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Can't install the installer AND I can't exit it


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So I was using Paint.NET about a few days ago. Nothing was going wrong... then suddenly, it stopped opening. When I tried to repair it by reinstalling the product, the install screen gave me this:SUFO6vl.png

 

The only way I could end it was via task manager. And the error message remained there

 

This is very weird... I need help...

Edited by Sereniama
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The error message mentions Direct2D, which uses DirectX. Perhaps one of those "pirated" video games in your downloads folder had something in them that corrupted your DirectX.

Pirated video games? I didn't pirated Minecraft, I bought it...

 

And I haven't downloaded any games from the Pirate Bay since last year if not months ago. The last game I downloaded was from Steam and I bought thta...

 

Why would you automatically assume that I was downloading pirated games? If anything, ALL of my games right now are all legal copies.

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The error message mentions Direct2D, which uses DirectX. Perhaps one of those "pirated" video games in your downloads folder had something in them that corrupted your DirectX.

Those look like guides, not pirated games, Toe.

 

The Doctor: There was a goblin, or a trickster, or a warrior... A nameless, terrible thing, soaked in the blood of a billion galaxies. The most feared being in all the cosmos. And nothing could stop it, or hold it, or reason with it. One day it would just drop out of the sky and tear down your world.
Amy: But how did it end up in there?
The Doctor: You know fairy tales. A good wizard tricked it.
River Song: I hate good wizards in fairy tales; they always turn out to be him.

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Let's not get too hung up on the games. Sereniama has a problem which wasn't there a few days ago.

First - make sure you're up to date with your Windows Updates

Second - Reinstall/update your video drivers.

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You came here looking for answers. Yes?

 

You'll only have one video card driver. Reinstall or update that from the card manufacturer's website.

 

Windows updates are critical to the stability and security of your system. Many a paint.net problem has been solved by getting up to date.

 

You might be able to do both at one go. See http://answers.microsoft.com/en-us/insider/wiki/insider_wintp-insider_devices/how-to-install-and-update-drivers-in-windows-10/a97bbbd1-9973-4d66-9a5b-291300006293

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The issue is, this is not Windows 10, but Windows 7 Home Edition.

 

But I'll do what you say, and continue on.

 

Here's the full error:

 

See the end of this message for details on invoking 

just-in-time (JIT) debugging instead of this dialog box.
 
************** Exception Text **************
PaintDotNet.Direct2D.NoHardwareDeviceException (0x8899000B): ..\Direct2D\D2DFactory.cpp (95) : hr = m_pFactory->CreateDCRenderTarget( &NativeConversions::ToNative(renderTargetProperties), &spDCRenderTarget); (PaintDotNet.Controls.PdnBanner)
   at PaintDotNet.Interop.InteropErrorInfo.ThrowIfError() in D:\src\pdn\src\Base\Interop\InteropErrorInfo.cs:line 89
   at PaintDotNet.SystemLayer.Native.x64.NativeUtilities.ThrowOnErrorImpl(Int32 hr, SByte* szHr, IUnknown* pFxErrorInfo)
   at PaintDotNet.SystemLayer.Native.x64.Direct2D.D2DFactory.CreateDCRenderTarget(RenderTargetProperties renderTargetProperties)
   at PaintDotNet.Direct2D.Proxies.Direct2DFactoryProxy.CreateDCRenderTarget(RenderTargetProperties renderTargetProps) in D:\src\pdn\src\Base\Direct2D\Proxies\Direct2DFactoryProxy.cs:line 75
   at PaintDotNet.Controls.Direct2DControlHandler.RecreateRenderTarget(Boolean invalidateControl) in D:\src\pdn\src\Framework\Controls\Direct2DControlHandler.cs:line 426
   at PaintDotNet.Controls.Direct2DControlHandler.RelayGdiPaintImpl(GdiPaintContext ctx) in D:\src\pdn\src\Framework\Controls\Direct2DControlHandler.cs:line 500
   at PaintDotNet.Controls.Direct2DControlHandler.RelayGdiPaint(GdiPaintContext ctx) in D:\src\pdn\src\Framework\Controls\Direct2DControlHandler.cs:line 483
   at PaintDotNet.Controls.Direct2DControl.OnGdiPaint(GdiPaintContext ctx) in D:\src\pdn\src\Framework\Controls\Direct2DControl.cs:line 347
   at PaintDotNet.SystemLayer.GdiPaintHandler.OnWmPaint(Message& m) in D:\src\pdn\src\SystemLayer\GdiPaintHandler.cs:line 184
   at PaintDotNet.SystemLayer.GdiPaintHandler.RelayWndProc(Message& m) in D:\src\pdn\src\SystemLayer\GdiPaintHandler.cs:line 233
   at PaintDotNet.SystemLayer.GdiPaintControl.WndProc(Message& m) in D:\src\pdn\src\SystemLayer\GdiPaintControl.cs:line 130
   at System.Windows.Forms.NativeWindow.Callback(IntPtr hWnd, Int32 msg, IntPtr wparam, IntPtr lparam)
 
