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Copy/Save Crash.


arkko
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Whenever I save/paste a image into paint.net it goes into fullscreen then crashes? If a yone knows a fix or this is also happening to them, a fix would be good iv already uninstalled and reintalled it 3+ times. I would just like a help/fix to this. -arkko :)

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If it's just freezing then it's probably caused by another program in the system that is interfering with the clipboard.

 

Sometimes the diagnostics info can help. You can get it by going to Settings (gear icon at top right of main window) -> Diagnostics -> Copy to Clipboard. 

 

Then, paste it here.

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Application                                          paint.net 4.2.14 (Final 4.214.7601.39231)
Build Date                                           Friday, October 23, 2020
Install type                                         Classic

Hardware accelerated rendering (GPU)                 True
Animations                                           True
DPI                                                  96 (1.00x scale)
Language                                             en-US

OS                                                   Windows 10 Pro x64 (10.0.19041.0) (0x30)
.NET Runtime                                         4.0.30319.42000
Physical Memory                                      16,366 MB

CPU                                                  AMD FX(tm)-4300 Quad-Core Processor            
    Speed                                            ~3817 MHz
    Cores / Threads                                  2 / 4
    Features                                         SSE, SSE2, SSE3, SSSE3, SSE4_1, SSE4_2, AVX

Video Card                                           ATI FirePro V5800 (FireGL) Graphics Adapter
    Dedicated Video RAM                              1,010 MB
    Dedicated System RAM                             0 MB
    Shared System RAM                                3,840 MB
    Vendor ID                                        0x1002
    Device ID                                        0x68A9
    Subsystem ID                                     0x23031002
    Revision                                         0
    LUID                                             0x0000CFD4
    Flags                                            SupportNonMonitoredFences, KeyedMutexConformance
    Graphics Preemption                              DmaBufferBoundary
    Compute Preemption                               DmaBufferBoundary
    Outputs                                          2
    Feature Level                                    Direct3D_11_0
    DXGI Formats                                     A8_UNorm, B8G8R8A8_UNorm, R16G16B16A16_UNorm, R16G16B16A16_Float, R32G32B32A32_Float
    Buffer Precision                                 UNorm8bpc, UNorm8bpcSrgb, UNorm16bpc, Float16bpc, Float32bpc

Video Card                                           Microsoft Basic Render Driver
    Dedicated Video RAM                              0 MB
    Dedicated System RAM                             0 MB
    Shared System RAM                                8,183 MB
    Vendor ID                                        0x1414
    Device ID                                        0x008C
    Subsystem ID                                     0x00000000
    Revision                                         0
    LUID                                             0x0000D6C7
    Flags                                            Software, AcgCompatible, SupportMonitoredFences, SupportNonMonitoredFences, KeyedMutexConformance
    Graphics Preemption                              InstructionBoundary
    Compute Preemption                               InstructionBoundary
    Outputs                                          0
    Feature Level                                    Direct3D_12_1
    DXGI Formats                                     A8_UNorm, B8G8R8A8_UNorm, R16G16B16A16_UNorm, R16G16B16A16_Float, R32G32B32A32_Float
    Buffer Precision                                 UNorm8bpc, UNorm8bpcSrgb, UNorm16bpc, Float16bpc, Float32bpc

