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david.atwell

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Posts posted by david.atwell

  1. I did a search about what was in SP1. It had nothing critical [...]

     

    ... except some things that Paint.NET 4 requires to function...

     

    [...] and only caused issues for a lot of some people.

     

    Fixed that for you.  :)  The number of people affected by SP1 issues was so incredibly, ridiculously small that you have to dive several pages deep into the Google results to find the first complaint from someone it actually happened to.  I commiserate with you for your problem, but you can't expect Rick to delay PDN4's release (or waste time after the fact) simply to patch it for a tiny edge case of people who are affected by this Windows 7 issue.

     

    That said, have you tried reinstalling Windows fresh and then installing the service pack?  Sometimes that's all it takes.  Additionally, you could download a copy of Windows 7 that includes the service pack and install it fresh on your machine.  There are all sorts of ways that you could fix your machine rather than begging the developer to cater to your edge problem.

    • Upvote 2
  2. Grrr - thought as much. Why do 'improvements' on websites so often mean loss of functionality? (I suppose I can't complain - it is a free website and still mighty fine apart from this)

    In this case, it's because one guy works on the project alone and must decide between adding little-used functionality and actually releasing a product.  :)  He had to rewrite a lot of Paint.NET from scratch for PDN4, so not everything has made it back in yet.

  3.  

    I googled it and couldn't find much.

     

    You probably won't for a little while.  PDN4 has only been out for 2 weeks and most troubleshooting happens on this forum.

     

    There have been crash issues, most of which are quickly being sorted out.  Rick is working on a 4.0.1 release that will clean up a lot of those edge cases.

  4. You should just update to Windows 7 SP1.  Holding back is just opening you up to viruses, computer hijacking, being used for DDoS attacks, the works.  Please update.

     

    Additionally, we cannot support any versions of Paint.NET prior to version 4.0, which requires SP1.  If you note the forum rules, you'll see that asking about previous versions is not allowed.

  5. I was aware of Google's methodical decision making process before changing their logo. Read a long and interesting blog article about it. :D But I didn't get to see the Wrench to Hamburger debate - was it published publicly, or is that all internal info? I would be curious to read over the reasons for the change, especially now that Mozilla has adopted it too.

    You know, I read an article on it a while back, but now I can't find it.  I'll let you know if I track it down.

     

    Hundreds of people - not dozens. But yes, people do love to gripe, especially when stressed out. Usually the griping and the stress have nothing to do with each other - it's just a way to vent frustration. You were in IT, so you're probably also all too familiar with it. :P

    Painfully so. :)

  6. BikeHelmet, bear in mind that as a computer repair professional you're dealing with people at the lowest level of computer understanding.  Remember, Google did months of focus testing and quality assurance before changing the shade of blue they use by just a few hues.  They did years of testing and review before editing their logo by two pixels.  They have data that suggests that people prefer the screen real estate gains inherent in putting everything on one line, and they have data that proves that they don't lose users from switching it from a wrench (inexact, since they use it for not only settings but actions and diagnostics as well) to a "hamburger" (more correct for its final function).  They have hundreds of thousands of data and diagnostic points, interaction studies, visual heat maps, hands-on studies, and market research crossing market segments, age groups, cultural demographics and locations.  All you have are anecdotal stories from several dozen people who are already frustratedly having trouble with their computers anyway and want nothing more than to just complain.

     

    With Firefox, you may have more of a point, but speaking as someone with friends working at Mozilla, the hundreds of changes that happen are sent through so many quality checkpoints that work they accomplish in July often won't be seen in a final end-user product until December, so it's not exactly a fast-and-dirty job.

     

    So your customers, while understandably frustrated (and frustrating, I've worked IT also), don't necessarily represent an accurate bellwether of public sentiment.

  7. I'm not fond of graphical only buttons, but the gear or a wrench is logical enough for settings. I'm not ready to declare the author crazy yet, unless he follows in the footsteps of Firefox and Chrome, Windows and Android. Replacing something logical with say... a horizontal line or three, which absolutely nobody thinks to click on is a fine example of crazy.

    That's called "hamburger menus," and is actually quite well accepted as good interface design.

    Do you actually have a point, or are you just griping?

  8.  

    GoSub: The time I took writing the above was longer than the automatic-inactive-user-logout-timer, which made my blood pressure rise to unhealthy levels when I got an "post denied" message and noway of recovering the text...well, with some clever (if I may say it myself...and I may B)  )  use of fiddler and F5 I managed to recover the text.  But really, when something goes wrong in a post involving a textarea of any kind, you at the very least have to re-display the text back to the user.  This is the very least you can do.  And if you are worried about malicious code/text (which you always should be), then just html encode it before displaying it back.

    I am not sure that just saying it didn't work and throw the submitted data away is ever the correct way to go.

     

    We actually rent the forum software from a company called IPB.  You'll have to take it up with them.

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