4.2.12 Paint.net won't save

[Marilyn Moore]

Since I updated windows 10 on 8/1/2020, paint.net won't save.  It does all the rest of the things just fine.  When it goes to save, it freezes the program.  I have to close the program even after waiting an extended time for the program to respond.  I have uninstalled and reinstalled and even to a new directory.  I have cleaned the registery before reinstalling.  Nothing works.  All my other programs will save just fine.  I even downloaded a new graphics program and it saves just fine.  Just paint.net does not save and freezes. 

 

I am running the latest version of Windows 10, have 16 g of ram, lots of hard drive, and my computer works fine otherwise.  4.2.12 Paint.net won't save.

[Rick Brewster]

If there's an error message, please post it -- there should be a "More Info" and "Copy to Clipboard" button you can use for that. Then I'd know better if it's what 4.2.13 already fixes. It should be out later in the week if you're not willing to install the pre-release version, or if you're using the Store release.

[Marilyn Moore]

I just installed pant.net on a different laptop and it works fine -- saves and everything.  I guess it is the loptop.  I'll try the idea listed on this topic and see if that works on the other laptop.

[Marilyn Moore]

Ok.... I installed the paint.net program on new laptop and it worked fine UNTIL I updated Windows 10 version 2004 [which Windows update does automatically]  Now it freezes on "save" and "save as".  It simply will not save.  It does everything else fine.  Seems to be a problem between paint.net program and Windows version 2004.  I am using a Dell Laptop with Windows 10 version 2004 and have 16 g of ram, lots of free hard drive space, and it is a new laptop.

All other programs save OK, even ones I have downloaded that are graphics: 

• 1 – Gravit Designer
• 2 – Inkscape
• 3 – Krita
• 4 – Pixlr
• 5 – GIMP
• 6 - LazPaint
• 7 - FireAlpaca64_setup_2_3_8

Feature update to Windows 10, version 2004   vs      Paint.net     problem.......

The "save" function of Paint.net simply freezes with the message box saying "saving".  It never saves and just freezes the program.  Also, when I lose the message box, the message box then says "Paint.net not responding" and gives me an option to close or wait.  I have tried both to no avail.

This problem is making me use the following instead of Paint.net and frankly Paint.net is easier and better to use.  Pleas help me be able to use Paint.net again and soon.

• 6 - LazPaint
• 7 - FireAlpaca64_setup_2_3_8

[BoltBait]

OK, I'm running Windows 10 version 2004...

 

I'm able to save from Paint.NET v4.2.13 just fine.

 

I'm wondering if there's something strange about the directory you're saving to... for example, is the path on a network drive? Is the folder "cloud" backed up?  Is it a "one drive" folder? Do you have "file versioning" enabled?

 

Have you tried saving a graphic file to your desktop?

[Marilyn Moore]

Works fine now......

 

I wiped everything out, ran CCleaner, checked registries for paint.net and eliminated all such, deleted paint.net, downloaded paint.net 4.12 to a new directory, installed paint.net to a new directory, and saved to desktop and it works fine now with save.  Don't know why, but am glad it is now working for whatever reason.  By the way, Paint.net is not replaceable by other graphics packages.  Believe me, I tried.  There are very expensive complicated ones, but not as easy and usable as Paint.net. 

 

I also saved the same file to drive d and to c drive documents and all works now for some reason.  I do not do "one drive" or "cloud" as I find them irritating so I don't know about saving there.

 

Thank you for your attempted help.  I am glad I decided to try one more time to install and use Paint.net as now it works.

[Marilyn Moore]

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Forgot to mention, I also ran Support Assist by Dell and it installed an update to firmware and some drivers.