Problem installing on Windows 7

[nelis]

Hi there,

After upgrading my laptop to Windows 7 I try to install Paint.net. But no luck... See below for the error messages

PdnMSIInstall:

=== Logging started: 11-11-2010  18:03:39 ===<BR>Error 1935. An error occurred during the installation of assembly 'policy.9.0.Microsoft.VC90.ATL,version="9.0.30729.4148",publicKeyToken="1fc8b3b9a1e18e3b",processorArchitecture="amd64",type="win32-policy"'. Please refer to Help and Support for more information. HRESULT: 0x800736FD. assembly interface: IAssemblyCacheItem, function: Commit, component: {EAEB4590-7959-35FF-882F-87C3AE45E677}

(By the way: no AMD64 but Intel32 inside...)

PdnSetupNgenInstall.log:

-------------
11-11-2010 18:11:23 - Opening log
11-11-2010 18:11:23 - args[0] = /delete
11-11-2010 18:11:23 - args[1] = DESKTOPSHORTCUT=1
11-11-2010 18:11:23 - args[2] = PDNUPDATING=0
11-11-2010 18:11:23 - args[3] = SKIPCLEANUP=1
11-11-2010 18:11:23 - args[4] = PROGRAMSGROUP=
11-11-2010 18:11:23 - args[5] = QUEUENGEN=1
11-11-2010 18:11:23 - /delete specified, setting delete=true
11-11-2010 18:11:23 - setting queueNgen=true
11-11-2010 18:11:23 - Starting ngen queueing
11-11-2010 18:11:23 - InstallAssembly(Interop.WIA.dll, True, True, False)
11-11-2010 18:11:23 - run:C:\Windows\Microsoft.NET\Framework\v2.0.50727\ngen.exe uninstall "Interop.WIA"  /AppBase:"C:\Program Files\Paint.NET"
11-11-2010 18:11:24 - InstallAssembly(ICSharpCode.SharpZipLib.dll, True, True, False)
11-11-2010 18:11:24 - run:C:\Windows\Microsoft.NET\Framework\v2.0.50727\ngen.exe uninstall "ICSharpCode.SharpZipLib"  /AppBase:"C:\Program Files\Paint.NET"
11-11-2010 18:11:24 - InstallAssembly(PaintDotNet.Base.dll, True, True, False)
11-11-2010 18:11:24 - run:C:\Windows\Microsoft.NET\Framework\v2.0.50727\ngen.exe uninstall "PaintDotNet.Base"  /AppBase:"C:\Program Files\Paint.NET"
11-11-2010 18:11:24 - InstallAssembly(PaintDotNet.SystemLayer.Native.x64.dll, True, True, False)
11-11-2010 18:11:24 - run:C:\Windows\Microsoft.NET\Framework\v2.0.50727\ngen.exe uninstall "PaintDotNet.SystemLayer.Native.x64"  /AppBase:"C:\Program Files\Paint.NET"
11-11-2010 18:11:24 - InstallAssembly(PaintDotNet.SystemLayer.Native.x86.dll, True, True, False)
11-11-2010 18:11:24 - run:C:\Windows\Microsoft.NET\Framework\v2.0.50727\ngen.exe uninstall "PaintDotNet.SystemLayer.Native.x86"  /AppBase:"C:\Program Files\Paint.NET"
11-11-2010 18:11:24 - InstallAssembly(PaintDotNet.SystemLayer.dll, True, True, False)
11-11-2010 18:11:24 - run:C:\Windows\Microsoft.NET\Framework\v2.0.50727\ngen.exe uninstall "PaintDotNet.SystemLayer"  /AppBase:"C:\Program Files\Paint.NET"
11-11-2010 18:11:24 - InstallAssembly(PaintDotNet.Resources.dll, True, True, False)
11-11-2010 18:11:24 - run:C:\Windows\Microsoft.NET\Framework\v2.0.50727\ngen.exe uninstall "PaintDotNet.Resources"  /AppBase:"C:\Program Files\Paint.NET"
11-11-2010 18:11:24 - InstallAssembly(PaintDotNet.Core.dll, True, True, False)
11-11-2010 18:11:24 - run:C:\Windows\Microsoft.NET\Framework\v2.0.50727\ngen.exe uninstall "PaintDotNet.Core"  /AppBase:"C:\Program Files\Paint.NET"
11-11-2010 18:11:25 - InstallAssembly(PaintDotNet.Data.dll, True, True, False)
11-11-2010 18:11:25 - run:C:\Windows\Microsoft.NET\Framework\v2.0.50727\ngen.exe uninstall "PaintDotNet.Data"  /AppBase:"C:\Program Files\Paint.NET"
11-11-2010 18:11:25 - InstallAssembly(PaintDotNet.Effects.dll, True, True, False)
11-11-2010 18:11:25 - run:C:\Windows\Microsoft.NET\Framework\v2.0.50727\ngen.exe uninstall "PaintDotNet.Effects"  /AppBase:"C:\Program Files\Paint.NET"
11-11-2010 18:11:25 - InstallAssembly(PaintDotNet.exe, True, True, False)
11-11-2010 18:11:25 - run:C:\Windows\Microsoft.NET\Framework\v2.0.50727\ngen.exe uninstall "PaintDotNet"  /AppBase:"C:\Program Files\Paint.NET"
