bcolflesh Posted January 3, 2022 Share Posted January 3, 2022 Dang, first ever update that doesn't work. Windows 10 Pro, OS Build 19043.1415, Windows Feature Experience Pack 120.2212.3920.0 - try to open or drag & drop an image in and it hangs creating the thumbnail tab at the top with a spinning gif. Quote Link to comment Share on other sites More sharing options...
Rick Brewster Posted January 3, 2022 Share Posted January 3, 2022 @bcolflesh Hmm I'm not seeing that here ... so you're saying the app is working fine, it's just the thumbnail that's spinning around? What about CPU usage in Task Manager? Does it rest down at zero or is it burning it up? Quote The Paint.NET Blog: https://blog.getpaint.net/ Donations are always appreciated! https://www.getpaint.net/donate.html Link to comment Share on other sites More sharing options...
bcolflesh Posted January 3, 2022 Author Share Posted January 3, 2022 3 minutes ago, Rick Brewster said: @bcolflesh Hmm I'm not seeing that here ... so you're saying the app is working fine, it's just the thumbnail that's spinning around? What about CPU usage in Task Manager? Does it rest down at zero or is it burning it up? Yes, it's pegging the CPU 98-99% in Task Manager. The little thumbnail that generates at the top never appears and I have to force quit. I see also there's no old versions in the repository for me to go back to for now. Quote Link to comment Share on other sites More sharing options...
Rick Brewster Posted January 4, 2022 Share Posted January 4, 2022 @bcolflesh, can you share the image? Also, can you post the diagnostics information (Settings -> Diagnostics -> Copy to Clipboard) Quote The Paint.NET Blog: https://blog.getpaint.net/ Donations are always appreciated! https://www.getpaint.net/donate.html Link to comment Share on other sites More sharing options...
bcolflesh Posted January 4, 2022 Author Share Posted January 4, 2022 Application paint.net 4.3.5 (Stable 4.305.8038.36562) Build Date Monday, January 3, 2022 Install type Classic Hardware accelerated rendering (GPU) True Animations True DPI 96 (1.00x scale) Language en-US OS Windows 10 Pro x64 (10.0.19043.0) Runtime .NET 6.0.1 x64 Physical Memory 16,280 MB CPU Intel(R) Core(TM) i3-4010U CPU @ 1.70GHz Speed ~1696 MHz Cores / Threads 2 / 4 Features SSE, SSE2, SSE3, SSSE3, SSE4_1, SSE4_2, AVX, AVX2 Video Card Intel(R) HD Graphics Family Dedicated Video RAM 112 MB Dedicated System RAM 0 MB Shared System RAM 2,048 MB Vendor ID 0x8086 Device ID 0x0A16 Subsystem ID 0x20548086 Revision 9 LUID 0x00007157 Flags SupportMonitoredFences, KeyedMutexConformance Graphics Preemption PrimitiveBoundary Compute Preemption ThreadGroupBoundary Outputs 1 Feature Level Direct3D_11_1 DXGI Formats A8_UNorm, B8G8R8A8_UNorm, R16G16B16A16_UNorm, R16G16B16A16_Float, R32G32B32A32_Float Buffer Precision UNorm8bpc, UNorm8bpcSrgb, UNorm16bpc, Float16bpc, Float32bpc Video Card Microsoft Basic Render Driver Dedicated Video RAM 0 MB Dedicated System RAM 0 MB Shared System RAM 8,140 MB Vendor ID 0x1414 Device ID 0x008C Subsystem ID 0x00000000 Revision 0 LUID 0x00007444 Flags Software, AcgCompatible, SupportMonitoredFences, KeyedMutexConformance Graphics Preemption InstructionBoundary Compute Preemption InstructionBoundary Outputs 0 Feature Level Direct3D_12_1 DXGI Formats A8_UNorm, B8G8R8A8_UNorm, R16G16B16A16_UNorm, R16G16B16A16_Float, R32G32B32A32_Float Buffer Precision UNorm8bpc, UNorm8bpcSrgb, UNorm16bpc, Float16bpc, Float32bpc Managed assemblies 78 System.Private.CoreLib .\System.Private.CoreLib.dll, Version=6.0.0.0, PublicKeyToken=7cec85d7bea7798e paintdotnet .\paintdotnet.dll, Version=4.305.8038.36562 System.Runtime .\System.Runtime.dll, Version=6.0.0.0, PublicKeyToken=b03f5f7f11d50a3a PaintDotNet.Base .\PaintDotNet.Base.dll, Version=4.305.8038.36562 System.Windows.Forms .\System.Windows.Forms.dll, Version=6.0.1.0, PublicKeyToken=b77a5c561934e089 System.Diagnostics.Process .\System.Diagnostics.Process.dll, Version=6.0.0.0, PublicKeyToken=b03f5f7f11d50a3a TerraFX.Interop.Windows .\TerraFX.Interop.Windows.dll, Version=10.0.20348.0, PublicKeyToken=35b01b53313a6f7e PaintDotNet.SystemLayer .\PaintDotNet.SystemLayer.dll, Version=4.305.8038.36562 System.Runtime.InteropServices.RuntimeInformation .