Jump to content

Can't load Paint.net


Recommended Posts

I recently tried to install the updated version of paint.net. I don't know what has gone wrong but every time i try to download the new version (or any version) i get the what you can see on the image below. I have no idea what it means or how to sort it. I even tried to uninstall the whole thing using the "add/remove programs" program. But i seem to get the same thing, saying that is couldn't do it because of this "PaintDotNet_1583777549.msi" thing, whatever that is?

Can someone please help me fix this problem?

I have tried contacting paint.net directly through the "contact us" page, but it would seem that no one is going to be getting back to me using that method. I have waited for 3 weeks now, contacting them on several occasions with no response.

PLEASE HELP ME!!!

P.S If you can help, please consider the fact i am a complete novice with computers and can't understand anything to technical, so if you could keep it simple i would very much appreciate it.

Thanks in advance all

Painterrorscreen.jpg

Link to comment
Share on other sites

To install it correctly, drag the installer file from the zip folder to your desktop. Then click on it.

:!: Hard explanation :!: :

From within the zip-folder the installer cannot reach most of your computer's settings. Therefore, the file needs to be placed directly on your computer instead of running it from your appdate/temp folder.

Link to comment
Share on other sites

To install it correctly, drag the installer file from the zip folder to your desktop. Then click on it.

:!: Hard explanation :!: :

From within the zip-folder the installer cannot reach most of your computer's settings. Therefore, the file needs to be placed directly on your computer instead of running it from your appdate/temp folder.

Thanks, have tried this but still get the same windows pop up as in the first post i made, can't even uninstall the whole program????

Link to comment
Share on other sites

I sent you a PM with an alternative possibility. It ought to work now.

How does that help others with the same problem ?

Sorry Stephan to question your motives but PM'ing help should not be done as everyone should be able to get the same level of help from a public topic.

-----------------------------------------------------------------------------------------------------------

1. Make sure you got the .NET Framework installed or else Paint.NET will NOT install, run, or uninstall.

2. Cleaning out temp folder and rebooting may also help.

Link to comment
Share on other sites

Join the conversation

You can post now and register later. If you have an account, sign in now to post with your account.

Guest
Reply to this topic...

×   Pasted as rich text.   Paste as plain text instead

  Only 75 emoji are allowed.

×   Your link has been automatically embedded.   Display as a link instead

×   Your previous content has been restored.   Clear editor

×   You cannot paste images directly. Upload or insert images from URL.

 Share

×
×
  • Create New...