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Crash on open after 4.0.2 update


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Ever since I loaded the update, Paint crashes seconds after it opens. I never had any problems with it before this. Any help will be welcome!

 

This text file was created because paint.net crashed. Please e-mail this to crashlog4@getpaint.net so we can diagnose and fix the problem.

 

Application version: paint.net 4.0.2 (Final 4.2.5309.33059)

Time of crash: 7/22/2014 4:21:27 PM

Application uptime: 00:00:00.3900050

Application state: Running

Working set: 71,328 KiB

Threads: 22

Install directory: C:\Program Files\paint.net

Current directory: C:\Program Files\paint.net

OS Version: 6.1.7601.65536 Service Pack 1 Workstation x64

.NET version: CLR 4.0.30319.34209 x64, FX 4.0 4.5

Processor: 4x "Intel® Core i5-3470S CPU @ 2.90GHz" @ ~2893MHz (DEP, SSE, SSE2, SSE3, SSSE3, SSE4_1, SSE4_2, XSAVE)

Physical memory: 8080 MB

Video card: Intel® HD Graphics (v:8086, d:152, r:9)

Hardware acceleration: True (default: True)

UI animations: True

UI DPI: 96.00 dpi (1.00x scale)

UI theme: Aero/Aero (Aero.msstyles)

Updates: True, 7/21/2014

Locale: pdnr.c: en-US, hklm: en-US, hkcu: en-US, cc: en-US, cuic: en-US

 

Exception details:

System.AccessViolationException: Attempted to read or write protected memory. This is often an indication that other memory is corrupt. (PaintDotNet.Canvas.CanvasControl)

   at PaintDotNet.SystemLayer.Native.x64.Direct2D.D2DFactory.CreateHwndRenderTarget(RenderTargetProperties renderTargetProperties, HwndRenderTargetProperties hwndRenderTargetProperties)

   at PaintDotNet.Direct2D.Proxies.Direct2DFactoryProxy.CreateHwndRenderTarget(RenderTargetProperties renderTargetProperties, HwndRenderTargetProperties hwndRenderTargetProperties) in d:\src\pdn\paintdotnet\src\Base\Direct2D\Proxies\Direct2DFactoryProxy.cs:line 76

   at PaintDotNet.Controls.Direct2DControlHandler.RecreateRenderTarget() in d:\src\pdn\paintdotnet\src\Framework\Controls\Direct2DControlHandler.cs:line 419

   at PaintDotNet.Controls.Direct2DControlHandler.RelayGdiPaintImpl(GdiPaintContext ctx) in d:\src\pdn\paintdotnet\src\Framework\Controls\Direct2DControlHandler.cs:line 467

   at PaintDotNet.Controls.Direct2DControlHandler.RelayGdiPaint(GdiPaintContext ctx) in d:\src\pdn\paintdotnet\src\Framework\Controls\Direct2DControlHandler.cs:line 452

   at PaintDotNet.Controls.Direct2DControl.OnGdiPaint(GdiPaintContext ctx) in d:\src\pdn\paintdotnet\src\Framework\Controls\Direct2DControl.cs:line 315

   at PaintDotNet.SystemLayer.GdiPaintHandler.OnWmPaint(Message& m) in d:\src\pdn\paintdotnet\src\SystemLayer\GdiPaintHandler.cs:line 184

   at PaintDotNet.SystemLayer.GdiPaintControl.WndProc(Message& m) in d:\src\pdn\paintdotnet\src\SystemLayer\GdiPaintControl.cs:line 132

   at System.Windows.Forms.NativeWindow.Callback(IntPtr hWnd, Int32 msg, IntPtr wparam, IntPtr lparam)

 

Managed assemblies:

    mscorlib, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089 @ C:\Windows\Microsoft.NET\Framework64\v4.0.30319\mscorlib.dll

