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Problems with run then with installation


gswa
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Hello.

 

I love to use Paint.Net. Thanks for developing such a cool application.

 

Yesterday I found that's my recently installed 4.09 (Windows 7 x64) doesn't run anymore (nothing happend when I click on the shortcut), so I decided to reinstall it,

Uninstallation went ok. When I tried to install it I've got a program crash message from Windows (see attached screenshot, it's not in English, but it's about 'Windows unable to find a solution bla-bla-bla and closed a program).

 

What can I do to make it work again?

post-145708-0-06113400-1454483338_thumb.

Edited by gswa
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You need to clean out the last installation. Go here and read post #2 about the Windows Installer Cleanup Utility: http://forums.getpaint.net/index.php?/topic/692-install-update-or-uninstall-trouble-read-this/

 

Other forum users have successfully used Revo uninstaller.

 

Once the old installation is removed you should be able to reinstall.

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Are you up to date with your Windows updates?

 

Do you have .NET 4.6 installed?

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What happens if you install the Visual C++ 2015 runtime? https://www.microsoft.com/en-us/download/details.aspx?id=48145

 

There have been some weird issues, like the one you're reporting, which are solved by installing that. Still trying to figure out the precise circumstances which lead to this.

 

What types of Visual Studio apps do you have installed? (like Visual Studio 2013, maybe "Visual Studio Code" does this, etc.)

The Paint.NET Blog: https://blog.getpaint.net/

Donations are always appreciated! https://www.getpaint.net/donate.html

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