PDN crash after update to 4.0.6

[maartin]

Hi all,

 

I'm hoping that you will be able to help me out. I have just installed the latest version of Paint.NET v 4.0.6 and left PDN to start up again after the update has completed. However PDN did not start up but gave an error (see below).

 

 

I tried un-installing PDN, restarting the laptop and re-installed but it still the error persisted. I tried the option to Run as Administrator but that did not help either.

 

Any other suggestions on getting my trusty paint.net working again?

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Error
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System.AccessViolationException: Attempted to read or write protected memory. This is often an indication that other memory is corrupt.


   at PaintDotNet.SystemLayer.Native.x64.Direct2D.D2D.CreateFactory(Direct2DFactoryType factoryType, Direct2DFactoryOptions factoryOptions)


   at PaintDotNet.SystemLayer.Direct2D.CreateFactoryX64(Direct2DFactoryType factoryType, Direct2DFactoryOptions factoryOptions) in d:\src\pdn\paintdotnet\src\SystemLayer\Direct2D.cs:line 71


   at PaintDotNet.SystemLayer.Direct2D.CreateFactory(Direct2DFactoryType factoryType, Direct2DFactoryOptions factoryOptions) in d:\src\pdn\paintdotnet\src\SystemLayer\Direct2D.cs:line 86


   at PaintDotNet.Direct2D.Direct2DFactory.get_PerThread() in d:\src\pdn\paintdotnet\src\Core\Direct2D\Direct2DFactory.cs:line 70


   at PaintDotNet.Controls.Direct2DControlHandler..ctor(IDirect2DControlHost host, FactorySource d2dFactorySource) in d:\src\pdn\paintdotnet\src\Framework\Controls\Direct2DControlHandler.cs:line 242


   at PaintDotNet.Controls.Direct2DControl..ctor(FactorySource d2dFactorySource) in d:\src\pdn\paintdotnet\src\Framework\Controls\Direct2DControl.cs:line 137


   at PaintDotNet.Dialogs.ExceptionDialog..ctor() in d:\src\pdn\paintdotnet\src\PaintDotNet\Dialogs\ExceptionDialog.cs:line 221


   at PaintDotNet.Diagnostics.CrashManager.ShowCrashLogDialog(String crashLogPath) in d:\src\pdn\paintdotnet\src\PaintDotNet\Diagnostics\CrashManager.cs:line 59


   at PaintDotNet.Startup.StartPart2(String mutexName, String[] remainingArgs) in d:\src\pdn\paintdotnet\src\PaintDotNet\Startup.cs:line 572
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OK   --------------------------- 

Regards,

 

Maartin.

[Rick Brewster]

Are you running any video card or video capture utilities such as Milrilis or EVGA Precision? Those are known to cause crashes like this. Also try updating your video card driver, restarting your computer, etc.

 

It's crashing while trying to show the error dialog ... if you go to the crash log folder, which will be something like C:\Users\USERNAME\AppData\Local\paint.net\Crash Logs, then find the newest one in there and paste its contents here (in a [ code ] block please).