Zyl Posted July 9, 2014 Share Posted July 9, 2014 Hello, just thought I'd give this program a shot, but having massive graphic issues. Basically, moving the mouse over the canvas draws tiny white rectangles every frame while everything flickers between white and black. NVIDIA System Information 07-09-2014 02-26-34.txt Quote Link to comment Share on other sites More sharing options...
Cc4FuzzyHuggles Posted July 9, 2014 Share Posted July 9, 2014 Hello, find the settings icon in the upper right corner of Paint.net 4.0 and click it. Then turn off "Hardware accelerated rendering (GPU)" and see if that fixes things for you. 2 Quote *~ Cc4FuzzyHuggles Gallery ~* Link to comment Share on other sites More sharing options...
Zyl Posted July 9, 2014 Author Share Posted July 9, 2014 (edited) Hello, find the settings icon in the upper right corner of Paint.net 4.0 and click it. Then turn off "Hardware accelerated rendering (GPU)" and see if that fixes things for you. That fixed it, thanks. Sorry it's probably my weird laptop it has some weird hybrid GPU with Geforce card and Intel HD. Having trouble with all sorts of graphics software. Edited July 9, 2014 by Zyl Quote Link to comment Share on other sites More sharing options...
Ego Eram Reputo Posted July 9, 2014 Share Posted July 9, 2014 Please post your system specs here (Settings > Diagnostics) so the developer (Rick) can build a picture of which systems are problematic. Quote ebook: Mastering Paint.NET | resources: Plugin Index | Stereogram Tut | proud supporter of Codelab plugins: EER's Plugin Pack | Planetoid | StickMan | WhichSymbol+ | Dr Scott's Markup Renderer | CSV Filetype | dwarf horde plugins: Plugin Browser | ShapeMaker Link to comment Share on other sites More sharing options...
jaccuse Posted July 10, 2014 Share Posted July 10, 2014 (edited) I have the same issue. Also on a laptop with some kind of dual-GPU graphics (integrated Intel and discrete nVidia, both running at the same time, evidently). Turning off hardware acceleration seems to have resolved it. Here are my system specs, if it helps: Application paint.net 4.0 (Final 4.0.5288.36565) Build Date Tuesday, June 24, 2014 Hardware accelerated rendering (GPU) True Animations True Language en-US OS Windows 8.1 (6.3.9600.0) .NET Runtime 4.0.30319.34014 Physical Memory 12,199 MB CPU Intel® Core i7-4700MQ CPU @ 2.40GHz Architecture x64 (64-bit) Process Mode 64-bit Speed ~2394 MHz Cores / Threads 8 Features DEP, SSE, SSE2, SSE3, SSSE3, SSE4_1, SSE4_2, XSAVE Video Card NVIDIA GeForce GT 740M Dedicated Video RAM 1,972 MB Dedicated System RAM 0 MB Shared System RAM 2,048 MB Vendor ID 0x10DE Device ID 0x1292 Subsystem ID 0xFA471179 Revision 161 LUID 0x000111EA Flags None Outputs 2 Video Card NVIDIA GeForce GT 740M Dedicated Video RAM 1,972 MB Dedicated System RAM 0 MB Shared System RAM 2,048 MB Vendor ID 0x10DE Device ID 0x1292 Subsystem ID 0xFA471179 Revision 161 LUID 0x000113EE Flags None Outputs 0 Video Card Microsoft Basic Render Driver Dedicated Video RAM 1,972 MB Dedicated System RAM 0 MB Shared System RAM 2,048 MB Vendor ID 0x1414 Device ID 0x008C Subsystem ID 0x00000000 Revision 0 LUID 0x00011362 Flags Software Outputs 0 Edit: I'm not sure why the Intel GPU isn't showing. It's definitely installed and operating. Here's the report from msinfo32.exe: System Information report written at: 07/10/14 11:53:59 System Name: ~~~~~ [Display] Item Value Name NVIDIA GeForce GT 740M PNP Device ID PCI\VEN_10DE&DEV_1292&SUBSYS_FA471179&REV_A1\4&2B851B0D&0&0008 Adapter Type GeForce GT 740M, NVIDIA compatible Adapter Description NVIDIA GeForce GT 740M Adapter RAM (2,147,483,648) bytes Installed Drivers nvd3dumx.dll,nvwgf2umx.dll,nvwgf2umx.dll,nvd3dum,nvwgf2um,nvwgf2um Driver Version 9.18.13.2765 INF File oem27.inf (Section135 section) Color Planes Not Available Color Table Entries Not Available Resolution Not Available Bits/Pixel Not Available Memory Address 0xF6000000-0xF6FFFFFF Memory Address 0xE0000000-0xEFFFFFFF Memory Address 0xF0000000-0xF1FFFFFF I/O Port 0x0000EF80-0x0000EFFF IRQ Channel IRQ 4294967293 Driver c:\windows\system32\drivers\nvlddmkm.sys (9.18.13.2765, 10.79 MB (11,312,416 bytes), 12/23/2013 11:33 AM) Name Intel® HD Graphics 4600 PNP Device ID PCI\VEN_8086&DEV_0416&SUBSYS_FA471179&REV_06\3&11583659&0&10 Adapter Type Intel® HD Graphics Family, Intel Corporation compatible Adapter Description Intel® HD Graphics 4600 Adapter RAM (2,113,929,216) bytes Installed Drivers igdumdim64.dll,igd10iumd64.dll,igd10iumd64.dll,igdumdim32,igd10iumd32,igd10iumd32 Driver Version 10.18.10.3345 INF File oem101.inf (iHSWM_w81_P0 section) Color Planes Not Available Color Table Entries 4294967296 Resolution 1366 x 768 x 59 hertz Bits/Pixel 32 Memory Address 0xF7400000-0xF77FFFFF Memory Address 0xD0000000-0xDFFFFFFF I/O Port 0x0000F000-0x0000F03F IRQ Channel IRQ 4294967292 Driver c:\windows\system32\drivers\igdkmd64.sys (10.18.10.3345, 4.00 MB (4,195,840 bytes), 11/4/2013 6:22 PM) Edited July 10, 2014 by jaccuse Quote Link to comment Share on other sites More sharing options...
