Sylvermyst

Wow, that's surprising. However - I just got the latest update a few minutes ago and the problem disappeared. It had just occurred earlier today for me on the same device - so the latest update does seem to fix it. Any chance there was work done around this? Thanks either way!

I do not have Diebold Warsaw (or any Diebold products) installed. @Rick BrewsterI found the culprit. I am on a 4K display laptop (3840x2160) running at 350% scale factor. The high scale factor is what causes the soft lock. Here is repro steps that anyone should be able to get. Step 1: Set your display resolution to 3840x2160 Step 2: Set your scale factor to 350% (to make text/etc... readable) - To do this, right click desktop -> Display Settings -> Scale and Layout Step 1: Using PDN, create image that is 1024x768 in dimension (solid white is fine). Step 2: Copy it to the Windows buffer (select-all and CTRL+C if in PDN). Step 3: Create an image that is 800x600 in dimension. Step 4: From the 800x600 image, attempt to paste in the 1024x768 image. The resize/canvas prompt will come up, and the program soft locks 100% of the time. The problem goes away if I set my scale factor to 100% (which is unreadable on a 4K display) but at least I've locked down what causes the problem. FYI it seems to be any scale factor greater or equal to 200% that causes the issue. 100% and 150% worked normally. Hope you guys can fix it!

This happens from all sources and all sizes of images that are larger than the source but here's a specific example: 1. Start a new blank image that is 500x500 2. Open Google Chrome, find a desktop background (1024x768) 3. In Google Chrome right click the image and select "Copy Image" 4. Go back to PDN and press CTRL-V 5. Notice the app goes unresponsive and cannot recover NOTE: This happens for ALL sizes of images that are larger than the source image, and from ALL sources that I have tried to copy from. Here are the details from the diagnostics. Application paint.net 4.1.5 (Final 4.105.6913.325) Build Date Wednesday, December 5, 2018 Install type Classic Hardware accelerated rendering (GPU) True Animations True DPI 336.00 (3.50x scale) Language en-US OS Windows 10 Enterprise x64 (10.0.17763.0) (0x4) .NET Runtime 4.0.30319.42000 Physical Memory 32,615 MB CPU Intel(R) Core(TM) i7-8750H CPU @ 2.20GHz Speed ~2208 MHz Cores / Threads 6 / 12 Features SSE, SSE2, SSE3, SSSE3, SSE4_1, SSE4_2, AVX, AVX2 Video Card Intel(R) UHD Graphics 630 Dedicated Video RAM 128 MB Dedicated System RAM 0 MB Shared System RAM 16,307 MB Vendor ID 0x8086 Device ID 0x3E9B Subsystem ID 0x95E11558 Revision 0 LUID 0x00013408 Flags AcgCompatible, SupportMonitoredFences, KeyedMutexConformance Graphics Preemption TriangleBoundary Compute Preemption ThreadBoundary Outputs 1 Feature Level Direct3D_12_1 DXGI Formats A8_UNorm, B8G8R8A8_UNorm, R16G16B16A16_UNorm, R16G16B16A16_Float, R32G32B32A32_Float Buffer Precision UNorm8bpc, UNorm8bpcSrgb, UNorm16bpc, Float16bpc, Float32bpc Video Card NVIDIA GeForce GTX 1070 with Max-Q Design Dedicated Video RAM 8,081 MB Dedicated System RAM 0 MB Shared System RAM 16,307 MB Vendor ID 0x10DE Device ID 0x1BA1 Subsystem ID 0x95E11558 Revision 161 LUID 0x13B5E838 Flags AcgCompatible, SupportMonitoredFences, KeyedMutexConformance Graphics Preemption PixelBoundary Compute Preemption DispatchBoundary Outputs 0 Feature Level Direct3D_12_1 DXGI Formats A8_UNorm, B8G8R8A8_UNorm, R16G16B16A16_UNorm, R16G16B16A16_Float, R32G32B32A32_Float Buffer Precision UNorm8bpc, UNorm8bpcSrgb, UNorm16bpc, Float16bpc, Float32bpc Video Card Microsoft Basic Render Driver Dedicated Video RAM 0 MB Dedicated System RAM 0 MB Shared System RAM 16,307 MB Vendor ID 0x1414 Device ID 0x008C Subsystem ID 0x00000000 Revision 0 LUID 0x000136D4 Flags Software, AcgCompatible, SupportMonitoredFences, KeyedMutexConformance Graphics Preemption InstructionBoundary Compute Preemption InstructionBoundary Outputs 0 Feature Level Direct3D_12_1 DXGI Formats A8_UNorm, B8G8R8A8_UNorm, R16G16B16A16_UNorm, R16G16B16A16_Float, R32G32B32A32_Float Buffer Precision UNorm8bpc, UNorm8bpcSrgb, UNorm16bpc, Float16bpc, Float32bpc ================= Any ideas? Thanks in advance.

It seems in the latest update, trying to paste a larger image onto a smaller image (which brings up the "would you like to expand the canvas?" popup) causes a crash 100% of the time. The crash is a soft-lock/hang and occurs as soon as the popup comes up after the popup populates with the image, but before the popup populates any text or buttons. Here's a screenshot. I can reproduce this 100% of the time. Steps: 1. Start a picture - any size. 2. Copy a picture with larger dimensions into the Windows buffer. 3. Press CTRL-V to paste. That's all it takes to cause the crash. Let me know if you need any other info.