    PaintDotNet, Version=4.2.5309.33059, Culture=neutral, PublicKeyToken=null @ C:\Program Files\Paint.NET\PaintDotNet.exe

    PaintDotNet.Core, Version=4.2.5309.33059, Culture=neutral, PublicKeyToken=null @ C:\Program Files\Paint.NET\PaintDotNet.Core.dll

    PaintDotNet.Base, Version=4.2.5309.33059, Culture=neutral, PublicKeyToken=null @ C:\Program Files\Paint.NET\PaintDotNet.Base.dll

    System, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089 @ C:\Windows\Microsoft.Net\assembly\GAC_MSIL\System\v4.0_4.0.0.0__b77a5c561934e089\System.dll

    System.Drawing, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b03f5f7f11d50a3a @ C:\Windows\Microsoft.Net\assembly\GAC_MSIL\System.Drawing\v4.0_4.0.0.0__b03f5f7f11d50a3a\System.Drawing.dll

    PresentationFramework, Version=4.0.0.0, Culture=neutral, PublicKeyToken=31bf3856ad364e35 @ C:\Windows\Microsoft.Net\assembly\GAC_MSIL\PresentationFramework\v4.0_4.0.0.0__31bf3856ad364e35\PresentationFramework.dll

    WindowsBase, Version=4.0.0.0, Culture=neutral, PublicKeyToken=31bf3856ad364e35 @ C:\Windows\Microsoft.Net\assembly\GAC_MSIL\WindowsBase\v4.0_4.0.0.0__31bf3856ad364e35\WindowsBase.dll

    PresentationCore, Version=4.0.0.0, Culture=neutral, PublicKeyToken=31bf3856ad364e35 @ C:\Windows\Microsoft.Net\assembly\GAC_64\PresentationCore\v4.0_4.0.0.0__31bf3856ad364e35\PresentationCore.dll

    System.Core, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089 @ C:\Windows\Microsoft.Net\assembly\GAC_MSIL\System.Core\v4.0_4.0.0.0__b77a5c561934e089\System.Core.dll

    System.Windows.Forms, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089 @ C:\Windows\Microsoft.Net\assembly\GAC_MSIL\System.Windows.Forms\v4.0_4.0.0.0__b77a5c561934e089\System.Windows.Forms.dll

    PaintDotNet.SystemLayer, Version=4.2.5309.33059, Culture=neutral, PublicKeyToken=null @ C:\Program Files\Paint.NET\PaintDotNet.SystemLayer.dll

    PaintDotNet.Framework, Version=4.2.5309.33059, Culture=neutral, PublicKeyToken=null @ C:\Program Files\Paint.NET\PaintDotNet.Framework.dll

    PaintDotNet.Resources, Version=4.2.5309.33059, Culture=neutral, PublicKeyToken=null @ C:\Program Files\Paint.NET\PaintDotNet.Resources.dll

    PaintDotNet.Data, Version=4.2.5309.33059, Culture=neutral, PublicKeyToken=null @ C:\Program Files\Paint.NET\PaintDotNet.Data.dll

    PaintDotNet.Effects, Version=4.2.5309.33059, Culture=neutral, PublicKeyToken=null @ C:\Program Files\Paint.NET\PaintDotNet.Effects.dll

    PaintDotNet.SystemLayer.Native.x64, Version=4.2.5309.33059, Culture=neutral, PublicKeyToken=null @ C:\Program Files\Paint.NET\PaintDotNet.SystemLayer.Native.x64.dll

    System.Configuration, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b03f5f7f11d50a3a @ C:\Windows\Microsoft.Net\assembly\GAC_MSIL\System.Configuration\v4.0_4.0.0.0__b03f5f7f11d50a3a\System.Configuration.dll

    System.Xml, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089 @ C:\Windows\Microsoft.Net\assembly\GAC_MSIL\System.Xml\v4.0_4.0.0.0__b77a5c561934e089\System.Xml.dll