\System.Runtime.InteropServices.RuntimeInformation.dll, Version=6.0.0.0, PublicKeyToken=b03f5f7f11d50a3a System.Runtime.InteropServices .\System.Runtime.InteropServices.dll, Version=6.0.0.0, PublicKeyToken=b03f5f7f11d50a3a PaintDotNet.SystemLayer.Native.x64 .\PaintDotNet.SystemLayer.Native.x64.dll, Version=4.305.8038.36562 System.Threading .\System.Threading.dll, Version=6.0.0.0, PublicKeyToken=b03f5f7f11d50a3a System.Runtime.Extensions .\System.Runtime.Extensions.dll, Version=6.0.0.0, PublicKeyToken=b03f5f7f11d50a3a System.Runtime.CompilerServices.VisualC .\System.Runtime.CompilerServices.VisualC.dll, Version=6.0.0.0, PublicKeyToken=b03f5f7f11d50a3a System.Collections.NonGeneric .\System.Collections.NonGeneric.dll, Version=6.0.0.0, PublicKeyToken=b03f5f7f11d50a3a System.Runtime.Intrinsics .\System.Runtime.Intrinsics.dll, Version=6.0.0.0, PublicKeyToken=cc7b13ffcd2ddd51 PaintDotNet.Core .\PaintDotNet.Core.dll, Version=4.305.8038.36562 System.Private.Uri .\System.Private.Uri.dll, Version=6.0.0.0, PublicKeyToken=b03f5f7f11d50a3a System.ComponentModel.Primitives .\System.ComponentModel.Primitives.dll, Version=6.0.0.0, PublicKeyToken=b03f5f7f11d50a3a System.Windows.Forms.Primitives .\System.Windows.Forms.Primitives.dll, Version=6.0.1.0, PublicKeyToken=b77a5c561934e089 WindowsBase .\WindowsBase.dll, Version=6.0.1.0, PublicKeyToken=31bf3856ad364e35 System.Drawing.Primitives .\System.Drawing.Primitives.dll, Version=6.0.0.0, PublicKeyToken=b03f5f7f11d50a3a PresentationFramework .\PresentationFramework.dll, Version=6.0.1.0, PublicKeyToken=31bf3856ad364e35 System.Xaml .\System.Xaml.dll, Version=6.0.1.0, PublicKeyToken=b77a5c561934e089 System.ComponentModel .\System.ComponentModel.dll, Version=6.0.0.0, PublicKeyToken=b03f5f7f11d50a3a System.Collections .\System.Collections.dll, Version=6.0.0.0, PublicKeyToken=b03f5f7f11d50a3a System.Diagnostics.TraceSource .\System.Diagnostics.TraceSource.dll, Version=6.0.0.0, PublicKeyToken=b03f5f7f11d50a3a System.Threading.Thread .\System.Threading.Thread.dll, Version=6.0.0.0, PublicKeyToken=b03f5f7f11d50a3a System.Text.Encoding.CodePages .\System.Text.Encoding.CodePages.dll, Version=6.0.0.0, PublicKeyToken=b03f5f7f11d50a3a PaintDotNet.Resources .\PaintDotNet.Resources.dll, Version=4.305.8038.36562 Microsoft.Win32.Primitives .\Microsoft.Win32.Primitives.dll, Version=6.0.0.0, PublicKeyToken=b03f5f7f11d50a3a System.ObjectModel .\System.ObjectModel.dll, Version=6.0.0.0, PublicKeyToken=b03f5f7f11d50a3a PaintDotNet.Data .\PaintDotNet.Data.dll, Version=4.305.8038.36562 System.Configuration.ConfigurationManager .\System.Configuration.ConfigurationManager.dll, Version=6.0.0.0, PublicKeyToken=cc7b13ffcd2ddd51 PaintDotNet.Framework .\PaintDotNet.Framework.dll, Version=4.305.8038.36562 System.Collections.Specialized .\System.Collections.Specialized.dll, Version=6.0.0.0, PublicKeyToken=b03f5f7f11d50a3a System.Drawing.Common .\System.Drawing.Common.dll, Version=6.0.0.0, PublicKeyToken=cc7b13ffcd2ddd51 System.Private.Xml .\System.Private.Xml.dll, Version=6.0.0.0, PublicKeyToken=cc7b13ffcd2ddd51 System.Xml.ReaderWriter .\System.Xml.ReaderWriter.dll, Version=6.0.0.0, PublicKeyToken=b03f5f7f11d50a3a System.Net.WebClient .\System.Net.WebClient.dll, Version=6.0.0.0, PublicKeyToken=cc7b13ffcd2ddd51 System.ComponentModel.EventBasedAsync .\System.ComponentModel.EventBasedAsync.dll, Version=6.0.0.0, PublicKeyToken=b03f5f7f11d50a3a System.Memory .\System.Memory.dll, Version=6.0.0.0, PublicKeyToken=cc7b13ffcd2ddd51 System.Text.Encoding.Extensions .\System.Text.Encoding.Extensions.dll, Version=6.0.0.0, PublicKeyToken=b03f5f7f11d50a3a Microsoft.Win32.SystemEvents .\Microsoft.Win32.SystemEvents.dll, Version=6.0.0.0, PublicKeyToken=cc7b13ffcd2ddd51 System.Threading.ThreadPool .\System.Threading.ThreadPool.dll, Version=6.0.0.0, PublicKeyToken=b03f5f7f11d50a3a Microsoft.Win32.Registry .\Microsoft.Win32.Registry.dll, Version=6.0.0.0, PublicKeyToken=b03f5f7f11d50a3a System.Collections.Immutable .\System.Collections.Immutable.dll, Version=6.0.0.0, PublicKeyToken=b03f5f7f11d50a3a System.Linq .\System.Linq.dll, Version=6.0.0.0, PublicKeyToken=b03f5f7f11d50a3a System.Collections.Concurrent .\System.Collections.Concurrent.dll, Version=6.0.0.0, PublicKeyToken=b03f5f7f11d50a3a System.Security.Principal.Windows .