Sylvermyst 0 Report post Posted December 14, 2018 (edited) It seems in the latest update, trying to paste a larger image onto a smaller image (which brings up the "would you like to expand the canvas?" popup) causes a crash 100% of the time. The crash is a soft-lock/hang and occurs as soon as the popup comes up after the popup populates with the image, but before the popup populates any text or buttons. Here's a screenshot. I can reproduce this 100% of the time. Steps: 1. Start a picture - any size. 2. Copy a picture with larger dimensions into the Windows buffer. 3. Press CTRL-V to paste. That's all it takes to cause the crash. Let me know if you need any other info. Edited December 14, 2018 by Sylvermyst Quote Share this post Link to post Share on other sites
toe_head2001 1,362 Report post Posted December 15, 2018 I was not able to reproduce with the given steps. You said 100% of the time, but does that include copying from multiple sources/programs? I ask because there are a few ways to place an image on the Windows Clipboard, and some programs do it differently. Also can you post your system information from the paint.net settings? Settings -> Diagnostics -> Copy to clipboard 1 Quote Share this post Link to post Share on other sites
Rick Brewster 1,280 Report post Posted December 15, 2018 Please define what you mean by "larger image" and "smaller image" ... what is the actual size that you're talking about? In pixels, please. Otherwise this is just a wild goose chase. Also, a hang is absolutely not a crash. They are completely different things. This isn't a crash, as you say. It's a hang. Please don't conflate the two, it sends troubleshooting attempts down a blind alley. My guess is you're trying to work with enormous images but you don't have much RAM, therefore things spill out to the pagefile which is obviously going to be about 10,000 times slower than usual. So we also need the system info that @toe_head2001 pointed out. Quote Share this post Link to post Share on other sites
JDevJoker 0 Report post Posted December 17, 2018 (edited) Hey all, I did not know about this forum, good to know. I can also say 100% I can reproduce the bug (at least for now). And I can't open any other image right now anymore (installed again, nothing). For now, it is the same as the OP reported. And I can try to copy and paste from google, another picture, screenshot from Windows, anything, it happens the same. I can't use Paint.net anymore. Even if I open Paint.net alone now it crashes. EDIT: Oh, also, I believe (not 100% sure) this started after I tried to open a very big image file. But even if I try again with any size, it crashes. Maybe there is a cache somewhere broken? Also, my Laptop is a monster, it should handle any size anyway. More info: the app (using on Windows 10 here) keeps hanging, but just the image window. I can click in all buttons from the top menu, but if I try to do something, nothing happens (even if I try to create a new image, any size). When I said crash above (and the message below), it happens when I try to close it, otherwise, the app keeps in there hanging, "trying" to open the image. Here is the error report I receive after: This text file was created because paint.net crashed. Please e-mail this to crashlog4@getpaint.net so we can diagnose and fix the problem. Application version: paint.net 4.1.5 (Final 4.105.6913.325) Time of crash: 17-Dec-18 11:38:25 Application uptime: 00:04:28.2315445 Application state: Running Working set: 109,684 KiB Handles and threads: 761 handles, 38 threads, 64 gdi, 52 user