Matx 0 Posted November 28, 2019 Report Share Posted November 28, 2019 Hi all, I have this problem too and i tried all I found on this forum (BCUninstaller, the MicrosoftProgram_Install_and_Uninstall.meta.diagcab, reinstalling microsoft visual C++ and .net framework, and so on), with no succes... here's the different log files found in the %temp%: PdnMsiInstall.log: === Logging started: 28/11/2019 13:56:41 === Error 1722. There is a problem with this Windows Installer package. A program run as part of the setup did not finish as expected. Contact your support personnel or package vendor. Action _577D73A5_8502_4A32_A3DC_26C3DEF80357, location: D:\Program Files\paint.net\SetupNgen.exe, command: /install DESKTOPSHORTCUT=1 PDNUPDATING=0 SKIPCLEANUP=0 "PROGRAMSGROUP=" QUEUENGEN=1 === Logging stopped: 28/11/2019 13:56:52 === pdnSetupShim.log: --- paint.net SetupShim starting, lpCmdLine='/suppressReboot', nCmdShow=10 CoInitialize(NULL) returned 0 Checking OS requirement bIsWin7SP1 = true bIsWin8 = true bIsWin81 = true bIsWin10 = true bIsWin10_1607 = true bResult = true EnsureOSRequirement() returned 0 Called EnsureTrustedInstallerIsEnabledAsync() Checking .NET requirement bIsNetfxInstalled = true bIsSupportedNetfxInstalled = true bIsNetfxInstallerPresent = true PreInstallPrompt() returned true InstallNetfx() returned 0 Launching paint.net installer. bRebootRequired=false OurCreateProcess: dwRetVal = 0 Done. nReturnVal=0 Sleep(1000) --- Exiting, nReturnVal=0 if you find something useful to help me, it would be appreciated! Thanks! Matx Quote Link to post Share on other sites
Pixey 4,816 Posted November 28, 2019 Report Share Posted November 28, 2019 Hello @Matx and Welcome to the forum I have opened your query into a new thread, as the other one is old. It seems you may have a .dll missing. It may be necessary for you to use this tool: https://support.microsoft.com/en-us/help/17588/fix-problems-that-block-programs-from-being-installed-or-removed and then try to re-install Paint.net again from here. Quote How I made Jennifer & Halle in Paint.net My Gallery | My Deviant Art "Rescuing one animal may not change the world, but for that animal their world is changed forever!" anon. Link to post Share on other sites
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