\System.Security.Principal.Windows.dll, Version=6.0.0.0, PublicKeyToken=b03f5f7f11d50a3a System.ComponentModel.TypeConverter .\System.ComponentModel.TypeConverter.dll, Version=6.0.0.0, PublicKeyToken=b03f5f7f11d50a3a System.Security.Claims .\System.Security.Claims.dll, Version=6.0.0.0, PublicKeyToken=b03f5f7f11d50a3a PresentationCore .\PresentationCore.dll, Version=6.0.1.0, PublicKeyToken=31bf3856ad364e35 DirectWriteForwarder .\DirectWriteForwarder.dll, Version=6.0.1.0, PublicKeyToken=31bf3856ad364e35 System.Diagnostics.Debug .\System.Diagnostics.Debug.dll, Version=6.0.0.0, PublicKeyToken=b03f5f7f11d50a3a UIAutomationTypes .\UIAutomationTypes.dll, Version=6.0.1.0, PublicKeyToken=31bf3856ad364e35 System.Diagnostics.FileVersionInfo .\System.Diagnostics.FileVersionInfo.dll, Version=6.0.0.0, PublicKeyToken=b03f5f7f11d50a3a PaintDotNet.Effects .\PaintDotNet.Effects.dll, Version=4.305.8038.36562 Accessibility .\Accessibility.dll, Version=4.0.0.0, PublicKeyToken=31bf3856ad364e35 System.Numerics.Vectors .\System.Numerics.Vectors.dll, Version=6.0.0.0, PublicKeyToken=b03f5f7f11d50a3a System.Threading.Tasks.Parallel .\System.Threading.Tasks.Parallel.dll, Version=6.0.0.0, PublicKeyToken=b03f5f7f11d50a3a System.IO.Packaging .\System.IO.Packaging.dll, Version=6.0.0.0, PublicKeyToken=b03f5f7f11d50a3a System.Runtime.Loader .\System.Runtime.Loader.dll, Version=6.0.0.0, PublicKeyToken=b03f5f7f11d50a3a AvifFileType .\Bundled\AvifFileType\AvifFileType.dll, Version=1.1.17.0 DdsFileTypePlus .\Bundled\DDSFileTypePlus\DdsFileTypePlus.dll, Version=1.10.10.0 WebPFileType .\Bundled\WebPFileType\WebPFileType.dll, Version=1.3.7.0 System.Diagnostics.Tracing .\System.Diagnostics.Tracing.dll, Version=6.0.0.0, PublicKeyToken=b03f5f7f11d50a3a System.Runtime.Serialization.Formatters .\System.Runtime.Serialization.Formatters.dll, Version=6.0.0.0, PublicKeyToken=b03f5f7f11d50a3a mscorlib .\mscorlib.dll, Version=4.0.0.0, PublicKeyToken=b77a5c561934e089 System.CodeDom .\System.CodeDom.dll, Version=6.0.0.0, PublicKeyToken=cc7b13ffcd2ddd51 System.Text.RegularExpressions .\System.Text.RegularExpressions.dll, Version=6.0.0.0, PublicKeyToken=b03f5f7f11d50a3a System.Runtime.CompilerServices.Unsafe .\System.Runtime.CompilerServices.Unsafe.dll, Version=6.0.0.0, PublicKeyToken=b03f5f7f11d50a3a System.Diagnostics.StackTrace .\System.Diagnostics.StackTrace.dll, Version=6.0.0.0, PublicKeyToken=b03f5f7f11d50a3a System.Reflection.Metadata .\System.Reflection.Metadata.dll, Version=6.0.0.0, PublicKeyToken=b03f5f7f11d50a3a Newtonsoft.Json .\Newtonsoft.Json.dll, Version=13.0.0.0, PublicKeyToken=30ad4fe6b2a6aeed System.Linq.Expressions .\System.Linq.Expressions.dll, Version=6.0.0.0, PublicKeyToken=b03f5f7f11d50a3a System.Reflection.MetadataLoadContext .\System.Reflection.MetadataLoadContext.dll, Version=6.0.0.0, PublicKeyToken=cc7b13ffcd2ddd51 System.IO.Compression .\System.IO.Compression.dll, Version=6.0.0.0, PublicKeyToken=b77a5c561934e089 Native modules 178 paintdotnet.exe .\paintdotnet.exe, version=4.305.8038.36562 ntdll.dll C:\Windows\SYSTEM32\ntdll.dll, version=10.0.19041.1023 (WinBuild.160101.0800) KERNEL32.DLL C:\Windows\System32\KERNEL32.DLL, version=10.0.19041.1348 (WinBuild.160101.0800) KERNELBASE.dll C:\Windows\System32\KERNELBASE.dll, version=10.0.19041.1348 (WinBuild.160101.0800) USER32.dll C:\Windows\System32\USER32.dll, version=10.0.19041.1 (WinBuild.160101.0800) win32u.dll C:\Windows\System32\win32u.dll, version=10.0.19041.1387 (WinBuild.160101.0800) GDI32.dll C:\Windows\System32\GDI32.dll, version=10.0.19041.1202 (WinBuild.160101.0800) gdi32full.dll C:\Windows\System32\gdi32full.dll, version=10.0.19041.1387 (WinBuild.160101.0800) msvcp_win.dll C:\Windows\System32\msvcp_win.dll, version=10.0.19041.789 (WinBuild.160101.0800) ucrtbase.dll C:\Windows\System32\ucrtbase.dll, version=10.0.19041.789 (WinBuild.160101.0800) SHELL32.dll C:\Windows\System32\SHELL32.dll, version=10.0.19041.964 (WinBuild.160101.0800) ADVAPI32.dll C:\Windows\System32\ADVAPI32.dll, version=10.0.19041.1 (WinBuild.160101.0800) msvcrt.dll C:\Windows\System32\msvcrt.dll, version=7.0.19041.546 (WinBuild.160101.0800) sechost.dll C:\Windows\System32\sechost.dll, version=10.0.19041.1 (WinBuild.160101.0800) RPCRT4.dll C:\Windows\System32\RPCRT4.dll, version=10.0.19041.1 (WinBuild.160101.0800) IMM32.DLL C:\Windows\System32\IMM32.DLL, version=10.0.19041.546 (WinBuild.160101.0800) hostfxr.dll .