Rick Brewster Posted July 10, 2014 Share Posted July 10, 2014 The Intel GPU doesn't show up because the NVIDIA driver is doing some type of masquerading to hide/virtualize it from DirectX applications. In 4.0.1 I have code which detects this and it will automatically disable hardware acceleration (unless you turn it on in Settings). From my research into this it appears that the NVIDIA Optimus drivers are just plain broken. It's sad 1 Quote The Paint.NET Blog: https://blog.getpaint.net/ Donations are always appreciated! https://www.getpaint.net/donate.html Link to comment Share on other sites More sharing options...
jaccuse Posted July 10, 2014 Share Posted July 10, 2014 NVIDIA Optimus drivers are just plain broken. It's sad Rick, I'm ashamed to say that my drivers were about a month or two out of date. I updated to the latest drivers and I'm now unable to reproduce this issue in about ten minutes or so of messing around (usually used to happen fairly frequently with GPU acceleration.) I'm confident at this point that this was an nVidia problem (per your comment.) Thanks for your support and for your fantastic program. Quote Link to comment Share on other sites More sharing options...
Zyl Posted July 12, 2014 Author Share Posted July 12, 2014 Here is my diagnostics output also. Application paint.net 4.0 (Final 4.0.5288.36565)Build Date 2014-06-24 Hardware accelerated rendering (GPU) FalseAnimations TrueLanguage en-US OS Windows 7 Service Pack 1 (6.1.7601.65536).NET Runtime 4.0.30319.18444Physical Memory 3.893 MB CPU Intel® Core i5 CPU M 480 @ 2.67GHz Architecture x64 (64-bit) Process Mode 64-bit Speed ~2660 MHz Cores / Threads 4 Features DEP, SSE, SSE2, SSE3, SSSE3, SSE4_1, SSE4_2 Video Card NVIDIA GeForce GT 540M Dedicated Video RAM 978 MB Dedicated System RAM 0 MB Shared System RAM 1.690 MB Vendor ID 0x10DE Device ID 0x0DF4 Subsystem ID 0x10ED17C0 Revision 161 LUID 0x0000C531 Flags None Outputs 1 Video Card NVIDIA GeForce GT 540M Dedicated Video RAM 978 MB Dedicated System RAM 0 MB Shared System RAM 1.690 MB Vendor ID 0x10DE Device ID 0x0DF4 Subsystem ID 0x10ED17C0 Revision 161 LUID 0x0000CE8C Flags None Outputs 0 I will try updating my drivers, but this and over problems have been persistent over multiple driver generations, so I don't expect anything. Quote Link to comment Share on other sites More sharing options...
Rick Brewster Posted July 12, 2014 Share Posted July 12, 2014 Zyl, please 1) install the 4.0.1 beta, 2) re-enable hardware acceleration, and 3) report back to tell me if it works! Thanks http://forums.getpaint.net/index.php?/topic/29093-paintnet-401-beta-build-5305/ Quote The Paint.NET Blog: https://blog.getpaint.net/ Donations are always appreciated! https://www.getpaint.net/donate.html Link to comment Share on other sites More sharing options...
Zyl Posted July 12, 2014 Author Share Posted July 12, 2014 First of all: So those drivers did nothing, as expected. @ jaccuse: It might have wiped your Optimus preferences to default to auto-select, not permitting GPU in the first place. @ Rick: 4.0.1 works fine now with and without hardware acceleration. Good job. Quote Link to comment Share on other sites More sharing options...
Rick Brewster Posted July 12, 2014 Share Posted July 12, 2014 Excellent Quote The Paint.NET Blog: https://blog.getpaint.net/ Donations are always appreciated! https://www.getpaint.net/donate.html Link to comment Share on other sites More sharing options...
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