0800) C:\WINDOWS\System32\WINTRUST.dll, version=10.0.17763.1 (WinBuild.160101.0800) C:\WINDOWS\System32\SetupApi.dll, version=10.0.17763.1 (WinBuild.160101.0800) C:\WINDOWS\SYSTEM32\DEVOBJ.dll, version=10.0.17763.1 (WinBuild.160101.0800) C:\WINDOWS\System32\psapi.dll, version=10.0.17763.1 (WinBuild.160101.0800) ------------------------------------------------------------------------------

hi all thanks for replying, i'll have to send the the crash log when i get home for work today

hi my paint.net was working last night and now when i go to launch it this shows up If anyone could help me that would be great