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Tonyb42

Updated Version Not Opening Picture file

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Hello. This morning I updated paint.net to the latest version of 4.2.2 and attempted to open a dds picture file with negative results. The following information appeared on screen in the "show details" box as reasoning for the failed attempt:

 

Application version: paint.net 4.2.2

System.DllNotFoundException: Unable to load DLL 'DdsFileTypePlusIO_x64.dll': The specified module could not be found. (Exception from HRESULT: 0x8007007E)
   at DdsFileTypePlus.DdsNative.DdsIO_x64.Load(IOCallbacks callbacks, DDSLoadInfo& info)
   at DdsFileTypePlus.DdsNative.Load(Stream stream)
   at DdsFileTypePlus.DdsFile.Load(Stream input)
   at PaintDotNet.FileType.Load(Stream input) in D:\src\pdn\src\Data\FileType.cs:line 512
   at PaintDotNet.FileType.Load(Stream input) in D:\src\pdn\src\Data\FileType.cs:line 512
   at PaintDotNet.Functional.Func.Eval[T1,TRet](Func`2 f, T1 arg1) in D:\src\pdn\src\Base\Functional\Func.cs:line 158

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First, which version of Windows are you using?

 

It's having trouble loading a DLL needed for the updated DDS functionality.

 

If you go to the install directory (probably C:\Program Files\paint.net), there should be a Bundled directory, with a DDSFileTypePlus directory. Does its contents match this?

 

image.png

 

If it doesn't match that, try running PdnRepair.exe from the install directory. 

 

If it still won't work then I've got another idea... 

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In fact, I think I know what's causing this...

 

In C:\Windows\System32, do you have a VCOMP140.DLL file? If not, then I think I need to push out a quick 4.2.3 update to fix this.

 

In the meantime, if you don't have VCOMP140.DLL, you can unzip this into that aforementioned C:\Program Files\paint.net\Bundled\DDSFileTypePlus directory (the one in the screenshot) to get back on your feet for now: vcomp140.zip (assuming I'm right, that is)

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