Install Issues

hooperre · July 31, 2010

Hello. I am having difficulties installing the latest version of Paint.net. I've used it for quite some time, then it crashed. I tried uninstalling it and reinstalling it, but the install isn't working now. Everything from the previous install is off my hard drive. I tried the chkdsk/f command in cmd and it didn't work. Any help would be great!

Here's the message I get when I try to install:

System.TypeInitializationException: The type initializer for 'PaintDotNet.SystemLayer.FileSystem' threw an exception. ---> System.UnauthorizedAccessException: Access to the path 'C:\Users\Ryan Hopper\AppData\Local\Paint.NET\93422646' is denied.

at System.IO.__Error.WinIOError(Int32 errorCode, String maybeFullPath)

at System.IO.Directory.InternalGetFileDirectoryNames(String path, String userPathOriginal, String searchPattern, Boolean includeFiles, Boolean includeDirs, SearchOption searchOption)

at System.IO.Directory.GetFiles(String path, String searchPattern, SearchOption searchOption)

at PaintDotNet.SystemLayer.FileSystem..cctor() in D:\src\pdn\pdn_35x\src\SystemLayer\FileSystem.cs:line 506

--- End of inner exception stack trace ---

at PaintDotNet.SystemLayer.FileSystem.TryDeleteFile(String filePath)

at PaintDotNet.Setup.InstallingPage.<DoInstallation>d__21.MoveNext() in D:\src\pdn\pdn_35x\src\SetupFrontEnd\InstallingPage.cs:line 935

at PaintDotNet.Threading.IterativeTask.IterativeTaskAnon.<OnExecute>d__0.MoveNext() in D:\src\pdn\pdn_35x\src\Core\Threading\IterativeTask.cs:line 36

at PaintDotNet.Threading.IterativeTask`1.<>c__DisplayClass1.<StepTask>b__0() in D:\src\pdn\pdn_35x\src\Core\Threading\IterativeTask`1.cs:line 77

Sadly I don't have the log for when I was unable to open the program, although I remember it saying "unhandled error." That's about it.

ETA: Crash Log

This text file was created because Paint.NET crashed.

Please e-mail this file to crashlog@getpaint.net so we can diagnose and fix the problem.

Application version: Paint.NET v3.5.5 (Final Release build 3.55.3767.28608)

Time of crash: 7/31/2010 12:48:59 AM

Application uptime: 00:00:03.2604058

Install directory: C:\Program Files\Paint.NET

Current directory: C:\Program Files\Paint.NET

OS Version: 6.1.7600.0 Workstation x64

.NET version: CLR 2.0.50727.4927 x64, FX 2.0 (rtm sp1 sp2) 3.0 (rtm sp1 sp2) 3.5 (rtm sp1 sp1_CP) 4.0 (rtm)

Processor: 2x "Intel® Pentium® D CPU 2.80GHz" @ ~2793MHz (DEP, SSE, SSE2, SSE3), fps=0x1

Physical memory: 2046 MB

UI DPI: 96.00 dpi (1.00x scale)

UI Theme: Aero/Aero + DWM (Aero.msstyles)

Updates: true, 7/18/2010

Locale: pdnr.c: en-US, hklm: en-US, hkcu: n/a, cc: en-US, cuic: en-US

Managed assemblies:

mscorlib, Version=2.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089 @ C:\Windows\Microsoft.NET\Framework64\v2.0.50727\mscorlib.dll

PaintDotNet, Version=3.55.3767.28615, Culture=neutral, PublicKeyToken=null @ C:\Program Files\Paint.NET\PaintDotNet.exe

PaintDotNet.Base, Version=3.55.3767.28602, Culture=neutral, PublicKeyToken=null @ C:\Program Files\Paint.NET\PaintDotNet.Base.dll

System, Version=2.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089 @ C:\Windows\assembly\GAC_MSIL\System\2.0.0.0__b77a5c561934e089\System.dll

WindowsBase, Version=3.0.0.0, Culture=neutral, PublicKeyToken=31bf3856ad364e35 @ C:\Windows\assembly\GAC_MSIL\WindowsBase\3.0.0.0__31bf3856ad364e35\WindowsBase.dll

System.Windows.Forms, Version=2.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089 @ C:\Windows\assembly\GAC_MSIL\System.Windows.Forms\2.0.0.0__b77a5c561934e089\System.Windows.Forms.dll

System.Drawing, Version=2.0.0.0, Culture=neutral, PublicKeyToken=b03f5f7f11d50a3a @ C:\Windows\assembly\GAC_MSIL\System.Drawing\2.0.0.0__b03f5f7f11d50a3a\System.Drawing.dll

