Problems installing after Windows10 Update

[Pinkladyproduction]

Hi All

 

After updating to Windows 10 I'm getting a windows installer message stating I need to have a folder containing "paintdotnet_x64_931763167.msi" I can't uninstall anything or repair as this message continuously comes up. I tried going back to Windows 7 and the same thing happens. Please can someone help?? 

[Ego Eram Reputo]

Read this (post #2) about the Windows Installer Cleanup Utility: http://forums.getpaint.net/index.php?/topic/692-install-update-or-uninstall-trouble-read-this/page__view__findpost__p__2795

 

Try running that and see if you can remove any traces of paint.net which might be interfering with the installation.

[Pinkladyproduction]

I tried the link and it wouldn't allow me to run the program so I used https://support.microsoft.com/en-us/mats/program_install_and_uninstallwhich worked. Thanks for your help

[Ego Eram Reputo]

Glad you got it sorted. Thanks for posting the link - that looks interesting!

[laurac]

Hi there, 

 

I think i'm having a similar problem - although it could just be a coincidence that i'm trying to install a new version the day after updating to Windows 10. I'm currently using an old version of paint.net 3.5.11 but would like to install newest version. But I'm getting the attached error message. 

 

Is it something to do with the Microsoft's .NET Framework 4.6? Would I already have this if I have an the old version?

 

Does anyone have any advice on how to sort this problem? 

 

Thanks so much, 

Laura 

 

 

 

 

[Ego Eram Reputo]

Hi Laura, welcome to the forum

 

Version 4.0+ requires .NET 4.6. The older version (3.5.11) did not require that (I forget which it worked with). So you may not have it installed. I don't know what comes with Win 10.

 

Best bet: install .NET 4.6 manually then reboot then update paint.net.

 

Manually install .NET 4.6: https://www.microsoft.com/en-us/download/details.aspx?id=49982