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100% crash when pasting a larger image into a smaller image


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It seems in the latest update, trying to paste a larger image onto a smaller image (which brings up the "would you like to expand the canvas?" popup) causes a crash 100% of the time.

 

The crash is a soft-lock/hang and occurs as soon as the popup comes up after the popup populates with the image, but before the popup populates any text or buttons.

 

Here's a screenshot.

image.png.9e55fdbcf3461344a8375462bafe1b95.png

 

I can reproduce this 100% of the time.

 

Steps:

1. Start a picture - any size.

2. Copy a picture with larger dimensions into the Windows buffer.

3. Press CTRL-V to paste.

 

That's all it takes to cause the crash.

 

Let me know if you need any other info.

 

 

Edited by Sylvermyst
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I was not able to reproduce with the given steps.

 

You said 100% of the time, but does that include copying from multiple sources/programs?  I ask because there are a few ways to place an image on the Windows Clipboard, and some programs do it differently.

 

Also can you post your system information from the paint.net settings?

Settings -> Diagnostics -> Copy to clipboard

SettingsDiagnostics.png

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(September 25th, 2023)  Sorry about any broken images in my posts. I am aware of the issue.

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Please define what you mean by "larger image" and "smaller image" ... what is the actual size that you're talking about? In pixels, please. Otherwise this is just a wild goose chase.

 

Also, a hang is absolutely not a crash. They are completely different things. This isn't a crash, as you say. It's a hang. Please don't conflate the two, it sends troubleshooting attempts down a blind alley.

 

My guess is you're trying to work with enormous images but you don't have much RAM, therefore things spill out to the pagefile which is obviously going to be about 10,000 times slower than usual. So we also need the system info that @toe_head2001 pointed out.

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Hey all, I did not know about this forum, good to know.

I can also say 100% I can reproduce the bug (at least for now). And I can't open any other image right now anymore (installed again, nothing).

 

For now, it is the same as the OP reported. And I can try to copy and paste from google, another picture, screenshot from Windows, anything, it happens the same. I can't use Paint.net anymore. Even if I open Paint.net alone now it crashes.

 

EDIT: Oh, also, I believe (not 100% sure) this started after I tried to open a very big image file. But even if I try again with any size, it crashes. Maybe there is a cache somewhere broken? Also, my Laptop is a monster, it should handle any size anyway.

 

More info: the app (using on Windows 10 here) keeps hanging, but just the image window. I can click in all buttons from the top menu, but if I try to do something, nothing happens (even if I try to create a new image, any size). When I said crash above (and the message below), it happens when I try to close it, otherwise, the app keeps in there hanging, "trying" to open the image.

 

Here is the error report I receive after:

 

This text file was created because paint.net crashed. Please e-mail this to crashlog4@getpaint.net so we can diagnose and fix the problem.



Application version: paint.net 4.1.5 (Final 4.105.6913.325)

Time of crash: 17-Dec-18 11:38:25

Application uptime: 00:04:28.2315445

Application state: Running 

Working set: 109,684 KiB

Handles and threads: 761 handles, 38 threads, 64 gdi, 52 user

Install type: Classic

Application directory: C:\Program Files\paint.net

Current directory: C:\Program Files\paint.net

Install directory: C:\Program Files\paint.net

OS Version: Windows 10 Home 10.0.17134.0 x64 (0x65)

.NET version: CLR 4.0.30319.42000 x64

Processor: "Intel(R) Core(TM) i7-8750H CPU @ 2.20GHz" @ ~2208MHz (6C/12T, SSE, SSE2, SSE3, SSSE3, SSE4_1, SSE4_2, AVX, AVX2)

Physical memory: 16283 MB

Video card: Intel(R) UHD Graphics 630 (v:8086, d:3E9B, r:0), NVIDIA GeForce GTX 1070 with Max-Q Design (v:10DE, d:1BA1, r:161), Microsoft Basic Render Driver (v:1414, d:8C, r:0)

Hardware acceleration: True (default: True)