Install type: Classic Application directory: C:\Program Files\paint.net Current directory: C:\Program Files\paint.net Install directory: C:\Program Files\paint.net OS Version: Windows 10 Home 10.0.17134.0 x64 (0x65) .NET version: CLR 4.0.30319.42000 x64 Processor: "Intel(R) Core(TM) i7-8750H CPU @ 2.20GHz" @ ~2208MHz (6C/12T, SSE, SSE2, SSE3, SSSE3, SSE4_1, SSE4_2, AVX, AVX2) Physical memory: 16283 MB Video card: Intel(R) UHD Graphics 630 (v:8086, d:3E9B, r:0), NVIDIA GeForce GTX 1070 with Max-Q Design (v:10DE, d:1BA1, r:161), Microsoft Basic Render Driver (v:1414, d:8C, r:0) Hardware acceleration: True (default: True) UI animations: True UI DPI: 96.00 dpi (1.00x scale) UI theme: VisualStyleClass=Aero, EffectiveTheme=Aero, DWM=yes, AeroColorScheme=Light, ThemeFileName=Aero.msstyles Updates: True, 01-Jan-01 Locale: pdnr.c: en-US, hklm: en-US, hkcu: en-US, cc: en-US, cuic: en-US Flags: Exception details: System.NullReferenceException: Object reference not set to an instance of an object. (PaintDotNet.Canvas.CanvasControl) at PaintDotNet.Canvas.CanvasControl.UpdateRenderingPriority() in D:\src\pdn\src\PaintDotNet\Canvas\CanvasControl.cs:line 125 at PaintDotNet.Canvas.CanvasControl.OnRenderTargetCreated() in D:\src\pdn\src\PaintDotNet\Canvas\CanvasControl.cs:line 118 at PaintDotNet.Controls.Direct2DControlHandler.RecreateRenderTarget(Boolean invalidateControl) in D:\src\pdn\src\Framework\Controls\Direct2DControlHandler.cs:line 438 at PaintDotNet.Controls.Direct2DControlHandler.RelayGdiPaintImpl(GdiPaintContext ctx) in D:\src\pdn\src\Framework\Controls\Direct2DControlHandler.cs:line 502 at PaintDotNet.Controls.Direct2DControlHandler.RelayGdiPaint(GdiPaintContext ctx) in D:\src\pdn\src\Framework\Controls\Direct2DControlHandler.cs:line 485 at PaintDotNet.Controls.Direct2DControl.OnGdiPaint(GdiPaintContext ctx) in D:\src\pdn\src\Framework\Controls\Direct2DControl.cs:line 350 at PaintDotNet.SystemLayer.GdiPaintHandler.OnWmPaint(Message& m) in D:\src\pdn\src\SystemLayer\GdiPaintHandler.cs:line 184 at PaintDotNet.SystemLayer.GdiPaintHandler.RelayWndProc(Message& m) in D:\src\pdn\src\SystemLayer\GdiPaintHandler.cs:line 233 at PaintDotNet.SystemLayer.GdiPaintControl.WndProc(Message& m) in D:\src\pdn\src\SystemLayer\GdiPaintControl.cs:line 130 at System.Windows.Forms.NativeWindow.Callback(IntPtr hWnd, Int32 msg, IntPtr wparam, IntPtr lparam) Managed assemblies: mscorlib, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089 @ C:\Windows\Microsoft.NET\Framework64\v4.0.30319\mscorlib.dll PaintDotNet, Version=4.105.6913.325, Culture=neutral, PublicKeyToken=null @ C:\Program Files\paint.net\PaintDotNet.exe PaintDotNet.Base, Version=4.105.6913.325, Culture=neutral, PublicKeyToken=null @ C:\Program Files\paint.net\PaintDotNet.Base.dll WindowsBase, Version=4.0.0.0, Culture=neutral, PublicKeyToken=31bf3856ad364e35 @ C:\WINDOWS\Microsoft.Net\assembly\GAC_MSIL\WindowsBase\v4.0_4.0.0.0__31bf3856ad364e35\WindowsBase.dll System.Core, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089 @ C:\WINDOWS\Microsoft.Net\assembly\GAC_MSIL\System.Core\v4.0_4.0.0.0__b77a5c561934e089\System.Core.dll System, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089 @ C:\WINDOWS\Microsoft.Net\assembly\GAC_MSIL\System\v4.0_4.0.0.0__b77a5c561934e089\System.dll System.Drawing, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b03f5f7f11d50a3a @ C:\WINDOWS\Microsoft.Net\assembly\GAC_MSIL\System.Drawing\v4.0_4.0.0.0__b03f5f7f11d50a3a\System.Drawing.dll PresentationFramework, Version=4.0.0.0, Culture=neutral, PublicKeyToken=31bf3856ad364e35 @ C:\WINDOWS\Microsoft.Net\assembly\GAC_MSIL\PresentationFramework\v4.0_4.0.0.0__31bf3856ad364e35\PresentationFramework.dll PresentationCore, Version=4.0.0.0, Culture=neutral, PublicKeyToken=31bf3856ad364e35 @ C:\WINDOWS\Microsoft.Net\assembly\GAC_64\PresentationCore\v4.0_4.0.0.0__31bf3856ad364e35\PresentationCore.dll System.Windows.Forms, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089 @ C:\WINDOWS\Microsoft.Net\assembly\GAC_MSIL\System.Windows.Forms\v4.0_4.0.0.0__b77a5c561934e089\System.Windows.Forms.dll PaintDotNet.Core, Version=4.105.6913.325, Culture=neutral, PublicKeyToken=null @ C:\Program Files\paint.net\PaintDotNet.Core.dll PaintDotNet.SystemLayer, Version=4.105.6913.325, Culture=neutral, PublicKeyToken=null @ C:\Program Files\paint.net\PaintDotNet.SystemLayer.dll PaintDotNet.Framework, Version=4.105.6913.325, Culture=neutral, PublicKeyToken=null @ C:\Program Files\paint.net\PaintDotNet.Framework.dll PaintDotNet.Resources, Version=4.105.6913.325, Culture=neutral, PublicKeyToken=null @ C:\Program Files\paint.net\PaintDotNet.Resources.dll PaintDotNet.Data, Version=4.105.6913.325, Culture=neutral, PublicKeyToken=null @ C:\Program Files\paint.net\PaintDotNet.Data.dll PaintDotNet.Effects, Version=4.105.6913.325, Culture=neutral, PublicKeyToken=null @ C:\Program Files\paint.net\PaintDotNet.Effects.dll System.Configuration, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b03f5f7f11d50a3a @ C:\WINDOWS\Microsoft.Net\assembly\GAC_MSIL\System.Configuration\v4.0_4.0.0.0__b03f5f7f11d50a3a\System.Configuration.dll System.Xml, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089 @ C:\WINDOWS\Microsoft.Net\assembly\GAC_MSIL\System.Xml\v4.0_4.0.0.0__b77a5c561934e089\System.Xml.dll PaintDotNet.SystemLayer.Native.x64, Version=4.105.6913.325, Culture=neutral, PublicKeyToken=null @ C:\Program Files\paint.net\PaintDotNet.SystemLayer.Native.x64.dll System.Runtime.CompilerServices.Unsafe, Version=4.0.4.0, Culture=neutral, PublicKeyToken=b03f5f7f11d50a3a @ C:\Program Files\paint.net\System.Runtime.CompilerServices.Unsafe.dll System.Xaml, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089 @ C:\WINDOWS\Microsoft.Net\assembly\GAC_MSIL\System.Xaml\v4.0_4.0.0.0__b77a5c561934e089\System.Xaml.dll Accessibility, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b03f5f7f11d50a3a @ C:\WINDOWS\Microsoft.Net\assembly\GAC_MSIL\Accessibility\v4.0_4.0.0.0__b03f5f7f11d50a3a\Accessibility.dll Native modules: C:\Program Files\paint.net\PaintDotNet.exe, version=4.105.6913.325 C:\WINDOWS\SYSTEM32\ntdll.dll, version=10.0.17134.228 (WinBuild.160101.0800) C:\WINDOWS\SYSTEM32\MSCOREE.DLL, version=10.0.17134.1 (WinBuild.160101.0800) C:\Program Files\AVAST Software\Avast\x64\aswhooka.dll, version=18.8.4.1339 C:\WINDOWS\System32\KERNEL32.dll, version=10.0.17134.376 (WinBuild.160101.0800) C:\WINDOWS\System32\KERNELBASE.dll, version=10.0.17134.376 (WinBuild.160101.0800) C:\WINDOWS\System32\ADVAPI32.dll, version=10.0.17134.1 (WinBuild.160101.0800) C:\WINDOWS\System32\msvcrt.dll, version=7.0.17134.1 (WinBuild.160101.0800) C:\WINDOWS\System32\sechost.dll, version=10.0.17134.1 (WinBuild.160101.0800) C:\WINDOWS\System32\RPCRT4.dll, version=10.0.17134.1 (WinBuild.160101.0800) C:\Windows\Microsoft.NET\Framework64\v4.0.30319\mscoreei.dll, version=4.7.3056.0 built by: NET472REL1 C:\WINDOWS\System32\SHLWAPI.dll, version=10.0.17134.1 (WinBuild.160101.0800) C:\WINDOWS\System32\combase.dll, version=10.0.17134.1 (WinBuild.160101.0800) C:\WINDOWS\System32\ucrtbase.dll, version=10.0.17134.319 (WinBuild.160101.0800) C:\WINDOWS\System32\bcryptPrimitives.dll, version=10.0.17134.1 (WinBuild.160101.0800) C:\WINDOWS\System32\GDI32.dll, version=10.0.17134.285 (WinBuild.160101.0800) C:\WINDOWS\System32\gdi32full.dll, version=10.0.17134.471 (WinBuild.160101.0800) C:\WINDOWS\System32\msvcp_win.dll, version=10.0.17134.137 (WinBuild.160101.0800) C:\WINDOWS\System32\USER32.dll, version=10.0.17134.1 (WinBuild.160101.0800) C:\WINDOWS\System32\win32u.dll, version=10.0.17134.1 (WinBuild.160101.0800) C:\WINDOWS\System32\IMM32.DLL, version=10.0.17134.1 (WinBuild.160101.0800) C:\WINDOWS\System32\kernel.appcore.dll, version=10.0.17134.112 (WinBuild.160101.0800) C:\WINDOWS\SYSTEM32\VERSION.dll, version=10.0.17134.1 (WinBuild.160101.0800) C:\Windows\Microsoft.NET\Framework64\v4.0.30319\clr.dll, version=4.7.3260.0 built by: NET472REL1LAST_C C:\WINDOWS\SYSTEM32\MSVCR120_CLR0400.dll, version=12.00.52519.0 built by: VSWINSERVICING C:\WINDOWS\assembly\NativeImages_v4.0.30319_64\mscorlib\d6009efb32eeecfdd2f5855cd2d60c54\mscorlib.ni.dll, version=4.7.3260.0 built by: NET472REL1LAST_C C:\WINDOWS\System32\ole32.dll, version=10.0.17134.1 (WinBuild.160101.0800) C:\WINDOWS\system32\uxtheme.dll, version=10.0.17134.1 (WinBuild.160101.0800) C:\WINDOWS\assembly\NativeImages_v4.0.30319_64\System\f12f1c3986f2a9a38dfc305c3ed40745\System.ni.dll, version=4.7.3190.0 built by: NET472REL1LAST_C C:\WINDOWS\assembly\NativeImages_v4.0.30319_64\System.Core\97e1b601ad30870ecf84d68ac041fc05\System.Core.ni.dll, version=4.7.3221.0 built by: NET472REL1LAST_C C:\WINDOWS\assembly\NativeImages_v4.0.30319_64\WindowsBase\cfe5279cc7f444dc3d9a439a2f8afbd1\WindowsBase.ni.dll, version=4.7.3221.0 built by: NET472REL1LAST_C C:\WINDOWS\SYSTEM32\CRYPTSP.dll, version=10.0.17134.1 (WinBuild.160101.0800) C:\WINDOWS\system32\rsaenh.dll, version=10.0.17134.1 (WinBuild.160101.0800) C:\WINDOWS\SYSTEM32\bcrypt.dll, version=10.0.17134.1 (WinBuild.160101.0800) C:\WINDOWS\SYSTEM32\CRYPTBASE.dll, version=10.0.17134.1 (WinBuild.160101.0800) C:\WINDOWS\assembly\NativeImages_v4.0.30319_64\System.Drawing\8438734195e161c28ba31bb2f473d1f0\System.Drawing.ni.dll, version=4.7.3056.0 built by: NET472REL1 C:\WINDOWS\assembly\NativeImages_v4.0.30319_64\PresentationCore\33f42fd5601ca3237b82adeadb046b90\PresentationCore.ni.dll, version=4.7.3221.0 built by: NET472REL1LAST_C C:\Program Files\Diebold\Warsaw\wslbscr64.dll, version=1.1.0.368 C:\WINDOWS\SYSTEM32\ntmarta.dll, version=10.0.17134.1 (WinBuild.160101.0800) C:\WINDOWS\assembly\NativeImages_v4.0.30319_64\Presentatio5ae0f00f#\426da803b8f4b09855513d2cc1459e9d\PresentationFramework.ni.dll, version=4.7.3221.0 C:\WINDOWS\assembly\NativeImages_v4.0.30319_64\PaintDotNet.Base\cc6dac1922e9c95643a9224274c9f21e\PaintDotNet.Base.ni.dll, version=4.105.6913.325 C:\WINDOWS\assembly\NativeImages_v4.0.30319_64\System.Windows.Forms\025ab9b381b4b4f597a3d5a383a0ba6e\System.Windows.Forms.ni.dll, version=4.7.3221.0 built by: NET472REL1LAST_C C:\WINDOWS\assembly\NativeImages_v4.0.30319_64\PaintDotNet500b2e4f#\d85097ecbf2fc1fec328e24fc5775c23\PaintDotNet.SystemLayer.ni.dll, version=4.105.6913.325 C:\Program Files\Diebold\Warsaw\wslbscrwh64.dll, version=1.1.0.368 C:\WINDOWS\assembly\NativeImages_v4.0.30319_64\PaintDotNet.Core\ce953693532aa165b7a98759db2269d9\PaintDotNet.Core.ni.dll, version=4.105.6913.325 C:\WINDOWS\assembly\NativeImages_v4.0.30319_64\PaintDotNet26779e70#\3d7cc5ded9a27f1e8a2cfa58af4c63a9\PaintDotNet.Resources.ni.dll, version=4.105.6913.325 C:\WINDOWS\assembly\NativeImages_v4.0.30319_64\PaintDotNet7afaaa15#\e934b434c287ffe6788667a375b2bc73\PaintDotNet.Framework.ni.dll, version=4.105.6913.325 