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Paint.net keeps crashing without a Crash Log(SOLVED)


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I've been trying to look for a solution, but I doubt nobody has this problem but me.

 

I just got the latest Paint.net version (ver 4.2.12 by the time I am posting this), and ever since that I could not work properly in the circumstance of it constantly crashing whenever I:

> Create New Image [Ctrl+N]

> Resize [Ctrl+R]

> Canvas Size [Ctrl+Shift+R]

> Brightness / Contrast [Ctrl+Shift+T]

> Hue & Saturation [Ctrl+Shift+U]

> Levels Adjustments [Ctrl+L]

> Posterize [Ctrl+Shift+P]

> Sepia [Ctrl+Shift+E]

> And everything else in the Effects tab...

 

I'm not sure if it has something to do with my software / hardware, or anything else. It was working fine before, and I even tried to install previous patches, and it still won't create a new blank image...

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Please open Paint.net anew and go to the cog wheel (settings) in the right hand corner, top of the toolbar.  Go to Diagnostics and copy to clipboard and paste the results here.

30b8T8B.gif

How I made Jennifer & Halle in Paint.net

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"Rescuing one animal may not change the world, but for that animal their world is changed forever!" anon.

 
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1 minute ago, Pixey said:

Please open Paint.net anew and go to the cog wheel (settings) in the right hand corner, top of the toolbar.  Go to Diagnostics and copy to clipboard and paste the results here.

Application    paint.net 4.2.13 (Final 4.213.7521.38873)
Build Date    Tuesday, August 4, 2020
Install type    Classic
    
Hardware accelerated rendering (GPU)    True
Animations    True
DPI    144 (1.50x scale)
Language    en-US
    
OS    Windows 10 Home x64 (10.0.18363.0) (0x65)
.NET Runtime    4.0.30319.42000
Physical Memory    8,035 MB
    
CPU    Intel(R) Core(TM) i5-7200U CPU @ 2.50GHz
    Speed    ~2712 MHz
    Cores / Threads    2 / 4
    Features    SSE, SSE2, SSE3, SSSE3, SSE4_1, SSE4_2, AVX, AVX2
    
Pointer    HIDI2C Device
    Type    Touch
    Contacts    10
    
Video Card    Intel(R) HD Graphics 620
    Dedicated Video RAM    128 MB
    Dedicated System RAM    0 MB
    Shared System RAM    4,017 MB
    Vendor ID    0x8086
    Device ID    0x5916
    Subsystem ID    0x39BC17AA
    Revision    2
    LUID    0x000149EA
    Flags    SupportMonitoredFences, KeyedMutexConformance
    Graphics Preemption    TriangleBoundary
    Compute Preemption    ThreadBoundary
    Outputs    1
    Feature Level    Direct3D_12_1
    DXGI Formats    A8_UNorm, B8G8R8A8_UNorm, R16G16B16A16_UNorm, R16G16B16A16_Float, R32G32B32A32_Float
    Buffer Precision    UNorm8bpc, UNorm8bpcSrgb, UNorm16bpc, Float16bpc, Float32bpc
    
Video Card    AMD Radeon (TM) R5 M430
    Dedicated Video RAM    2,039 MB
    Dedicated System RAM    0 MB
    Shared System RAM    4,017 MB
    Vendor ID    0x1002
    Device ID    0x6660
    Subsystem ID    0x39BC17AA
    Revision    131
    LUID    0x00014D3A
    Flags    SupportMonitoredFences, KeyedMutexConformance
    Graphics Preemption    DmaBufferBoundary
    Compute Preemption    DmaBufferBoundary
    Outputs    0
    Feature Level    Direct3D_11_1
    DXGI Formats    A8_UNorm, B8G8R8A8_UNorm, R16G16B16A16_UNorm, R16G16B16A16_Float, R32G32B32A32_Float
    Buffer Precision    UNorm8bpc, UNorm8bpcSrgb, UNorm16bpc, Float16bpc, Float32bpc
    