\hostfxr.dll, version=6,0,121,56705 @Commit: 3a25a7f1cc446b60678ed25c9d829420d6321eba hostpolicy.dll .\hostpolicy.dll, version=6,0,121,56705 @Commit: 3a25a7f1cc446b60678ed25c9d829420d6321eba coreclr.dll .\coreclr.dll, version=6,0,121,56705 @Commit: 3a25a7f1cc446b60678ed25c9d829420d6321eba ole32.dll C:\Windows\System32\ole32.dll, version=10.0.19041.1320 (WinBuild.160101.0800) combase.dll C:\Windows\System32\combase.dll, version=10.0.19041.1320 (WinBuild.160101.0800) OLEAUT32.dll C:\Windows\System32\OLEAUT32.dll, version=10.0.19041.985 (WinBuild.160101.0800) bcryptPrimitives.dll C:\Windows\System32\bcryptPrimitives.dll, version=10.0.19041.1415 (WinBuild.160101.0800) System.Private.CoreLib.dll .\System.Private.CoreLib.dll, version=6.0.121.56705 clrjit.dll .\clrjit.dll, version=6,0,121,56705 @Commit: 3a25a7f1cc446b60678ed25c9d829420d6321eba kernel.appcore.dll C:\Windows\SYSTEM32\kernel.appcore.dll, version=10.0.19041.546 (WinBuild.160101.0800) paintdotnet.dll .\paintdotnet.dll, version=4.305.8038.36562 System.Runtime.dll .\System.Runtime.dll, version=6.0.121.56705 uxtheme.dll C:\Windows\system32\uxtheme.dll, version=10.0.19041.1 (WinBuild.160101.0800) PaintDotNet.Base.dll .\PaintDotNet.Base.dll, version=4.305.8038.36562 System.Windows.Forms.dll .\System.Windows.Forms.dll, version=6.0.121.56705 System.Diagnostics.Process.dll .\System.Diagnostics.Process.dll, version=6.0.121.56705 TerraFX.Interop.Windows.dll .\TerraFX.Interop.Windows.dll, version=10.0.20348.0 PaintDotNet.SystemLayer.dll .\PaintDotNet.SystemLayer.dll, version=4.305.8038.36562 System.Runtime.InteropServices.RuntimeInformation.dll .\System.Runtime.InteropServices.RuntimeInformation.dll, version=6.0.121.56705 System.Runtime.InteropServices.dll .\System.Runtime.InteropServices.dll, version=6.0.121.56705 vcruntime140.dll .\vcruntime140.dll, version=14.30.30704.0 built by: vcwrkspc vcruntime140_1.dll .\vcruntime140_1.dll, version=14.30.30704.0 built by: vcwrkspc msvcp140.dll .\msvcp140.dll, version=14.30.30704.0 built by: vcwrkspc msvcp140_1.dll .\msvcp140_1.dll, version=14.30.30704.0 built by: vcwrkspc msvcp140_2.dll .\msvcp140_2.dll, version=14.30.30704.0 built by: vcwrkspc msvcp140_codecvt_ids.dll .\msvcp140_codecvt_ids.dll, version=14.30.30704.0 built by: vcwrkspc vcomp140.dll .\vcomp140.dll, version=14.30.30704.0 built by: vcwrkspc ijwhost.dll .\ijwhost.dll, version=6,0,121,56705 @Commit: 3a25a7f1cc446b60678ed25c9d829420d6321eba PaintDotNet.SystemLayer.Native.x64.dll .\PaintDotNet.SystemLayer.Native.x64.dll, version=4.305.8038.36562 gdiplus.dll C:\Windows\WinSxS\amd64_microsoft.windows.gdiplus_6595b64144ccf1df_1.1.19041.1348_none_91a2627ccc89e3fb\gdiplus.dll, version=10.0.19041.1348 (WinBuild.160101.0800) PROPSYS.dll C:\Windows\SYSTEM32\PROPSYS.dll, version=7.0.19041.1 (WinBuild.160101.0800) WindowsCodecs.dll C:\Windows\SYSTEM32\WindowsCodecs.dll, version=10.0.19041.1151 (WinBuild.160101.0800) bcrypt.dll C:\Windows\System32\bcrypt.dll, version=10.0.19041.1 (WinBuild.160101.0800) System.Threading.dll .\System.Threading.dll, version=6.0.121.56705 System.Runtime.Extensions.dll .\System.Runtime.Extensions.dll, version=6.0.121.56705 System.Runtime.CompilerServices.VisualC.dll .\System.Runtime.CompilerServices.VisualC.dll, version=6.0.121.56705 System.Collections.NonGeneric.dll .\System.Collections.NonGeneric.dll, version=6.0.121.56705 System.Runtime.Intrinsics.dll .\System.Runtime.Intrinsics.dll, version=6.0.121.56705 windows.storage.dll C:\Windows\SYSTEM32\windows.storage.dll, version=10.0.19041.1 (WinBuild.160101.0800) Wldp.dll C:\Windows\SYSTEM32\Wldp.dll, version=10.0.19041.1 (WinBuild.160101.0800) SHCORE.dll C:\Windows\System32\SHCORE.dll, version=10.0.19041.1 (WinBuild.160101.0800) shlwapi.dll C:\Windows\System32\shlwapi.dll, version=10.0.19041.1 (WinBuild.160101.0800) PaintDotNet.Core.dll .\PaintDotNet.Core.dll, version=4.305.8038.36562 System.Private.Uri.dll .\System.Private.Uri.dll, version=6.0.121.56705 System.ComponentModel.Primitives.dll .\System.ComponentModel.Primitives.dll, version=6.0.121.56705 System.Windows.Forms.Primitives.dll .