UI animations: True

UI DPI: 96.00 dpi (1.00x scale)

UI theme: VisualStyleClass=Aero, EffectiveTheme=Aero, DWM=yes, AeroColorScheme=Light, ThemeFileName=Aero.msstyles

Updates: True, 01-Jan-01

Locale: pdnr.c: en-US, hklm: en-US, hkcu: en-US, cc: en-US, cuic: en-US

Flags: 



Exception details:

System.NullReferenceException: Object reference not set to an instance of an object. (PaintDotNet.Canvas.CanvasControl)

   at PaintDotNet.Canvas.CanvasControl.UpdateRenderingPriority() in D:\src\pdn\src\PaintDotNet\Canvas\CanvasControl.cs:line 125

   at PaintDotNet.Canvas.CanvasControl.OnRenderTargetCreated() in D:\src\pdn\src\PaintDotNet\Canvas\CanvasControl.cs:line 118

   at PaintDotNet.Controls.Direct2DControlHandler.RecreateRenderTarget(Boolean invalidateControl) in D:\src\pdn\src\Framework\Controls\Direct2DControlHandler.cs:line 438

   at PaintDotNet.Controls.Direct2DControlHandler.RelayGdiPaintImpl(GdiPaintContext ctx) in D:\src\pdn\src\Framework\Controls\Direct2DControlHandler.cs:line 502

   at PaintDotNet.Controls.Direct2DControlHandler.RelayGdiPaint(GdiPaintContext ctx) in D:\src\pdn\src\Framework\Controls\Direct2DControlHandler.cs:line 485

   at PaintDotNet.Controls.Direct2DControl.OnGdiPaint(GdiPaintContext ctx) in D:\src\pdn\src\Framework\Controls\Direct2DControl.cs:line 350

   at PaintDotNet.SystemLayer.GdiPaintHandler.OnWmPaint(Message& m) in D:\src\pdn\src\SystemLayer\GdiPaintHandler.cs:line 184

   at PaintDotNet.SystemLayer.GdiPaintHandler.RelayWndProc(Message& m) in D:\src\pdn\src\SystemLayer\GdiPaintHandler.cs:line 233

   at PaintDotNet.SystemLayer.GdiPaintControl.WndProc(Message& m) in D:\src\pdn\src\SystemLayer\GdiPaintControl.cs:line 130

   at System.Windows.Forms.NativeWindow.Callback(IntPtr hWnd, Int32 msg, IntPtr wparam, IntPtr lparam)



Managed assemblies: 

    mscorlib, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089 @ C:\Windows\Microsoft.NET\Framework64\v4.0.30319\mscorlib.dll

    PaintDotNet, Version=4.105.6913.325, Culture=neutral, PublicKeyToken=null @ C:\Program Files\paint.net\PaintDotNet.exe

    PaintDotNet.Base, Version=4.105.6913.325, Culture=neutral, PublicKeyToken=null @ C:\Program Files\paint.net\PaintDotNet.Base.dll

    WindowsBase, Version=4.0.0.0, Culture=neutral, PublicKeyToken=31bf3856ad364e35 @ C:\WINDOWS\Microsoft.Net\assembly\GAC_MSIL\WindowsBase\v4.0_4.0.0.0__31bf3856ad364e35\WindowsBase.dll

    System.Core, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089 @ C:\WINDOWS\Microsoft.Net\assembly\GAC_MSIL\System.Core\v4.0_4.0.0.0__b77a5c561934e089\System.Core.dll

    System, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089 @ C:\WINDOWS\Microsoft.Net\assembly\GAC_MSIL\System\v4.0_4.0.0.0__b77a5c561934e089\System.dll

    System.Drawing, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b03f5f7f11d50a3a @ C:\WINDOWS\Microsoft.Net\assembly\GAC_MSIL\System.Drawing\v4.0_4.0.0.0__b03f5f7f11d50a3a\System.Drawing.dll

