TimCee Posted December 5, 2010 Share Posted December 5, 2010 Have just started using Paint.net. I've opened a few .jpeg files taken with a Canon EOS450D, made some simple changes and 'saved as' the default file setting = .jpeg etc. I get a progress bar which suggests the application is saving the file OK. Then, I can't open these 'saved as' files either from within Paint.Net or by double clicking them and telling Windows to use Paint.net to open them. Paint.net alert message says: "The image type is not recognized, and cannot be opened." Same happens if I 'save as' .tif format. Files show up as a generic 'file' in Explorer or on the desktop - they don't have the regular .jpeg icon against them. Files are about half the size of the originals though they have not been cropped. I'm running XP Home SP3. Don't get the problem if I do a straight 'save'. File reopens OK. Guidance appreciated. Thanks. Quote Link to comment Share on other sites More sharing options...
Sarkut Posted December 5, 2010 Share Posted December 5, 2010 Can you post a sample of one of these files? Quote Link to comment Share on other sites More sharing options...
mountnman Posted December 5, 2010 Share Posted December 5, 2010 sounds like a problem for the troubleshooting and bug report forum-- the techies tend to hang out down there Quote SARCASM- Just one of the many services I offer free to the public. Link to comment Share on other sites More sharing options...
TimCee Posted December 5, 2010 Author Share Posted December 5, 2010 Hi Sarkut, Smallest file size I have is 2.6MB - exceeds upload limit in forum. Maybe there's somewhere I can post it for you to look at? Thanks. Hi Mountnman, Thanks. I'll put my post there as well. Hope that does not break forum rules to have it in two places. TimCee Quote Link to comment Share on other sites More sharing options...
Sarkut Posted December 5, 2010 Share Posted December 5, 2010 You can upload at: tinyupload.com Post the download link here. Quote Link to comment Share on other sites More sharing options...
TimCee Posted December 5, 2010 Author Share Posted December 5, 2010 Hi Sarkut, I searched some more about this problem in the trouble shooting and bugs forum (where a newbie would fear to tread) and found a post by ggom from 8 Nov 2010. It describes a similar situation to the one I'm experiencing. That prob was caused by using a full point < . > in the file name, something I've done for years and was using for my tests of Paint.Net. I replaced the full point with an underscore < _ > and tried again. It looks like that may have fixed the issue. Can the fix be that simple? Thanks. TimCee Quote Link to comment Share on other sites More sharing options...
Sarkut Posted December 5, 2010 Share Posted December 5, 2010 Sounds like that's it. Quote Link to comment Share on other sites More sharing options...
TimCee Posted December 5, 2010 Author Share Posted December 5, 2010 Excellent. Thanks. I'll start using the application for real. The bahaviour and solution might be worth posting to the FAQs? Regards, TimCee Quote Link to comment Share on other sites More sharing options...
Rick Brewster Posted December 5, 2010 Share Posted December 5, 2010 Moved to Troubleshooting Quote The Paint.NET Blog: https://blog.getpaint.net/ Donations are always appreciated! https://www.getpaint.net/donate.html Link to comment Share on other sites More sharing options...
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