    System.Xaml, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089 @ C:\Windows\Microsoft.Net\assembly\GAC_MSIL\System.Xaml\v4.0_4.0.0.0__b77a5c561934e089\System.Xaml.dll

 

Native modules:

    C:\Program Files\Paint.NET\PaintDotNet.exe, version=4.2.5309.33059

    C:\Windows\SYSTEM32\ntdll.dll, version=6.1.7600.16385 (win7_rtm.090713-1255)

    C:\Windows\SYSTEM32\MSCOREE.DLL, version=4.0.40305.0 (Main.040305-0000)

    C:\Windows\system32\KERNEL32.dll, version=6.1.7601.18015 (win7sp1_gdr.121129-1432)

    C:\Windows\system32\KERNELBASE.dll, version=6.1.7601.18015 (win7sp1_gdr.121129-1432)

    C:\Windows\system32\ADVAPI32.dll, version=6.1.7600.16385 (win7_rtm.090713-1255)

    C:\Windows\system32\msvcrt.dll, version=7.0.7601.17744 (win7sp1_gdr.111215-1535)

    C:\Windows\SYSTEM32\sechost.dll, version=6.1.7600.16385 (win7_rtm.090713-1255)

    C:\Windows\system32\RPCRT4.dll, version=6.1.7600.16385 (win7_rtm.090713-1255)

    C:\Windows\Microsoft.NET\Framework64\v4.0.30319\mscoreei.dll, version=4.0.30319.34209 built by: FX452RTMGDR

    C:\Windows\system32\SHLWAPI.dll, version=6.1.7600.16385 (win7_rtm.090713-1255)

    C:\Windows\system32\GDI32.dll, version=6.1.7601.18275 (win7sp1_gdr.131002-1533)

    C:\Windows\system32\USER32.dll, version=6.1.7601.17514 (win7sp1_rtm.101119-1850)

    C:\Windows\system32\LPK.dll, version=6.1.7601.18177 (win7sp1_gdr.130605-1534)

    C:\Windows\system32\USP10.dll, version=1.0626.7601.18009 (win7sp1_gdr.121121-1431)

    C:\Windows\system32\IMM32.DLL, version=6.1.7600.16385 (win7_rtm.090713-1255)

    C:\Windows\system32\MSCTF.dll, version=6.1.7600.16385 (win7_rtm.090713-1255)

    C:\Windows\Microsoft.NET\Framework64\v4.0.30319\clr.dll, version=4.0.30319.34209 built by: FX452RTMGDR

    C:\Windows\system32\MSVCR120_CLR0400.dll, version=12.00.51209.34209 built by: FX452RTMGDR

    C:\Windows\assembly\NativeImages_v4.0.30319_64\mscorlib\701f2b79b02a02beba70e50bb2edb212\mscorlib.ni.dll, version=4.0.30319.34209 built by: FX452RTMGDR

    C:\Windows\system32\ole32.dll, version=6.1.7600.16385 (win7_rtm.090713-1255)

    C:\Windows\system32\CRYPTBASE.dll, version=6.1.7600.16385 (win7_rtm.090713-1255)

    C:\Windows\system32\uxtheme.dll, version=6.1.7600.16385 (win7_rtm.090713-1255)

    C:\Windows\assembly\NativeImages_v4.0.30319_64\System\32e6872e37b1f771bbe543748e6e73f0\System.ni.dll, version=4.0.30319.34209 built by: FX452RTMGDR

    C:\Windows\assembly\NativeImages_v4.0.30319_64\System.Drawing\4561fc5cf4bb2c5fc4e5f2dfdd708cc5\System.Drawing.ni.dll, version=4.0.30319.34209 built by: FX452RTMGDR

    C:\Windows\assembly\NativeImages_v4.0.30319_64\WindowsBase\385b7e04f51b1bf631d7ef1a4a5a2b48\WindowsBase.ni.dll, version=4.0.30319.34209 built by: FX452RTMGDR