\System.Windows.Forms.Primitives.dll, version=6.0.121.56705 WindowsBase.dll .\WindowsBase.dll, version=6.0.121.56707 System.Drawing.Primitives.dll .\System.Drawing.Primitives.dll, version=6.0.121.56705 PresentationFramework.dll .\PresentationFramework.dll, version=6.0.121.56707 System.Xaml.dll .\System.Xaml.dll, version=6.0.121.56707 System.ComponentModel.dll .\System.ComponentModel.dll, version=6.0.121.56705 System.Collections.dll .\System.Collections.dll, version=6.0.121.56705 System.Diagnostics.TraceSource.dll .\System.Diagnostics.TraceSource.dll, version=6.0.121.56705 System.Threading.Thread.dll .\System.Threading.Thread.dll, version=6.0.121.56705 System.Text.Encoding.CodePages.dll .\System.Text.Encoding.CodePages.dll, version=6.0.121.56705 PaintDotNet.Resources.dll .\PaintDotNet.Resources.dll, version=4.305.8038.36562 Microsoft.Win32.Primitives.dll .\Microsoft.Win32.Primitives.dll, version=6.0.121.56705 System.ObjectModel.dll .\System.ObjectModel.dll, version=6.0.121.56705 PaintDotNet.Data.dll .\PaintDotNet.Data.dll, version=4.305.8038.36562 System.Configuration.ConfigurationManager.dll .\System.Configuration.ConfigurationManager.dll, version=6.0.121.56705 icu.dll C:\Windows\SYSTEM32\icu.dll, version=64, 2, 0, 0 (WinBuild.160101.0800) PaintDotNet.Framework.dll .\PaintDotNet.Framework.dll, version=4.305.8038.36562 PresentationNative_cor3.dll .\PresentationNative_cor3.dll, version=6,0,21,48001 @Commit: bf6f24c075ff5315d0ec0e5359138ee796b0491c System.Collections.Specialized.dll .\System.Collections.Specialized.dll, version=6.0.121.56705 System.Drawing.Common.dll .\System.Drawing.Common.dll, version=6.0.121.56705 System.Private.Xml.dll .\System.Private.Xml.dll, version=6.0.121.56705 System.Xml.ReaderWriter.dll .\System.Xml.ReaderWriter.dll, version=6.0.121.56705 System.Net.WebClient.dll .\System.Net.WebClient.dll, version=6.0.121.56705 System.ComponentModel.EventBasedAsync.dll .\System.ComponentModel.EventBasedAsync.dll, version=6.0.121.56705 System.Memory.dll .\System.Memory.dll, version=6.0.121.56705 System.Text.Encoding.Extensions.dll .\System.Text.Encoding.Extensions.dll, version=6.0.121.56705 Microsoft.Win32.SystemEvents.dll .\Microsoft.Win32.SystemEvents.dll, version=6.0.121.56705 MSCTF.dll C:\Windows\System32\MSCTF.dll, version=10.0.19041.1 (WinBuild.160101.0800) System.Threading.ThreadPool.dll .\System.Threading.ThreadPool.dll, version=6.0.121.56705 Microsoft.Win32.Registry.dll .\Microsoft.Win32.Registry.dll, version=6.0.121.56705 System.Collections.Immutable.dll .\System.Collections.Immutable.dll, version=6.0.121.56705 System.Linq.dll .\System.Linq.dll, version=6.0.121.56705 System.Collections.Concurrent.dll .\System.Collections.Concurrent.dll, version=6.0.121.56705 dxgi.dll C:\Windows\SYSTEM32\dxgi.dll, version=10.0.19041.1266 (WinBuild.160101.0800) System.Security.Principal.Windows.dll .\System.Security.Principal.Windows.dll, version=6.0.121.56705 System.ComponentModel.TypeConverter.dll .\System.ComponentModel.TypeConverter.dll, version=6.0.121.56705 System.Security.Claims.dll .\System.Security.Claims.dll, version=6.0.121.56705 PresentationCore.dll .\PresentationCore.dll, version=6.0.121.56707 DirectWriteForwarder.dll .\DirectWriteForwarder.dll, version=6,0,121,56707 @Commit: 0350d04790959e8ebdd3ceab0d34a40f811f019d System.Diagnostics.Debug.dll .\System.Diagnostics.Debug.dll, version=6.0.121.56705 dwrite.dll C:\Windows\SYSTEM32\dwrite.dll, version=10.0.19041.1 (WinBuild.160101.0800) UIAutomationTypes.dll .\UIAutomationTypes.dll, version=6.0.121.56707 System.Diagnostics.FileVersionInfo.dll .\System.Diagnostics.FileVersionInfo.dll, version=6.0.121.56705 profapi.dll C:\Windows\SYSTEM32\profapi.dll, version=10.0.19041.844 (WinBuild.160101.0800) PaintDotNet.Effects.dll .\PaintDotNet.Effects.dll, version=4.305.8038.36562 clbcatq.dll C:\Windows\System32\clbcatq.dll, version=2001.12.10941.16384 (WinBuild.160101.0800) UIAnimation.dll C:\Windows\System32\UIAnimation.dll, version=10.0.19041.746 (WinBuild.160101.0800) version.dll C:\Windows\SYSTEM32\version.dll, version=10.0.19041.546 (WinBuild.160101.0800) Accessibility.dll .\Accessibility.dll, version=6.0.121.56705 System.Numerics.Vectors.dll .