CrimsonPants Posted February 5, 2018 Share Posted February 5, 2018 So I tried to update Paint.net the other day and the program froze on this small display box that simply said:'The feature you are trying to use is on a cd-rom or other removable disk that is not available'When I try to click ok anyway, it brings up a screen that reads: 'The Path " cannot be found,. Verify that you have access to this location and try again, or try to find the installation package 'PaintDotNet_x64_1569411757.msi" in a folder from which you can install the product. This doesn't exist on my PC.I have no idea what that is, but I know Paint.net is a free program. I really don't want to jump through a thousand hoops to fix this program I just want the program back to do some basic drawing. Is there anyway I can just shut that off and finally get the app back? Some extra information: As far as I know, there is no more paint.net file on my computer, meaning this isn't a simple 'uninstall and reinstall'.The version I am trying to install is 4.0.19 I've tried using older versions, same bug. Quote Link to comment Share on other sites More sharing options...
toe_head2001 Posted February 5, 2018 Share Posted February 5, 2018 Your paint.net installation is broken. You can use this utility to remove the broken installation: https://support.microsoft.com/en-us/help/17588/fix-problems-that-block-programs-from-being-installed-or-removed Afterwards, you can install paint.net anew. 4 minutes ago, CrimsonPants said: The version I am trying to install is 4.0.19 That version is not supported. You need to install the latest version: v4.0.21. Quote (September 25th, 2023) Sorry about any broken images in my posts. I am aware of the issue. My Gallery | My Plugin Pack Layman's Guide to CodeLab Link to comment Share on other sites More sharing options...
CrimsonPants Posted February 7, 2018 Author Share Posted February 7, 2018 Thanks a ton, this problem has been plaguing me for weeks and I had all but given up hope! Quote Link to comment Share on other sites More sharing options...
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