Nilks Posted October 4, 2007 Share Posted October 4, 2007 Hey Trying to post this again, since you dont like censored swearing in the title... I just wanted to try out paint.net and i downloaded it and installed it. After a reboot, i got a system-error. Runtime Error! Program: C:\Windows\System32\rundll32.exe This application has requested the Runtime to terminate it in a unusual way. Please contact the application's support team for more information After that i tried rebooting again with same result. So I uninstalled Paint.Net but still got the probs. The only thing i installed before the error, was paint.net BTW im using Vista. Any help? Quote Link to comment Share on other sites More sharing options...
drakaan Posted October 4, 2007 Share Posted October 4, 2007 Is there anything else you installed or updated recently (windows updates, driver updates, *anything*)? I've found (so far) links to browser plugins, sound card drivers, Nero, and malware/viruses as possible causes of that error. Here's my basic google search: http://www.google.com/search?q=Runtime+ ... .exe+vista Hopefully one of those things will help you with this problem. Quote Link to comment Share on other sites More sharing options...
Nilks Posted October 4, 2007 Author Share Posted October 4, 2007 I got some of the programs you mentioned, but the problem only occured AFTER the install of Paint.Net - untill then, i got the other programs installed with no probs. So i am pretty sure that's what is causing it. I didn't even do a windows update before the install, so not that either. Quote Link to comment Share on other sites More sharing options...
drakaan Posted October 4, 2007 Share Posted October 4, 2007 The reason I'm asking that question is that (and someone correct me if I'm way off here) there's nothing in Paint.net that would modify any files that would run at startup. The closest thing I can think of would be the stuff that adds Paint.NET to the right-click menu or adds filetype associations, but that goes away with a successful uninstall (at least on Windows XP...I would assume the same applies for Vista). It doesn't do us any good to try and fix a problem before we're *sure* what's causing it (I've fixed enough computers to know). Just to recap your issue: You downloaded and installed paint.net You rebooted your PC (never did mention why...that might be important). You saw a system error with rundll32.exe You uninstalled Paint.net You still see the system error with rundll32.exe If that's correct, then it might help to understand what rundll32.exe does and what that error gives us in the way of a hint. If you look >>>here<<<, you'll learn more than you likely want to know about rundll32.exe The short version is that rundll32.exe is used to run DLL's (hence the name), which are "libraries" of compiled computer code, typically used by other programs. At startup, many things happen, and many DLLs are loaded and run, they do everything from controlling the mouse and sound card to showing you annoying pop-up porn ads in internet explorer, depending on the dll in question. Without knowing which DLL it was that generated the error, it's pretty tough to say what's causing the problem. At the end of the article in the link above, they tell you how to list all of the stuff that's being run by rundll32. Between that, and a look through the event logs for things with roughly the same timestamp as when you see the error message, you should be able to get an idea of what's going on. Quote Link to comment Share on other sites More sharing options...
Bob Posted October 4, 2007 Share Posted October 4, 2007 This is not a Paint.NET related problem. Quote No. Way. I've just seen Bob. And... *poof!*—just like that—he disappears into the mist again. ~Helio Link to comment Share on other sites More sharing options...
drakaan Posted October 4, 2007 Share Posted October 4, 2007 This is not a Paint.NET related problem. Maybe, maybe not. As Isaac Asimov once wrote (and I'm paraphrasing) "There is insufficient data to generate a meaningful answer". There is an extremely small possibility that it's Paint.NET-related. It'd be nice to have enough info to be able to say with certainty that it's not. Quote Link to comment Share on other sites More sharing options...
HITMAN-X- Posted October 4, 2007 Share Posted October 4, 2007 I never tryed this so I don't know. But when you installed te .NET Frameworks did you install the 64x one or the 86x one. If you installed the 64x one does your OS support 64-Bit. Again I not sure if you can even install the wrong .Net Famework on a 32 bit OS. Quote DEXTUT.COM Link to comment Share on other sites More sharing options...