\System.Numerics.Vectors.dll, version=6.0.121.56705 comctl32.dll C:\Windows\WinSxS\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.19041.1110_none_60b5254171f9507e\comctl32.dll, version=6.10 (WinBuild.160101.0800) System.Threading.Tasks.Parallel.dll .\System.Threading.Tasks.Parallel.dll, version=6.0.121.56705 mfplat.dll C:\Windows\SYSTEM32\mfplat.dll, version=10.0.19041.1 (WinBuild.160101.0800) cfgmgr32.dll 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(WinBuild.160101.0800) System.Diagnostics.Tracing.dll .\System.Diagnostics.Tracing.dll, version=6.0.121.56705 d2d1.dll C:\Windows\SYSTEM32\d2d1.dll, version=10.0.19041.1 (WinBuild.160101.0800) wtsapi32.dll C:\Windows\SYSTEM32\wtsapi32.dll, version=10.0.19041.546 (WinBuild.160101.0800) WINSTA.dll C:\Windows\SYSTEM32\WINSTA.dll, version=10.0.19041.546 (WinBuild.160101.0800) d3d11.dll C:\Windows\SYSTEM32\d3d11.dll, version=10.0.19041.1202 (WinBuild.160101.0800) D3D10Warp.dll C:\Windows\SYSTEM32\D3D10Warp.dll, version=10.0.19041.546 (WinBuild.160101.0800) dxcore.dll C:\Windows\SYSTEM32\dxcore.dll, version=10.0.19041.546 (WinBuild.160101.0800) UIAutomationCore.dll C:\Windows\SYSTEM32\UIAutomationCore.dll, version=7.2.19041.1 (WinBuild.160101.0800) sxs.dll C:\Windows\SYSTEM32\sxs.dll, version=10.0.19041.1 (WinBuild.160101.0800) System.Runtime.Serialization.Formatters.dll .\System.Runtime.Serialization.Formatters.dll, version=6.0.121.56705 mscorlib.dll .\mscorlib.dll, version=6.0.121.56705 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UMPDC.dll C:\Windows\SYSTEM32\UMPDC.dll, version= System.Text.RegularExpressions.dll .\System.Text.RegularExpressions.dll, version=6.0.121.56705 winmm.DLL C:\Windows\SYSTEM32\winmm.DLL, version=10.0.19041.1 (WinBuild.160101.0800) System.Runtime.CompilerServices.Unsafe.dll .\System.Runtime.CompilerServices.Unsafe.dll, version=6.0.121.56705 oleacc.dll C:\Windows\SYSTEM32\oleacc.dll, version=7.2.19041.746 (WinBuild.160101.0800) explorerframe.dll C:\Windows\system32\explorerframe.dll, version=10.0.19041.1 (WinBuild.160101.0800) System.Diagnostics.StackTrace.dll .\System.Diagnostics.StackTrace.dll, version=6.0.121.56705 Microsoft.DiaSymReader.Native.amd64.dll .\Microsoft.DiaSymReader.Native.amd64.dll, version=14.28.29715.1 built by: vcwrkspc System.Reflection.Metadata.dll .\System.Reflection.Metadata.dll, version=6.0.121.56705 igd10iumd64.dll C:\Windows\SYSTEM32\igd10iumd64.dll, version=20.19.15.5126 ncrypt.dll C:\Windows\SYSTEM32\ncrypt.dll, version=10.0.19041.1 (WinBuild.160101.0800) NTASN1.dll C:\Windows\SYSTEM32\NTASN1.dll, version=10.0.19041.1 (WinBuild.160101.0800) igdusc64.dll C:\Windows\SYSTEM32\igdusc64.dll, version=20.19.15.5126 Newtonsoft.Json.dll .\Newtonsoft.Json.dll, version=13.0.1.25517 System.Linq.Expressions.dll .\System.Linq.Expressions.dll, version=6.0.121.56705 System.Reflection.MetadataLoadContext.dll .\System.Reflection.MetadataLoadContext.dll, version=6.0.21.52210 System.IO.Compression.dll .\System.IO.Compression.dll, version=6.0.121.56705 setupapi.DLL C:\Windows\System32\setupapi.DLL, version=10.0.19041.1 (WinBuild.160101.0800) DEVOBJ.dll C:\Windows\SYSTEM32\DEVOBJ.dll, version=10.0.19041.1151 (WinBuild.160101.0800) WINTRUST.dll C:\Windows\System32\WINTRUST.dll, version=10.0.19041.1266 (WinBuild.160101.0800) CRYPT32.dll C:\Windows\System32\CRYPT32.dll, version=10.0.19041.1 (WinBuild.160101.0800) MSASN1.dll C:\Windows\SYSTEM32\MSASN1.dll, version=10.0.19041.546 (WinBuild.160101.0800) edputil.dll C:\Windows\SYSTEM32\edputil.dll, version=10.0.19041.1 (WinBuild.160101.0800) urlmon.dll C:\Windows\SYSTEM32\urlmon.dll, version=11.00.19041.1 (WinBuild.160101.0800) iertutil.dll C:\Windows\SYSTEM32\iertutil.dll, version=11.00.19041.1 (WinBuild.160101.0800) netutils.dll C:\Windows\SYSTEM32\netutils.dll, version=10.0.19041.546 (WinBuild.160101.0800) srvcli.dll C:\Windows\SYSTEM32\srvcli.dll, version=10.0.19041.546 (WinBuild.160101.0800) apphelp.dll C:\Windows\SYSTEM32\apphelp.dll, version=10.0.19041.1 (WinBuild.160101.0800) OneCoreUAPCommonProxyStub.dll C:\Windows\System32\OneCoreUAPCommonProxyStub.dll, version=10.0.19041.1387 (WinBuild.160101.0800) ActXPrxy.dll C:\Windows\System32\ActXPrxy.dll, version=10.0.19041.844 (WinBuild.160101.0800) Quote Link to comment Share on other sites More sharing options...
