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Installation issues

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During the install process, the program looks for:


It's not in the folder "Staging" where it supposed to be (with the other .msi's). It's supposedly for version 3.3.6 issued some time ago - 2008 I believe - so I looked around and found it. But when I tried to load it (3.3.6) the install program asked for the same file again - PaintDotNet_516794892.msi.

Now I go to uninstall and start from scratch. Guess what? It asks for PaintDotNet_516794892.msi again, and now I can't uninstall it either. Any ideas?

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YES! That did it. It's important that this keyword: PaintDotNet_516794892.msi be available in the event others who may experience the same installation error can find this resolution. I spent a long time trying to find this .msi file as a point of reference so I could uninstall Paint.net v.3.36 in order to do the update to v3.56.

I'm very grateful for this forum and the Windows Installer Cleanup Utility in this thread. Thank you!

Edited by Pokenman
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  • 4 months later...

The filename is not always the same ... and the MSI is version specific. I tried renaming one for 3.5.7 to uninstall 3.5.5 and that won't work.

Perhaps you could supply a link to FileHippo.com from where you can download EXE installers for past versions... or have a page off the downloads page where users can download the relevant extracted x86 or x64 MSI installer for an older version ...

I would add that the name of the MSI is NOT important .. it is the content of the file. If you are asked for C:\Program Files\Paint.NET\Staging\PaintDotNet_753582080.msi and you point it to C:\Data\PaintDotNet.x86.msi ... so long as that MSI is the same version as your installed version, then it will recognise it...


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