Nilks Posted October 5, 2007 Author Share Posted October 5, 2007 HITMAN-X- Vista has the framework built in from the beginning, so thats not the problem. To the rest of you, As i said earlier I didn't have the problem before the install, but just after the install i got the error. I can't find the errors in the log (too long) so i can give you anymore details. I dont know if is directly caused by Paint.Net but it did it indirectly, for sure... Quote Link to comment Share on other sites More sharing options...
drakaan Posted October 5, 2007 Share Posted October 5, 2007 'kay...here's the thing. Plenty of people here use Vista and Paint.NET, and we haven't seen this problem before. If we don't have enough to go on to figure out what's causing the problem (even if it is Paint.NET), we can't tell you how to fix it. I'm trying to help as much as possible, but that's pretty hard to do with no real indication of what's happening. It's like going to the doctor and saying "I ate some food, and I feel like it did something to my insides because I keep feeling queasy". If the doctor asks for more information, giving it usually speeds the diagnosis up considerably (or just makes it possible at all). Might be indigestion, might be salmonella, might be a stomach flu, who knows? That's where we're at. Quote Link to comment Share on other sites More sharing options...
Crazy Man Dan Posted October 7, 2007 Share Posted October 7, 2007 Since this error only happens at startup, unless you booted up, installed Paint.NET, rebooted, and saw the error for the first time, not only the installation of Paint.NET but everything you did during that session should be called into question. Anything you did between the last startup and the reboot could have caused this error. PDN may have been the only thing you installed, but unless that's the only thing you did, it's not immediately clear what the culprit is. Quote I am not a mechanism, I am part of the resistance; I am an organism, an animal, a creature, I am a beast. ~ Becoming the Archetype Link to comment Share on other sites More sharing options...
Rick Brewster Posted October 7, 2007 Share Posted October 7, 2007 Paint.NET doesn't muck with rundll32, nor does it add/remove anything from the list of things that are done at Windows startup. Like Bob said, this is not a Paint.NET issue. Quote The Paint.NET Blog: https://blog.getpaint.net/ Donations are always appreciated! https://www.getpaint.net/donate.html Link to comment Share on other sites More sharing options...
Nilks Posted October 11, 2007 Author Share Posted October 11, 2007 Well, the error doesn't just come on startup. If i even up a game or something, it sometimes comes with the error again. About the session: The only thing i did in the whole session was install Paint.NET - so it is this simple: I booted (no probs) I installed Paint.NET I rebooted (now we got probs) So basically this is very much a Paint.NET related problem of some sort. But if you guys can't help me, so be it. I have installed Ubuntu anyway and now uses The Gimp. Quote Link to comment Share on other sites More sharing options...
david.atwell Posted October 11, 2007 Share Posted October 11, 2007 You can say what you like. Paint.NET does not mess with rundll at all, as you've been told. It is obviously a problem with your computer, as no one else has had this problem. Please be reasonable. We're not idiots, don't treat us like we are. Quote  The Doctor: There was a goblin, or a trickster, or a warrior... A nameless, terrible thing, soaked in the blood of a billion galaxies. The most feared being in all the cosmos. And nothing could stop it, or hold it, or reason with it. One day it would just drop out of the sky and tear down your world.Amy: But how did it end up in there?The Doctor: You know fairy tales. A good wizard tricked it.River Song: I hate good wizards in fairy tales; they always turn out to be him. Link to comment Share on other sites More sharing options...
Nilks Posted October 11, 2007 Author Share Posted October 11, 2007 Im not an idiot either... Just because almost everybody says something, it doesnt have to be true. But i dont really care anymore - Ubuntu + GIMP = LUV! Quote Link to comment Share on other sites More sharing options...
Bob Posted October 11, 2007 Share Posted October 11, 2007 The only thing i did in the whole session was install Paint.NET - so it is this simple: I booted (no probs) I installed Paint.NET I rebooted (now we got probs) So basically this is very much a Paint.NET related problem of some sort Sorry, we don't want to feel agressive or something, but as you rebooted, it could be a reboot problem instead. Quote No. Way. I've just seen Bob. And... *poof!*—just like that—he disappears into the mist again. ~Helio Link to comment Share on other sites More sharing options...
david.atwell Posted October 11, 2007 Share Posted October 11, 2007 Im not an idiot either...Just because almost everybody says something, it doesnt have to be true. But i dont really care anymore - Ubuntu + GIMP = LUV! Look, we have 5,111 forum users. Over ten million people have downloaded the program. And this is the first time anyone on these forums - including Rick, the lead developer of the program and the single most knowledgeable person about it - have heard about it. Occam's Razor says that the simplest solution - that your computer is the problem, rather than that your computer is the only one out of ten million which has experienced the problem - is the correct one. Just think about it. :-) Quote  The Doctor: There was a goblin, or a trickster, or a warrior... A nameless, terrible thing, soaked in the blood of a billion galaxies. The most feared being in all the cosmos. And nothing could stop it, or hold it, or reason with it. One day it would just drop out of the sky and tear down your world.Amy: But how did it end up in there?The Doctor: You know fairy tales. A good wizard tricked it.River Song: I hate good wizards in fairy tales; they always turn out to be him. Link to comment Share on other sites More sharing options...