Managed assemblies                                   27
    mscorlib                                         mscorlib, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089
    PaintDotNet                                      PaintDotNet, Version=4.214.7601.39231, Culture=neutral, PublicKeyToken=null
    PaintDotNet.Core                                 PaintDotNet.Core, Version=4.214.7601.39231, Culture=neutral, PublicKeyToken=null
    PaintDotNet.Base                                 PaintDotNet.Base, Version=4.214.7601.39231, Culture=neutral, PublicKeyToken=null
    WindowsBase                                      WindowsBase, Version=4.0.0.0, Culture=neutral, PublicKeyToken=31bf3856ad364e35
    System.Core                                      System.Core, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089
    System                                           System, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089
    System.Drawing                                   System.Drawing, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b03f5f7f11d50a3a
    PresentationFramework                            PresentationFramework, Version=4.0.0.0, Culture=neutral, PublicKeyToken=31bf3856ad364e35
    PresentationCore                                 PresentationCore, Version=4.0.0.0, Culture=neutral, PublicKeyToken=31bf3856ad364e35
    System.Windows.Forms                             System.Windows.Forms, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089
    PaintDotNet.SystemLayer                          PaintDotNet.SystemLayer, Version=4.214.7601.39231, Culture=neutral, PublicKeyToken=null
    PaintDotNet.Framework                            PaintDotNet.Framework, Version=4.214.7601.39231, Culture=neutral, PublicKeyToken=null
    PaintDotNet.Resources                            PaintDotNet.Resources, Version=4.214.7601.39231, Culture=neutral, PublicKeyToken=null
    PaintDotNet.Effects                              PaintDotNet.Effects, Version=4.214.7601.39231, Culture=neutral, PublicKeyToken=null
    PaintDotNet.Data                                 PaintDotNet.Data, Version=4.214.7601.39231, Culture=neutral, PublicKeyToken=null
    PaintDotNet.SystemLayer.Native.x64               PaintDotNet.SystemLayer.Native.x64, Version=4.214.7601.39231, Culture=neutral, PublicKeyToken=null
    System.Configuration                             System.Configuration, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b03f5f7f11d50a3a
    System.Xml                                       System.Xml, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089
    System.Xaml                                      System.Xaml, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089
    System.Runtime.CompilerServices.Unsafe           System.Runtime.CompilerServices.Unsafe, Version=4.0.6.0, Culture=neutral, PublicKeyToken=b03f5f7f11d50a3a
    DdsFileTypePlus                                  DdsFileTypePlus, Version=1.10.7.0, Culture=neutral, PublicKeyToken=null
    WebPFileType                                     WebPFileType, Version=1.3.4.0, Culture=neutral, PublicKeyToken=null
    AvifFileType                                     AvifFileType, Version=1.1.4.0, Culture=neutral, PublicKeyToken=null
    System.Collections.Immutable                     System.Collections.Immutable, Version=1.2.5.0, Culture=neutral, PublicKeyToken=b03f5f7f11d50a3a
    System.Buffers                                   System.Buffers, Version=4.0.3.0, Culture=neutral, PublicKeyToken=cc7b13ffcd2ddd51
    System.Memory                                    System.Memory, Version=4.0.1.1, Culture=neutral, PublicKeyToken=cc7b13ffcd2ddd51