bcolflesh Posted January 4, 2022 Author Share Posted January 4, 2022 I can't submit the image - too large. It's a 2.48 MB, 5104x7016px scanner capture at 600dpi. I downloaded GIMP and edited everything successfully - once I had the finished, cropped image exported from GIMP, it opened in Paint.NET with no hanging. I've been using Paint.NET and this scanner for a couple years, opening multiple images for editing that are each that size or much larger. Quote Link to comment Share on other sites More sharing options...
AODRG Posted January 4, 2022 Share Posted January 4, 2022 This update kinda screwed up something for me too...can't save images (takes forever) and can't resize or make new images. Pretty big features. Quote Link to comment Share on other sites More sharing options...
Rick Brewster Posted January 4, 2022 Share Posted January 4, 2022 I suspect something else is going on with your system. I don't see anything that stands out in the diagnostics info. Usually with a problem like this there's some shell extension or hook that is obviously the culprit. You can send me the file via e-mail (link is at https://getpaint.net/contact.html) or you can upload to a cloud sharing thing like OneDrive, Google Drive, etc. I would first try some basic troubleshooting like, restart your computer. Maybe some update elsewhere is causing a wrong DLL to load and it's having cascading effects. If, after restarting, the problem persists, run the PdnRepair program (right click Start button or press WinKey+X, then click on Run, then type paintdotnet:/repair, click OK, let it do its thing, then restart again when it tells you to). I would also look into running sfc /scannow and chkdsk, both of which you can easily find information about with a quick online search. You can also capture a "performance trace", https://forums.getpaint.net/topic/113249-how-to-submit-a-performance-trace/ . Start the recording before you start Paint.NET. Then, open the image, let it burn the CPU for maybe 10 seconds, then save the trace. This will tell me where in the code is causing the CPU usage. Quote The Paint.NET Blog: https://blog.getpaint.net/ Donations are always appreciated! https://www.getpaint.net/donate.html Link to comment Share on other sites More sharing options...
Rick Brewster Posted January 4, 2022 Share Posted January 4, 2022 Also, what is the size of the image you're trying to work with? In pixels Quote The Paint.NET Blog: https://blog.getpaint.net/ Donations are always appreciated! https://www.getpaint.net/donate.html Link to comment Share on other sites More sharing options...
Rick Brewster Posted January 4, 2022 Share Posted January 4, 2022 I think I found something, actually. It'll possibly trigger if you create an image that is 2064 x 2064 pixels, and then zoom out to 12.5% or less. It causes a stack overflow and terminates the process when I have the app under the debugger, but doesn't cause an issue when I run the app normally ... but, if I fix the typo I found, it works fine under the debugger. The reason for this is that the box filter used by the canvas is chaining a 4x BGRA32->PBGRA32 reducer, followed by a 2x PBGRA32 -> PBGRA32 reducer. The latter is recursively calling itself when the number of pixels in the output buffer is not a multiple of 8 or 4. But, the input and output buffers must also be a power of 2. It's supposed to use the AVX2 code to do 8 output pixels at a time, then the SSSE3 code to do 4 output pixels, then the scalar (no SSE / SIMD) code to do any remaining output pixels. But, the SSSE3 code just calls itself again, still has 2 pixels left to do, calls itself again, still has 2 pixels left... repeat. So this happens only at 1/8th zoom, or 1/32nd zoom (at 1/16th zoom it'll chain two 4x scalers which work fine), and only when an output tile on the edge is 2px wide (so, 16px wide at 1/8th, etc. for higher zooms) I'm making a new test build with a fix for this, hopefully it's what you're running into too. I'll post it here so you can try out. Should just be a few minutes. Quote The Paint.NET Blog: https://blog.getpaint.net/ Donations are always appreciated! https://www.getpaint.net/donate.html Link to comment Share on other sites More sharing options...