C:\WINDOWS\assembly\NativeImages_v4.0.30319_64\PaintDotNet.Data\b74b2d5bd3ebd13facfe58eaf356a803\PaintDotNet.Data.ni.dll, version=4.105.6913.325 C:\WINDOWS\assembly\NativeImages_v4.0.30319_64\PaintDotNet.Effects\5c12cf18fa1a4af577396075f1de62f3\PaintDotNet.Effects.ni.dll, version=4.105.6913.325 C:\WINDOWS\assembly\NativeImages_v4.0.30319_64\PaintDotNet\fefeb453564220b2cc1cab0d7e17281d\PaintDotNet.ni.exe, version=4.105.6913.325 C:\WINDOWS\SYSTEM32\dwrite.dll, version=10.0.17134.1 (WinBuild.160101.0800) C:\Windows\Microsoft.NET\Framework64\v4.0.30319\WPF\wpfgfx_v0400.dll, version=4.7.3221.0 built by: NET472REL1LAST_C C:\WINDOWS\System32\OLEAUT32.dll, version=10.0.17134.48 (WinBuild.160101.0800) C:\WINDOWS\SYSTEM32\MSVCP120_CLR0400.dll, version=12.00.52519.0 built by: VSWINSERVICING C:\Windows\Microsoft.NET\Framework64\v4.0.30319\WPF\PresentationNative_v0400.dll, version=4.7.3221.0 built by: NET472REL1LAST_C C:\WINDOWS\System32\shell32.dll, version=10.0.17134.1 (WinBuild.160101.0800) C:\WINDOWS\System32\cfgmgr32.dll, version=10.0.17134.1 (WinBuild.160101.0800) C:\WINDOWS\System32\shcore.dll, version=10.0.17134.1 (WinBuild.160101.0800) C:\WINDOWS\System32\windows.storage.dll, version=10.0.17134.1 (WinBuild.160101.0800) C:\WINDOWS\System32\profapi.dll, version=10.0.17134.1 (WinBuild.160101.0800) C:\WINDOWS\System32\powrprof.dll, version=10.0.17134.1 (WinBuild.160101.0800) C:\WINDOWS\System32\FLTLIB.DLL, version=10.0.17134.1 (WinBuild.160101.0800) C:\Program Files\paint.net\SxS\X64\vcruntime140.dll, version=14.14.26405.0 built by: VCTOOLSREL C:\Program Files\paint.net\SxS\X64\msvcp140.dll, version=14.14.26405.0 built by: VCTOOLSREL C:\Program Files\paint.net\SxS\X64\msvcp140_1.dll, version=14.14.26405.0 built by: VCTOOLSREL C:\Program Files\paint.net\SxS\X64\msvcp140_2.dll, version=14.14.26405.0 built by: VCTOOLSREL C:\Program Files\paint.net\SxS\X64\vcomp140.dll, version=14.14.26405.0 built by: VCTOOLSREL C:\WINDOWS\assembly\NativeImages_v4.0.30319_64\System.Configuration\b862122a674f50e89877b5267a8f6069\System.Configuration.ni.dll, version=4.7.3056.0 built by: NET472REL1 C:\WINDOWS\assembly\NativeImages_v4.0.30319_64\System.Xml\865da80321e20447c8c9cd869af4be65\System.Xml.ni.dll, version=4.7.3056.0 built by: NET472REL1 C:\Windows\Microsoft.NET\Framework64\v4.0.30319\clrjit.dll, version=4.7.3260.0 built by: NET472REL1LAST_C C:\WINDOWS\System32\MSCTF.dll, version=10.0.17134.1 (WinBuild.160101.0800) C:\WINDOWS\assembly\NativeImages_v4.0.30319_64\PaintDotNetc8826574#\7726124073ea0d50d8e0776a8f6bbaa6\PaintDotNet.SystemLayer.Native.x64.ni.dll, version=4.105.6913.325 C:\Program Files\paint.net\PaintDotNet.SystemLayer.Native.x64.dll, version=4.105.6913.325 C:\WINDOWS\SYSTEM32\PROPSYS.dll, version=7.0.17134.1 (WinBuild.160101.0800) C:\WINDOWS\WinSxS\amd64_microsoft.windows.gdiplus_6595b64144ccf1df_1.1.17134.471_none_2c298d908afb75e4\gdiplus.dll, version=10.0.17134.471 (WinBuild.160101.0800) C:\WINDOWS\SYSTEM32\dxgi.dll, version=10.0.17134.112 (WinBuild.160101.0800) C:\WINDOWS\system32\dwmapi.dll, version=10.0.17134.1 (WinBuild.160101.0800) C:\WINDOWS\System32\clbcatq.dll, version=2001.12.10941.16384 (WinBuild.160101.0800) C:\WINDOWS\System32\UIAnimation.dll, version=10.0.17134.1 (WinBuild.160101.0800) C:\WINDOWS\WinSxS\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.17134.471_none_fb3e9aab3068fc16\comctl32.dll, version=6.10 (WinBuild.160101.0800) C:\WINDOWS\SYSTEM32\WindowsCodecs.dll, version=10.0.17134.345 (WinBuild.160101.0800) C:\WINDOWS\SYSTEM32\d2d1.dll, version=10.0.17134.1 (WinBuild.160101.0800) C:\WINDOWS\SYSTEM32\wtsapi32.dll, version=10.0.17134.1 (WinBuild.160101.0800) C:\WINDOWS\SYSTEM32\WINSTA.dll, version=10.0.17134.1 (WinBuild.160101.0800) C:\WINDOWS\system32\dcomp.dll, version=10.0.17134.1 (WinBuild.160101.0800) C:\WINDOWS\SYSTEM32\d3d11.dll, version=10.0.17134.441 (WinBuild.160101.0800) C:\WINDOWS\SYSTEM32\D3D10Warp.dll, version=10.0.17134.112 (WinBuild.160101.0800) C:\WINDOWS\assembly\NativeImages_v4.0.30319_64\System.Runtea61dfd5#\1e337eb2c791896563b49de9215a02f1\System.Runtime.CompilerServices.Unsafe.ni.dll, version= C:\WINDOWS\system32\dataexchange.dll, version=10.0.17134.1 (WinBuild.160101.0800) C:\WINDOWS\system32\twinapi.appcore.dll, version=10.0.17134.1 (WinBuild.160101.0800) C:\WINDOWS\system32\RMCLIENT.dll, version=10.0.17134.471 (WinBuild.160101.0800) C:\WINDOWS\System32\TextInputFramework.dll, version=10.0.17134.376 (WinBuild.160101.0800) C:\WINDOWS\System32\CoreUIComponents.dll, version=10.0.17134.376 C:\WINDOWS\System32\CoreMessaging.dll, version=10.0.17134.1 C:\WINDOWS\SYSTEM32\wintypes.dll, version=10.0.17134.1 (WinBuild.160101.0800) C:\WINDOWS\assembly\NativeImages_v4.0.30319_64\System.Xaml\af2c07c92bdc702bc0e7dcb5932da987\System.Xaml.ni.dll, version=4.7.3221.0 built by: NET472REL1LAST_C C:\Windows\Microsoft.NET\Framework64\v4.0.30319\diasymreader.dll, version=14.7.3056.0 built by: NET472REL1 C:\WINDOWS\SYSTEM32\winmm.dll, version=10.0.17134.1 (WinBuild.160101.0800) C:\WINDOWS\SYSTEM32\WINMMBASE.dll, version=10.0.17134.1 (WinBuild.160101.0800) C:\WINDOWS\System32\DriverStore\FileRepository\iigd_base.inf_amd64_de4e751ab44b3d66\igd10iumd64.dll, version=23.20.16.4974 C:\WINDOWS\SYSTEM32\ncrypt.dll, version=10.0.17134.1 (WinBuild.160101.0800) C:\WINDOWS\SYSTEM32\NTASN1.dll, version=10.0.17134.1 (WinBuild.160101.0800) C:\WINDOWS\System32\DriverStore\FileRepository\iigd_base.inf_amd64_de4e751ab44b3d66\igc64.dll, version=23.20.16.4974 C:\WINDOWS\assembly\NativeImages_v4.0.30319_64\Accessibility\3770d930781ec1d47d76ee56605d0d67\Accessibility.ni.dll, version=4.7.3056.0 built by: NET472REL1 C:\WINDOWS\SYSTEM32\oleacc.dll, version=7.2.17134.1 (WinBuild.160101.0800) C:\Windows\System32\OneCoreCommonProxyStub.dll, version=10.0.17134.191 (WinBuild.160101.0800) C:\WINDOWS\System32\SetupApi.dll, version=10.0.17134.1 (WinBuild.160101.0800) C:\WINDOWS\SYSTEM32\DEVOBJ.dll, version=10.0.17134.1 (WinBuild.160101.0800) C:\WINDOWS\System32\WINTRUST.dll, version=10.0.17134.81 (WinBuild.160101.0800) C:\WINDOWS\System32\MSASN1.dll, version=10.0.17134.1 (WinBuild.160101.0800) C:\WINDOWS\System32\CRYPT32.dll, version=10.0.17134.1 (WinBuild.160101.0800) C:\WINDOWS\System32\psapi.dll, version=10.0.17134.1 (WinBuild.160101.0800) ------------------------------------------------------------------------------ Edited December 17, 2018 by JDevJoker Quote Share this post Link to post Share on other sites
Rick Brewster 1,280 Report post Posted December 17, 2018 @JDevJoker, in your case, the error message in the crash dialog tells you exactly what the problem is. Please read it. (I can say this because I've seen this crash a thousand times already and I put in code to detect this and inform the user about it ...) Quote Share this post Link to post Share on other sites
IHaveNoName 16 Report post Posted December 17, 2018 If the error message is the stuff under Exception Details I'm sure there will be others here, many of whom won't have the guts to admit it, who do not understand exactly what that means. I assume from the response it is some type of user error so it might help explaining the problem which provoked the error message a little more, in layman's terms if possible. A clearer explanation might also help avoiding having to deal with such questions again. Quote Share this post Link to post Share on other sites
