pandablue86 Posted April 11, 2012 Share Posted April 11, 2012 (edited) All of a sudden paint.net is freezing and not letting me open any photos. This is the error report I get Problem Event Name: AppHangB1 Application Name: PaintDotNet.exe Application Version: 3.510.4297.28970 Application Timestamp: 4e8f93d5 Hang Signature: e7f0 Hang Type: 256 OS Version: 6.0.6002.2.2.0.768.3 Locale ID: 1033 Additional Hang Signature 1: 6ddf94d22f91721e97f38d9da402fd1e Additional Hang Signature 2: e21a Additional Hang Signature 3: bdd54edfbed2e28c87d0136a6297bb63 Additional Hang Signature 4: e7f0 Additional Hang Signature 5: 6ddf94d22f91721e97f38d9da402fd1e Additional Hang Signature 6: e21a Additional Hang Signature 7: bdd54edfbed2e28c87d0136a6297bb63 It was working this morning and now all of a sudden its not. It works in safe mode. I have checked at least one of my virus scans and nothing. Edited April 11, 2012 by pandablue86 Quote Link to comment Share on other sites More sharing options...
Ego Eram Reputo Posted April 11, 2012 Share Posted April 11, 2012 Is there a crash log on your desktop? Quote ebook: Mastering Paint.NET | resources: Plugin Index | Stereogram Tut | proud supporter of Codelab plugins: EER's Plugin Pack | Planetoid | StickMan | WhichSymbol+ | Dr Scott's Markup Renderer | CSV Filetype | dwarf horde plugins: Plugin Browser | ShapeMaker Link to comment Share on other sites More sharing options...
pandablue86 Posted April 12, 2012 Author Share Posted April 12, 2012 (edited) No there is not. I discovered that I can drag a picture from my picture folder and alter it and save it. But when I go to the menu bar and click open it freezes. And I can't create a new picture. Edited April 12, 2012 by pandablue86 Quote Link to comment Share on other sites More sharing options...
Ego Eram Reputo Posted April 12, 2012 Share Posted April 12, 2012 Give us the specs of your system, OS, service packs, .NET framework, memory, etc..., The more info you can supply the better. A screenshot of the error message might also help us help you. Quote ebook: Mastering Paint.NET | resources: Plugin Index | Stereogram Tut | proud supporter of Codelab plugins: EER's Plugin Pack | Planetoid | StickMan | WhichSymbol+ | Dr Scott's Markup Renderer | CSV Filetype | dwarf horde plugins: Plugin Browser | ShapeMaker Link to comment Share on other sites More sharing options...
pandablue86 Posted April 14, 2012 Author Share Posted April 14, 2012 (edited) Windows Vista Home Premium Manufacturer:Toshiba Model: Satelite L505 Processor: Intel® Core 2 Duo CPU T6400 @ 2.00GHz 2.00 GHz Memory(RAM) 3.00 GB .NET Framework 4 Edited April 14, 2012 by pandablue86 Quote Link to comment Share on other sites More sharing options...
pandablue86 Posted April 21, 2012 Author Share Posted April 21, 2012 Still not working. Quote Link to comment Share on other sites More sharing options...
Rick Brewster Posted April 21, 2012 Share Posted April 21, 2012 It only hangs when you go to File->Open? My guess is you have a buggy Windows shell extension, like maybe a thumbnail provider for DivX movies. If this is the case, whatever folder it's trying to boot up the Open folder in likely has a file that's tripping up that thumbnail provider. Or this folder in question could be on a slow network path or a jittery external hard drive that won't wake up properly (probably not that last one though). And if you really gotta know which folder this is because you can't remember and/or you're not psychic, open up Registry Editor (regedit). Go to HKEY_CURRENT_USER \ Software \ Paint.NET and then find the little key called LastFileDialogDirectory. Then you can open up the directory it's talking about and investigate. And, you can delete it or change it to point to somewhere else. SImplest would just be "C:\" (without the quotes though). Anyway that's my hypothesis. Quote The Paint.NET Blog: https://blog.getpaint.net/ Donations are always appreciated! https://www.getpaint.net/donate.html Link to comment Share on other sites More sharing options...
pandablue86 Posted April 22, 2012 Author Share Posted April 22, 2012 (edited) Its working now. I made the directory point to My pictures and changed a folder name and moved some pictures cus that folder also was freezing up. Thanks for the help. Edited April 22, 2012 by pandablue86 Quote Link to comment Share on other sites More sharing options...
