goshenhome Posted January 2, 2009 Share Posted January 2, 2009 I had been using PaintNet, then one day it wouldn't load. I downloaded version 3.36 yesterday, uninstalled the previous version, and tried to install 3.36. I get an error "Paint.net setup front end has encountered a problem". The the installation stops, there is no error log entry. I have Windows XP professional service pack 3, Dell Inspiron 8600, I gig RAM, Pentium 1.6 GHx processor. It had worked fine and I liked it. Allen Quote Link to comment Share on other sites More sharing options...
Cola Posted January 2, 2009 Share Posted January 2, 2009 Did you uninstall the previous version first just to make sure there wasn't a problem there? Also,you may want to uninstall the program,check your program files and make sure that everything is fully removed and then re-install again.If this still doesn't help maybe its a problem with your computer and it just happens to be reacting to PDN for some reason,try a system restore to a date before this problem was occurring and try it then.If you need help with any of these steps let me know. Quote Link to comment Share on other sites More sharing options...
goshenhome Posted January 2, 2009 Author Share Posted January 2, 2009 I did uninstall. I then went under programs and manually removed the Paint.Net folder. Same error message as noted earlier. I don't use Paint.Net all that frequently so restoring to a point before the problem arose would be difficult to determine. I notice on the Paint.Net download page it says Net Framework 3.5 SP 1 recommended. I looked on my system and it shows I have Net Framework 2 SP 1. Quote Link to comment Share on other sites More sharing options...
Cola Posted January 3, 2009 Share Posted January 3, 2009 Im not sure then,you could always do a restore and hope for the best? Quote Link to comment Share on other sites More sharing options...
goshenhome Posted January 5, 2009 Author Share Posted January 5, 2009 FYI...problem resolved. I downloaded the full 120 meg Net Framework 3.5 sp1 plus 3 addtl patch files, installed these, then installed paint.net and it worked! Maybe something had gone haywire with the net framework? Quote Link to comment Share on other sites More sharing options...
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