ScootCoot Posted April 6, 2018 Share Posted April 6, 2018 I have looked through the forum but see no solution to the printing error messages I am now receiving when attempting to print... I have the latest version of Paint.Net... This is the first time I have not been able to print from the program... Is this an error related to the OS...? (I use the latest Windows OS) Error message when attempting to print: "Your pictures can't be printed because this error occurred: " (3 error message boxes open, but NO details are given as to WHAT the error IS!) After closing the error message boxes, all that shows in the print dialog box is a 'Generating preview...' indicator with a progress bar running, but nothing further happens Clicking on 'Diagnostics' only gives the following and there is nothing in the 'crash log' folder: Application paint.net 4.0.21 (Final 4.21.6589.7045) Build Date Monday, January 15, 2018 Install type Classic Hardware accelerated rendering (GPU) True Animations True DPI 96.00 (1.00x scale) Language en-US OS Windows 10 Home x64 (10.0.16299.0) (0x65) .NET Runtime 4.0.30319.42000 Physical Memory 15,820 MB CPU AMD A4-5000 APU with Radeon(TM) HD Graphics Speed ~1497 MHz Cores / Threads 4 / 4 Features DEP, SSE, SSE2, SSE3, SSSE3, SSE4_1, SSE4_2, XSAVE Video Card AMD Radeon HD 8330 Dedicated Video RAM 492 MB Dedicated System RAM 0 MB Shared System RAM 7,910 MB Vendor ID 0x1002 Device ID 0x9832 Subsystem ID 0x2B18103C Revision 0 LUID 0x00008848 Flags None Outputs 2 Video Card Microsoft Basic Render Driver Dedicated Video RAM 0 MB Dedicated System RAM 0 MB Shared System RAM 7,910 MB Vendor ID 0x1414 Device ID 0x008C Subsystem ID 0x00000000 Revision 0 LUID 0x00008EE0 Flags Software Outputs 0 Quote "...life is what happens to you while you're busy makin' other plans..." john lennon Link to comment Share on other sites More sharing options...
SodiumEnglish Posted April 6, 2018 Share Posted April 6, 2018 (edited) Are you able to print something from another program: Microsoft Word; Notepad; Web browser? If you can't than it is either your machine or the printer but if you can than it may be something wrong with your Paint.NET installation. Edited April 6, 2018 by SodiumEnglish Quote Link to comment Share on other sites More sharing options...
Woodsy Posted April 6, 2018 Share Posted April 6, 2018 (edited) Hey @ScootCoot perhaps you'd better read rule #3. It's considered rude to use all capitals. Like in your title. Edited April 6, 2018 by Woodsy Quote My PDN Gallery Link to comment Share on other sites More sharing options...
ScootCoot Posted April 6, 2018 Author Share Posted April 6, 2018 @SodiumEnglish - Thanks for your reply... Yes, I can print from other programs, no problem... It's only Paint.Net that is the problem program at this time... The program works fine other than the printing part... @Woodsy - Sorry for 'breaking rule #3' on posting to the forum - I do know that using all uppercase within the body of a message - be it here or some other forum - is frowned upon, and to use your word: 'rude' (I get it - it is the same as shouting)... I've posted in many a forum and this is the first one with a rule about not using an all uppercase title for a message... In the future, on this forum, I will refrain from using all UPPERCASE in the title of a posting... You have yourself a good day... Quote "...life is what happens to you while you're busy makin' other plans..." john lennon Link to comment Share on other sites More sharing options...
Woodsy Posted April 6, 2018 Share Posted April 6, 2018 Sorry to call you out @ScootCoot, I don't usually do it. I didn't mean to be rude myself but one of the mods would have mentioned it. Quote My PDN Gallery Link to comment Share on other sites More sharing options...
ScootCoot Posted April 6, 2018 Author Share Posted April 6, 2018 No problem, Woodsy... You're probably correct that '...one of the mods would have mentioned it.', but I would have responded the same way to their 'call out' as I did to yours... You were just doing your job... You can tell from my 'record' on here, my postings and replies could be categorized under a 'rare' category... I did take a look at 'rule #3', but 'rule #6' probably would have applied as well... Feel free to, if it is possible, to correct my message title to how it should be - I don't have a problem with that... Take care... Quote "...life is what happens to you while you're busy makin' other plans..." john lennon Link to comment Share on other sites More sharing options...
toe_head2001 Posted April 6, 2018 Share Posted April 6, 2018 28 minutes ago, ScootCoot said: Yes, I can print from other programs, no problem... It's only Paint.Net that is the problem program at this time... Ok, but most other programs don't use the 'Print Pictures' dialog from Windows. Do your error messages appear before or after the 'Print Pictures' dialog is shown? Quote (September 25th, 2023) Sorry about any broken images in my posts. I am aware of the issue. My Gallery | My Plugin Pack Layman's Guide to CodeLab Link to comment Share on other sites More sharing options...
ScootCoot Posted April 6, 2018 Author Share Posted April 6, 2018 Thanks for the reply, toe_head2001... The error messages appear as soon as I click on the print icon in the program - usually 3, one right after another, then the print dialog box opens, and when I click on 'Print" in the dialog box, the error messages appear again... Clicking the 'Print" button in the dialog box, four error messages appear one right after another and I have to close each error message box... Again, there are no details shown as to what the error is... And, no diagnostic log is created other than what I pasted in my first message... It's a mystery to me because I never had any problems printing from Paint.Net before... I'm pretty sure it's not on my end - i.e., my printer or system... Quote "...life is what happens to you while you're busy makin' other plans..." john lennon Link to comment Share on other sites More sharing options...
toe_head2001 Posted April 6, 2018 Share Posted April 6, 2018 Ok, let's try to eliminate some variables. You can also invoke the 'Print Pictures' dialog from Windows Explorer (or the Desktop). Please right click on one of your image files, and select 'Print' from the context menu. Do the error messages appear? Quote (September 25th, 2023) Sorry about any broken images in my posts. I am aware of the issue. My Gallery | My Plugin Pack Layman's Guide to CodeLab Link to comment Share on other sites More sharing options...
ScootCoot Posted April 6, 2018 Author Share Posted April 6, 2018 Thanks, toe_head2001... Here's a screenshot of what happened when I did the right click, print as you suggested... As you can see, an error message but not details as to what the errors are... Quote "...life is what happens to you while you're busy makin' other plans..." john lennon Link to comment Share on other sites More sharing options...
BoltBait Posted April 7, 2018 Share Posted April 7, 2018 Since you have removed Paint.NET from the equation, I'm going to say the issue is either with Windows or your printer driver. Try applying all Windows updates and see if there is an updated printer driver from HP. Quote Download: BoltBait's Plugin Pack | CodeLab | and a Free Computer Dominos Game Link to comment Share on other sites More sharing options...
ScootCoot Posted April 7, 2018 Author Share Posted April 7, 2018 Thanks, BoltBait... You're probably correct... I spoke to soon before running the test that toe_head2001 suggested... <sigh> Guess I will have to spend the time figuring it out thanks to HP and Microsoft... :-) <another sigh> Appreciate all the feedback from everyone...! Quote "...life is what happens to you while you're busy makin' other plans..." john lennon Link to comment Share on other sites More sharing options...
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