Native modules                                       120
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    USER32.dll                                       C:\WINDOWS\System32\USER32.dll, version=10.0.19041.1 (WinBuild.160101.0800)
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    ucrtbase_clr0400.dll                             C:\WINDOWS\SYSTEM32\ucrtbase_clr0400.dll, version=14.10.25028.0 built by: VCTOOLSD15RTM
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    HydraDMH64.dll                                   C:\Program Files (x86)\ATI Technologies\ATI HYDRAVISION\HydraDMH64.dll, version=4.00.0001
    CRYPTSP.dll                                      C:\WINDOWS\SYSTEM32\CRYPTSP.dll, version=10.0.19041.546 (WinBuild.160101.0800)
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    System.ni.dll                                    C:\WINDOWS\assembly\NativeImages_v4.0.30319_64\System\bed865b5a7c329e06f8d4f1be9009e05\System.ni.dll, version=4.8.4200.0 built by: NET48REL1LAST_C
    System.Core.ni.dll                               C:\WINDOWS\assembly\NativeImages_v4.0.30319_64\System.Core\8ddf3ec2af8179fd914eb931e0df0ccb\System.Core.ni.dll, version=4.8.4270.0 built by: NET48REL1LAST_C
    WindowsBase.ni.dll                               C:\WINDOWS\assembly\NativeImages_v4.0.30319_64\WindowsBase\e4036df55a675cb51d3ff2089ddd87c8\WindowsBase.ni.dll, version=4.8.4270.0 built by: NET48REL1LAST_C
    System.Drawing.ni.dll                            C:\WINDOWS\assembly\NativeImages_v4.0.30319_64\System.Drawing\b7cd29e6d9511037c3b4c948348f87f0\System.Drawing.ni.dll, version=4.8.4084.0 built by: NET48REL1
    PresentationCore.ni.dll                          C:\WINDOWS\assembly\NativeImages_v4.0.30319_64\PresentationCore\808e03398604dd0b3ce92f7418229cc2\PresentationCore.ni.dll, version=4.8.4270.0 built by: NET48REL1LAST_C
    PresentationFramework.ni.dll                     C:\WINDOWS\assembly\NativeImages_v4.0.30319_64\Presentatio5ae0f00f#\13619a0ae7a2cd86b853b0bb98d2c45f\PresentationFramework.ni.dll, version=4.8.4270.0
    PaintDotNet.Base.ni.dll                          C:\WINDOWS\assembly\NativeImages_v4.0.30319_64\PaintDotNet.Base\86c0a7a7d1e1dc2e1e40014ab910cf7d\PaintDotNet.Base.ni.dll, version=4.214.7601.39231
    System.Windows.Forms.ni.dll                      C:\WINDOWS\assembly\NativeImages_v4.0.30319_64\System.Windows.Forms\630315125a5d3ca463ccb782604057fd\System.Windows.Forms.ni.dll, version=4.8.4270.0 built by: NET48REL1LAST_C
    PaintDotNet.SystemLayer.ni.dll                   C:\WINDOWS\assembly\NativeImages_v4.0.30319_64\PaintDotNet500b2e4f#\510cfe67b9c1d12327b4f00d05734e69\PaintDotNet.SystemLayer.ni.dll, version=4.214.7601.39231
    PaintDotNet.Core.ni.dll                          C:\WINDOWS\assembly\NativeImages_v4.0.30319_64\PaintDotNet.Core\a52984abd1e3fbab1fd94053aa53d7be\PaintDotNet.Core.ni.dll, version=4.214.7601.39231
    PaintDotNet.Resources.ni.dll                     C:\WINDOWS\assembly\NativeImages_v4.0.30319_64\PaintDotNet26779e70#\10ae1e90ca2fede3f4067a709b1878a7\PaintDotNet.Resources.ni.dll, version=4.214.7601.39231
    PaintDotNet.Framework.ni.dll                     C:\WINDOWS\assembly\NativeImages_v4.0.30319_64\PaintDotNet7afaaa15#\1a2c9e92909b5e3f5920fdae875fa92c\PaintDotNet.Framework.ni.dll, version=4.214.7601.39231
    PaintDotNet.Data.ni.dll                          C:\WINDOWS\assembly\NativeImages_v4.0.30319_64\PaintDotNet.Data\bc88e64e0aca19297a90230b4b20cfe5\PaintDotNet.Data.ni.dll, version=4.214.7601.39231
    PaintDotNet.Effects.ni.dll                       C:\WINDOWS\assembly\NativeImages_v4.0.30319_64\PaintDotNet.Effects\b93b811493593b426778d3b7a21030ad\PaintDotNet.Effects.ni.dll, version=4.214.7601.39231