    PresentationFramework, Version=4.0.0.0, Culture=neutral, PublicKeyToken=31bf3856ad364e35 @ C:\WINDOWS\Microsoft.Net\assembly\GAC_MSIL\PresentationFramework\v4.0_4.0.0.0__31bf3856ad364e35\PresentationFramework.dll

    PresentationCore, Version=4.0.0.0, Culture=neutral, PublicKeyToken=31bf3856ad364e35 @ C:\WINDOWS\Microsoft.Net\assembly\GAC_64\PresentationCore\v4.0_4.0.0.0__31bf3856ad364e35\PresentationCore.dll

    System.Windows.Forms, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089 @ C:\WINDOWS\Microsoft.Net\assembly\GAC_MSIL\System.Windows.Forms\v4.0_4.0.0.0__b77a5c561934e089\System.Windows.Forms.dll

    PaintDotNet.Core, Version=4.105.6913.325, Culture=neutral, PublicKeyToken=null @ C:\Program Files\paint.net\PaintDotNet.Core.dll

    PaintDotNet.SystemLayer, Version=4.105.6913.325, Culture=neutral, PublicKeyToken=null @ C:\Program Files\paint.net\PaintDotNet.SystemLayer.dll

    PaintDotNet.Framework, Version=4.105.6913.325, Culture=neutral, PublicKeyToken=null @ C:\Program Files\paint.net\PaintDotNet.Framework.dll

    PaintDotNet.Resources, Version=4.105.6913.325, Culture=neutral, PublicKeyToken=null @ C:\Program Files\paint.net\PaintDotNet.Resources.dll

    PaintDotNet.Data, Version=4.105.6913.325, Culture=neutral, PublicKeyToken=null @ C:\Program Files\paint.net\PaintDotNet.Data.dll

    PaintDotNet.Effects, Version=4.105.6913.325, Culture=neutral, PublicKeyToken=null @ C:\Program Files\paint.net\PaintDotNet.Effects.dll

    System.Configuration, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b03f5f7f11d50a3a @ C:\WINDOWS\Microsoft.Net\assembly\GAC_MSIL\System.Configuration\v4.0_4.0.0.0__b03f5f7f11d50a3a\System.Configuration.dll

    System.Xml, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089 @ C:\WINDOWS\Microsoft.Net\assembly\GAC_MSIL\System.Xml\v4.0_4.0.0.0__b77a5c561934e089\System.Xml.dll

    PaintDotNet.SystemLayer.Native.x64, Version=4.105.6913.325, Culture=neutral, PublicKeyToken=null @ C:\Program Files\paint.net\PaintDotNet.SystemLayer.Native.x64.dll

    System.Runtime.CompilerServices.Unsafe, Version=4.0.4.0, Culture=neutral, PublicKeyToken=b03f5f7f11d50a3a @ C:\Program Files\paint.net\System.Runtime.CompilerServices.Unsafe.dll

    System.Xaml, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089 @ C:\WINDOWS\Microsoft.Net\assembly\GAC_MSIL\System.Xaml\v4.0_4.0.0.0__b77a5c561934e089\System.Xaml.dll

    Accessibility, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b03f5f7f11d50a3a @ C:\WINDOWS\Microsoft.Net\assembly\GAC_MSIL\Accessibility\v4.0_4.0.0.0__b03f5f7f11d50a3a\Accessibility.dll



Native modules: 

    C:\Program Files\paint.net\PaintDotNet.exe, version=4.105.6913.325

    C:\WINDOWS\SYSTEM32\ntdll.dll, version=10.0.17134.228 (WinBuild.160101.0800)

    C:\WINDOWS\SYSTEM32\MSCOREE.DLL, version=10.0.17134.1 (WinBuild.160101.0800)

    C:\Program Files\AVAST Software\Avast\x64\aswhooka.dll, version=18.8.4.1339

    C:\WINDOWS\System32\KERNEL32.dll, version=10.0.17134.376 (WinBuild.160101.0800)

    C:\WINDOWS\System32\KERNELBASE.dll, version=10.0.17134.376 (WinBuild.160101.0800)

    C:\WINDOWS\System32\ADVAPI32.dll, version=10.0.17134.1 (WinBuild.160101.0800)