bcolflesh Posted January 4, 2022 Author Share Posted January 4, 2022 1 hour ago, Rick Brewster said: I suspect something else is going on with your system. I don't see anything that stands out in the diagnostics info. Usually with a problem like this there's some shell extension or hook that is obviously the culprit. You can send me the file via e-mail (link is at https://getpaint.net/contact.html) or you can upload to a cloud sharing thing like OneDrive, Google Drive, etc. I would first try some basic troubleshooting like, restart your computer. Maybe some update elsewhere is causing a wrong DLL to load and it's having cascading effects. If, after restarting, the problem persists, run the PdnRepair program (right click Start button or press WinKey+X, then click on Run, then type paintdotnet:/repair, click OK, let it do its thing, then restart again when it tells you to). I would also look into running sfc /scannow and chkdsk, both of which you can easily find information about with a quick online search. You can also capture a "performance trace", https://forums.getpaint.net/topic/113249-how-to-submit-a-performance-trace/ . Start the recording before you start Paint.NET. Then, open the image, let it burn the CPU for maybe 10 seconds, then save the trace. This will tell me where in the code is causing the CPU usage. 1. I shared the file to your contact email via Google Drive. 2. Restarted - same issue after restart. 3. Ran the repair cmd, restarted, same issue. 4. No drive issues, as noted, I can edit files no problem in GIMP, or MS Paint, etc. 5. I shared the performance trace via Google Drive as well. I used the WPR, then right clicked the file (from step #1) and chose "Open with paint.net", it did display the thumb this time but immediately locked up. Opening the file from Paint.NET or drag & drop have similar results of locking up the app. Smaller images are working. Is there any way to get a previous version to use for now? I can't seem to find an archive for the past versions. 4.3.4 worked fine. Thanks for your replies and help. Quote Link to comment Share on other sites More sharing options...
Rick Brewster Posted January 4, 2022 Share Posted January 4, 2022 Should just be about 10 minutes for the compression, signing, and uploading to complete. I reproduced an issue when zooming out on an image of a particular size. You're seeing an issue with the thumbnail generation because the size of the image you're working with is being reduced by the right amount to trigger something. Why the app isn't just terminating is unknown, but hopefully it's the same issue I found. Quote The Paint.NET Blog: https://blog.getpaint.net/ Donations are always appreciated! https://www.getpaint.net/donate.html Link to comment Share on other sites More sharing options...
Rick Brewster Posted January 4, 2022 Share Posted January 4, 2022 Okay try this build and please let me know if it works for you: Installer: https://www.getpaint.net/files/zip/test/paint.net.4.306.8039.6897.install.x64.zip Portable ZIP: https://www.getpaint.net/files/zip/test/paint.net.4.306.8039.6897.portable.x64.zip I did get the link to the files. I'm going to do some investigation with it. Thanks. Quote The Paint.NET Blog: https://blog.getpaint.net/ Donations are always appreciated! https://www.getpaint.net/donate.html Link to comment Share on other sites More sharing options...
Solution Rick Brewster Posted January 4, 2022 Solution Share Posted January 4, 2022 (I had to remove the build because of one final thing, but I just posted an updated build. It's ready!) Quote The Paint.NET Blog: https://blog.getpaint.net/ Donations are always appreciated! https://www.getpaint.net/donate.html Link to comment Share on other sites More sharing options...
Rick Brewster Posted January 4, 2022 Share Posted January 4, 2022 Okay, I was able to reproduce the forever-stuck thumbnail with 4.3.5. The size of the main window must be such that the initial zoom level is <=12.5%. It didn't happen for me initially because my window was opening maximized on a 4K (3840x2160) display at 150% DPI, so the zoom was >12.5%. Quote The Paint.NET Blog: https://blog.getpaint.net/ Donations are always appreciated! https://www.getpaint.net/donate.html Link to comment Share on other sites More sharing options...
Rick Brewster Posted January 4, 2022 Share Posted January 4, 2022 And, success! The 4.3.6 build I just posted does not spin forever on the thumbnail Quote The Paint.NET Blog: https://blog.getpaint.net/ Donations are always appreciated! https://www.getpaint.net/donate.html Link to comment Share on other sites More sharing options...
bcolflesh Posted January 4, 2022 Author Share Posted January 4, 2022 Just now, Rick Brewster said: And, success! The 4.3.6 build I just posted does not spin forever on the thumbnail Yes, works for me - thanks so much for being so responsive - gonna hit the donation button in a minute. 1 Quote Link to comment Share on other sites More sharing options...
bcolflesh Posted January 4, 2022 Author Share Posted January 4, 2022 Cheers - Transaction ID: 20885561750637177 1 Quote Link to comment Share on other sites More sharing options...
Rick Brewster Posted January 4, 2022 Share Posted January 4, 2022 Thanks for verifying! I'll be pushing out a 4.3.6 update ASAP, just as soon as I finally get some food. 1 Quote The Paint.NET Blog: https://blog.getpaint.net/ Donations are always appreciated! https://www.getpaint.net/donate.html Link to comment Share on other sites More sharing options...
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