Rick Brewster 1,280 Report post Posted December 17, 2018 No, it'll say it in the main part of the error dialog, not in the "details" section. 1 1 Quote Share this post Link to post Share on other sites
JDevJoker 0 Report post Posted December 27, 2018 (edited) Hi Rick, The only thing I found about "Diebold Warsaw" is a security system I use from my bank. It never happened before this version (and I use my bank app for quite some time, together with paint.net installed). So, besides your "answer" (thanks, I know how to read), I tried that and only after restarting PC sometimes it works, it still tells that this version has something wrong happening which is causing the error. Edited December 27, 2018 by JDevJoker Quote Share this post Link to post Share on other sites
BoltBait 2,355 Report post Posted December 27, 2018 2 hours ago, JDevJoker said: I tried that and only after restarting PC sometimes it works, it still tells that this version has something wrong happening which is causing the error. Show us the error you're getting without Diebold Warsaw installed. Thanks! Quote Share this post Link to post Share on other sites
JDevJoker 0 Report post Posted January 4 (edited) Hi Bolt, I can't disable that, I don't know why. After restarting the PC, it just works (especially if I open any picture/image small). I am not having the error now, if it happen again, I will post it here. But as I said, I am using for quite some time together with the same apps. Thank you. By the way, just bought paint.net, I never realized about the purchase option in MS Store. Thanks for this. Edited January 4 by JDevJoker Quote Share this post Link to post Share on other sites
Sylvermyst 0 Report post Posted January 5 This happens from all sources and all sizes of images that are larger than the source but here's a specific example: 1. Start a new blank image that is 500x500 2. Open Google Chrome, find a desktop background (1024x768) 3. In Google Chrome right click the image and select "Copy Image" 4. Go back to PDN and press CTRL-V 5. Notice the app goes unresponsive and cannot recover NOTE: This happens for ALL sizes of images that are larger than the source image, and from ALL sources that I have tried to copy from. Here are the details from the diagnostics. Application paint.net 4.1.5 (Final 4.105.6913.325) Build Date Wednesday, December 5, 2018 Install type Classic Hardware accelerated rendering (GPU) True Animations True DPI 336.00 (3.50x scale) Language en-US OS Windows 10 Enterprise x64 (10.0.17763.0) (0x4) .NET Runtime 4.0.30319.42000 Physical Memory 32,615 MB CPU Intel(R) Core(TM) i7-8750H CPU @ 2.20GHz Speed ~2208 MHz Cores / Threads 6 / 12 Features SSE, SSE2, SSE3, SSSE3, SSE4_1, SSE4_2, AVX, AVX2 Video Card Intel(R) UHD Graphics 630 Dedicated Video RAM 128 MB Dedicated System RAM 0 MB Shared System RAM 16,307 MB Vendor ID 0x8086 Device ID 0x3E9B Subsystem ID 0x95E11558 Revision 0 LUID 0x00013408 Flags AcgCompatible, SupportMonitoredFences, KeyedMutexConformance Graphics Preemption TriangleBoundary Compute Preemption ThreadBoundary Outputs 1 Feature Level Direct3D_12_1 DXGI Formats A8_UNorm, B8G8R8A8_UNorm, R16G16B16A16_UNorm, R16G16B16A16_Float, R32G32B32A32_Float Buffer Precision UNorm8bpc, UNorm8bpcSrgb, UNorm16bpc, Float16bpc, Float32bpc Video Card NVIDIA GeForce GTX 1070 with Max-Q Design Dedicated Video RAM 8,081 MB Dedicated System RAM 0 MB Shared System RAM 16,307 MB Vendor ID 0x10DE