    C:\WINDOWS\System32\msvcrt.dll, version=7.0.17134.1 (WinBuild.160101.0800)

    C:\WINDOWS\System32\sechost.dll, version=10.0.17134.1 (WinBuild.160101.0800)

    C:\WINDOWS\System32\RPCRT4.dll, version=10.0.17134.1 (WinBuild.160101.0800)

    C:\Windows\Microsoft.NET\Framework64\v4.0.30319\mscoreei.dll, version=4.7.3056.0 built by: NET472REL1

    C:\WINDOWS\System32\SHLWAPI.dll, version=10.0.17134.1 (WinBuild.160101.0800)

    C:\WINDOWS\System32\combase.dll, version=10.0.17134.1 (WinBuild.160101.0800)

    C:\WINDOWS\System32\ucrtbase.dll, version=10.0.17134.319 (WinBuild.160101.0800)

    C:\WINDOWS\System32\bcryptPrimitives.dll, version=10.0.17134.1 (WinBuild.160101.0800)

    C:\WINDOWS\System32\GDI32.dll, version=10.0.17134.285 (WinBuild.160101.0800)

    C:\WINDOWS\System32\gdi32full.dll, version=10.0.17134.471 (WinBuild.160101.0800)

    C:\WINDOWS\System32\msvcp_win.dll, version=10.0.17134.137 (WinBuild.160101.0800)

    C:\WINDOWS\System32\USER32.dll, version=10.0.17134.1 (WinBuild.160101.0800)

    C:\WINDOWS\System32\win32u.dll, version=10.0.17134.1 (WinBuild.160101.0800)

    C:\WINDOWS\System32\IMM32.DLL, version=10.0.17134.1 (WinBuild.160101.0800)

    C:\WINDOWS\System32\kernel.appcore.dll, version=10.0.17134.112 (WinBuild.160101.0800)

    C:\WINDOWS\SYSTEM32\VERSION.dll, version=10.0.17134.1 (WinBuild.160101.0800)

    C:\Windows\Microsoft.NET\Framework64\v4.0.30319\clr.dll, version=4.7.3260.0 built by: NET472REL1LAST_C

    C:\WINDOWS\SYSTEM32\MSVCR120_CLR0400.dll, version=12.00.52519.0 built by: VSWINSERVICING

    C:\WINDOWS\assembly\NativeImages_v4.0.30319_64\mscorlib\d6009efb32eeecfdd2f5855cd2d60c54\mscorlib.ni.dll, version=4.7.3260.0 built by: NET472REL1LAST_C

    C:\WINDOWS\System32\ole32.dll, version=10.0.17134.1 (WinBuild.160101.0800)

    C:\WINDOWS\system32\uxtheme.dll, version=10.0.17134.1 (WinBuild.160101.0800)

    C:\WINDOWS\assembly\NativeImages_v4.0.30319_64\System\f12f1c3986f2a9a38dfc305c3ed40745\System.ni.dll, version=4.7.3190.0 built by: NET472REL1LAST_C

    C:\WINDOWS\assembly\NativeImages_v4.0.30319_64\System.Core\97e1b601ad30870ecf84d68ac041fc05\System.Core.ni.dll, version=4.7.3221.0 built by: NET472REL1LAST_C

    C:\WINDOWS\assembly\NativeImages_v4.0.30319_64\WindowsBase\cfe5279cc7f444dc3d9a439a2f8afbd1\WindowsBase.ni.dll, version=4.7.3221.0 built by: NET472REL1LAST_C

    C:\WINDOWS\SYSTEM32\CRYPTSP.dll, version=10.0.17134.1 (WinBuild.160101.0800)

    C:\WINDOWS\system32\rsaenh.dll, version=10.0.17134.1 (WinBuild.160101.0800)

    C:\WINDOWS\SYSTEM32\bcrypt.dll, version=10.0.17134.1 (WinBuild.160101.0800)

