PDN & Windows 7... crashes

[adamelphick]

I tried PDN on my W7 eeepc and it crashes when I try to run the program:

This text file was created because Paint.NET crashed.

Please e-mail this file to crashlog@getpaint.net so we can diagnose and fix the problem.

Application version: Paint.NET v3.36 (Final Release build 3.36.3158.38068)

Time of crash: 18/02/2009 17:23:14

Application uptime: 00:00:09.1526406

OS Version: 6.1.7000.0 Workstation x86

.NET version: CLR 2.0.50727.3521 x86, FX 2.0 2.0SP1 2.0SP2 3.0 3.0SP1 3.0SP2 3.5 3.5SP1 3.5SP1_Client

Processor: 2x "Intel® Atom CPU N270 @ 1.60GHz" @ ~1596MHz (DEP, SSE, SSE2, SSE3)

Physical memory: 2038 MB

UI DPI: 96.00 dpi (1.00x scale)

Tablet PC: no

Updates: true, err

Locale: pdnr.c: en-US, hklm: en-US, hkcu: n/a, cc: en-GB, cuic: en-US

Features log:

Loaded assemblies:

mscorlib, Version=2.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089 @ C:\Windows\Microsoft.NET\Framework\v2.0.50727\mscorlib.dll

PaintDotNet, Version=3.36.3158.38068, Culture=neutral, PublicKeyToken=null @ C:\Program Files\Paint.NET\PaintDotNet.exe

System.Windows.Forms, Version=2.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089 @ C:\Windows\assembly\GAC_MSIL\System.Windows.Forms\2.0.0.0__b77a5c561934e089\System.Windows.Forms.dll

System, Version=2.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089 @ C:\Windows\assembly\GAC_MSIL\System\2.0.0.0__b77a5c561934e089\System.dll

System.Drawing, Version=2.0.0.0, Culture=neutral, PublicKeyToken=b03f5f7f11d50a3a @ C:\Windows\assembly\GAC_MSIL\System.Drawing\2.0.0.0__b03f5f7f11d50a3a\System.Drawing.dll

PaintDotNet.Core, Version=3.36.3158.38063, Culture=neutral, PublicKeyToken=null @ C:\Program Files\Paint.NET\PaintDotNet.Core.dll

PaintDotNet.Base, Version=3.36.3158.38062, Culture=neutral, PublicKeyToken=null @ C:\Program Files\Paint.NET\PaintDotNet.Base.dll

PaintDotNet.SystemLayer, Version=3.36.3158.38062, Culture=neutral, PublicKeyToken=null @ C:\Program Files\Paint.NET\PaintDotNet.SystemLayer.dll

PaintDotNet.Resources, Version=3.36.3158.38063, Culture=neutral, PublicKeyToken=null @ C:\Program Files\Paint.NET\PaintDotNet.Resources.dll

PaintDotNet.Data, Version=3.36.3158.38064, Culture=neutral, PublicKeyToken=null @ C:\Program Files\Paint.NET\PaintDotNet.Data.dll

PaintDotNet.Effects, Version=3.36.3158.38065, Culture=neutral, PublicKeyToken=null @ C:\Program Files\Paint.NET\PaintDotNet.Effects.dll

Exception details:

System.UnauthorizedAccessException: Access to the registry key 'HKEY_CURRENT_USER\SOFTWARE\Paint.NET' is denied.

