gswa Posted February 3, 2016 Share Posted February 3, 2016 (edited) Hello. I love to use Paint.Net. Thanks for developing such a cool application. Yesterday I found that's my recently installed 4.09 (Windows 7 x64) doesn't run anymore (nothing happend when I click on the shortcut), so I decided to reinstall it, Uninstallation went ok. When I tried to install it I've got a program crash message from Windows (see attached screenshot, it's not in English, but it's about 'Windows unable to find a solution bla-bla-bla and closed a program). What can I do to make it work again? Edited February 3, 2016 by gswa Quote Link to comment Share on other sites More sharing options...
Ego Eram Reputo Posted February 3, 2016 Share Posted February 3, 2016 You need to clean out the last installation. Go here and read post #2 about the Windows Installer Cleanup Utility: http://forums.getpaint.net/index.php?/topic/692-install-update-or-uninstall-trouble-read-this/ Other forum users have successfully used Revo uninstaller. Once the old installation is removed you should be able to reinstall. Quote ebook: Mastering Paint.NET | resources: Plugin Index | Stereogram Tut | proud supporter of Codelab plugins: EER's Plugin Pack | Planetoid | StickMan | WhichSymbol+ | Dr Scott's Markup Renderer | CSV Filetype | dwarf horde plugins: Plugin Browser | ShapeMaker Link to comment Share on other sites More sharing options...
gswa Posted February 3, 2016 Author Share Posted February 3, 2016 There are no Paint.Net installation in Windows Installer Cleanup Utility's list. Nothing to remove. Quote Link to comment Share on other sites More sharing options...
Ego Eram Reputo Posted February 3, 2016 Share Posted February 3, 2016 Are you up to date with your Windows updates? Do you have .NET 4.6 installed? Quote ebook: Mastering Paint.NET | resources: Plugin Index | Stereogram Tut | proud supporter of Codelab plugins: EER's Plugin Pack | Planetoid | StickMan | WhichSymbol+ | Dr Scott's Markup Renderer | CSV Filetype | dwarf horde plugins: Plugin Browser | ShapeMaker Link to comment Share on other sites More sharing options...
gswa Posted February 4, 2016 Author Share Posted February 4, 2016 yes and yes may be there is some command line option to debug installer crash? Quote Link to comment Share on other sites More sharing options...
gswa Posted February 4, 2016 Author Share Posted February 4, 2016 Ough! Magic. I tried 4.05 and got it crashed same way, but I had successfully installed 3.5.11. Anyway it wants to be updated to 4.09 Quote Link to comment Share on other sites More sharing options...
Rick Brewster Posted February 4, 2016 Share Posted February 4, 2016 What happens if you install the Visual C++ 2015 runtime? https://www.microsoft.com/en-us/download/details.aspx?id=48145 There have been some weird issues, like the one you're reporting, which are solved by installing that. Still trying to figure out the precise circumstances which lead to this. What types of Visual Studio apps do you have installed? (like Visual Studio 2013, maybe "Visual Studio Code" does this, etc.) Quote The Paint.NET Blog: https://blog.getpaint.net/ Donations are always appreciated! https://www.getpaint.net/donate.html Link to comment Share on other sites More sharing options...
gswa Posted February 4, 2016 Author Share Posted February 4, 2016 (edited) Well, I had installed Visual C++ 2015 runtime. No changes. I do not use any of these apps. Can I provide any additional info? Edited February 4, 2016 by gswa Quote Link to comment Share on other sites More sharing options...
Recommended Posts
Join the conversation
You can post now and register later. If you have an account, sign in now to post with your account.