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Background transparency and border issues

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I am making ecovers for CDs and books on Myecovermaker.com, and when I create a transparent background and download to Paint.net, I get the expected checkered background, indicating that is set for transparency. However, when I save and upload to the web using Arachnophilia, I get a white background and black border.

The image is attached.

Any suggestions as to what might be happening here?


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