While updating paint.net I get a failure code of 1603. ...

[chonorof]

After trying many different ways to trouble shoot this failure, I have included the MSI package installer log file

 

Any help would be appreciated.

 

Thanks

 

Craig

pdn.zip

[Rick Brewster]

Are you updating through the app's built-in updater, or trying to install the MSI directly?

 

It looks like the post-install custom action is failing with 0x80070005, which is just a generic E_FAIL.

 

You should have two more logs files in %TEMP%, pdnSetupShim.log and pdnSetupActionsInstall.log file. Post those and I'll take a look.

[chonorof]

okay I will look.  I have tried when the app WAS installed but yes through the app on my PC.  I will attach those files if I can find them!

 

Thanks

 

chonorof

(10) pdnSetupShim.log (1) pdnSetupActionsInstall.log

[Rick Brewster]

11/15/2021 11:58:04 AM - setting registry value: HKEY_CLASSES_ROOT\paint.net.1\shell\open\command\(Default) = ""C:\Program Files\paint.net\paintdotnet.exe" "%1""
11/15/2021 11:58:04 AM - *** ERROR: Unhandled exception: System.UnauthorizedAccessException: Attempted to perform an unauthorized operation.
   at Microsoft.Win32.RegistryKey.Win32Error(Int32 errorCode, String str)
   at Microsoft.Win32.RegistryKey.SetValueCore(String name, Object value, RegistryValueKind valueKind)
   at Microsoft.Win32.RegistryKey.SetValue(String name, Object value, RegistryValueKind valueKind)
   at Microsoft.Win32.Registry.SetValue(String keyName, String valueName, Object value, RegistryValueKind valueKind)
   at PaintDotNet.SetupActions.RegistryUtil.SetValue(RegistryHive hive, String keyName, String valueName, Object value, Nullable`1 valueKind) in D:\src\pdn\src\PaintDotNet\Setup\RegistryUtil.cs:line 61
   at PaintDotNet.SetupActions.RegistryHandler.Register() in D:\src\pdn\src\PaintDotNet\Setup\RegistryHandler.cs:line 83
   at PaintDotNet.SetupActions.Program.MainImpl(String[] args) in D:\src\pdn\src\PaintDotNet\Setup\Program.cs:line 253
   at PaintDotNet.SetupActions.Program.Main2(String[] args) in D:\src\pdn\src\PaintDotNet\Setup\Program.cs:line 67
   at PaintDotNet.SetupActions.Program.Main(String[] args) in D:\src\pdn\src\PaintDotNet\Setup\Program.cs:line 28

 

It couldn't set the registry key, HKEY_CLASSES_ROOT\paint.net.1\shell\open\command\(Default)

 

But from the log, it looks like you were able to successfully install an hour later?

[chonorof]

okay I will look.  I have tried when the app WAS installed but yes through the app on my PC.  I will attach those files if I can find them!

 

Thanks

 

chonorof

[chonorof]

Hmm;

 

It is still not installed.  I have tried to install this so many times I have lost count.  I will try and clean out all the old log files and do another install attemp and sent a new one to you.

 

Thanks again

 

Craig