11-11-2010 18:11:25 - InstallAssembly(Interop.WIA.dll, True, True, True)
11-11-2010 18:11:25 - run:C:\Windows\Microsoft.NET\Framework\v2.0.50727\ngen.exe uninstall "Interop.WIA"  /AppBase:"C:\Program Files\Paint.NET"
11-11-2010 18:11:25 - InstallAssembly(WiaProxy32.exe, True, True, True)
11-11-2010 18:11:25 - run:C:\Windows\Microsoft.NET\Framework\v2.0.50727\ngen.exe uninstall "WiaProxy32"  /AppBase:"C:\Program Files\Paint.NET"
11-11-2010 18:11:25 - InstallAssembly(PaintDotNet.SystemLayer.Native.x86.dll, True, True, True)
11-11-2010 18:11:25 - run:C:\Windows\Microsoft.NET\Framework\v2.0.50727\ngen.exe uninstall "PaintDotNet.SystemLayer.Native.x86"  /AppBase:"C:\Program Files\Paint.NET"
11-11-2010 18:11:25 - Finished with ngen queueing
11-11-2010 18:11:25 - setting createDesktopShortcut=true
11-11-2010 18:11:25 - setting skipCleanup=true
11-11-2010 18:11:25 - set programsShortcutGroup=
11-11-2010 18:11:25 - GetSpecialFolderPath(25)
11-11-2010 18:11:25 - SHGetFolderPath(32793)
11-11-2010 18:11:25 - SHGetFolderPath returning C:\Users\Public\Desktop
11-11-2010 18:11:25 - GetSpecialFolderPath(csidl=25) returning C:\Users\Public\Desktop
11-11-2010 18:11:25 - GetSpecialFolderPath(23)
11-11-2010 18:11:25 - SHGetFolderPath(32791)
11-11-2010 18:11:25 - SHGetFolderPath returning C:\ProgramData\Microsoft\Windows\Start Menu\Programs
11-11-2010 18:11:25 - GetSpecialFolderPath(csidl=23) returning C:\ProgramData\Microsoft\Windows\Start Menu\Programs
11-11-2010 18:11:25 - linkName=Paint.NET
11-11-2010 18:11:25 - description=Create, edit, scan, and print images and photographs.
11-11-2010 18:11:25 - desktopLinkPath=C:\Users\Public\Desktop\Paint.NET.lnk
11-11-2010 18:11:25 - programsShortcutDir=C:\ProgramData\Microsoft\Windows\Start Menu\Programs
11-11-2010 18:11:25 - programsLinkPath=C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Paint.NET.lnk
11-11-2010 18:11:25 - workingDirectory=C:\Program Files\Paint.NET
11-11-2010 18:11:25 - targetPath=C:\Program Files\Paint.NET\PaintDotNet.exe
11-11-2010 18:11:25 - about to register shell extension
11-11-2010 18:11:25 - ... 32-bit
11-11-2010 18:11:25 - shellExtensionPaths[0] = C:\Program Files\Paint.NET\ShellExtension_x86.dll
11-11-2010 18:11:25 - ... unregister shell extension
11-11-2010 18:11:25 - ... 0: CLSID\{D292F82A-50BE-4351-96CC-E86F3F8049DA}
11-11-2010 18:11:25 - Exception while deleting: System.ArgumentException: Cannot delete a subkey tree because the subkey does not exist.
  at System.ThrowHelper.ThrowArgumentException(ExceptionResource resource)
  at Microsoft.Win32.RegistryKey.DeleteSubKeyTree(String subkey)
  at PaintDotNet.SetupNgen.MainImpl(String[] args) in D:\src\pdn\pdn_35x\src\SetupNgen\SetupNgen.cs:line 900
11-11-2010 18:11:25 - Closing log

Hope you can help me out....I really miss this fantastic piece of software!

Regards,

Niels

[Rick Brewster]

'amd64' just means x64 / 64-bit. It is named that because AMD had the 64-bit version of x86 CPUs first, and Microsoft needed a tag for it so they could add it to their builds. They also had x86 (normal 32-bit x86) and ia64 (Itanium 64-bit). Then Intel copied it for their CPUs too, and 'amd64' is something of an anachronism now. But it's still in use.

[nelis]

Problem solved!

It was caused by the installation of Visual Studio 2008. A bug in this installation procedure causes a certain Windows Service to stop functioning. Repaired this...no problem anymore!

Regards,

Niels

[Rick Brewster]

Ahh yes. There have been numerous reports of Visual Studio 2008 causing installation problems. Often this seems to happen if you have either not installed SP1 (for VS 2008), or if you don't have the absolutely latest updates for it.

Enabling Microsoft Update from within Windows Update can help keep this automated and simple.