Video Card    Microsoft Basic Render Driver
    Dedicated Video RAM    0 MB
    Dedicated System RAM    0 MB
    Shared System RAM    4,017 MB
    Vendor ID    0x1414
    Device ID    0x008C
    Subsystem ID    0x00000000
    Revision    0
    LUID    0x00014CED
    Flags    Software, AcgCompatible, SupportMonitoredFences, KeyedMutexConformance
    Graphics Preemption    InstructionBoundary
    Compute Preemption    InstructionBoundary
    Outputs    0
    Feature Level    Direct3D_12_1
    DXGI Formats    A8_UNorm, B8G8R8A8_UNorm, R16G16B16A16_UNorm, R16G16B16A16_Float, R32G32B32A32_Float
    Buffer Precision    UNorm8bpc, UNorm8bpcSrgb, UNorm16bpc, Float16bpc, Float32bpc

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When you say Paint.NET "crashes"... what EXACTLY happens?  Can you show us a screenshot?  Or, does the Paint.NET window simply close?

 

Can you share a ShareX screen capture movie of the crash?

 

I'll assume you've tried rebooting.

Click to play:
j.pngs.pngd.pnga.pngp.png
Download: BoltBait's Plugin Pack | CodeLab | and how about a Computer Dominos Game

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23 minutes ago, BoltBait said:

When you say Paint.NET "crashes"... what EXACTLY happens?  Can you show us a screenshot?  Or, does the Paint.NET window simply close?

 

Can you share a ShareX screen capture movie of the crash?

 

I'll assume you've tried rebooting.

Yes, I've rebooted multiple times, and yes Paint.net simply closes. I also tried to screen record the whole process, but the file size is 1.30 MB

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If so many things are crashing, I've got to think it's a broken/corrupt installation of .NET Framework itself. I'd try to repair that. Tools like chkdsk and sfc /scannow may also be of use (easy to find info on them with a quick google search).

The Paint.NET Blog: https://blog.getpaint.net/

Donations are always appreciated! https://www.getpaint.net/donate.html

forumSig_bmwE60.jpg

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7 minutes ago, Rick Brewster said:

If so many things are crashing, I've got to think it's a broken/corrupt installation of .NET Framework itself. I'd try to repair that. Tools like chkdsk and sfc /scannow may also be of use (easy to find info on them with a quick google search).

Currently doing a sfc /scannow

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29 minutes ago, JustCalvin said:

Ok, I manage to screencapture and convert it into a compressed gif, and on this I simply demonstrate the "crash"

 

Ouch!

 

Yeah, that's bad.

 

I think you're on the right track trying to repair your .NET Framework.

 

 

Click to play:
j.pngs.pngd.pnga.pngp.png
Download: BoltBait's Plugin Pack | CodeLab | and how about a Computer Dominos Game

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26 minutes ago, BoltBait said:

For the duration, I did the following:

- I ran the program, finding issues with the Framework, and it told me to do the following steps:

> Re-install the .NET Framework to the latest

> Come back to it if it didn't fix the issue

- After the 2nd step, it scanned / tried to fix the issue again, but it said there was no issue

- I searched online how to repair my framework, and followed the "Turn Windows Features On or Off" method

- After a couple ticking and unticking boxes to the 4.8 Framework (current framework), and a couple of reboots and restarts...

Paint.net still "crashes" when I do the aforementioned tasks

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3 minutes ago, BoltBait said:

Well, your .NET Framework is definitely broken.  You should contact Microsoft about that.  I'm not sure we can do any more for you here and Paint.NET requires the .NET Framework in order to operate properly.

Alright. I do appreciate you guys for at least trying to help me solve this problem with me, I guess it was just my computer that has the problem. Might result in buying a new one. 

 

Cheers,

JustCalvin

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Good Day to all!

 

Recent updates have been happening on the sidelines, and my application finally worked again for some reasons unknown.

 

I can finally create a new canvas, adjust my contrast and etc.

 

It appears to have fixed all on its own.

 

Cheers,

JustCalvin

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