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Paint.net saving error "ACCESS IS DENIED"


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I've checked around the forums and while I've seen a couple questions like mine, I didn't get an answer from them and from checking around around internet for a couple of days, so I'm asking here.

 

After updating Paint.net to the latest version, 4.2.15, every time I try to save an image as an image format (.jpg, .png, etc.) it will give me an error "Access is denied".

 

I've tried reinstalling the program two times, and saving into paint net type (.pdn) works, but no matter where I try to save or with what type, it will give me that same error.

 

Quote

Exception:

System.UnauthorizedAccessException: Access to the path is denied.
   at System.IO.__Error.WinIOError(Int32 errorCode, String maybeFullPath)
   at System.IO.File.InternalMove(String sourceFileName, String destFileName, Boolean checkHost)
   at PaintDotNet.IO.SaveTransaction.Commit() in D:\src\pdn\src\PaintDotNet\IO\SaveTransaction.cs:line 323
   at PaintDotNet.Controls.DocumentWorkspace.<>c__DisplayClass247_1.<DoSaveImpl>b__6() in D:\src\pdn\src\PaintDotNet\Controls\DocumentWorkspace.cs:line 2820
   at PaintDotNet.Functional.Func.Try(Action f) in D:\src\pdn\src\Base\Functional\Func.cs:line 173

Diagnostics:

Application                                          paint.net 4.2.15 (Final 4.215.7694.37221)
Build Date                                           domingo, 24 de enero de 2021
Install type                                         Classic

Hardware accelerated rendering (GPU)                 True
Animations                                           True
DPI                                                  96 (1,00x scale)
Language                                             en-US

OS                                                   Windows 10 Home x64 (10.0.18363.0) (0x65)
.NET Runtime                                         4.0.30319.42000
Physical Memory                                      8.130 MB

CPU                                                  Intel(R) Core(TM) i5-4460  CPU @ 3.20GHz
    Speed                                            ~3193 MHz
    Cores / Threads                                  4 / 4
    Features                                         SSE, SSE2, SSE3, SSSE3, SSE4_1, SSE4_2, AVX, AVX2

Video Card                                           NVIDIA GeForce GT 740
    Dedicated Video RAM                              2.007 MB
    Dedicated System RAM                             0 MB
    Shared System RAM                                4.065 MB
    Vendor ID                                        0x10DE
    Device ID                                        0x0FC8
    Subsystem ID                                     0x36551458
    Revision                                         161
    LUID                                             0x0000AE38
    Flags                                            AcgCompatible, SupportMonitoredFences, KeyedMutexConformance
    Graphics Preemption                              DmaBufferBoundary
    Compute Preemption                               DmaBufferBoundary
    Outputs                                          1
    Feature Level                                    Direct3D_11_0
    DXGI Formats                                     A8_UNorm, B8G8R8A8_UNorm, R16G16B16A16_UNorm, R16G16B16A16_Float, R32G32B32A32_Float
    Buffer Precision                                 UNorm8bpc, UNorm8bpcSrgb, UNorm16bpc, Float16bpc, Float32bpc

Video Card                                           Microsoft Basic Render Driver
    Dedicated Video RAM                              0 MB
    Dedicated System RAM                             0 MB
    Shared System RAM                                4.065 MB
    Vendor ID                                        0x1414
    Device ID                                        0x008C
    Subsystem ID                                     0x00000000
    Revision                                         0
    LUID                                             0x0000B8AB
    Flags                                            Software, AcgCompatible, SupportMonitoredFences, KeyedMutexConformance
    Graphics Preemption                              InstructionBoundary
    Compute Preemption                               InstructionBoundary
    Outputs                                          0
    Feature Level                                    Direct3D_12_1
    DXGI Formats                                     A8_UNorm, B8G8R8A8_UNorm, R16G16B16A16_UNorm, R16G16B16A16_Float, R32G32B32A32_Float
    Buffer Precision                                 UNorm8bpc, UNorm8bpcSrgb, UNorm16bpc, Float16bpc, Float32bpc

 

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Hello @Marron121 and welcome to the forum :)

 

You can run your error through the Crash Log to see the answer, which says this:

 

"Disable the "Controlled folder access" option of Windows Defender."

 

Good Luck :)

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This is probably caused by Avast antivirus. You'll need to add an exclusion for Paint.NET, or ... and this is my recommendation ... uninstall it (Avast that is) and just use Windows Defender.

The Paint.NET Blog: https://blog.getpaint.net/

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