    C:\WINDOWS\SYSTEM32\CRYPTBASE.dll, version=10.0.17134.1 (WinBuild.160101.0800)

    C:\WINDOWS\assembly\NativeImages_v4.0.30319_64\System.Drawing\8438734195e161c28ba31bb2f473d1f0\System.Drawing.ni.dll, version=4.7.3056.0 built by: NET472REL1

    C:\WINDOWS\assembly\NativeImages_v4.0.30319_64\PresentationCore\33f42fd5601ca3237b82adeadb046b90\PresentationCore.ni.dll, version=4.7.3221.0 built by: NET472REL1LAST_C

    C:\Program Files\Diebold\Warsaw\wslbscr64.dll, version=1.1.0.368

    C:\WINDOWS\SYSTEM32\ntmarta.dll, version=10.0.17134.1 (WinBuild.160101.0800)

    C:\WINDOWS\assembly\NativeImages_v4.0.30319_64\Presentatio5ae0f00f#\426da803b8f4b09855513d2cc1459e9d\PresentationFramework.ni.dll, version=4.7.3221.0

    C:\WINDOWS\assembly\NativeImages_v4.0.30319_64\PaintDotNet.Base\cc6dac1922e9c95643a9224274c9f21e\PaintDotNet.Base.ni.dll, version=4.105.6913.325

    C:\WINDOWS\assembly\NativeImages_v4.0.30319_64\System.Windows.Forms\025ab9b381b4b4f597a3d5a383a0ba6e\System.Windows.Forms.ni.dll, version=4.7.3221.0 built by: NET472REL1LAST_C

    C:\WINDOWS\assembly\NativeImages_v4.0.30319_64\PaintDotNet500b2e4f#\d85097ecbf2fc1fec328e24fc5775c23\PaintDotNet.SystemLayer.ni.dll, version=4.105.6913.325

    C:\Program Files\Diebold\Warsaw\wslbscrwh64.dll, version=1.1.0.368

    C:\WINDOWS\assembly\NativeImages_v4.0.30319_64\PaintDotNet.Core\ce953693532aa165b7a98759db2269d9\PaintDotNet.Core.ni.dll, version=4.105.6913.325

    C:\WINDOWS\assembly\NativeImages_v4.0.30319_64\PaintDotNet26779e70#\3d7cc5ded9a27f1e8a2cfa58af4c63a9\PaintDotNet.Resources.ni.dll, version=4.105.6913.325

    C:\WINDOWS\assembly\NativeImages_v4.0.30319_64\PaintDotNet7afaaa15#\e934b434c287ffe6788667a375b2bc73\PaintDotNet.Framework.ni.dll, version=4.105.6913.325

    C:\WINDOWS\assembly\NativeImages_v4.0.30319_64\PaintDotNet.Data\b74b2d5bd3ebd13facfe58eaf356a803\PaintDotNet.Data.ni.dll, version=4.105.6913.325

    C:\WINDOWS\assembly\NativeImages_v4.0.30319_64\PaintDotNet.Effects\5c12cf18fa1a4af577396075f1de62f3\PaintDotNet.Effects.ni.dll, version=4.105.6913.325

    C:\WINDOWS\assembly\NativeImages_v4.0.30319_64\PaintDotNet\fefeb453564220b2cc1cab0d7e17281d\PaintDotNet.ni.exe, version=4.105.6913.325

    C:\WINDOWS\SYSTEM32\dwrite.dll, version=10.0.17134.1 (WinBuild.160101.0800)

    C:\Windows\Microsoft.NET\Framework64\v4.0.30319\WPF\wpfgfx_v0400.dll, version=4.7.3221.0 built by: NET472REL1LAST_C

    C:\WINDOWS\System32\OLEAUT32.dll, version=10.0.17134.48 (WinBuild.160101.0800)

    C:\WINDOWS\SYSTEM32\MSVCP120_CLR0400.dll, version=12.00.52519.0 built by: VSWINSERVICING

    C:\Windows\Microsoft.NET\Framework64\v4.0.30319\WPF\PresentationNative_v0400.dll, version=4.7.3221.0 built by: NET472REL1LAST_C