    PaintDotNet.ni.exe                               C:\WINDOWS\assembly\NativeImages_v4.0.30319_64\PaintDotNet\8c3def6736839f60cfc91e72b0ae4d23\PaintDotNet.ni.exe, version=4.214.7601.39231
    dwrite.dll                                       C:\WINDOWS\SYSTEM32\dwrite.dll, version=10.0.19041.1 (WinBuild.160101.0800)
    wpfgfx_v0400.dll                                 C:\Windows\Microsoft.NET\Framework64\v4.0.30319\WPF\wpfgfx_v0400.dll, version=4.8.4270.0 built by: NET48REL1LAST_C
    OLEAUT32.dll                                     C:\WINDOWS\System32\OLEAUT32.dll, version=10.0.19041.546 (WinBuild.160101.0800)
    MSVCP140_CLR0400.dll                             C:\WINDOWS\SYSTEM32\MSVCP140_CLR0400.dll, version=14.10.25028.0 built by: VCTOOLSD15RTM
    PresentationNative_v0400.dll                     C:\Windows\Microsoft.NET\Framework64\v4.0.30319\WPF\PresentationNative_v0400.dll, version=4.8.4270.0 built by: NET48REL1LAST_C
    shell32.dll                                      C:\WINDOWS\System32\shell32.dll, version=10.0.19041.329 (WinBuild.160101.0800)
    windows.storage.dll                              C:\WINDOWS\SYSTEM32\windows.storage.dll, version=10.0.19041.1 (WinBuild.160101.0800)
    Wldp.dll                                         C:\WINDOWS\SYSTEM32\Wldp.dll, version=10.0.19041.1 (WinBuild.160101.0800)
    SHCORE.dll                                       C:\WINDOWS\System32\SHCORE.dll, version=10.0.19041.1 (WinBuild.160101.0800)
    vcruntime140.dll                                 C:\Program Files\paint.net\Native\X64\vcruntime140.dll, version=14.27.29016.0 built by: vcwrkspc
    vcruntime140_1.dll                               C:\Program Files\paint.net\Native\X64\vcruntime140_1.dll, version=14.27.29016.0 built by: vcwrkspc
    msvcp140.dll                                     C:\Program Files\paint.net\Native\X64\msvcp140.dll, version=14.27.29016.0 built by: vcwrkspc
    msvcp140_1.dll                                   C:\Program Files\paint.net\Native\X64\msvcp140_1.dll, version=14.27.29016.0 built by: vcwrkspc
    msvcp140_2.dll                                   C:\Program Files\paint.net\Native\X64\msvcp140_2.dll, version=14.27.29016.0 built by: vcwrkspc
    msvcp140_codecvt_ids.dll                         C:\Program Files\paint.net\Native\X64\msvcp140_codecvt_ids.dll, version=14.27.29016.0 built by: vcwrkspc
    vcomp140.dll                                     C:\Program Files\paint.net\Native\X64\vcomp140.dll, version=14.27.29016.0 built by: vcwrkspc
    PaintDotNet.SystemLayer.Native.x64.ni.dll        C:\WINDOWS\assembly\NativeImages_v4.0.30319_64\PaintDotNetc8826574#\812e8cdc72253190be6b7737000e1c3a\PaintDotNet.SystemLayer.Native.x64.ni.dll, version=4.214.7601.39231
    PaintDotNet.SystemLayer.Native.x64.dll           C:\Program Files\paint.net\PaintDotNet.SystemLayer.Native.x64.dll, version=4.214.7601.39231
    WindowsCodecs.dll                                C:\WINDOWS\SYSTEM32\WindowsCodecs.dll, version=10.0.19041.546 (WinBuild.160101.0800)
    gdiplus.dll                                      C:\WINDOWS\WinSxS\amd64_microsoft.windows.gdiplus_6595b64144ccf1df_1.1.19041.685_none_faeca4db76168538\gdiplus.dll, version=10.0.19041.685 (WinBuild.160101.0800)
    PROPSYS.dll                                      C:\WINDOWS\SYSTEM32\PROPSYS.dll, version=7.0.19041.1 (WinBuild.160101.0800)
    clbcatq.dll                                      C:\WINDOWS\System32\clbcatq.dll, version=2001.12.10941.16384 (WinBuild.160101.0800)
    System.Configuration.ni.dll                      C:\WINDOWS\assembly\NativeImages_v4.0.30319_64\System.Configuration\d009016debb7fc819e3af2aed519f178\System.Configuration.ni.dll, version=4.8.4190.0 built by: NET48REL1LAST_B