System.Core, Version=3.5.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089 @ C:\Windows\assembly\GAC_MSIL\System.Core\3.5.0.0__b77a5c561934e089\System.Core.dll

PaintDotNet.Core, Version=3.55.3767.28609, Culture=neutral, PublicKeyToken=null @ C:\Program Files\Paint.NET\PaintDotNet.Core.dll

PaintDotNet.SystemLayer, Version=3.55.3767.28608, Culture=neutral, PublicKeyToken=null @ C:\Program Files\Paint.NET\PaintDotNet.SystemLayer.dll

PaintDotNet.Resources, Version=3.55.3767.28608, Culture=neutral, PublicKeyToken=null @ C:\Program Files\Paint.NET\PaintDotNet.Resources.dll

PaintDotNet.Data, Version=3.55.3767.28613, Culture=neutral, PublicKeyToken=null @ C:\Program Files\Paint.NET\PaintDotNet.Data.dll

PaintDotNet.Effects, Version=3.55.3767.28614, Culture=neutral, PublicKeyToken=null @ C:\Program Files\Paint.NET\PaintDotNet.Effects.dll

PaintDotNet.SystemLayer.Native.x64, Version=3.55.3767.28607, Culture=neutral, PublicKeyToken=null @ C:\Program Files\Paint.NET\PaintDotNet.SystemLayer.Native.x64.dll

msvcm90, Version=9.0.30729.4926, Culture=neutral, PublicKeyToken=b03f5f7f11d50a3a @ C:\Windows\WinSxS\amd64_microsoft.vc90.crt_1fc8b3b9a1e18e3b_9.0.30729.4926_none_08e1a05ba83fe554\msvcm90.dll

Native modules:

C:\Program Files\Paint.NET\PaintDotNet.exe

C:\Windows\SYSTEM32\ntdll.dll

C:\Windows\SYSTEM32\MSCOREE.DLL

C:\Windows\system32\KERNEL32.dll

C:\Windows\system32\KERNELBASE.dll

C:\Windows\system32\ADVAPI32.dll

C:\Windows\system32\msvcrt.dll

C:\Windows\SYSTEM32\sechost.dll

C:\Windows\system32\RPCRT4.dll

C:\Windows\Microsoft.NET\Framework64\v4.0.30319\mscoreei.dll

C:\Windows\system32\SHLWAPI.dll

C:\Windows\system32\GDI32.dll

C:\Windows\system32\USER32.dll

C:\Windows\system32\LPK.dll

C:\Windows\system32\USP10.dll

C:\Windows\system32\IMM32.DLL

C:\Windows\system32\MSCTF.dll

C:\Windows\Microsoft.NET\Framework64\v2.0.50727\mscorwks.dll

C:\Windows\WinSxS\amd64_microsoft.vc80.crt_1fc8b3b9a1e18e3b_8.0.50727.4927_none_88dce9872fb18caf\MSVCR80.dll

C:\Windows\system32\shell32.dll

C:\Windows\system32\ole32.dll

C:\Windows\system32\profapi.dll

C:\Windows\assembly\NativeImages_v2.0.50727_64\mscorlib\9a017aa8d51322f18a40f414fa35872d\mscorlib.ni.dll

C:\Windows\system32\CRYPTBASE.dll

C:\Windows\system32\uxtheme.dll

C:\Windows\assembly\NativeImages_v2.0.50727_64\System\247913fa7ae6fcf04ea33d28d24ab611\System.ni.dll

C:\Windows\assembly\NativeImages_v2.0.50727_64\System.Core\3a77b184b65c9bcdc51158e16e8d4966\System.Core.ni.dll

C:\Windows\assembly\NativeImages_v2.0.50727_64\WindowsBase\0f37c94590ade7056f02f12566505b0f\WindowsBase.ni.dll

C:\Windows\assembly\NativeImages_v2.0.50727_64\System.Drawing\10f1e1ffca16e550af8a8fd7685a48ef\System.Drawing.ni.dll

C:\Windows\assembly\NativeImages_v2.0.50727_64\System.Windows.Forms\4ef67456cbb05e89bd81169d602b415b\System.Windows.Forms.ni.dll

C:\Windows\assembly\NativeImages_v2.0.50727_64\PaintDotNet.Base\fafe89785401b4c41bfa682a4eecd4b7\PaintDotNet.Base.ni.dll

C:\Windows\assembly\NativeImages_v2.0.50727_64\PaintDotNet.SystemL#\8ad96b8ff7eebab5a05a3166e717dd6f\PaintDotNet.SystemLayer.ni.dll

