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Problems & fatal errors??


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I have been using this program for a long while now.. it's the only one I use to edit my photos. I have been trying to open mine for about an hour now, and it keeps popping up that it has encountered a problem & needs to close. I tried to delete it from my programs (so I could re-load it) and it says it had a fatal error & could not be deleted. I went ahead and downloaded the newest version & it's doing the same thing.

I am already irritated about the trouble I am having, and then there are no email addresses to email anyone... and I have to register to post in the forum. *ugh*

Thanks ahead of time-

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Do you have a PDNCrash.log file on your desktop? If so, please open it (in Notepad), and paste it into a post using the [code][/code] tags. :-) Thanks, that will help immensely.

 

The Doctor: There was a goblin, or a trickster, or a warrior... A nameless, terrible thing, soaked in the blood of a billion galaxies. The most feared being in all the cosmos. And nothing could stop it, or hold it, or reason with it. One day it would just drop out of the sky and tear down your world.
Amy: But how did it end up in there?
The Doctor: You know fairy tales. A good wizard tricked it.
River Song: I hate good wizards in fairy tales; they always turn out to be him.

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  • 2 weeks later...

I am having this same problem. I love this program and was using it a lot but then we installed a new hard drive and when it came back on this program wasn't working. I've tried uninstalling it and it won't let me but it also won't let me open it and use it. When I try to install it again I always end up at fatal error. I REALLY love this program, what can I do??!!!! Oh, and I don't have a pdncrash file on my desktop either.

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Have you done everything in the sticky'd threads in this forum?

ABSOLUTELY everything, no matter how minor or how much it seems like it shouldn't matter?

Also, do you have the .NET framework installed?

 

The Doctor: There was a goblin, or a trickster, or a warrior... A nameless, terrible thing, soaked in the blood of a billion galaxies. The most feared being in all the cosmos. And nothing could stop it, or hold it, or reason with it. One day it would just drop out of the sky and tear down your world.
Amy: But how did it end up in there?
The Doctor: You know fairy tales. A good wizard tricked it.
River Song: I hate good wizards in fairy tales; they always turn out to be him.

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