Device ID 0x1BA1 Subsystem ID 0x95E11558 Revision 161 LUID 0x13B5E838 Flags AcgCompatible, SupportMonitoredFences, KeyedMutexConformance Graphics Preemption PixelBoundary Compute Preemption DispatchBoundary Outputs 0 Feature Level Direct3D_12_1 DXGI Formats A8_UNorm, B8G8R8A8_UNorm, R16G16B16A16_UNorm, R16G16B16A16_Float, R32G32B32A32_Float Buffer Precision UNorm8bpc, UNorm8bpcSrgb, UNorm16bpc, Float16bpc, Float32bpc Video Card Microsoft Basic Render Driver Dedicated Video RAM 0 MB Dedicated System RAM 0 MB Shared System RAM 16,307 MB Vendor ID 0x1414 Device ID 0x008C Subsystem ID 0x00000000 Revision 0 LUID 0x000136D4 Flags Software, AcgCompatible, SupportMonitoredFences, KeyedMutexConformance Graphics Preemption InstructionBoundary Compute Preemption InstructionBoundary Outputs 0 Feature Level Direct3D_12_1 DXGI Formats A8_UNorm, B8G8R8A8_UNorm, R16G16B16A16_UNorm, R16G16B16A16_Float, R32G32B32A32_Float Buffer Precision UNorm8bpc, UNorm8bpcSrgb, UNorm16bpc, Float16bpc, Float32bpc ================= Any ideas? Thanks in advance. Quote Share this post Link to post Share on other sites
Rick Brewster 1,280 Report post Posted January 5 @Sylvermyst, do you have Diebold Warsaw installed? Also, please be precise in what you mean by "Open Google Chrome, find a desktop background (1024x768)". We don't know what website you're going to or what methods you're employing to do this. Quote Share this post Link to post Share on other sites
Sylvermyst 0 Report post Posted March 9 (edited) On 1/4/2019 at 8:56 PM, Rick Brewster said: @Sylvermyst, do you have Diebold Warsaw installed? Also, please be precise in what you mean by "Open Google Chrome, find a desktop background (1024x768)". We don't know what website you're going to or what methods you're employing to do this. I do not have Diebold Warsaw (or any Diebold products) installed.@Rick BrewsterI found the culprit. I am on a 4K display laptop (3840x2160) running at 350% scale factor. The high scale factor is what causes the soft lock. Here is repro steps that anyone should be able to get. Step 1: Set your display resolution to 3840x2160 Step 2: Set your scale factor to 350% (to make text/etc... readable) - To do this, right click desktop -> Display Settings -> Scale and Layout Step 1: Using PDN, create image that is 1024x768 in dimension (solid white is fine). Step 2: Copy it to the Windows buffer (select-all and CTRL+C if in PDN). Step 3: Create an image that is 800x600 in dimension. Step 4: From the 800x600 image, attempt to paste in the 1024x768 image. The resize/canvas prompt will come up, and the program soft locks 100% of the time. The problem goes away if I set my scale factor to 100% (which is unreadable on a 4K display) but at least I've locked down what causes the problem. FYI it seems to be any scale factor greater or equal to 200% that causes the issue. 100% and 150% worked normally. Hope you guys can fix it! Edited March 9 by Sylvermyst Quote Share this post Link to post Share on other sites
Rick Brewster 1,280 Report post Posted March 9 Okay I tried that out on my laptop with a 4K screen aaaaaaaaaaannnddd .... no problem. Did not hang on me. Quote Share this post Link to post Share on other sites
Sylvermyst 0 Report post Posted March 23 Wow, that's surprising. However - I just got the latest update a few minutes ago and the problem disappeared. It had just occurred earlier today for me on the same device - so the latest update does seem to fix it. Any chance there was work done around this? Thanks either way! Quote Share this post Link to post Share on other sites