C:\Windows\assembly\NativeImages_v2.0.50727_64\PaintDotNet.Resourc#\0359c6f982933cf27f803ff268e1bb6a\PaintDotNet.Resources.ni.dll

C:\Windows\system32\CRYPTSP.dll

C:\Windows\system32\rsaenh.dll

C:\Windows\assembly\NativeImages_v2.0.50727_64\PaintDotNet.Core\09e8af536b21f6d88268eca2c15c6a18\PaintDotNet.Core.ni.dll

C:\Windows\assembly\NativeImages_v2.0.50727_64\PaintDotNet.Data\23bacc48b52df30a166dd2756aa90c9b\PaintDotNet.Data.ni.dll

C:\Windows\assembly\NativeImages_v2.0.50727_64\PaintDotNet\c73f5933601e3b5d9380213c0ffb9370\PaintDotNet.ni.exe

C:\Windows\assembly\NativeImages_v2.0.50727_64\PaintDotNet.SystemL#\9896e2bdbba24d6a8ce75e49e915903d\PaintDotNet.SystemLayer.Native.x64.ni.dll

C:\Windows\assembly\NativeImages_v2.0.50727_64\Interop.WIA\3628e7c1e490c24787d90aa0c9ed4804\Interop.WIA.ni.dll

C:\Windows\assembly\NativeImages_v2.0.50727_64\PaintDotNet.Effects\c6357a6611059f629969667bcd331bbe\PaintDotNet.Effects.ni.dll

C:\Program Files\Paint.NET\Native.x64\PaintDotNet.Native.x64.dll

C:\Windows\WinSxS\amd64_microsoft.vc90.crt_1fc8b3b9a1e18e3b_9.0.30729.4926_none_08e1a05ba83fe554\MSVCR90.dll

C:\Windows\WinSxS\amd64_microsoft.vc90.openmp_1fc8b3b9a1e18e3b_9.0.30729.4148_none_390a91d20a21a864\VCOMP90.DLL

C:\Windows\system32\dwmapi.dll

C:\Windows\WinSxS\amd64_microsoft.windows.gdiplus_6595b64144ccf1df_1.1.7600.16385_none_2b4f45e87195fcc4\gdiplus.dll

C:\Windows\Microsoft.NET\Framework64\v2.0.50727\mscorjit.dll

C:\Windows\system32\WindowsCodecs.dll

C:\Windows\WinSxS\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7600.16385_none_fa645303170382f6\comctl32.dll

C:\Program Files\Paint.NET\PaintDotNet.SystemLayer.Native.x64.dll

C:\Windows\system32\OLEAUT32.dll

C:\Windows\WinSxS\amd64_microsoft.vc90.atl_1fc8b3b9a1e18e3b_9.0.30729.4148_none_0a1d2fcba76b3f00\ATL90.DLL

C:\Windows\WinSxS\amd64_microsoft.vc90.crt_1fc8b3b9a1e18e3b_9.0.30729.4926_none_08e1a05ba83fe554\msvcm90.dll

C:\Windows\system32\d2d1.dll

C:\Windows\system32\dwrite.dll

C:\Windows\system32\RpcRtRemote.dll

C:\Windows\system32\wtsapi32.dll

C:\Windows\system32\WINSTA.dll

C:\Windows\system32\version.dll

C:\Windows\system32\SetupApi.dll

C:\Windows\system32\CFGMGR32.dll

C:\Windows\system32\DEVOBJ.dll

C:\Windows\system32\WINTRUST.dll

C:\Windows\system32\CRYPT32.dll

C:\Windows\system32\MSASN1.dll

C:\Windows\system32\psapi.dll

Exception details:

System.UnauthorizedAccessException: Access to the path 'C:\Users\Ryan Hopper\AppData\Local\Paint.NET\93422646' is denied.

at System.IO.__Error.WinIOError(Int32 errorCode, String maybeFullPath)

at System.IO.Directory.InternalGetFileDirectoryNames(String path, String userPathOriginal, String searchPattern, Boolean includeFiles, Boolean includeDirs, SearchOption searchOption)

at System.IO.Directory.GetFiles(String path, String searchPattern, SearchOption searchOption)

at PaintDotNet.SystemLayer.FileSystem..cctor() in D:\src\pdn\pdn_35x\src\SystemLayer\FileSystem.cs:line 508

------------------------------------------------------------------------------

This text file was created because Paint.NET crashed.

Please e-mail this file to crashlog@getpaint.net so we can diagnose and fix the problem.

Application version: Paint.NET v3.5.5 (Final Release build 3.55.3767.28608)

Time of crash: 7/31/2010 3:07:33 AM

Application uptime: 00:00:02.6052046