Cannot Install Paint.net on Windows 10

[Platypus1478]

Hello,

 

I have followed the below article and cannot get Paint.net to install on my Windows 10 21H2 Desktop.

 

When I try to install the latest x64 version of paint.net I get the following errors during the install process:

 

When I try to run paint.net portable, I get the following errors:

 

After I install paint.net from MS Store, and try to open, I get the following errors:

I have tried using https://support.microsoft.com/en-us/account-billing/fix-problems-with-apps-from-microsoft-store-93ed0bcf-9c12-3df6-6dda-92ec5d0415ac but it does not see Paint.net as a program to Install or Uninstall, when I select "Not Listed" it says no problems found. I have also tried to scrape the registry and delete anything "paint.net" and run registry cleaner and delete everything in %temp%. Still get the same errors.

Windows is up-to-date.

 

Any other ideas?

 

Thanks.

[toe_head2001]

There's something wrong with your installation of Windows.

In your error messages, it says it can't load system components, like comctl32.dll and dwrite.dll.

 

You should run the System File Checker that's built into Windows.

https://support.microsoft.com/en-us/windows/using-system-file-checker-in-windows-365e0031-36b1-6031-f804-8fd86e0ef4ca

[Platypus1478]

1 hour ago, toe_head2001 said:

There's something wrong with your installation of Windows.

In your error messages, it says it can't load system components, like comctl32.dll and dwrite.dll.

 

You should run the System File Checker that's built into Windows.

https://support.microsoft.com/en-us/windows/using-system-file-checker-in-windows-365e0031-36b1-6031-f804-8fd86e0ef4ca

 

Yea, something must be messed up with my Windows. Tried running the System File Checker and chkdsk /R and problem remains.

I also don't know why it is referencing my D:\ drive in the error codes. That directory structure doesn't even exist.

[BoltBait]

43 minutes ago, Platypus1478 said:

I also don't know why it is referencing my D:\ drive in the error codes. That directory structure doesn't even exist.

 

It is referencing the source code directory, which DOES exist on Rick's machine.

[toe_head2001]

Do you have any extra security/anti-virus software that might be interfering?

[Rick Brewster]

You have screenshots that separately indicate you're trying to install the app, trying to run the portable version, and trying to open the Store version. So we're kind of running around in all different directions here.

 

Which one do you want to focus on? Installed ("classic"), Portable, or Store?

[Platypus1478]

On 10/12/2022 at 1:16 PM, toe_head2001 said:

Do you have any extra security/anti-virus software that might be interfering?

 

Probably not... I have a work laptop and a work desktop. I got everything installed on my laptop, and it would not install on my desktop. I also raised a ticket with my IT to see if it was blocked, and they confirmed it was not (this is also confirmed because the laptop install works).

 

On 10/12/2022 at 4:33 PM, Rick Brewster said:

You have screenshots that separately indicate you're trying to install the app, trying to run the portable version, and trying to open the Store version. So we're kind of running around in all different directions here.

 

Which one do you want to focus on? Installed ("classic"), Portable, or Store?

 

If I have to choose one, I would chose the *.exe "classic" install. But I can troubleshoot whatever is easier for you guys.