    C:\Windows\system32\CRYPTSP.dll, version=6.1.7600.16385 (win7_rtm.090713-1255)

    C:\Windows\system32\rsaenh.dll, version=6.1.7600.16385 (win7_rtm.090713-1255)

    C:\Windows\assembly\NativeImages_v4.0.30319_64\PresentationCore\9eb1e6cafbb23e7594de041fe77c8715\PresentationCore.ni.dll, version=4.0.30319.34209 built by: FX452RTMGDR

    C:\Windows\assembly\NativeImages_v4.0.30319_64\Presentatio5ae0f00f#\156489a5f58f434ac4419ceaf0cff01d\PresentationFramework.ni.dll, version=4.0.30319.34209

    C:\Windows\assembly\NativeImages_v4.0.30319_64\System.Core\46fd4ebe653525ccd36c7cd90b3603e1\System.Core.ni.dll, version=4.0.30319.34209 built by: FX452RTMGDR

    C:\Windows\assembly\NativeImages_v4.0.30319_64\PaintDotNet.Base\4f5f18671c2378671a33dcbf92b6ac75\PaintDotNet.Base.ni.dll, version=4.2.5309.33059

    C:\Windows\assembly\NativeImages_v4.0.30319_64\System.Windows.Forms\31ed5c8de9e5874633d31ed0e933361a\System.Windows.Forms.ni.dll, version=4.0.30319.34209 built by: FX452RTMGDR

    C:\Windows\assembly\NativeImages_v4.0.30319_64\PaintDotNet500b2e4f#\6e6de91c08e3f9e1ba5c5f7b2e2e1548\PaintDotNet.SystemLayer.ni.dll, version=4.2.5309.33059

    C:\Windows\assembly\NativeImages_v4.0.30319_64\PaintDotNet.Core\122a124a7637e7fe8c3887e0c718a7a9\PaintDotNet.Core.ni.dll, version=4.2.5309.33059

    C:\Windows\assembly\NativeImages_v4.0.30319_64\PaintDotNet26779e70#\0e6d1fa863ce3993395f9e2706b04f41\PaintDotNet.Resources.ni.dll, version=4.2.5309.33059

    C:\Windows\assembly\NativeImages_v4.0.30319_64\PaintDotNet7afaaa15#\ec235a428c58d8ea2a420dba64f8831e\PaintDotNet.Framework.ni.dll, version=4.2.5309.33059

    C:\Windows\assembly\NativeImages_v4.0.30319_64\PaintDotNet.Data\27f1c811e73f8768d7cbff431c36edb0\PaintDotNet.Data.ni.dll, version=4.2.5309.33059

    C:\Windows\assembly\NativeImages_v4.0.30319_64\PaintDotNet.Effects\d858ce3ce5422218a7cc6eb30d3801f1\PaintDotNet.Effects.ni.dll, version=4.2.5309.33059

    C:\Windows\assembly\NativeImages_v4.0.30319_64\PaintDotNet\a48e535605cef41038f707dc80710ec4\PaintDotNet.ni.exe, version=4.2.5309.33059

    C:\Windows\system32\dwrite.dll, version=6.2.9200.16492 (win8_gdr_oobssr.130113-0015)

    C:\Windows\Microsoft.NET\Framework64\v4.0.30319\WPF\wpfgfx_v0400.dll, version=4.0.30319.34209 built by: FX452RTMGDR

    C:\Windows\system32\OLEAUT32.dll, version=6.1.7601.17676

    C:\Windows\Microsoft.NET\Framework64\v4.0.30319\WPF\PresentationNative_v0400.dll, version=4.0.30319.34209 built by: FX452RTMGDR

    C:\Windows\system32\shell32.dll, version=6.1.7601.17514 (win7sp1_rtm.101119-1850)