    C:\WINDOWS\System32\shell32.dll, version=10.0.17134.1 (WinBuild.160101.0800)

    C:\WINDOWS\System32\cfgmgr32.dll, version=10.0.17134.1 (WinBuild.160101.0800)

    C:\WINDOWS\System32\shcore.dll, version=10.0.17134.1 (WinBuild.160101.0800)

    C:\WINDOWS\System32\windows.storage.dll, version=10.0.17134.1 (WinBuild.160101.0800)

    C:\WINDOWS\System32\profapi.dll, version=10.0.17134.1 (WinBuild.160101.0800)

    C:\WINDOWS\System32\powrprof.dll, version=10.0.17134.1 (WinBuild.160101.0800)

    C:\WINDOWS\System32\FLTLIB.DLL, version=10.0.17134.1 (WinBuild.160101.0800)

    C:\Program Files\paint.net\SxS\X64\vcruntime140.dll, version=14.14.26405.0 built by: VCTOOLSREL

    C:\Program Files\paint.net\SxS\X64\msvcp140.dll, version=14.14.26405.0 built by: VCTOOLSREL

    C:\Program Files\paint.net\SxS\X64\msvcp140_1.dll, version=14.14.26405.0 built by: VCTOOLSREL

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    C:\WINDOWS\assembly\NativeImages_v4.0.30319_64\System.Configuration\b862122a674f50e89877b5267a8f6069\System.Configuration.ni.dll, version=4.7.3056.0 built by: NET472REL1

    C:\WINDOWS\assembly\NativeImages_v4.0.30319_64\System.Xml\865da80321e20447c8c9cd869af4be65\System.Xml.ni.dll, version=4.7.3056.0 built by: NET472REL1

    C:\Windows\Microsoft.NET\Framework64\v4.0.30319\clrjit.dll, version=4.7.3260.0 built by: NET472REL1LAST_C

    C:\WINDOWS\System32\MSCTF.dll, version=10.0.17134.1 (WinBuild.160101.0800)

    C:\WINDOWS\assembly\NativeImages_v4.0.30319_64\PaintDotNetc8826574#\7726124073ea0d50d8e0776a8f6bbaa6\PaintDotNet.SystemLayer.Native.x64.ni.dll, version=4.105.6913.325

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    C:\WINDOWS\System32\clbcatq.dll, version=2001.12.10941.16384 (WinBuild.160101.0800)

    C:\WINDOWS\System32\UIAnimation.dll, version=10.0.17134.1 (WinBuild.160101.0800)

    C:\WINDOWS\WinSxS\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.17134.471_none_fb3e9aab3068fc16\comctl32.dll, version=6.10 (WinBuild.160101.0800)

    C:\WINDOWS\SYSTEM32\WindowsCodecs.dll, version=10.0.17134.345 (WinBuild.160101.0800)

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    C:\WINDOWS\SYSTEM32\wtsapi32.dll, version=10.0.17134.1 (WinBuild.160101.0800)

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    C:\WINDOWS\system32\dcomp.dll, version=10.0.17134.1 (WinBuild.160101.0800)

    C:\WINDOWS\SYSTEM32\d3d11.dll, version=10.0.17134.441 (WinBuild.160101.0800)

    C:\WINDOWS\SYSTEM32\D3D10Warp.dll, version=10.0.17134.112 (WinBuild.160101.0800)

    C:\WINDOWS\assembly\NativeImages_v4.0.30319_64\System.Runtea61dfd5#\1e337eb2c791896563b49de9215a02f1\System.Runtime.CompilerServices.Unsafe.ni.dll, version=

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    C:\WINDOWS\system32\twinapi.appcore.dll, version=10.0.17134.1 (WinBuild.160101.0800)

    C:\WINDOWS\system32\RMCLIENT.dll, version=10.0.17134.471 (WinBuild.160101.0800)

    C:\WINDOWS\System32\TextInputFramework.dll, version=10.0.17134.376 (WinBuild.160101.0800)