at Microsoft.Win32.RegistryKey.Win32Error(Int32 errorCode, String str)

at Microsoft.Win32.RegistryKey.CreateSubKey(String subkey, RegistryKeyPermissionCheck permissionCheck, RegistrySecurity registrySecurity)

at Microsoft.Win32.RegistryKey.CreateSubKey(String subkey)

at PaintDotNet.SystemLayer.Settings.CreateSettingsKey(Boolean writable)

at PaintDotNet.SystemLayer.Settings.SetObject(String key, Object value)

at PaintDotNet.SystemLayer.Settings.SetString(String key, String value)

at PaintDotNet.ColorsForm.SwatchControl_ColorsChanged(Object sender, EventArgs e)

at PaintDotNet.SwatchControl.OnColorsChanged()

at PaintDotNet.SwatchControl.set_Colors(ColorBgra[] value)

at PaintDotNet.ColorsForm..ctor()

at PaintDotNet.AppWorkspace.InitializeFloatingForms()

at PaintDotNet.AppWorkspace..ctor()

at PaintDotNet.MainForm.InitializeComponent()

at PaintDotNet.MainForm..ctor(String[] args)

at PaintDotNet.Startup.StartPart2()

at PaintDotNet.Startup.Start()

at PaintDotNet.Startup.Main(String[] args)

------------------------------------------------------------------------------

This text file was created because Paint.NET crashed.

Please e-mail this file to crashlog@getpaint.net so we can diagnose and fix the problem.

Application version: Paint.NET v3.36 (Final Release build 3.36.3158.38068)

Time of crash: 18/02/2009 17:23:57

Application uptime: 00:00:03.8063084

OS Version: 6.1.7000.0 Workstation x86

.NET version: CLR 2.0.50727.3521 x86, FX 2.0 2.0SP1 2.0SP2 3.0 3.0SP1 3.0SP2 3.5 3.5SP1 3.5SP1_Client

Processor: 2x "Intel® Atom CPU N270 @ 1.60GHz" @ ~1596MHz (DEP, SSE, SSE2, SSE3)

Physical memory: 2038 MB

UI DPI: 96.00 dpi (1.00x scale)

Tablet PC: no

Updates: true, err

Locale: pdnr.c: en-US, hklm: en-US, hkcu: n/a, cc: en-GB, cuic: en-US

Features log:

Loaded assemblies:

mscorlib, Version=2.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089 @ C:\Windows\Microsoft.NET\Framework\v2.0.50727\mscorlib.dll

PaintDotNet, Version=3.36.3158.38068, Culture=neutral, PublicKeyToken=null @ C:\Program Files\Paint.NET\PaintDotNet.exe

System.Windows.Forms, Version=2.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089 @ C:\Windows\assembly\GAC_MSIL\System.Windows.Forms\2.0.0.0__b77a5c561934e089\System.Windows.Forms.dll

System, Version=2.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089 @ C:\Windows\assembly\GAC_MSIL\System\2.0.0.0__b77a5c561934e089\System.dll

System.Drawing, Version=2.0.0.0, Culture=neutral, PublicKeyToken=b03f5f7f11d50a3a @ C:\Windows\assembly\GAC_MSIL\System.Drawing\2.0.0.0__b03f5f7f11d50a3a\System.Drawing.dll

PaintDotNet.Core, Version=3.36.3158.38063, Culture=neutral, PublicKeyToken=null @ C:\Program Files\Paint.NET\PaintDotNet.Core.dll

PaintDotNet.Base, Version=3.36.3158.38062, Culture=neutral, PublicKeyToken=null @ C:\Program Files\Paint.NET\PaintDotNet.Base.dll

PaintDotNet.SystemLayer, Version=3.36.3158.38062, Culture=neutral, PublicKeyToken=null @ C:\Program Files\Paint.NET\PaintDotNet.SystemLayer.dll

PaintDotNet.Resources, Version=3.36.3158.38063, Culture=neutral, PublicKeyToken=null @ C:\Program Files\Paint.NET\PaintDotNet.Resources.dll

PaintDotNet.Data, Version=3.36.3158.38064, Culture=neutral, PublicKeyToken=null @ C:\Program Files\Paint.NET\PaintDotNet.Data.dll

PaintDotNet.Effects, Version=3.36.3158.38065, Culture=neutral, PublicKeyToken=null @ C:\Program Files\Paint.NET\PaintDotNet.Effects.dll

Exception details:

System.UnauthorizedAccessException: Access to the registry key 'HKEY_CURRENT_USER\SOFTWARE\Paint.NET' is denied.