 
************** Loaded Assemblies **************
mscorlib
    Assembly Version: 4.0.0.0
    Win32 Version: 4.6.1055.0 built by: NETFXREL2
    CodeBase: file:///C:/Windows/Microsoft.NET/Framework64/v4.0.30319/mscorlib.dll
----------------------------------------
SetupFrontEnd
    Assembly Version: 4.9.5848.30436
    Win32 Version: 4.9.5848.30436
    CodeBase: file:///C:/Users/SERENI~1/AppData/Local/Temp/PdnSetup/SetupFrontEnd.exe
----------------------------------------
PaintDotNet.Core
    Assembly Version: 4.9.5848.30436
    Win32 Version: 4.9.5848.30436
    CodeBase: file:///C:/Users/SERENI~1/AppData/Local/Temp/PdnSetup/PaintDotNet.Core.DLL
----------------------------------------
System.Windows.Forms
    Assembly Version: 4.0.0.0
    Win32 Version: 4.6.1055.0 built by: NETFXREL2
    CodeBase: file:///C:/Windows/Microsoft.Net/assembly/GAC_MSIL/System.Windows.Forms/v4.0_4.0.0.0__b77a5c561934e089/System.Windows.Forms.dll
----------------------------------------
System
    Assembly Version: 4.0.0.0
    Win32 Version: 4.6.1055.0 built by: NETFXREL2
    CodeBase: file:///C:/Windows/Microsoft.Net/assembly/GAC_MSIL/System/v4.0_4.0.0.0__b77a5c561934e089/System.dll
----------------------------------------
System.Drawing
    Assembly Version: 4.0.0.0
    Win32 Version: 4.6.1055.0 built by: NETFXREL2
    CodeBase: file:///C:/Windows/Microsoft.Net/assembly/GAC_MSIL/System.Drawing/v4.0_4.0.0.0__b03f5f7f11d50a3a/System.Drawing.dll
----------------------------------------
PaintDotNet.Base
    Assembly Version: 4.9.5848.30436
    Win32 Version: 4.9.5848.30436
    CodeBase: file:///C:/Users/SERENI~1/AppData/Local/Temp/PdnSetup/PaintDotNet.Base.DLL
----------------------------------------
PaintDotNet.SystemLayer
    Assembly Version: 4.9.5848.30436
    Win32 Version: 4.9.5848.30436
    CodeBase: file:///C:/Users/SERENI~1/AppData/Local/Temp/PdnSetup/PaintDotNet.SystemLayer.DLL
----------------------------------------
PaintDotNet.Framework
    Assembly Version: 4.9.5848.30436
    Win32 Version: 4.9.5848.30436
    CodeBase: file:///C:/Users/SERENI~1/AppData/Local/Temp/PdnSetup/PaintDotNet.Framework.DLL
----------------------------------------
PaintDotNet
    Assembly Version: 4.9.5848.30436
    Win32 Version: 4.9.5848.30436
    CodeBase: file:///C:/Users/SERENI~1/AppData/Local/Temp/PdnSetup/PaintDotNet.EXE
----------------------------------------
PaintDotNet.Resources
    Assembly Version: 4.9.5848.30436
    Win32 Version: 4.9.5848.30436
    CodeBase: file:///C:/Users/SERENI~1/AppData/Local/Temp/PdnSetup/PaintDotNet.Resources.DLL
----------------------------------------
WindowsBase
    Assembly Version: 4.0.0.0
    Win32 Version: 4.6.1055.0 built by: NETFXREL2
    CodeBase: file:///C:/Windows/Microsoft.Net/assembly/GAC_MSIL/WindowsBase/v4.0_4.0.0.0__31bf3856ad364e35/WindowsBase.dll
----------------------------------------
System.Core
    Assembly Version: 4.0.0.0
    Win32 Version: 4.6.1055.0 built by: NETFXREL2
    CodeBase: file:///C:/Windows/Microsoft.Net/assembly/GAC_MSIL/System.Core/v4.0_4.0.0.0__b77a5c561934e089/System.Core.dll
----------------------------------------
PaintDotNet.SystemLayer.Native.x64
    Assembly Version: 4.9.5848.30436
    Win32 Version: 4.9.5848.30436
    CodeBase: file:///C:/Users/SERENI~1/AppData/Local/Temp/PdnSetup/x64/PaintDotNet.SystemLayer.Native.x64.DLL
----------------------------------------
 
************** JIT Debugging **************
To enable just-in-time (JIT) debugging, the .config file for this
application or computer (machine.config) must have the
jitDebugging value set in the system.windows.forms section.
The application must also be compiled with debugging
enabled.
 
For example:
 
<configuration>
    <system.windows.forms jitDebugging="true" />
</configuration>
 
When JIT debugging is enabled, any unhandled exception
will be sent to the JIT debugger registered on the computer
rather than be handled by this dialog box.

Edited by Sereniama
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PaintDotNet.Direct2D.NoHardwareDeviceException (0x8899000B)

 

Yeah Direct2D is being really weird here. DC Render Targets are software, not hardware, yet it's complaining about lack of hardware.

The Paint.NET Blog: https://blog.getpaint.net/

Donations are always appreciated! https://www.getpaint.net/donate.html

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