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Updated Version Not Opening Picture file


Tonyb42
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Hello. This morning I updated paint.net to the latest version of 4.2.2 and attempted to open a dds picture file with negative results. The following information appeared on screen in the "show details" box as reasoning for the failed attempt:

 

Application version: paint.net 4.2.2

System.DllNotFoundException: Unable to load DLL 'DdsFileTypePlusIO_x64.dll': The specified module could not be found. (Exception from HRESULT: 0x8007007E)
   at DdsFileTypePlus.DdsNative.DdsIO_x64.Load(IOCallbacks callbacks, DDSLoadInfo& info)
   at DdsFileTypePlus.DdsNative.Load(Stream stream)
   at DdsFileTypePlus.DdsFile.Load(Stream input)
   at PaintDotNet.FileType.Load(Stream input) in D:\src\pdn\src\Data\FileType.cs:line 512
   at PaintDotNet.FileType.Load(Stream input) in D:\src\pdn\src\Data\FileType.cs:line 512
   at PaintDotNet.Functional.Func.Eval[T1,TRet](Func`2 f, T1 arg1) in D:\src\pdn\src\Base\Functional\Func.cs:line 158

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First, which version of Windows are you using?

 

It's having trouble loading a DLL needed for the updated DDS functionality.

 

If you go to the install directory (probably C:\Program Files\paint.net), there should be a Bundled directory, with a DDSFileTypePlus directory. Does its contents match this?

 

image.png

 

If it doesn't match that, try running PdnRepair.exe from the install directory. 

 

If it still won't work then I've got another idea... 

The Paint.NET Blog: https://blog.getpaint.net/

Donations are always appreciated! https://www.getpaint.net/donate.html

forumSig_bmwE60.jpg

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In fact, I think I know what's causing this...

 

In C:\Windows\System32, do you have a VCOMP140.DLL file? If not, then I think I need to push out a quick 4.2.3 update to fix this.

 

In the meantime, if you don't have VCOMP140.DLL, you can unzip this into that aforementioned C:\Program Files\paint.net\Bundled\DDSFileTypePlus directory (the one in the screenshot) to get back on your feet for now: vcomp140.zip (assuming I'm right, that is)

The Paint.NET Blog: https://blog.getpaint.net/

Donations are always appreciated! https://www.getpaint.net/donate.html

forumSig_bmwE60.jpg

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Okay I was able to reproduce this in a virtual machine. I'll be putting out a 4.2.3 update shortly, hopefully today. In the meantime, my fix / workaround does work! 

The Paint.NET Blog: https://blog.getpaint.net/

Donations are always appreciated! https://www.getpaint.net/donate.html

forumSig_bmwE60.jpg

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