at Microsoft.Win32.RegistryKey.Win32Error(Int32 errorCode, String str)

at Microsoft.Win32.RegistryKey.CreateSubKey(String subkey, RegistryKeyPermissionCheck permissionCheck, RegistrySecurity registrySecurity)

at Microsoft.Win32.RegistryKey.CreateSubKey(String subkey)

at PaintDotNet.SystemLayer.Settings.CreateSettingsKey(Boolean writable)

at PaintDotNet.SystemLayer.Settings.SetObject(String key, Object value)

at PaintDotNet.SystemLayer.Settings.SetString(String key, String value)

at PaintDotNet.ColorsForm.SwatchControl_ColorsChanged(Object sender, EventArgs e)

at PaintDotNet.SwatchControl.OnColorsChanged()

at PaintDotNet.SwatchControl.set_Colors(ColorBgra[] value)

at PaintDotNet.ColorsForm..ctor()

at PaintDotNet.AppWorkspace.InitializeFloatingForms()

at PaintDotNet.AppWorkspace..ctor()

at PaintDotNet.MainForm.InitializeComponent()

at PaintDotNet.MainForm..ctor(String[] args)

at PaintDotNet.Startup.StartPart2()

at PaintDotNet.Startup.Start()

at PaintDotNet.Startup.Main(String[] args)

------------------------------------------------------------------------------

This text file was created because Paint.NET crashed.

Please e-mail this file to crashlog@getpaint.net so we can diagnose and fix the problem.

Application version: Paint.NET v3.36 (Final Release build 3.36.3158.38068)

Time of crash: 22/02/2009 10:45:01

Application uptime: 00:00:01.2140694

OS Version: 6.1.7000.0 Workstation x86

.NET version: CLR 2.0.50727.3521 x86, FX 2.0 2.0SP1 2.0SP2 3.0 3.0SP1 3.0SP2 3.5 3.5SP1 3.5SP1_Client

Processor: 2x "Intel® Atom CPU N270 @ 1.60GHz" @ ~1596MHz (DEP, SSE, SSE2, SSE3)

Physical memory: 2038 MB

UI DPI: 96.00 dpi (1.00x scale)

Tablet PC: no

Updates: true, err

Locale: pdnr.c: en-US, hklm: en-US, hkcu: n/a, cc: en-GB, cuic: en-US

Features log:

Loaded assemblies:

mscorlib, Version=2.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089 @ C:\Windows\Microsoft.NET\Framework\v2.0.50727\mscorlib.dll

PaintDotNet, Version=3.36.3158.38068, Culture=neutral, PublicKeyToken=null @ C:\Program Files\Paint.NET\PaintDotNet.exe

System.Windows.Forms, Version=2.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089 @ C:\Windows\assembly\GAC_MSIL\System.Windows.Forms\2.0.0.0__b77a5c561934e089\System.Windows.Forms.dll

System, Version=2.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089 @ C:\Windows\assembly\GAC_MSIL\System\2.0.0.0__b77a5c561934e089\System.dll

System.Drawing, Version=2.0.0.0, Culture=neutral, PublicKeyToken=b03f5f7f11d50a3a @ C:\Windows\assembly\GAC_MSIL\System.Drawing\2.0.0.0__b03f5f7f11d50a3a\System.Drawing.dll

PaintDotNet.Core, Version=3.36.3158.38063, Culture=neutral, PublicKeyToken=null @ C:\Program Files\Paint.NET\PaintDotNet.Core.dll

PaintDotNet.Base, Version=3.36.3158.38062, Culture=neutral, PublicKeyToken=null @ C:\Program Files\Paint.NET\PaintDotNet.Base.dll

PaintDotNet.SystemLayer, Version=3.36.3158.38062, Culture=neutral, PublicKeyToken=null @ C:\Program Files\Paint.NET\PaintDotNet.SystemLayer.dll

