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"Microsoft Basic Render Driver" instead of my videocard


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OS: Windows 11 22621.1848 (attached)

paint.NET: 5.0.6 (5.6.8544.33530), installed by offline exe-installer (no portable, attached).

Videocard: ATI Mobilty Radeon HD 4670 (attached).

In Parameters - Graphics I see "Microsoft Basic Render Driver" (attached) instead my Radeon. In Diag log both videodrivers are presents: ATI and MS (log attached).

Is this normal? Why paint.NET do not detect "primary" videocard?

Thanks.

paintNET_Version.png

DeviceManager.png

paintNET_Graphics.png

Windows.txt Diag.txt

Edited by LizardKing
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  • LizardKing changed the title to "Microsoft Basic Render Driver" instead of my videocard

The important part from diagnostics is this:

 

Feature Level                                    Level_10_1

 

Paint.NET requires a GPU that supports Direct3D 11 ("feature level 11"). Your GPU is too old for this, so the CPU is used instead.

 

Your PC is extremely old ("Pentium Dual-Core CPU E5500" is from 2010, and was low-end even when it was released). I would look into a full upgrade at this point. It's even far below the minimum requirements for Windows 11.

The Paint.NET Blog: https://blog.getpaint.net/

Donations are always appreciated! https://www.getpaint.net/donate.html

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