Rick Brewster Posted April 23, 2012 Share Posted April 23, 2012 Glad to hear it. Quote The Paint.NET Blog: https://blog.getpaint.net/ Donations are always appreciated! https://www.getpaint.net/donate.html Link to comment Share on other sites More sharing options...
d1ngus Posted April 24, 2012 Share Posted April 24, 2012 I have incurred the same problem. When I go to open a file in paint.net, the program crashes. (The same occurs when I attempt to open a file in MS Paint) I went into the registry as you directed but there is no LastFileDialogDirectory in the registry. Although I am confident this is the problem, I'll include the log: Application version: Paint.NET v3.5.10 (Final Release build 3.510.4297.28964) Time of crash: 4/23/2012 6:03:21 PM Application uptime: 00:00:22.3993928 Install directory: C:\Program Files\Paint.NET Current directory: C:\Program Files\Paint.NET OS Version: 6.1.7600.0 Workstation x64 .NET version: CLR 2.0.50727.4963 x64, FX 2.0 (rtm sp1 sp2) 3.0 (rtm sp1 sp2) 3.5 (rtm sp1 sp1_CP) 4.0 (rtm) Processor: 4x "Intel® Core i5 CPU M 460 @ 2.53GHz" @ ~2527MHz (DEP, SSE, SSE2, SSE3, SSSE3, SSE4_1, SSE4_2), fps=0x1 Physical memory: 3893 MB UI DPI: 96.00 dpi (1.00x scale) UI Theme: Aero/Aero + DWM (Aero.msstyles) Updates: true, 4/23/2012 Locale: pdnr.c: en-US, hklm: en-US, hkcu: n/a, cc: en-US, cuic: en-US Managed assemblies: mscorlib, Version=2.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089 @ C:\Windows\Microsoft.NET\Framework64\v2.0.50727\mscorlib.dll PaintDotNet, Version=3.510.4297.28970, Culture=neutral, PublicKeyToken=null @ C:\Program Files\Paint.NET\PaintDotNet.exe PaintDotNet.Base, Version=3.510.4297.28957, Culture=neutral, PublicKeyToken=null @ C:\Program Files\Paint.NET\PaintDotNet.Base.dll System, Version=2.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089 @ C:\Windows\assembly\GAC_MSIL\System\2.0.0.0__b77a5c561934e089\System.dll WindowsBase, Version=3.0.0.0, Culture=neutral, PublicKeyToken=31bf3856ad364e35 @ C:\Windows\assembly\GAC_MSIL\WindowsBase\3.0.0.0__31bf3856ad364e35\WindowsBase.dll System.Windows.Forms, Version=2.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089 @ C:\Windows\assembly\GAC_MSIL\System.Windows.Forms\2.0.0.0__b77a5c561934e089\System.Windows.Forms.dll System.Drawing, Version=2.0.0.0, Culture=neutral, PublicKeyToken=b03f5f7f11d50a3a @ C:\Windows\assembly\GAC_MSIL\System.Drawing\2.0.0.0__b03f5f7f11d50a3a\System.Drawing.dll System.Core, Version=3.5.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089 @ C:\Windows\assembly\GAC_MSIL\System.Core\3.5.0.0__b77a5c561934e089\System.Core.dll PaintDotNet.Core, Version=3.510.4297.28965, Culture=neutral, PublicKeyToken=null @ C:\Program Files\Paint.NET\PaintDotNet.Core.dll PaintDotNet.SystemLayer, Version=3.510.4297.28964, Culture=neutral, PublicKeyToken=null @ C:\Program Files\Paint.NET\PaintDotNet.SystemLayer.dll PaintDotNet.Resources, Version=3.510.4297.28964, Culture=neutral, PublicKeyToken=null @ C:\Program Files\Paint.NET\PaintDotNet.Resources.dll PaintDotNet.Data, Version=3.510.4297.28969, Culture=neutral, PublicKeyToken=null @ C:\Program Files\Paint.NET\PaintDotNet.Data.dll PaintDotNet.Effects, Version=3.510.4297.28970, Culture=neutral, PublicKeyToken=null @ C:\Program Files\Paint.NET\PaintDotNet.Effects.dll PaintDotNet.SystemLayer.Native.x64, Version=3.510.4297.28963, Culture=neutral, PublicKeyToken=null @ C:\Program Files\Paint.NET\PaintDotNet.SystemLayer.Native.x64.dll msvcm90, Version=9.0.30729.6161, Culture=neutral, PublicKeyToken=b03f5f7f11d50a3a @ C:\Windows\WinSxS\amd64_microsoft.vc90.crt_1fc8b3b9a1e18e3b_9.0.30729.6161_none_08e61857a83bc251\msvcm90.dll System.Xml, Version=2.