Ghost Ranger Posted October 12, 2007 Share Posted October 12, 2007 He probably got malware when he went to download Paint.NET, from some other site. Quote Link to comment Share on other sites More sharing options...
HITMAN-X- Posted October 12, 2007 Share Posted October 12, 2007 Did you uninstall the .NET Framework and then reinstalled it making sure that you installed the 86x for 32-bit windows or the 64x for the 64-bit windows depending on what windows you have ? Have you installed printers or aything like that ? (See rundll32 errors for that as well) Any new video games installed (see this error on my old old computer because it just was not good enough) There are so many errors with rundll32 and most of them give an error code. Try looking up that code to see what problem your getting. As it not Paint.NET as Paint.NET does not use rundll32 as was said. You can also go into Event Viewer and find out the information on this error and any other errors that are happening on your system. It more likey there is other errors going on in the back ground that cause this rundll32 error with out you even knowing. Quote DEXTUT.COM Link to comment Share on other sites More sharing options...
Nilks Posted October 13, 2007 Author Share Posted October 13, 2007 Ghost Ranger: I downloaded it from this site, so unless there is malware in your edition, i dont think so... Did you uninstall the .NET Framework and then reinstalled it making sure that you installed the 86x for 32-bit windows or the 64x for the 64-bit windows depending on what windows you have ? Yes i did - didnt help Have you installed printers or aything like that ? (See rundll32 errors for that as well) Nope nothing... Any new video games installed (see this error on my old old computer because it just was not good enough) Nothing new installed beside Paint.Net There are so many errors with rundll32 and most of them give an error code. Try looking up that code to see what problem your getting. As it not Paint.NET as Paint.NET does not use rundll32 as was said. I don't get any error code at all (not in the error box) You can also go into Event Viewer and find out the information on this error and any other errors that are happening on your system. It more likey there is other errors going on in the back ground that cause this rundll32 error with out you even knowing. The odd thing is, that i cant find the error - but its probably just me that cant find it - im sure it is somewhere. But i will try and look again. Thank you for trying to help... Quote Link to comment Share on other sites More sharing options...
Nilks Posted October 13, 2007 Author Share Posted October 13, 2007 I found something in the event log, but im not sure it is that. But im gonna post it anyhow. System - Provider [ Name] Desktop Window Manager - EventID 9013 [ Qualifiers] 16384 Level 4 Quote Link to comment Share on other sites More sharing options...
HITMAN-X- Posted October 14, 2007 Share Posted October 14, 2007 I found something in the event log, but im not sure it is that. But im gonna post it anyhow. System - Provider [ Name] Desktop Window Manager - EventID 9013 [ Qualifiers] 16384 Level 4 Did you click the link in the box to send it off to microsoft error database to see if they know what it is. Quote DEXTUT.COM Link to comment Share on other sites More sharing options...
Nilks Posted October 14, 2007 Author Share Posted October 14, 2007 Did you click the link in the box to send it off to microsoft error database to see if they know what it is. Yes i did, but the only thing it said, was that there was no similar error in their database. Quote Link to comment Share on other sites More sharing options...
HITMAN-X- Posted October 14, 2007 Share Posted October 14, 2007 Well this very much could be part of the problem because it an error and windows don't even know what it is yet and the error is for Vista's Desktop Window Manager (Can't help you with Vista). I would guess Desktop Window Manager would use rundll32 as XP use it for desktop as far as I can tell. Quote DEXTUT.COM Link to comment Share on other sites More sharing options...
Rick Brewster Posted October 14, 2007 Share Posted October 14, 2007 Um, that isn't even saying that DWM caused an error. It's just saying an event came from it. It's almost definitely unrelated. The event log is a big chronology of events and does not necessarily specify causality or correlation. Quote The Paint.NET Blog: https://blog.getpaint.net/ Donations are always appreciated! https://www.getpaint.net/donate.html Link to comment Share on other sites More sharing options...
HITMAN-X- Posted October 15, 2007 Share Posted October 15, 2007 Which is why I said it could be the problem . It really the only thing we got to go on as no one else can come up with what the problem is. :?: Quote DEXTUT.COM Link to comment Share on other sites More sharing options...
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