Jump to content

Crash when saving to network drive


Recommended Posts

Hi there. Seems like the software is suddenly getting hung up when I choose "Save as..." and attempt to save a JPG file to a network drive. The program hangs at the Save box for a minute, then the entire Paint.NET window turns white and I eventually have to to close down the program.

I don't appear to get an error log saved to my desktop, but the following is from the error log sent to MS:

Error signature:

szAppName : PaintDotNet.exe szAppVer : 3.22.2933.24445

szModName : hungapp szModVer : 0.0.0.0 offset : 00000000

The following files will be included in this error report:

C:\DOCUME~1\USER~1\LOCALS~1\Temp\WER4465.dir00\PaintDotNet.exe.mdmp

C:\DOCUME~1\USER~1\LOCALS~1\Temp\WER4465.dir00\appcompat.txt

Other notes:

The only other files in the network folder I'm trying to save to are JPGs.

Yes, I can access that network folder from other programs or explorer.

The problem does not occur if I save the file to a local folder or to my desktop.

I initially had this problem in the earlier version of Paint.NET, but upgraded and still continue to have the problem.

Please let me know if there's other info I can provide and if there's any workaround or fix to this issue.

Cheers!

ETA: Removed "Help" from thread title. Sorry! :)

Link to comment
Share on other sites

Join the conversation

You can post now and register later. If you have an account, sign in now to post with your account.

Guest
Reply to this topic...

×   Pasted as rich text.   Paste as plain text instead

  Only 75 emoji are allowed.

×   Your link has been automatically embedded.   Display as a link instead

×   Your previous content has been restored.   Clear editor

×   You cannot paste images directly. Upload or insert images from URL.

×
×
  • Create New...