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089 @ C:\Windows\assembly\GAC_MSIL\System.Xml\2.0.0.0__b77a5c561934e089\System.Xml.dll Native modules: C:\Program Files\Paint.NET\PaintDotNet.exe, version='3.510.4297.28970' C:\Windows\SYSTEM32\ntdll.dll, version='6.1.7600.16385 (win7_rtm.090713-1255)' C:\Windows\SYSTEM32\MSCOREE.DLL, version='4.0.31106.0 (Main.031106-0000)' C:\Windows\system32\KERNEL32.dll, version='6.1.7600.16385 (win7_rtm.090713-1255)' C:\Windows\system32\KERNELBASE.dll, version='6.1.7600.16385 (win7_rtm.090713-1255)' C:\Windows\system32\ADVAPI32.dll, version='6.1.7600.16385 (win7_rtm.090713-1255)' C:\Windows\system32\msvcrt.dll, version='7.0.7600.16930 (win7_gdr.111215-1720)' C:\Windows\SYSTEM32\sechost.dll, version='6.1.7600.16385 (win7_rtm.090713-1255)' C:\Windows\system32\RPCRT4.dll, version='6.1.7600.16385 (win7_rtm.090713-1255)' C:\Windows\Microsoft.NET\Framework64\v4.0.30319\mscoreei.dll, version='4.0.30319.237 (RTMGDR.030319-2300)' C:\Windows\system32\SHLWAPI.dll, version='6.1.7600.16385 (win7_rtm.090713-1255)' C:\Windows\system32\GDI32.dll, version='6.1.7600.16385 (win7_rtm.090713-1255)' C:\Windows\system32\USER32.dll, version='6.1.7600.16385 (win7_rtm.090713-1255)' C:\Windows\system32\LPK.dll, version='6.1.7600.16385 (win7_rtm.090713-1255)' C:\Windows\system32\USP10.dll, version='1.0626.7600.16385 (win7_rtm.090713-1255)' C:\Windows\system32\IMM32.DLL, version='6.1.7600.16385 (win7_rtm.090713-1255)' C:\Windows\system32\MSCTF.dll, version='6.1.7600.16385 (win7_rtm.090713-1255)' C:\Windows\Microsoft.NET\Framework64\v2.0.50727\mscorwks.dll, version='2.0.50727.4963 (win7RTMGDR.050727-4900)' C:\Windows\WinSxS\amd64_microsoft.vc80.crt_1fc8b3b9a1e18e3b_8.0.50727.4927_none_88dce9872fb18caf\MSVCR80.dll, version='8.00.50727.4927' C:\Windows\system32\shell32.dll, version='6.1.7600.16385 (win7_rtm.090713-1255)' C:\Windows\system32\ole32.dll, version='6.1.7600.16385 (win7_rtm.090713-1255)' C:\Windows\system32\profapi.dll, version='6.1.7600.16385 (win7_rtm.090713-1255)' C:\Windows\assembly\NativeImages_v2.0.50727_64\mscorlib\89539913ae4a7cd0cb6ca733d6bf699e\mscorlib.ni.dll, version='2.0.50727.4963 (win7RTMGDR.050727-4900)' C:\Windows\system32\CRYPTBASE.dll, version='6.1.7600.16385 (win7_rtm.090713-1255)' C:\Windows\system32\uxtheme.dll, version='6.1.7600.16385 (win7_rtm.090713-1255)' C:\Windows\assembly\NativeImages_v2.0.50727_64\System\3d69c3a887aa1a4b35fdeea64aa5735b\System.ni.dll, version='2.0.50727.4968 (win7RTMGDR.050727-4900)' C:\Windows\assembly\NativeImages_v2.0.50727_64\System.Core\7b94dfe397b4626f568ff83bd2b6e54e\System.Core.ni.dll, version='3.5.30729.4926 built by: NetFXw7' C:\Windows\assembly\NativeImages_v2.0.50727_64\WindowsBase\72f21f61357658b9c6b7b4b1a1e33987\WindowsBase.ni.dll, version='3.0.6920.5001 built by: Win7RTMGDR' C:\Windows\assembly\NativeImages_v2.0.50727_64\System.Drawing\159e60648425189056c3b33fd56480cb\System.Drawing.ni.dll, version='2.0.50727.4974 (win7RTMGDR.050727-4900)' C:\Windows\assembly\NativeImages_v2.0.50727_64\System.Windows.Forms\1dbbc192e54135e0fc00ce666dccb45b\System.Windows.Forms.ni.dll, version='2.0.50727.4961 (win7RTMGDR.050727-4900)' C:\Windows\assembly\NativeImages_v2.0.50727_64\PaintDotNet.Base\d0f6e90962e5b0eab19bedf219c4a0db\PaintDotNet.Base.ni.dll, version='3.510.4297.28957' C:\Windows\assembly\NativeImages_v2.0.50727_64\PaintDotNet.SystemL#\cf7c8e9a9cd9b9dace4662d4e8aaa07c\PaintDotNet.SystemLayer.ni.dll, version='3.510.4297.28964' C:\Windows\assembly\NativeImages_v2.0.50727_64\PaintDotNet.Resourc#\9abe7d443aafe63c11358b216e66a141\PaintDotNet.Resources.ni.dll, version='3.510.4297.28964' C:\Windows\system32\CRYPTSP.dll, version='6.1.7600.16385 (win7_rtm.090713-1255)' C:\Windows\system32\rsaenh.dll, version='6.1.7600.16385 (win7_rtm.090713-1255)' C:\Windows\assembly\NativeImages_v2.0.50727_64\PaintDotNet.Core\9dac4978229b20cd0ab183a81af1f2c8\PaintDotNet.Core.ni.dll, version='3.510.4297.28965' C:\Windows\assembly\NativeImages_v2.0.50727_64\PaintDotNet.Data\81fa6d32abcfa3bdbbb92a195a9d8b23\PaintDotNet.Data.ni.dll, version='3.510.4297.28969' C:\Windows\assembly\NativeImages_v2.0.50727_64\PaintDotNet\d321ecec9b834e2e1b2ab636db79c8b5\PaintDotNet.ni.exe, version='3.510.4297.28970' C:\Windows\assembly\NativeImages_v2.0.50727_64\PaintDotNet.SystemL#\a9fd06474ea31e653168150c670707c3\PaintDotNet.SystemLayer.Native.x64.ni.dll, version='3.510.0.0' C:\Windows\assembly\NativeImages_v2.0.50727_64\Interop.WIA\d512683a0f57fb8d8f2cb41d08fa29d8\Interop.WIA.ni.dll, version='1.0.0.0' C:\Windows\assembly\NativeImages_v2.0.50727_64\PaintDotNet.Effects\55864d197d67461c88a0249147e0b3aa\PaintDotNet.Effects.ni.dll, version='3.510.4297.28970' C:\Program Files\Paint.NET\Native.x64\PaintDotNet.Native.x64.dll, version='3.510.0.0' C:\Windows\WinSxS\amd64_microsoft.vc90.crt_1fc8b3b9a1e18e3b_9.0.30729.6161_none_08e61857a83bc251\MSVCR90.dll, version='9.00.30729.6161' C:\Windows\WinSxS\amd64_microsoft.vc90.openmp_1fc8b3b9a1e18e3b_9.0.30729.6161_none_390d35aa0a1f21f9\VCOMP90.DLL, version='9.00.30729.6161 built by: QFE' C:\Windows\system32\dwmapi.dll, version='6.1.7600.16385 (win7_rtm.090713-1255)' C:\Windows\WinSxS\amd64_microsoft.windows.gdiplus_6595b64144ccf1df_1.1.7600.16385_none_2b4f45e87195fcc4\gdiplus.dll, version='6.1.7600.16385 (win7_rtm.090713-1255)' C:\Windows\Microsoft.NET\Framework64\v2.0.50727\mscorjit.dll, version='2.0.50727.4961 (win7RTMGDR.050727-4900)' C:\Windows\system32\WindowsCodecs.dll, version='6.1.7600.16385 (win7_rtm.090713-1255)' C:\Program Files\WIDCOMM\Bluetooth Software\btmmhook.dll, version='6.3.0.5600' C:\Windows\system32\OLEAUT32.dll, version='6.1.7600.16872' C:\Windows\system32\PSAPI.DLL, version='6.1.7600.16385 (win7_rtm.090713-1255)' C:\Windows\WinSxS\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7600.16661_none_fa62ad231704eab7\comctl32.dll, version='6.10 (win7_rtm.090713-1255)' C:\Program Files\Paint.NET\PaintDotNet.SystemLayer.Native.x64.dll, version='3.510.0.0' C:\Windows\WinSxS\amd64_microsoft.vc90.atl_1fc8b3b9a1e18e3b_9.0.30729.6161_none_0a1fd3a3a768b895\ATL90.DLL, version='9.00.30729.6161' C:\Windows\WinSxS\amd64_microsoft.vc90.crt_1fc8b3b9a1e18e3b_9.0.30729.6161_none_08e61857a83bc251\msvcm90.dll, version='9.00.30729.6161' C:\Windows\system32\d2d1.dll, version='6.1.7600.16961 (win7_gdr.120209-1505)' C:\Windows\system32\dwrite.dll, version='6.1.7600.16385 (win7_rtm.090713-1255)' C:\Windows\system32\RpcRtRemote.dll, version='6.1.7600.16385 (win7_rtm.090713-1255)' C:\Windows\system32\wtsapi32.dll, version='6.1.7600.16385 (win7_rtm.090713-1255)' C:\Windows\system32\WINSTA.dll, version='6.1.7600.16385 (win7_rtm.090713-1255)' C:\Windows\system32\version.dll, version='6.1.7600.16385 (win7_rtm.090713-1255)' C:\Windows\system32\SetupApi.dll, version='6.1.7600.16385 (win7_rtm.090713-1255)' C:\Windows\system32\CFGMGR32.dll, version='6.1.7600.16385 (win7_rtm.090713-1255)' C:\Windows\system32\DEVOBJ.dll, version='6.1.7600.16385 (win7_rtm.090713-1255)' C:\Windows\system32\WINTRUST.dll, version='6.1.7600.16970 (win7_gdr.120229-1504)' C:\Windows\system32\CRYPT32.dll, version='6.1.7600.16385 (win7_rtm.090713-1255)' C:\Windows\system32\MSASN1.dll, version='6.1.7600.16415 (win7_gdr.090828-1615)' C:\Windows\system32\CLBCatQ.DLL, version='2001.12.8530.16385 (win7_rtm.090713-1255)' C:\Windows\assembly\NativeImages_v2.0.50727_64\System.Xml\e27a134ab834ece4ba174b926a825e15\System.Xml.ni.dll, version='2.0.50727.4927 (NetFXspW7.050727-4900)' C:\Windows\System32\comdlg32.dll, version='6.1.7600.16385 (win7_rtm.090713-1255)' Exception details: System.Runtime.InteropServices.SEHException: External component has thrown an exception. at System.Windows.Forms.OpenFileDialog.CreateVistaDialog() at System.Windows.Forms.FileDialog.RunDialogVista(IntPtr hWndOwner) at System.Windows.Forms.CommonDialog.ShowDialog(IWin32Window owner) at PaintDotNet.SystemLayer.ClassicFileDialog.ShowDialog(IWin32Window owner) in D:\src\pdn\pdn_35x\src\SystemLayer\ClassicFileDialog.cs:line 137 at PaintDotNet.Controls.DocumentWorkspace.ShowFileDialog(Control owner, IFileDialog fd, Boolean populateInitialDir) in D:\src\pdn\pdn_35x\src\PaintDotNet\Controls\DocumentWorkspace.cs:line 1734 at PaintDotNet.Controls.DocumentWorkspace.ChooseFiles(Control owner, String[]& fileNames, Boolean multiselect, String startingDir) in D:\src\pdn\pdn_35x\src\PaintDotNet\Controls\DocumentWorkspace.cs:line 1825 at PaintDotNet.Actions.OpenFileAction.PerformAction(AppWorkspace appWorkspace) in D:\src\pdn\pdn_35x\src\PaintDotNet\Actions\OpenFileAction.cs:line 41 at PaintDotNet.Controls.AppWorkspace.PerformAction(AppWorkspaceAction performMe) in D:\src\pdn\pdn_35x\src\PaintDotNet\Controls\AppWorkspace.cs:line 1879 at System.Windows.Forms.ToolStripItem.RaiseEvent(Object key, EventArgs e) at System.Windows.Forms.ToolStripMenuItem.OnClick(EventArgs e) at PaintDotNet.Menus.PdnMenuItem.OnClick(EventArgs e) in D:\src\pdn\pdn_35x\src\PaintDotNet\Menus\PdnMenuItem.cs:line 302 at System.Windows.Forms.ToolStripItem.HandleClick(EventArgs e) at System.Windows.Forms.ToolStripItem.HandleMouseUp(MouseEventArgs e) at System.Windows.Forms.ToolStrip.OnMouseUp(MouseEventArgs mea) at System.Windows.Forms.ToolStripDropDown.OnMouseUp(MouseEventArgs mea) at System.Windows.Forms.Control.WmMouseUp(Message& m, MouseButtons button, Int32 clicks) at System.Windows.Forms.Control.WndProc(Message& m) at System.Windows.Forms.ToolStrip.WndProc(Message& m) at System.Windows.Forms.ToolStripDropDown.WndProc(Message& m) at System.Windows.Forms.Control.ControlNativeWindow.WndProc(Message& m) at System.Windows.Forms.NativeWindow.Callback(IntPtr hWnd, Int32 msg, IntPtr wparam, IntPtr lparam) Quote Link to comment Share on other sites More sharing options...
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