    System.Xml.ni.dll                                C:\WINDOWS\assembly\NativeImages_v4.0.30319_64\System.Xml\668fdf02bf8ce2501c89341d7323b0c5\System.Xml.ni.dll, version=4.8.4084.0 built by: NET48REL1
    profapi.dll                                      C:\WINDOWS\SYSTEM32\profapi.dll, version=10.0.19041.546 (WinBuild.160101.0800)
    clrjit.dll                                       C:\Windows\Microsoft.NET\Framework64\v4.0.30319\clrjit.dll, version=4.8.4250.0 built by: NET48REL1LAST_C
    System.Xaml.ni.dll                               C:\WINDOWS\assembly\NativeImages_v4.0.30319_64\System.Xaml\dc6604658d7fb44c7e21db7187a5ec9a\System.Xaml.ni.dll, version=4.8.4270.0 built by: NET48REL1LAST_C
    dxgi.dll                                         C:\WINDOWS\SYSTEM32\dxgi.dll, version=10.0.19041.546 (WinBuild.160101.0800)
    MSCTF.dll                                        C:\WINDOWS\System32\MSCTF.dll, version=10.0.19041.1 (WinBuild.160101.0800)
    System.Runtime.CompilerServices.Unsafe.ni.dll    C:\WINDOWS\assembly\NativeImages_v4.0.30319_64\System.Runtea61dfd5#\313b14292b4006714eefaf0d0824e2d8\System.Runtime.CompilerServices.Unsafe.ni.dll, version=4.700.20.12001
    UIAnimation.dll                                  C:\WINDOWS\System32\UIAnimation.dll, version=10.0.19041.546 (WinBuild.160101.0800)
    comctl32.dll                                     C:\WINDOWS\WinSxS\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.19041.488_none_ca04af081b815d21\comctl32.dll, version=6.10 (WinBuild.160101.0800)
    mfplat.dll                                       C:\WINDOWS\SYSTEM32\mfplat.dll, version=10.0.19041.1 (WinBuild.160101.0800)
    cfgmgr32.dll                                     C:\WINDOWS\System32\cfgmgr32.dll, version=10.0.19041.546 (WinBuild.160101.0800)
    RTWorkQ.DLL                                      C:\WINDOWS\SYSTEM32\RTWorkQ.DLL, version=10.0.19041.1 (WinBuild.160101.0800)
    CompPkgSup.DLL                                   C:\WINDOWS\SYSTEM32\CompPkgSup.DLL, version=10.0.19041.546 (WinBuild.160101.0800)
    Windows.StateRepositoryPS.dll                    C:\Windows\System32\Windows.StateRepositoryPS.dll, version=10.0.19041.546 (WinBuild.160101.0800)
    TextShaping.dll                                  C:\WINDOWS\System32\TextShaping.dll, version=
    WinTypes.dll                                     C:\Windows\System32\WinTypes.dll, version=10.0.19041.1 (WinBuild.160101.0800)
    d2d1.dll                                         C:\WINDOWS\SYSTEM32\d2d1.dll, version=10.0.19041.1 (WinBuild.160101.0800)
    wtsapi32.dll                                     C:\WINDOWS\SYSTEM32\wtsapi32.dll, version=10.0.19041.546 (WinBuild.160101.0800)
    WINSTA.dll                                       C:\WINDOWS\SYSTEM32\WINSTA.dll, version=10.0.19041.546 (WinBuild.160101.0800)
    d3d11.dll                                        C:\WINDOWS\SYSTEM32\d3d11.dll, version=10.0.19041.546 (WinBuild.160101.0800)
    D3D10Warp.dll                                    C:\WINDOWS\SYSTEM32\D3D10Warp.dll, version=10.0.19041.546 (WinBuild.160101.0800)
    dxcore.dll                                       C:\WINDOWS\SYSTEM32\dxcore.dll, version=10.0.19041.546 (WinBuild.160101.0800)
    System.Collections.Immutable.ni.dll              C:\WINDOWS\assembly\NativeImages_v4.0.30319_64\System.Coll4a4f96a7#\564b80b8b1a396cc766f91f56e65f069\System.Collections.Immutable.ni.dll, version=4.700.20.21406
    dwmapi.dll                                       C:\WINDOWS\SYSTEM32\dwmapi.dll, version=10.0.19041.1 (WinBuild.160101.0800)
    dataexchange.dll                                 C:\WINDOWS\system32\dataexchange.dll, version=10.0.19041.546 (WinBuild.160101.0800)