    C:\Windows\Microsoft.NET\Framework64\v4.0.30319\nlssorting.dll, version=4.0.30319.34209 built by: FX452RTMGDR

    C:\Windows\system32\version.dll, version=6.1.7600.16385 (win7_rtm.090713-1255)

    C:\Windows\Microsoft.NET\Framework64\v4.0.30319\clrjit.dll, version=4.0.30319.34209 built by: FX452RTMGDR

    C:\Windows\assembly\NativeImages_v4.0.30319_64\PaintDotNetc8826574#\20b0ed329c41b8af1345150ed13e3e25\PaintDotNet.SystemLayer.Native.x64.ni.dll, version=4.2.5309.33059

    C:\Program Files\Paint.NET\PaintDotNet.SystemLayer.Native.x64.dll, version=4.2.5309.33059

    C:\Windows\system32\MSVCR120.dll, version=12.00.21005.1 built by: REL

    C:\Windows\system32\VCOMP120.DLL, version=12.00.21005.1 built by: REL

    C:\Windows\system32\MSVCP120.dll, version=12.00.21005.1 built by: REL

    C:\Windows\system32\PROPSYS.dll, version=7.00.7600.16385 (win7_rtm.090713-1255)

    C:\Windows\WinSxS\amd64_microsoft.windows.gdiplus_6595b64144ccf1df_1.1.7601.18120_none_2b25b14c71ebf230\gdiplus.dll, version=6.1.7601.18120 (win7sp1_gdr.130402-1532)

    C:\Windows\system32\dxgi.dll, version=6.2.9200.16492 (win8_gdr_oobssr.130113-0015)

    C:\Windows\system32\dwmapi.dll, version=6.1.7600.16385 (win7_rtm.090713-1255)

    C:\Windows\system32\WINTRUST.dll, version=6.1.7601.18205 (win7sp1_gdr.130708-1532)

    C:\Windows\system32\CRYPT32.dll, version=6.1.7601.18277 (win7sp1_gdr.131005-0934)

    C:\Windows\system32\MSASN1.dll, version=6.1.7601.17514 (win7sp1_rtm.101119-1850)

    C:\Windows\system32\profapi.dll, version=6.1.7600.16385 (win7_rtm.090713-1255)

    C:\Windows\system32\CLBCatQ.DLL, version=2001.12.8530.16385 (win7_rtm.090713-1255)

    C:\Windows\System32\UIAnimation.dll, version=6.2.9200.16492 (win8_gdr_oobssr.130113-0015)

    C:\Windows\WinSxS\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_fa396087175ac9ac\comctl32.dll, version=6.10 (win7_rtm.090713-1255)

    C:\Windows\WinSxS\amd64_microsoft.windows.common-controls_6595b64144ccf1df_5.82.7601.18201_none_a4d3b9377117c3df\comctl32.dll, version=6.10 (win7_rtm.090713-1255)

    C:\Windows\assembly\NativeImages_v4.0.30319_64\System.Configuration\9813dd263f886b72f453814fd09909da\System.Configuration.ni.dll, version=4.0.30319.34209 built by: FX452RTMGDR

    C:\Windows\assembly\NativeImages_v4.0.30319_64\System.Xml\9a3766e2de002737feda3ede16e2e5a4\System.Xml.ni.dll, version=4.0.30319.34209 built by: FX452RTMGDR

    C:\Windows\system32\WindowsCodecs.dll, version=6.2.9200.16810 (win8_gdr.140129-1238)

    C:\Program Files\WIDCOMM\Bluetooth Software\btmmhook.dll, version=6.5.1.2300

    C:\Windows\system32\PSAPI.DLL, version=6.1.7600.16385 (win7_rtm.090713-1255)

    C:\Windows\system32\d2d1.dll, version=6.2.9200.16492 (win8_gdr_oobssr.130113-0015)

    C:\Windows\system32\wtsapi32.dll, version=6.1.7600.16385 (win7_rtm.090713-1255)

