Keep Crashing

[rbazzarella]

Since IT installed Adobe Illustrator CS4 on my laptop. Paint.net keeps crashing. I've removed and re-installed twice. Run check disk and I've send a few crash log files to --> crashlog@getpaint.net. See another crash log below. I need help. I love the program.

This text file was created because Paint.NET crashed.

Please e-mail this file to crashlog@getpaint.net so we can diagnose and fix the problem.

Application version: Paint.NET v3.36 (Final Release build 3.36.3158.38068)

Time of crash: 10/15/2009 12:16:32 PM

Application uptime: 00:00:03.8906250

OS Version: 5.1.2600.196608 Service Pack 3 Workstation x86

.NET version: CLR 2.0.50727.3082 x86, FX 2.0 2.0SP1 2.0SP2 3.0 3.0SP1 3.0SP2 3.5 3.5SP1 3.5SP1_Client

Processor: 2x "Genuine Intel® CPU T2400 @ 1.83GHz" @ ~1828MHz (DEP, SSE, SSE2)

Physical memory: 2046 MB

UI DPI: 96.00 dpi (1.00x scale)

Tablet PC: no

Updates: true, 10/12/2009

Locale: pdnr.c: en-US, hklm: en-US, hkcu: n/a, cc: en-US, cuic: en-US

Features log: UpdatesState(StartupState), SetTool(PaintDotNet.Tools.PaintBrushTool), UpdatesState(ReadyToCheckState), HM(NullHistoryMemento), ShowDialog(PaintDotNet.ToolsForm), ShowDialog(PaintDotNet.ColorsForm), ShowDialog(PaintDotNet.LayerForm), ShowDialog(PaintDotNet.MainForm), PopulateFonts()

Loaded assemblies:

mscorlib, Version=2.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089 @ c:\WINDOWS\Microsoft.NET\Framework\v2.0.50727\mscorlib.dll

PaintDotNet, Version=3.36.3158.38068, Culture=neutral, PublicKeyToken=null @ C:\Program Files\Paint.NET\PaintDotNet.exe

System.Windows.Forms, Version=2.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089 @ C:\WINDOWS\assembly\GAC_MSIL\System.Windows.Forms\2.0.0.0__b77a5c561934e089\System.Windows.Forms.dll

System, Version=2.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089 @ C:\WINDOWS\assembly\GAC_MSIL\System\2.0.0.0__b77a5c561934e089\System.dll

System.Drawing, Version=2.0.0.0, Culture=neutral, PublicKeyToken=b03f5f7f11d50a3a @ C:\WINDOWS\assembly\GAC_MSIL\System.Drawing\2.0.0.0__b03f5f7f11d50a3a\System.Drawing.dll

PaintDotNet.Core, Version=3.36.3158.38063, Culture=neutral, PublicKeyToken=null @ C:\Program Files\Paint.NET\PaintDotNet.Core.dll

PaintDotNet.Base, Version=3.36.3158.38062, Culture=neutral, PublicKeyToken=null @ C:\Program Files\Paint.NET\PaintDotNet.Base.dll

PaintDotNet.SystemLayer, Version=3.36.3158.38062, Culture=neutral, PublicKeyToken=null @ C:\Program Files\Paint.NET\PaintDotNet.SystemLayer.dll

PaintDotNet.Resources, Version=3.36.3158.38063, Culture=neutral, PublicKeyToken=null @ C:\Program Files\Paint.NET\PaintDotNet.Resources.dll

PaintDotNet.Data, Version=3.36.3158.38064, Culture=neutral, PublicKeyToken=null @ C:\Program Files\Paint.NET\PaintDotNet.Data.dll

PaintDotNet.Effects, Version=3.36.3158.38065, Culture=neutral, PublicKeyToken=null @ C:\Program Files\Paint.NET\PaintDotNet.Effects.dll

Exception details:

System.Runtime.InteropServices.ExternalException: A generic error occurred in GDI+.

at System.Drawing.Graphics.CheckErrorStatus(Int32 status)

at System.Drawing.Graphics.DrawString(String s, Font font, Brush brush, RectangleF layoutRectangle, StringFormat format)

at System.Drawing.Graphics.DrawString(String s, Font font, Brush brush, PointF point, StringFormat format)

at PaintDotNet.Ruler.DrawRuler(PaintEventArgs e, Boolean highlighted)

at PaintDotNet.Ruler.OnPaint(PaintEventArgs e)

at System.Windows.Forms.Control.PaintWithErrorHandling(PaintEventArgs e, Int16 layer, Boolean disposeEventArgs)

at System.Windows.Forms.Control.WmPaint(Message& m)

at System.Windows.Forms.Control.WndProc(Message& m)

at System.Windows.Forms.ScrollableControl.WndProc(Message& m)

at System.Windows.Forms.ContainerControl.WndProc(Message& m)

at System.Windows.Forms.UserControl.WndProc(Message& m)

at System.Windows.Forms.Control.ControlNativeWindow.OnMessage(Message& m)

at System.Windows.Forms.Control.ControlNativeWindow.WndProc(Message& m)

at System.Windows.Forms.NativeWindow.Callback(IntPtr hWnd, Int32 msg, IntPtr wparam, IntPtr lparam)

------------------------------------------------------------------------------

Cheers,

Rick

[Rick Brewster]

Try installing the 3.5 Beta 3. It may not fix it, but it will provide much more information in the crash log that could be helpful toward figuring this out.