Queensparker Posted February 21, 2007 Share Posted February 21, 2007 This a new-ish scanner that works fine in my Windows XP system and is recognised by OpenOffice and MS Document Imaging etc. But the Paint.net acquire menu is greyed out. I checked the usual causes of this problem through the FAQ's and none apply. It looks as if someone else had this problem in the past but never got an answer on the Forum, so maybe I will get lucky this time! Any help gratefully received. Queensparker Quote Link to comment Share on other sites More sharing options...
HITMAN-X- Posted February 21, 2007 Share Posted February 21, 2007 Does your scanner have a power plug or is all power coming from the USB cable ? Are the drivers up to date ? Is Paint.NET up to date ? What kind of scanner is it ? When using it in other programs does the program have to look for it before you can use it or does it just show up as soon as you go to the tap ? Does the scanner show up in the Scanners and Cameras folder in Control Panel ? Quote DEXTUT.COM Link to comment Share on other sites More sharing options...
Rick Brewster Posted February 21, 2007 Share Posted February 21, 2007 Please make sure to post in the correct part of the forum. Moved to Bugs & Troubleshooting Quote The Paint.NET Blog: https://blog.getpaint.net/ Donations are always appreciated! https://www.getpaint.net/donate.html Link to comment Share on other sites More sharing options...
Bob Posted February 21, 2007 Share Posted February 21, 2007 Does it use TWAIN? Quote No. Way. I've just seen Bob. And... *poof!*—just like that—he disappears into the mist again. ~Helio Link to comment Share on other sites More sharing options...
HITMAN-X- Posted February 21, 2007 Share Posted February 21, 2007 Does it use TWAIN? Oh man there still stuff out there using that. I had that for a scanner for 98. Never worked the way it should and TWAIN crashed the computer almost everytime. Quote DEXTUT.COM Link to comment Share on other sites More sharing options...
Queensparker Posted February 22, 2007 Author Share Posted February 22, 2007 It takes it's power from the USB. that doesn't seem to be a problem with other apps. This version is bang up to date. The scanner does show up in the Control Panel. The drivers appear to be up to date. It is a canoscan Lide 55. Thanks for any further help. Queensparker Quote Link to comment Share on other sites More sharing options...
Illnab1024 Posted February 22, 2007 Share Posted February 22, 2007 Have you installed it? Does it support WIA? Quote ~~ Link to comment Share on other sites More sharing options...
Bob Posted February 22, 2007 Share Posted February 22, 2007 The scanner does show up in the Control Panel. Maybe you have a CD with a "Windows Image Acquisition" (WIA) Driver shipped with it. If not: Why can't I scan or print?[...] Second, if you can't scan, then maybe your scanner doesn't support WIA. You can check to see if you scanner supports WIA by verifying that it shows up in the "Scanners and Cameras" control panel. Some scanners or cameras require that special software or drivers be installed before they work with WIA. Quote No. Way. I've just seen Bob. And... *poof!*—just like that—he disappears into the mist again. ~Helio Link to comment Share on other sites More sharing options...
Queensparker Posted February 24, 2007 Author Share Posted February 24, 2007 ....so many questions and so few answers! No, I don't think that it does use Twain. I have this expectation - naive perhaps - that if stuff works well with basic open source programmes like OO it will work OK in something like paint.net. It certainly works fine in Irfan View. Quote Link to comment Share on other sites More sharing options...
Illnab1024 Posted February 24, 2007 Share Posted February 24, 2007 Naïve, yes. Really, everything's made different. Since Paint.NET was a student project, it took the easy way out and used the windows built in interfaces. Your Lide likely is not supported by said interfaces, and will not be able to directly export to PdN. Quote ~~ Link to comment Share on other sites More sharing options...
HITMAN-X- Posted February 24, 2007 Share Posted February 24, 2007 If it shows up in the Scanners and Cameras folder in Control Panel then that good as Paint.NET should see it. However if it getting power from the USB cable that could make a problem. Thing I see with USB stuff (Even happens to my Ipod) is that it don't talk back to the computer for some programs. Hard to get this down but I well try to do it. Scanner with USB power Program - Scan image Scanner (Trys to wake up) - huh did someone say something I never got that power and data feed just then. Scanner with Plug Program - Scan image Scanner (Full a wake and can't sleep because of 120 V of power it getting at 1000%) - You got it program. That why I like things that need a power plug nand not the same line as it needs to send data on. USB is weak power. So some were on that line the scanner is not talking to the program. Quote DEXTUT.COM Link to comment Share on other sites More sharing options...
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