    C:\Windows\system32\WINSTA.dll, version=6.1.7601.17514 (win7sp1_rtm.101119-1850)

    C:\Windows\system32\d3d11.dll, version=6.2.9200.16570 (win8_gdr.130327-1526)

    C:\Windows\system32\D3D10Warp.dll, version=6.2.9200.16783 (win8_gdr.131220-1803)

    C:\Windows\assembly\NativeImages_v4.0.30319_64\System.Xaml\7b9eb839d28e08abd1945f9a65e760cb\System.Xaml.ni.dll, version=4.0.30319.34209 built by: FX452RTMGDR

    C:\Windows\system32\RpcRtRemote.dll, version=6.1.7601.17514 (win7sp1_rtm.101119-1850)

    C:\Windows\system32\dlumd64.dll, version=5, 6, 31854, 0

    C:\Windows\system32\USERENV.dll, version=6.1.7600.16385 (win7_rtm.090713-1255)

    C:\Windows\system32\SETUPAPI.dll, version=6.1.7600.16385 (win7_rtm.090713-1255)

    C:\Windows\system32\CFGMGR32.dll, version=6.1.7601.17514 (win7sp1_rtm.101119-1850)

    C:\Windows\system32\DEVOBJ.dll, version=6.1.7600.16385 (win7_rtm.090713-1255)

    C:\Windows\system32\igd10umd64.dll, version=9.17.10.3062

---------------------------------------------------------------------------

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Possibly similar to this? http://forums.getpaint.net/index.php?/topic/29327-paintnet-crashing-when-opened-since-it-updated/

 

Also make sure that your video card drivers are up-to-date, and that you also have all Windows Updates installed.

The Paint.NET Blog: https://blog.getpaint.net/

Donations are always appreciated! https://www.getpaint.net/donate.html

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Possibly similar to this? http://forums.getpaint.net/index.php?/topic/29327-paintnet-crashing-when-opened-since-it-updated/

 

Also make sure that your video card drivers are up-to-date, and that you also have all Windows Updates installed.

 

This is not it. I made sure everything had been updated and tried to re-install and it is still not working. I'm usually able to figure these things out, but I've never had this type of error before.

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I've discovered this SO thread that seems to have good results in deactivating Nvidia Network Manager.  Are you running that utility?

 

The Doctor: There was a goblin, or a trickster, or a warrior... A nameless, terrible thing, soaked in the blood of a billion galaxies. The most feared being in all the cosmos. And nothing could stop it, or hold it, or reason with it. One day it would just drop out of the sky and tear down your world.
Amy: But how did it end up in there?
The Doctor: You know fairy tales. A good wizard tricked it.
River Song: I hate good wizards in fairy tales; they always turn out to be him.

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The Doctor: There was a goblin, or a trickster, or a warrior... A nameless, terrible thing, soaked in the blood of a billion galaxies. The most feared being in all the cosmos. And nothing could stop it, or hold it, or reason with it. One day it would just drop out of the sky and tear down your world.
Amy: But how did it end up in there?
The Doctor: You know fairy tales. A good wizard tricked it.
River Song: I hate good wizards in fairy tales; they always turn out to be him.

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You ran the .REG file which disables hardware acceleration?

 

Edit: Aaand the link for that is http://forums.getpaint.net/index.php?/topic/28861-pdn-40-crashes-on-startup-ha-issue/#entry412416

The Paint.NET Blog: https://blog.getpaint.net/

Donations are always appreciated! https://www.getpaint.net/donate.html

forumSig_bmwE60.jpg

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  • 3 months later...

Rick, I don’t know if this is related, but I had a look at what changed between yesterday (when Paint.net worked) and today (when it crashed).

 

The answer: Microsoft Office. I installed it to try something for a client. Upon removal, Paint.net went back to normal.

Here was the error I had received:

tumblr_netvu0PdsP1qz7fwgo1_500.png

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