    C:\WINDOWS\System32\CoreUIComponents.dll, version=10.0.17134.376

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    C:\WINDOWS\SYSTEM32\wintypes.dll, version=10.0.17134.1 (WinBuild.160101.0800)

    C:\WINDOWS\assembly\NativeImages_v4.0.30319_64\System.Xaml\af2c07c92bdc702bc0e7dcb5932da987\System.Xaml.ni.dll, version=4.7.3221.0 built by: NET472REL1LAST_C

    C:\Windows\Microsoft.NET\Framework64\v4.0.30319\diasymreader.dll, version=14.7.3056.0 built by: NET472REL1

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    C:\WINDOWS\SYSTEM32\ncrypt.dll, version=10.0.17134.1 (WinBuild.160101.0800)

    C:\WINDOWS\SYSTEM32\NTASN1.dll, version=10.0.17134.1 (WinBuild.160101.0800)

    C:\WINDOWS\System32\DriverStore\FileRepository\iigd_base.inf_amd64_de4e751ab44b3d66\igc64.dll, version=23.20.16.4974

    C:\WINDOWS\assembly\NativeImages_v4.0.30319_64\Accessibility\3770d930781ec1d47d76ee56605d0d67\Accessibility.ni.dll, version=4.7.3056.0 built by: NET472REL1

    C:\WINDOWS\SYSTEM32\oleacc.dll, version=7.2.17134.1 (WinBuild.160101.0800)

    C:\Windows\System32\OneCoreCommonProxyStub.dll, version=10.0.17134.191 (WinBuild.160101.0800)

    C:\WINDOWS\System32\SetupApi.dll, version=10.0.17134.1 (WinBuild.160101.0800)

    C:\WINDOWS\SYSTEM32\DEVOBJ.dll, version=10.0.17134.1 (WinBuild.160101.0800)

    C:\WINDOWS\System32\WINTRUST.dll, version=10.0.17134.81 (WinBuild.160101.0800)

    C:\WINDOWS\System32\MSASN1.dll, version=10.0.17134.1 (WinBuild.160101.0800)

    C:\WINDOWS\System32\CRYPT32.dll, version=10.0.17134.1 (WinBuild.160101.0800)

    C:\WINDOWS\System32\psapi.dll, version=10.0.17134.1 (WinBuild.160101.0800)

------------------------------------------------------------------------------

 

Edited by JDevJoker
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@JDevJoker, in your case, the error message in the crash dialog tells you exactly what the problem is. Please read it.

 

(I can say this because I've seen this crash a thousand times already and I put in code to detect this and inform the user about it ...)

The Paint.NET Blog: https://blog.getpaint.net/

Donations are always appreciated! https://www.getpaint.net/donate.html

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If the error message is the stuff under Exception Details I'm sure there will be others here, many of whom won't have the guts to admit it, who do not understand exactly what that means. I assume from the response it is some type of user error so it might help explaining the problem which provoked the error message a little more, in layman's terms if possible.

 

A clearer explanation might also help avoiding having to deal with such questions again.

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  • 2 weeks later...

Hi Rick,

The only thing I found about "Diebold Warsaw" is a security system I use from my bank. It never happened before this version (and I use my bank app for quite some time, together with paint.net installed). So, besides your "answer" (thanks, I know how to read), I tried that and only after restarting PC sometimes it works, it still tells that this version has something wrong happening which is causing the error.

Edited by JDevJoker
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2 hours ago, JDevJoker said:

I tried that and only after restarting PC sometimes it works, it still tells that this version has something wrong happening which is causing the error.

 

Show us the error you're getting without Diebold Warsaw installed.  Thanks!

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Hi Bolt,
I can't disable that, I don't know why.

After restarting the PC, it just works (especially if I open any picture/image small). I am not having the error now, if it happen again, I will post it here. But as I said, I am using for quite some time together with the same apps.

Thank you.

 

By the way, just bought paint.net, I never realized about the purchase option in MS Store. Thanks for this.

Edited by JDevJoker
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