PaintDotNet.Resources, Version=3.36.3158.38063, Culture=neutral, PublicKeyToken=null @ C:\Program Files\Paint.NET\PaintDotNet.Resources.dll

PaintDotNet.Data, Version=3.36.3158.38064, Culture=neutral, PublicKeyToken=null @ C:\Program Files\Paint.NET\PaintDotNet.Data.dll

PaintDotNet.Effects, Version=3.36.3158.38065, Culture=neutral, PublicKeyToken=null @ C:\Program Files\Paint.NET\PaintDotNet.Effects.dll

Exception details:

System.UnauthorizedAccessException: Access to the registry key 'HKEY_CURRENT_USER\SOFTWARE\Paint.NET' is denied.

at Microsoft.Win32.RegistryKey.Win32Error(Int32 errorCode, String str)

at Microsoft.Win32.RegistryKey.CreateSubKey(String subkey, RegistryKeyPermissionCheck permissionCheck, RegistrySecurity registrySecurity)

at Microsoft.Win32.RegistryKey.CreateSubKey(String subkey)

at PaintDotNet.SystemLayer.Settings.CreateSettingsKey(Boolean writable)

at PaintDotNet.SystemLayer.Settings.SetObject(String key, Object value)

at PaintDotNet.SystemLayer.Settings.SetString(String key, String value)

at PaintDotNet.ColorsForm.SwatchControl_ColorsChanged(Object sender, EventArgs e)

at PaintDotNet.SwatchControl.OnColorsChanged()

at PaintDotNet.SwatchControl.set_Colors(ColorBgra[] value)

at PaintDotNet.ColorsForm..ctor()

at PaintDotNet.AppWorkspace.InitializeFloatingForms()

at PaintDotNet.AppWorkspace..ctor()

at PaintDotNet.MainForm.InitializeComponent()

at PaintDotNet.MainForm..ctor(String[] args)

at PaintDotNet.Startup.StartPart2()

at PaintDotNet.Startup.Start()

at PaintDotNet.Startup.Main(String[] args)

------------------------------------------------------------------------------

[david.atwell]

Win7 is still not a final release. Rick isn't planning to do any programming for it until it is.

[Rick Brewster]

Win7 Beta Build 7000 is also very old. There's no way to know whether this is a bug in Paint.NET or a regression in Windows which may or may not have already been fixed.

[adamelphick]

Win7 Beta Build 7000 is also very old. There's no way to know whether this is a bug in Paint.NET or a regression in Windows which may or may not have already been fixed.

I know 7000 is not the most up to date build, however it IS the build that all beta testers have officially been given. So far apart from programs that crash in Vista anyway I have not had any problems with any other software. It seems a little short sighted to wait until 7 is in final release before investigating why the crash happens surely? Doesn't that just make it a mad rush to get it done? I may be sounding moany but as every other Vista program is fine I am somewhat disappointed that paint.net (my preferred design program for quick stuff) doesn't even load up! I accept a few glitches but isn't a complete lack of ability to load worth at least a look into?

How many other users are beta testing W7? Is anyone else managing to get it running?

[david.atwell]

Actually, we've had several users beta testing PdN on W7. They all have good results.

That's most of the reason Rick isn't doing any bugfixing until the program becomes some sort of final release. They're so unstable, you can't expect a kink in one build to be part of the final release.

As far as "Mad Rush" - who says that he has to have a version of PdN released when W7 comes out? I imagine he'll start looking at it around the time a release candidate starts circulating, but this is a free program created by someone in his spare time. Don't worry - I expect it to happen eventually. :-)

[adamelphick]

I was not being funny just didn't understand how a major windows release was not being bothered about. Obviously there is some W7 testing going on and PDN works on those versions. Can you say what versions it does work on? Possibly there is something else on my system other than the OS that is effecting the PDN install? That's why I included the crash log in case it is something spurious causing it. Thanks.

[david.atwell]

I was not being funny just didn't understand how a major windows release was not being bothered about.

