BlackCat Posted July 23, 2013 Share Posted July 23, 2013 I can't seem to be able to get an image from the printer. When I try, it freezes. If I try to back out of the scanning, it freezes. Quote Link to comment Share on other sites More sharing options...
Ego Eram Reputo Posted July 24, 2013 Share Posted July 24, 2013 Try updating your printer/scanner drivers first.I assume you mean that Paint.NET freezes when you attempt to use File > Acquire > From scanner or Camera? Is there a crash log on your desktop? How long did you allow the process to run before forcing an exit? Quote ebook: Mastering Paint.NET | resources: Plugin Index | Stereogram Tut | proud supporter of Codelab plugins: EER's Plugin Pack | Planetoid | StickMan | WhichSymbol+ | Dr Scott's Markup Renderer | CSV Filetype | dwarf horde plugins: Plugin Browser | ShapeMaker Link to comment Share on other sites More sharing options...
BlackCat Posted July 24, 2013 Author Share Posted July 24, 2013 My computer says that the driver is already up-to-date. Technically, it freezes when I click "scan" on the dialog box that appears. It sometimes gives the preview, but when I try to actually scan, it takes a while. After 10 or so minutes of absolutely nothing happening, I tried to back out. The scan button then said "Wait...". So I waited. That also took around 8 to ten minutes before I went to Task Manager. When I clicked "End Task", another dialog box appeared saying that Paint.net was not responding, and then it crashed. I'm also not sure how to attach my crash log. Quote Link to comment Share on other sites More sharing options...
Rick Brewster Posted July 24, 2013 Share Posted July 24, 2013 Sounds like the problem is with the driver. Even if it's up-to-date, that doesn't mean it works :-\ Quote The Paint.NET Blog: https://blog.getpaint.net/ Donations are always appreciated! https://www.getpaint.net/donate.html Link to comment Share on other sites More sharing options...
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