    dcomp.dll                                        C:\WINDOWS\system32\dcomp.dll, version=10.0.19041.662 (WinBuild.160101.0800)
    twinapi.appcore.dll                              C:\WINDOWS\system32\twinapi.appcore.dll, version=10.0.19041.1 (WinBuild.160101.0800)
    textinputframework.dll                           C:\WINDOWS\SYSTEM32\textinputframework.dll, version=10.0.19041.662 (WinBuild.160101.0800)
    CoreUIComponents.dll                             C:\WINDOWS\System32\CoreUIComponents.dll, version=10.0.19041.546
    CoreMessaging.dll                                C:\WINDOWS\System32\CoreMessaging.dll, version=10.0.19041.610
    WS2_32.dll                                       C:\WINDOWS\System32\WS2_32.dll, version=10.0.19041.1 (WinBuild.160101.0800)
    ntmarta.dll                                      C:\WINDOWS\SYSTEM32\ntmarta.dll, version=10.0.19041.1 (WinBuild.160101.0800)
    powrprof.dll                                     C:\WINDOWS\SYSTEM32\powrprof.dll, version=10.0.19041.1 (WinBuild.160101.0800)
    UMPDC.dll                                        C:\WINDOWS\SYSTEM32\UMPDC.dll, version=
    System.Buffers.ni.dll                            C:\WINDOWS\assembly\NativeImages_v4.0.30319_64\System.Buffers\dfd707b88be85ab41250d8c490d4bb39\System.Buffers.ni.dll, version=4.6.28619.01
    winmm.dll                                        C:\WINDOWS\SYSTEM32\winmm.dll, version=10.0.19041.1 (WinBuild.160101.0800)
    System.Memory.ni.dll                             C:\WINDOWS\assembly\NativeImages_v4.0.30319_64\System.Memory\9d5bf43e2d9d748dcb6e1f24190cf513\System.Memory.ni.dll, version=4.6.28619.01
    diasymreader.dll                                 C:\Windows\Microsoft.NET\Framework64\v4.0.30319\diasymreader.dll, version=14.8.4084.0 built by: NET48REL1
    aticfx64.dll                                     C:\WINDOWS\SYSTEM32\aticfx64.dll, version=8.17.10.1404
    atiuxp64.dll                                     C:\WINDOWS\SYSTEM32\atiuxp64.dll, version=8.14.01.6463
    atidxx64.dll                                     C:\WINDOWS\SYSTEM32\atidxx64.dll, version=8.17.10.0625
    apphelp.dll                                      C:\WINDOWS\SYSTEM32\apphelp.dll, version=10.0.19041.1 (WinBuild.160101.0800)
    explorerframe.dll                                C:\WINDOWS\system32\explorerframe.dll, version=10.0.19041.1 (WinBuild.160101.0800)
    SetupApi.dll                                     C:\WINDOWS\System32\SetupApi.dll, version=10.0.19041.1 (WinBuild.160101.0800)
    DEVOBJ.dll                                       C:\WINDOWS\SYSTEM32\DEVOBJ.dll, version=10.0.19041.546 (WinBuild.160101.0800)
    WINTRUST.dll                                     C:\WINDOWS\System32\WINTRUST.dll, version=10.0.19041.662 (WinBuild.160101.0800)
    CRYPT32.dll                                      C:\WINDOWS\System32\CRYPT32.dll, version=10.0.19041.1 (WinBuild.160101.0800)
    MSASN1.dll                                       C:\WINDOWS\SYSTEM32\MSASN1.dll, version=10.0.19041.546 (WinBuild.160101.0800)

 

Hope this helps! 

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Well it looks like you have ATI Hydravision installed, which has been known to cause problems in the past. I would try disabling/removing that and see if it improves things.

 

Other than that, I can't really say. You have a really old system (the AMD FX was not a very well received processor). Usually with clipboard stuff getting hung up it's caused by other software, so you will want to look at anything you have that does anything clipboard related.

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