I didn't say it wasn't being bothered about. I said it wasn't being bothered about yet.

Obviously there is some W7 testing going on and PDN works on those versions. Can you say what versions it does work on?

I can't' date=' because I don't know. The W7 testing is not official, it's just something some of our users are playing around with. They would have to tell you which build they're using.

Possibly there is something else on my system other than the OS that is effecting the PDN install? That's why I included the crash log in case it is something spurious causing it. Thanks.

It's entirely possible. Equally possible is that the build you're using has some isolated flaws.

Look, we're not saying he won't be taking this into consideration when he starts working on the version of Paint.NET that includes W7 support. We're just saying that, right now, it's in his best interest - and the program's - to do bug fixes on the problems inherent in Paint.NET as it is run right now - on Vista (and XP, to a lesser extent).

[Sozo]

Actually, we've had several users beta testing PdN on W7. They all have good results.

Yes indeed, not only does it work, but it performs quite well, at least for me. I'm using the official 7000 build that was put out for testing.

[adamelphick]

Actually, we've had several users beta testing PdN on W7. They all have good results.

Yes indeed, not only does it work, but it performs quite well, at least for me. I'm using the official 7000 build that was put out for testing.

OK Thats good news - therefore to the powers that be - can my crash log be looked at as it is likely not to be the OS at all....

[becauseilearn]

Exception details:

System.UnauthorizedAccessException: Access to the registry key 'HKEY_CURRENT_USER\SOFTWARE\Paint.NET' is denied.

It isn't Paint.NET. This is saying that you do not have sufficient authorization to access the registry under the account you are using. If you are running as an administrator, you may have to go to that key and set the permissions manually.

[adamelphick]

Exception details:

System.UnauthorizedAccessException: Access to the registry key 'HKEY_CURRENT_USER\SOFTWARE\Paint.NET' is denied.

It isn't Paint.NET. This is saying that you do not have sufficient authorization to access the registry under the account you are using. If you are running as an administrator, you may have to go to that key and set the permissions manually.

I am the administrator so ill try the registry option ta!

[Rick Brewster]

This error pops up sometimes even with Vista or XP. I doubt it's a Win7 issue.

[becauseilearn]

This error pops up sometimes even with Vista or XP. I doubt it's a Win7 issue.

Oh, I'm sure it isn't specific to Win 7. I've had to break the security on registry entries just to install SP3 on some of the XP machines we have at work. It just seems to happen randomly.

[adamelphick]

Tried to give full permissions to Administrator (me) and system, still no luck!

[Rick Brewster]

Well then just delete it (the reg key). Should pick up the default permissions next time it's created.

[adamelphick]

Well then just delete it (the reg key). Should pick up the default permissions next time it's created.

OK will give it a try when i get home - thanks.

[Corleone]

I was having the same problem or similiar, Paint.NET would install on my Win7 Beta Build 7000.

After trying different stuff I installed one version down, so not 3.36 but 3.35 and it working fine!

Must be some code in the new version giving Win7 a hard time.

Try installing an older version and let us know what you get. Messing with the registry is never realy a good idea.

Greetings

Corleone

[HITMAN-X-]

System.UnauthorizedAccessException: Access to the registry key 'HKEY_CURRENT_USER\SOFTWARE\Paint.NET' is denied.

Your problem is not Paint.NET, it's you as a user. Your registry is blocking you.

1) Log in as an admin and try again

2) look up security settings for the registry.

Also look here as it not the 1st time your problem has hit someone. Even XP can have a bad registry.

http://paintdotnet.12.forumer.com/a/ins ... t1254.html

Windows 7 setup is very close to Vista. I don't even think Rick will need to make a version for Windows 7 only. I am running Paint.NET on Windows 7 with no problem and it on a system that does not even come close to the min specs for Windows 7.

PS: If any of what i said been said sorry but I only got 5 mins to get out the door to work before the truck shows up for drop offs and pick ups.