Paint.NET starting issue

[HappyMax]

Hi everybody,<br />I hope you can help me.<br /><br />Paint.NET Installation completes successfully, but when the program starts I always get this message:<br /><br />==========================================<br />Paint.NET has detected that some important installation files are missing. If you click the Repair button it will attempt to repair this and then continue loading.<br /><br />The missing files are: Microsoft Visual C++ Redistributable.<br />==========================================<br /><br />And that's it. After the "Repair" the program won't start and the error stays. I've installed C++ in every way. .NET Framework in all versions but nothing changes.<br /><br />Does anyone have an idea?<br /><br />Kind Regards,<br /><br />HappyMax

Edited November 27, 2010 by HappyMax

[csm725]

1. You've got a typo in your thread title, as funny as Paint.NET sounds, that's not the name of the program

2. Try reinstalling the C++ Redistrib. Then try reinstalling PdN.

[HappyMax]

@ csm725:

Thanks for your reply. I've forgotten a "t". Now it's alright.

I've tried all this stuff. I've installed (and deinstalled) the C++ redistr. and the .NET Framework but Paint.NET won't work. It's working fine on several customer PCs, but I can't get it running on mine. Any further idea of troubleshooting?

The system is a Windows 7 32-Bit system.

Kind Regards,

HappyMax

[Ego Eram Reputo]

Sounds like this: Missing VC redist. In that case downloading the missing files solved the issue.

Also of interest: Filetype plugin not showing in opensave list.

[HappyMax]

@ Reputo:

I'm sorry, I don't get any "missing message". I've just cleaned the system from all Framework, C++ and Paint.NET and reinstalled C++ 2010, .NET 3.5 and Paint.NET but the error is still there! The "repair" is finishing without ANY errors, but the software won't start.

Kind Regards,

HappyMax

[jpnboy]

Hey Happymax,

Have you tried doing a malware scan? I know it sounds weird, but I have heard that it may work. Use your favourite tool, I usually use Malwarebytes Antimalware or combofix.

Otherwise try a clean boot using msconfig and disable all the start-up items and see if it works.

Uninstalling PDN and clearing the %temp%(start->run->%temp%) directory of pdn related items may work too.

Post your log files once you've installed it (from %temp% folder) PdnMsiInstall.log, PdnSetupNgenInstall.log, PdnSetupShim.log if it doesn't work.