lebenj Posted July 27, 2017 Share Posted July 27, 2017 Hi all... my title looks very clear. On quite recent W10 installation, when i try to open DPN, just nothing occure. I don't receive any error message. when i try the repair tool, i have this message: paint.net Repair Tool * Opening registry key, HKEY_LOCAL_MACHINE\SOFTWARE\paint.net: ok * Retrieving MSI product code GUID: {1F895C18-6A2F-4A9E-BBE9-246783070F37} * Attempting to repair: failed, dwResult=1632 Press Enter to exit... i don't find any LOG file, if someone can tell me where they are. in the things i must tried before creating a new topic there was: Try turning off Hardware Acceleration:- Run regedit- Navigate to HKEY_CURRENT_USER\Software\Paint.NET- Change key UI/EnableHardwareAcceleration from true to false this KEY for this point, this "HKEY" does not exist in my computer. I have another laptop with W7, without any problem. In this computer, and W10 i never had problems before. but i choose to reinstall all since few weeks. then i used PDN one or 2 times without any problem... thanks for anyone who help to resolve this issue. Benj Quote Link to comment Share on other sites More sharing options...
Rick Brewster Posted July 27, 2017 Share Posted July 27, 2017 You can add the key, "UI/EnableHardwareAcceleration" as a string and set it to "false". Quote The Paint.NET Blog: https://blog.getpaint.net/ Donations are always appreciated! https://www.getpaint.net/donate.html Link to comment Share on other sites More sharing options...
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