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PDN won't open


punkmama
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I'm having some issues with PDN...obviously since I'm posting here. I've had PDN since 2007 and have had no issues 'till now.

I'm trying to open PDN with no success, I had the previous version but after reading FAQ and such I downloaded to new version which was no help.

I'm not totally convinced that this is a problem with PDN itself, but I'm not a techy and would like to know if there is a way to give PDN "a kick in the butt" to get it working again. Like maybe using the Run feature in the Start menu.

Comp- Acer Aspire One

OS- Windows XP

Any other info you need?

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All my photomanips are made with PDN

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punkmama:

Info needed to begin with:

What is your installed Service Pack level on XP and are you fully

current with Windows Updates?

Do you have the Microsoft .NET Framework 3.5 SP1 installed?

Have you had a chance to look through this thread yet?

If any error messages come up when you try to open PDN,

please post screenshots.

Edited by Sarkut
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  • 2 weeks later...

service pack is three.

I'm current on all updates

yes I do have .net framwork 3.5 sp1

And yes I did look through that topic (and many others) but my issue is not with errors,

uninstalling,or installing.

This issue started about a week ago when I still had the pervious version of

PDN installed. I updated to the new version after reading FAQ topic stating that I will get

no help if I don't have the current version installed. I had no issues with the update...

PDN just won't open =(

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All my photomanips are made with PDN

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Okay. Just to be sure that I understand.

PdN stopped opening while you still had the previous version.

It was a sudden change, no error messages or other warning signs.

The update installation to v. 3.51 gave every appearance of

proceeding without problem.

When you click on the desktop shortcut or start menu shortcut

absolutely nothing happens?

Have you tried double-clicking directly on the PaintDotNet.exe

file in the program folder?

Have you tried running PdnRepair?

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punkmama,

Is there a Paint.NET folder in Program Files?

It might be worthwhile to run a chkdsk scan.

Malwarebytes and SUPERAntiSpyware scans would be good, too.

Yes there's a PDN folder in program files.

I haven't ran CheckDisk where do I find that? I run Anti-Malwarebyes, SAS and CyberDefender daily. Windows Defender and Disk Cleanup weekly. And Defrag monthly.

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All my photomanips are made with PDN

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For directions, just Google search, "chkdsk XP".

====================================

Also, in the Paint.NET program folder, check the properties

of the application file to see whether it shows as v. 3.51 or

the previous version.

Pls. use regedit to navigate to:

HKLM / Software / Paint.NET

and get a screenshot.

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Sorry for triple posting, I've run across a new error EEEP :shock:

I tried repairing the .net framework and it said something about dcom service did an illegal shut down and windows will restart in 30 seconds. I didn't get a screen shot I was outta the room but that's what my husband said happened. Do I need to uninstall .net framework and reinstall?

Deviant_ID_by_punkmama-1.png

Check out my DeviantArt gallery.

All my photomanips are made with PDN

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What you probably need to do at this point is to get a new hard drive. Sounds like yours is failing, as indicated by the rest of the system crumbling and falling apart.

The Paint.NET Blog: https://blog.getpaint.net/

Donations are always appreciated! https://www.getpaint.net/donate.html

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